Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 105801 | RS Umum Mitra Sejati | 8 | 2023 | 87.35% | 79% | 94.67% | 80.88% | 93.98% | 4.66% | 62.01% | 95.83% | 100% | 69.23% | 100% | 68.18% | 0 |
| 105802 | RS Umum Malahayati | 8 | 2023 | 90% | 98% | 100% | 100% | 88.6% | 2.38% | 88.63% | 100% | 98.58% | 90% | 98.04% | 100% | 0 |
| 105803 | RS Umum Sint Lucia | 8 | 2023 | 90.5% | 96% | 100% | 100% | 66.67% | 0% | 60% | 100% | 76.71% | 50% | 100% | 0% | 0 |
| 105804 | RS Umum Mitra Medika | 8 | 2023 | 99.04% | 100% | 100% | 0% | 84.55% | 4.61% | 66.69% | 100% | 100% | 92.86% | 100% | 100% | 0 |
| 105805 | RS Umum Bhakti | 8 | 2023 | 100% | 100% | 100% | 0% | 50% | 0% | 100% | 50% | 100% | 0% | 0% | 0% | 0 |
| 105806 | RS Umum Deli | 8 | 2023 | 96.74% | 97% | 76% | 0% | 82.98% | 6.06% | 86.64% | 100% | 93.71% | 0% | 100% | 0% | 0 |
| 105807 | RS Umum HKBP Balige | 8 | 2023 | 95.71% | 93% | 100% | 82.05% | 78.98% | 0% | 94.97% | 93.88% | 96.77% | 80.98% | 97.3% | 100% | 0 |
| 105808 | RS Umum Haji Medan | 8 | 2023 | 85.44% | 95% | 100% | 100% | 68.62% | 10.96% | 86.91% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105809 | RS Umum Daerah Dr. Fauziah Bireun | 8 | 2023 | 48.25% | 61% | 100% | 100% | 52.72% | 0.24% | 94.19% | 93.96% | 88.69% | 69.77% | 100% | 100% | 0 |
| 105810 | RS Umum Imelda Pekerja Indonesia | 8 | 2023 | 82.61% | 85% | 95.12% | 86.67% | 81.63% | 2.5% | 75% | 88.75% | 86.85% | 81.82% | 88.89% | 77.27% | 0 |
| 105811 | RS Umum Inanta | 8 | 2023 | 90% | 100% | 95.83% | 94.12% | 93.33% | 2.74% | 93.75% | 100% | 100% | 85% | 100% | 100% | 0 |
| 105812 | RS Umum Martha Friska | 8 | 2023 | 85.95% | 92% | 99.61% | 88.57% | 90.63% | 5.88% | 70.24% | 100% | 100% | 76.79% | 100% | 100% | 0 |
| 105813 | RS Umum Daerah Dolok Sanggul | 8 | 2023 | 100% | 100% | 100% | 81.25% | 95% | 3.45% | 95.83% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105814 | RS Umum Pusat H. Adam Malik | 8 | 2023 | 93.11% | 98% | 100% | 100% | 93.66% | 3.29% | 92.63% | 95.86% | 99.98% | 88.16% | 99.56% | 100% | 0 |
| 105815 | RS Ibu dan Anak Murni Teguh Rosiva | 8 | 2023 | 90.68% | 100% | 100% | 0% | 73.38% | 0% | 90.91% | 100% | 91.76% | 0% | 100% | 100% | 0 |
| 105816 | RS Umum Sri Ratu | 8 | 2023 | 87.5% | 94% | 100% | 100% | 100% | 0% | 88.89% | 0% | 97.83% | 0% | 100% | 0% | 0 |
| 105817 | RS Umum Daerah Porsea | 8 | 2023 | 86.09% | 86% | 91.57% | 25% | 79.31% | 6.67% | 92.13% | 90% | 95.9% | 74.71% | 100% | 60% | 0 |
| 105818 | RS Arun Lhokseumawe | 8 | 2023 | 91% | 93% | 100% | 0% | 44.35% | 0% | 59.3% | 100% | 89.37% | 0% | 86.36% | 100% | 0 |
| 105819 | RS Umum Sarah | 8 | 2023 | 65.97% | 95% | 97.37% | 100% | 94.23% | 5% | 85.6% | 0% | 99.84% | 0% | 91.6% | 100% | 0 |
| 105820 | RS Umum Prima Husada Cipta Medan | 8 | 2023 | 89% | 98% | 98% | 0% | 87.5% | 0% | 94.5% | 100% | 90% | 92.5% | 100% | 97.5% | 0 |
| 105821 | RS Umum Daerah H. Bachtiar Djafar | 8 | 2023 | 83% | 85% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 105822 | RS Umum Daerah Dr. Pirngadi | 8 | 2023 | 89.8% | 96% | 95.71% | 0% | 84.24% | 0% | 97.72% | 100% | 80.81% | 100% | 100% | 100% | 0 |
| 105823 | RS Umum Mufid | 8 | 2023 | 86.5% | 90% | 100% | 100% | 64% | 0% | 78% | 100% | 80% | 74% | 90% | 100% | 0 |
| 105824 | RS Umum Karya Bakti Ujung Bandar | 8 | 2023 | 96% | 99% | 100% | 100% | 100% | 4.08% | 84.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105825 | RS Umum Daerah Teungku Peukan | 8 | 2023 | 63.88% | 85% | 100% | 54.55% | 36.91% | 2.39% | 92.48% | 95.12% | 100% | 100% | 100% | 100% | 0 |
