Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 1 | RS Hj. Bunda Halimah | 1 | 2026 | 02-05-2026 | 87.5% | 80% | 100% | 88.24% | 80.22% | 0% | 81.82% | 100% | 92.33% | 84.85% | 100% | 100% | 0 |
| 2 | RS Jasmine | 1 | 2026 | 02-05-2026 | 94.8% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3 | RS Umum Daerah Kepulauan Seribu | 1 | 2026 | 01-01-1970 | 87.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 92.96% | 100% | 100% | 0% | 0 |
| 4 | RSUP Fatmawati | 1 | 2026 | 02-10-2026 | 78.62% | 93% | 100% | 100% | 83.66% | 1.95% | 82.93% | 100% | 98.05% | 75.41% | 99.18% | 100% | 0 |
| 5 | RS Umum Pusat Pertamina | 1 | 2026 | 02-10-2026 | 96.44% | 100% | 100% | 100% | 64.78% | 0% | 56.01% | 100% | 87.3% | 0% | 100% | 100% | 0 |
| 6 | RS Umum AL Cilandak | 1 | 2026 | 02-10-2026 | 85% | 100% | 100% | 80% | 72.93% | 1.62% | 88.36% | 100% | 94.85% | 98.11% | 100% | 0% | 0 |
| 7 | RS Umum Jakarta | 1 | 2026 | 02-09-2026 | 99.43% | 98% | 95.53% | 100% | 88.46% | 2.68% | 93.46% | 100% | 99.25% | 100% | 100% | 100% | 0 |
| 8 | RS Khusus Kanker MRCCC Siloam Semanggi | 1 | 2026 | 02-10-2026 | 96.73% | 93% | 99.55% | 0% | 54.8% | 0.38% | 69.44% | 100% | 100% | 88.24% | 100% | 90% | 0 |
| 9 | RS Jiwa Dharmawangsa | 1 | 2026 | 02-10-2026 | 91.26% | 100% | 98.82% | 0% | 72.59% | 0% | 66.85% | 100% | 97.85% | 85.71% | 100% | 88.89% | 0 |
| 10 | RS Umum Dr. Suyoto Pusrehab Kemhan | 1 | 2026 | 02-10-2026 | 82.12% | 83% | 99.85% | 0% | 51.94% | 50.13% | 75.28% | 99.63% | 98.49% | 0% | 100% | 100% | 0 |
| 11 | RS Ibu dan Anak JWCC Asih | 1 | 2026 | 02-09-2026 | 92.5% | 98% | 100% | 100% | 98.75% | 0% | 84.13% | 100% | 0% | 100% | 100% | 100% | 0 |
| 12 | RS Ketergantungan Obat | 1 | 2026 | 02-09-2026 | 91.4% | 100% | 100% | 0% | 96.21% | 0% | 100% | 100% | 90.13% | 0% | 100% | 0% | 0 |
| 13 | RS Umum Setia Mitra | 1 | 2026 | 02-10-2026 | 96.1% | 100% | 100% | 100% | 90% | 0.77% | 88% | 100% | 91.21% | 85% | 100% | 100% | 0 |
| 14 | RS Umum PTPN VIII | 1 | 2026 | 02-07-2026 | 90% | 95% | 94.67% | 0% | 80% | 1.92% | 80% | 100% | 95.8% | 85.71% | 100% | 100% | 0 |
| 15 | RS Umum Pondok Indah | 1 | 2026 | 02-10-2026 | 98.82% | 100% | 100% | 0% | 83.15% | 4.29% | 83.08% | 100% | 0% | 97.22% | 100% | 98.02% | 0 |
| 16 | RS Bedah Siloam Asri | 1 | 2026 | 02-09-2026 | 92.26% | 99% | 99.26% | 0% | 66.31% | 6.58% | 68.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 17 | RS Umum MMC | 1 | 2026 | 02-07-2026 | 98% | 100% | 100% | 0% | 85.18% | 7.92% | 40.02% | 73.28% | 100% | 76.92% | 100% | 100% | 0 |
