Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 1 | RS Murni Teguh Pematang Siantar | 1 | 2026 | 93.82% | 100% | 100% | 0% | 0% | 0% | 69.57% | 100% | 0% | 0% | 100% | 0% | 0 |
| 2 | RS Umum Daerah Jailolo | 1 | 2026 | 88.9% | 91% | 100% | 0% | 72.6% | 0% | 66.97% | 100% | 69.03% | 100% | 89.06% | 0% | 0 |
| 3 | RS Ibnu Sina YW-UMI Makassar | 1 | 2026 | 91.87% | 93% | 100% | 100% | 80.93% | 7.2% | 78.49% | 100% | 98.78% | 80.71% | 100% | 100% | 0 |
| 4 | RS Umum Wahyu | 1 | 2026 | 96% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 88.89% | 0% | 0% | 0% | 0 |
| 5 | RS Umum Daerah Madani Palu | 1 | 2026 | 84% | 99% | 100% | 100% | 90.34% | 2.6% | 97.83% | 100% | 86.76% | 100% | 100% | 0% | 0 |
| 6 | RS Umum Mitra Medika Premiere | 1 | 2026 | 98.44% | 100% | 100% | 0% | 73.38% | 4.26% | 88.44% | 98.95% | 99.96% | 86.72% | 100% | 100% | 0 |
| 7 | RS Umum Daerah Tobelo | 1 | 2026 | 83.06% | 94% | 94.27% | 100% | 89.84% | 28.12% | 99.83% | 99.81% | 85.8% | 93.55% | 100% | 0% | 0 |
| 8 | RS Umum Luramay | 1 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 9 | RS Umum Daerah H. Bachtiar Djafar | 1 | 2026 | 89.37% | 90% | 100% | 0% | 100% | 0% | 88.98% | 100% | 97.64% | 100% | 100% | 0% | 0 |
| 10 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 1 | 2026 | 73% | 75% | 100% | 81.82% | 85.11% | 100% | 72.94% | 100% | 80.28% | 100% | 100% | 85.71% | 0 |
| 11 | RS Woodward | 1 | 2026 | 85.64% | 100% | 99.93% | 100% | 80.3% | 2.26% | 98.9% | 100% | 89.58% | 82.76% | 100% | 94.12% | 0 |
| 12 | 1 | 2026 | 90.91% | 81% | 100% | 100% | 100% | 0% | 93.98% | 100% | 99.12% | 91.67% | 100% | 100% | 0 | |
| 13 | RS Umum Pusat Dr. Johannes Leimena Ambon | 1 | 2026 | 76% | 85% | 100% | 71.43% | 91.8% | 22.35% | 88.14% | 100% | 96.52% | 83.61% | 100% | 100% | 0 |
| 14 | RS Umum Anutapura Palu | 1 | 2026 | 93.19% | 100% | 100% | 0% | 53.47% | 0.49% | 98.65% | 100% | 85.71% | 0% | 100% | 100% | 0 |
| 15 | RS Columbia Asia Aksara | 1 | 2026 | 97.41% | 100% | 99.38% | 0% | 91.18% | 5.77% | 60.67% | 100% | 95.28% | 100% | 95.65% | 100% | 0 |
| 16 | RS Umum Trijaya Medical Center | 1 | 2026 | 94% | 100% | 100% | 0% | 90.96% | 33.33% | 89.06% | 100% | 100% | 0% | 100% | 0% | 0 |
| 17 | OG Hospital | 1 | 2026 | 96.91% | 99% | 100% | 100% | 100% | 0% | 97.01% | 100% | 96.49% | 0% | 100% | 81.82% | 0 |
| 18 | RS Bhayangkara Ambon | 1 | 2026 | 100% | 100% | 100% | 100% | 93.68% | 0% | 97.8% | 100% | 99.63% | 100% | 100% | 100% | 0 |
| 19 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 1 | 2026 | 97.89% | 100% | 100% | 100% | 100% | 2.38% | 92.61% | 100% | 99.55% | 90.91% | 100% | 0% | 0 |
| 20 | RS Grestelina | 1 | 2026 | 88.31% | 93% | 85.95% | 0% | 79.35% | 1.33% | 49.4% | 100% | 99.37% | 0% | 93.33% | 100% | 0 |
| 21 | RS Ibu dan Anak Grand Fatimah | 1 | 2026 | 90% | 80% | 99% | 80% | 75% | 0% | 71.5% | 100% | 81% | 62.5% | 100% | 76.5% | 0 |
| 22 | 1 | 2026 | 98.92% | 96% | 100% | % | 91.32% | 0% | 100% | 100% | 100% | 93.48% | 100% | 0% | 0 | |
| 23 | RS Umum Daerah Kamang Baru | 1 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 24 | RS Al Fatah | 1 | 2026 | 93.5% | 95% | 100% | 87.5% | 88.47% | 1% | 88.47% | 100% | 93.68% | 91.67% | 100% | 90.91% | 0 |
| 25 | RS Umum Daerah Undata Palu | 1 | 2026 | 99.17% | 99% | 98.19% | 0% | 35.65% | 2.46% | 95.18% | 99.25% | 93.43% | 100% | 98.7% | 100% | 0 |