| 105826 | RS Tk. II Putri Hijau Medan | 8 | 2023 | 98% | 100% | 100% | 100% | 83.33% | 2% | 94.52% | 100% | 99.41% | 99.26% | 100% | 95% | 0 |
| 105827 | RS Umum Martha Friska Multatuli | 8 | 2023 | 85.02% | 99% | 100% | 31.82% | 54.3% | 4.04% | 65.83% | 100% | 90.02% | 88.46% | 100% | 100% | 0 |
| 105828 | RS Umum Daerah Tarutung | 8 | 2023 | 91% | 100% | 100% | 100% | 55.16% | 8.82% | 95.15% | 100% | 97.55% | 100% | 100% | 100% | 0 |
| 105829 | RS Umum Delima Medan | 8 | 2023 | 89.31% | 84% | 100% | 92.59% | 88.47% | 2.44% | 13% | 100% | 93.32% | 100% | 100% | 85.71% | 0 |
| 105830 | OG Hospital | 8 | 2023 | 96.77% | 95% | 100% | 66.67% | 100% | 0% | 66% | 100% | 75% | 20% | 55.03% | 0% | 0 |
| 105831 | RS Umum Muhammadiyah Sumatera Utara | 8 | 2023 | 99.58% | 100% | 100% | 83.33% | 87.1% | 0% | 95.97% | 100% | 95.39% | 74.19% | 100% | 100% | 0 |
| 105832 | RS Umum Prima Inti Medika | 8 | 2023 | 95% | 100% | 100% | 100% | 82.67% | 0% | 51.28% | 100% | 95.43% | 100% | 100% | 0% | 0 |
| 105833 | RS Umum Santa Elisabeth Medan | 8 | 2023 | 90.13% | 97% | 100% | 100% | 36.32% | 60.42% | 81.18% | 100% | 96.62% | 100% | 99.96% | 100% | 0 |
| 105834 | RS Umum Nuraini | 8 | 2023 | 98.44% | 100% | 97.77% | 87.5% | 100% | 4.44% | 95.06% | 92.86% | 89.79% | 84.44% | 100% | 100% | 0 |
| 105835 | RS Umum Advent Medan | 8 | 2023 | 79.5% | 100% | 100% | 0% | 82.57% | 1.55% | 81.39% | 100% | 94.36% | 100% | 100% | 90% | 0 |
| 105836 | RS Umum Murni Teguh Methodist Susanna Wesley | 8 | 2023 | 87.63% | 99% | 100% | 0% | 99.56% | 0% | 41.57% | 100% | 100% | 59.26% | 100% | 100% | 0 |
| 105837 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 8 | 2023 | 93.21% | 95% | 100% | 0% | 78.38% | 0% | 0% | 0% | 100% | 0% | 0% | 77.78% | 0 |
| 105838 | RS Umum Methodist | 8 | 2023 | 99% | 99% | 100% | 100% | 97.5% | 100% | 100% | 100% | 100% | 50% | 100% | 99% | 0 |
| 105839 | RS Sri Pamela Torgamba | 8 | 2023 | 80.36% | 95% | 100% | % | 93.1% | % | 88.46% | 92.75% | 89.62% | 100% | 100% | 100% | 0 |
| 105840 | RS Umum Materna | 8 | 2023 | 46.5% | 100% | 100% | 0% | 100% | 0% | 74.79% | 100% | 0% | 100% | 100% | 100% | 0 |
| 105841 | RS Umum Citra Husada | 8 | 2023 | 94.56% | 97% | 100% | 100% | 75.19% | 2% | 93% | 100% | 83.64% | 100% | 100% | 100% | 0 |
| 105842 | RS Umum Daerah Padang Sidempuan | 8 | 2023 | 78.57% | 90% | 71.43% | 50% | 65.16% | 0% | 91.67% | 100% | 100% | 79.49% | 85% | 100% | 0 |
| 105843 | RS Umum Full Bethesda | 8 | 2023 | 90.5% | 75% | 100% | 100% | 83.33% | 14.29% | 82% | 100% | 100% | 88.89% | 92.67% | 90.91% | 0 |
| 105844 | RS Umum Daerah Rantau Prapat | 8 | 2023 | 90.99% | 95% | 100% | 100% | 99.16% | 3.16% | 96.42% | 100% | 97.83% | 0% | 100% | 100% | 0 |
| 105845 | RS Columbia Asia Medan | 8 | 2023 | 99.57% | 100% | 100% | 0% | 73.88% | 1.03% | 61.32% | 100% | 0% | 100% | 99.03% | 100% | 0 |
| 105846 | RS Umum Avicenna | 8 | 2023 | 84.69% | 91% | 100% | 100% | 22% | 4% | 84% | 100% | 95.26% | 91.49% | 95.65% | 100% | 0 |
| 105847 | RSAU Dr. Abdul Malik | 8 | 2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 95.04% | 100% | 100% | 0% | 0 |
| 105848 | RS Umum Islam Malahayati | 8 | 2023 | 88.85% | 98% | 96.1% | 100% | 100% | 1.69% | 68.96% | 88.89% | 84.38% | 92.34% | 100% | 80% | 0 |
| 105849 | RS Umum Elpi Al Azis | 8 | 2023 | 83.13% | 93% | 95.7% | 0% | 88.29% | 0% | 85.5% | 100% | 77.42% | 91.11% | 87.5% | 100% | 0 |
| 105850 | RS Umum Pertamedika Ummi Rosnati | 8 | 2023 | 94.14% | 100% | 100% | 100% | 90% | 1.08% | 82.12% | 100% | 92.46% | 96.97% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