| 18 | RS Khusus Bedah THT Yayasan Yurino | 1 | 2026 | 02-09-2026 | 100% | 100% | 100% | 0% | 96.67% | 0% | 100% | 0% | 100% | 100% | 100% | 66.67% | 0 |
| 19 | RS Umum Prikasih | 1 | 2026 | 02-06-2026 | 89.74% | 100% | 83.61% | 0% | 43.38% | 38.38% | 39.82% | 100% | 98.65% | 88.46% | 94.47% | 100% | 0 |
| 20 | RS Umum Agung | 1 | 2026 | 02-09-2026 | 79.85% | 91% | 84.21% | 0% | 66.97% | 5.1% | 74.98% | 100% | 91.95% | 69.03% | 97.75% | 100% | 0 |
| 21 | RS Orthopedi Siaga Raya | 1 | 2026 | 02-06-2026 | 90.55% | 95% | 97.92% | % | 99.33% | 2.08% | 75.25% | 100% | 93.33% | 83.33% | 100% | 100% | 0 |
| 22 | RS Umum Medistra | 1 | 2026 | 02-07-2026 | 89% | 100% | 100% | 0% | 79.35% | 9.09% | 39.72% | 97.94% | 94.78% | 100% | 100% | 100% | 0 |
| 23 | RS Umum Tria Dipa | 1 | 2026 | 02-10-2026 | 83.03% | 99% | 100% | 50% | 81.34% | 61.11% | 75.62% | 100% | 100% | 60% | 100% | 100% | 0 |
| 24 | RS Gigi dan Mulut Univ. Prof. Moestopo | 1 | 2026 | 02-10-2026 | 90% | 97% | 100% | 0% | 93.43% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 25 | RS Umum Zahirah | 1 | 2026 | 02-10-2026 | 100% | 100% | 99.83% | 0% | 100% | 1.27% | 83.61% | 100% | 100% | 100% | 100% | 100% | 0 |
| 26 | RS Umum Kartini | 1 | 2026 | 02-04-2026 | 97.5% | 100% | 99.42% | 100% | 97.24% | 0% | 95.24% | 100% | 98.74% | 94.59% | 100% | 100% | 0 |
| 27 | RS Khusus Ibu dan Anak Brawijaya | 1 | 2026 | 02-10-2026 | 91.16% | 100% | 100% | 0% | 96.77% | 0% | 66.55% | 100% | 99.72% | 81% | 100% | 100% | 0 |
| 28 | RS Umum Tebet | 1 | 2026 | 02-07-2026 | 87% | 100% | 100% | 0% | 82.88% | 3.75% | 83.73% | 96.94% | 86.45% | 82.17% | 100% | 0% | 0 |
| 29 | RS Umum Bhakti Timah | 1 | 2026 | 02-10-2026 | 100% | 100% | 100% | 100% | 81.3% | 0% | 80.22% | 100% | 83.25% | 85% | 100% | 100% | 0 |
| 30 | RS Umum Daerah Kabupaten Bintan | 1 | 2026 | 02-10-2026 | 88.5% | 96% | 100% | 100% | 19.17% | 0% | 84.38% | 100% | 82.45% | 100% | 100% | 100% | 0 |
| 31 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 1 | 2026 | 02-09-2026 | 82.5% | 100% | 100% | 80% | 94.93% | 5.26% | 94.41% | 100% | 80.83% | 100% | 100% | 100% | 0 |
| 32 | RS Umum Daerah Natuna | 1 | 2026 | 02-10-2026 | 90.44% | 96% | 99.7% | 100% | 66.93% | 0% | 97.74% | 100% | 95.2% | 97.14% | 73.14% | 100% | 0 |
| 33 | RS Umum Daerah Palmatak | 1 | 2026 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 34 | RS Umum Daerah Dabo Kabupaten Lingga | 1 | 2026 | 02-10-2026 | 71.93% | 90% | 100% | 100% | 77.8% | 0% | 100% | 89.47% | 0% | 0% | 100% | 100% | 0 |