| 26 | RS Umum Daerah Batang Sangir | 1 | 2026 | 98.2% | 100% | 100% | 0% | 100% | 100% | 98.78% | 100% | 100% | 97.33% | 100% | 100% | 0 |
| 27 | RS Umum Daerah Daya Kota Makassar | 1 | 2026 | 91.83% | 99% | 91.68% | 0% | 60.02% | 11.64% | 93.35% | 100% | 92.01% | 84.62% | 99.44% | 100% | 0 |
| 28 | RS Umum Daerah Tora Belo | 1 | 2026 | 85.1% | 100% | 95% | 100% | 96.2% | 1.17% | 91.56% | 100% | 96.39% | 100% | 94.19% | 0% | 0 |
| 29 | RS Umum Daerah Ujung Gading | 1 | 2026 | 99% | 100% | 100% | % | 100% | % | 100% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 30 | RS Sumber Hidup GPM | 1 | 2026 | 92.5% | 100% | 93.33% | 100% | 90% | 0% | 96.67% | 100% | 90% | 0% | 100% | 100% | 0 |
| 31 | RS Umum Daerah Ampana | 1 | 2026 | 86.22% | 86% | 100% | 80% | 79.56% | 25.49% | 94% | 100% | 95.41% | 78.33% | 95% | 100% | 0 |
| 32 | RS Umum Daerah Haji Makassar | 1 | 2026 | 83.5% | 93% | 100% | 100% | 89.57% | 10.96% | 84.79% | 100% | 100% | 96.97% | 100% | 100% | 0 |
| 33 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 1 | 2026 | 78% | 84% | 99.94% | 100% | 49.98% | 4.41% | 86.71% | 100% | 100% | 100% | 91.63% | 0% | 0 |
| 34 | RS Umum Mitra Guray Petumbukan | 1 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 35 | RS Umum Daerah Maba | 1 | 2026 | 81% | 81% | 100% | 50% | 80% | 0% | 100% | 100% | 76% | 22% | 34% | 0% | 0 |
| 36 | RS Umum Tadulako Palu | 1 | 2026 | 85% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 37 | RS Dhillon | 1 | 2026 | 88.1% | 100% | 100% | 0% | 86.26% | 0% | 100% | 100% | 100% | 96.32% | 100% | 100% | 0 |
| 38 | RS Khusus Daerah Ibu dan Anak Siti Fatimah | 1 | 2026 | 100% | 100% | 100% | 100% | 94.84% | 0% | 96.09% | 100% | 99.41% | 94.55% | 100% | 0% | 0 |
| 39 | RS Grand Medica | 1 | 2026 | 97.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 40 | RS Umum Daerah Ir. Soekarno Kab. Pulau Morotai | 1 | 2026 | 91% | 100% | 100% | 100% | 88.89% | 4.76% | 93.75% | 100% | 95.56% | 90% | 100% | 85.71% | 0 |
| 41 | RS Samaritan Palu | 1 | 2026 | 86.05% | 100% | 100% | 0% | 99.25% | 100% | 86.47% | 100% | 90.04% | 100% | 100% | 94.74% | 0 |
| 42 | RS Islam Faisal | 1 | 2026 | 95% | 98% | 100% | 100% | 100% | 0% | 95% | 100% | 99.86% | 85% | 100% | 100% | 0 |
| 43 | RS Umum Mahkota Bidadari | 1 | 2026 | 96% | 98% | 100% | 100% | 95.67% | 0% | 96.5% | 100% | 98.93% | 90% | 98.95% | 80% | 0 |
| 44 | RS Ibu dan Anak Care She | 1 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 45 | RS Umum Daerah Nias Selatan | 1 | 2026 | 74% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 46 | RS Umum Daerah Weda | 1 | 2026 | 81.29% | 91% | 99.77% | 89.47% | 90.12% | 6.36% | 100% | 100% | 98.1% | 0% | 98.98% | 100% | 0 |
| 47 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 1 | 2026 | 85.92% | 97% | 100% | 0% | 94.22% | 1.54% | 87.65% | 100% | 97.12% | 88.64% | 100% | 100% | 0 |
| 48 | RS Umum Daerah Kota Tidore Kepulauan | 1 | 2026 | 94.52% | 92% | 100% | 0% | 42.13% | 0.98% | 91.37% | 100% | 95.24% | 100% | 100% | 0% | 0 |
| 49 | RS Ibu dan Anak Tinatapura | 1 | 2026 | 99% | 100% | 100% | 100% | 98.61% | 0% | 97.98% | 100% | 94.41% | 75% | 100% | 100% | 0 |
| 50 | RS Efarina Etaham Pematang Siantar | 1 | 2026 | 95% | 98% | 97% | 90.91% | 98% | 1.96% | 90% | 88% | 90% | 95% | 90% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.