| 35 | RS Umum Daerah Encik Mariyam | 1 | 2026 | 02-10-2026 | 93.5% | 100% | 100% | 50% | 78.47% | 4.35% | 99.26% | 100% | 97.74% | 96.55% | 100% | 0% | 0 |
| 36 | RS Umum Budi Kemuliaan Batam | 1 | 2026 | 02-05-2026 | 98.72% | 98% | 99.47% | 100% | 98.96% | 0.85% | 94.39% | 100% | 99.84% | 50% | 100% | 100% | 0 |
| 37 | RS Umum Santa Elisabeth Batam | 1 | 2026 | 02-07-2026 | 89.63% | 100% | 100% | 100% | 89.31% | 1.01% | 94.91% | 100% | 98.03% | 50% | 100% | 0% | 0 |
| 38 | RS Umum Harapan Bunda Batam | 1 | 2026 | 02-10-2026 | 92.14% | 100% | 100% | 100% | 93.4% | 0% | 84.28% | 98.03% | 73.92% | 83.33% | 100% | 100% | 0 |
| 39 | RS Badan Pengusahaan Batam | 1 | 2026 | 02-10-2026 | 85.71% | 100% | 99.89% | 80% | 82.35% | 0% | 95.93% | 100% | 93.9% | 95.24% | 99.84% | 100% | 0 |
| 40 | RS Umum Charis Medika | 1 | 2026 | 02-02-2026 | 93.5% | 88% | 100% | 77.78% | 96.46% | 100% | 93.94% | 100% | 95.04% | 100% | 100% | 100% | 0 |
| 41 | RS Umum Graha Hermine | 1 | 2026 | 02-05-2026 | 96% | 100% | 100% | 91.67% | 81.71% | 0% | 83.48% | 100% | 86.08% | 86.96% | 100% | 100% | 0 |
| 42 | RS Santa Elisabeth Sei Lekop | 1 | 2026 | 02-02-2026 | 90% | 100% | 100% | 80% | 82.19% | 5% | 83% | 96.49% | 81.46% | 81.82% | 100% | 80% | 0 |
| 43 | RS Ibu dan Anak Griya Medika Batam | 1 | 2026 | 02-02-2026 | 97% | 100% | 100% | 85.71% | 82.98% | 3.57% | 87.5% | 100% | 82.48% | 82.61% | 100% | 100% | 0 |
| 44 | RS Umum Camatha Sahidya | 1 | 2026 | 02-09-2026 | 91% | 90% | 100% | 100% | 81.71% | 0% | 81.18% | 100% | 100% | 82.61% | 100% | 100% | 0 |
| 45 | RS Ibu dan Anak Frisdhy Angel | 1 | 2026 | 02-06-2026 | 93% | 100% | 100% | 0% | 93.02% | 0% | 92.86% | 100% | 100% | 100% | 100% | 0% | 0 |
| 46 | RS Umum Soedarsono Darmosoewito | 1 | 2026 | 02-09-2026 | 100% | 100% | 100% | 0% | 85.56% | 0% | 100% | 100% | 91.5% | 0% | 100% | 0% | 0 |
| 47 | RS Umum Awal Bros Batam | 1 | 2026 | 02-10-2026 | 95% | 100% | 100% | 100% | 97.36% | 4.51% | 80.65% | 100% | 97.29% | 100% | 100% | 100% | 0 |
| 48 | RS Umum Daerah Embung Fatimah Kota Batam | 1 | 2026 | 02-04-2026 | 73.17% | 61% | 100% | 0% | 83.33% | 5.83% | 91.39% | 100% | 88.28% | 0% | 100% | 100% | 0 |
| 49 | RS Umum Daerah Raja Ahmad Tabib | 1 | 2026 | 02-10-2026 | 86.46% | 100% | 100% | 0% | 62.15% | 0% | 81.19% | 100% | 100% | 100% | 100% | 100% | 0 |
| 50 | RS Umum Daerah Kota Tanjung Pinang | 1 | 2026 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.