Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 10801 | RS Umum Kasih Insani Sukatani | 11 | 2025 | 12-10-2025 | 93.36% | 100% | 97.67% | 0% | 96.72% | 0% | 98.12% | 100% | 98.91% | 87.76% | 100% | 100% | |
| 10802 | RS Umum Saraswati | 11 | 2025 | 12-04-2025 | 93.21% | 100% | 100% | % | 99.01% | 0% | 92.97% | 100% | 90.11% | 83.33% | 96.43% | 0% | |
| 10803 | RS Umum Daerah Bandung Kiwari | 11 | 2025 | 12-09-2025 | 92.77% | 100% | 99.91% | 100% | 67.18% | 4.65% | 93.16% | 100% | 90.01% | 88.03% | 100% | 100% | |
| 10804 | RS Umum Melinda 2 | 11 | 2025 | 12-08-2025 | 97.02% | 99% | 98.75% | 0% | 77.78% | 1.82% | 96% | 100% | 100% | 100% | 100% | 92.22% | |
| 10805 | RS Jantung Hasna Medika | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 0% | 55.56% | 0% | 100% | 100% | 85.91% | 100% | 100% | 0% | |
| 10806 | Siloam Hospitals Lippo Cikarang | 11 | 2025 | 12-10-2025 | 90.66% | 100% | 100% | 100% | 82.33% | 50.79% | 67.39% | 100% | 96.74% | 100% | 100% | 100% | |
| 10807 | RS Jiwa Provinsi Jawa Barat | 11 | 2025 | 12-04-2025 | 96.27% | 100% | 100% | % | 94.58% | % | 98.33% | 100% | 99.83% | 91.73% | 100% | 100% | |
| 10808 | RS Mitra Keluarga Deltamas | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | % | 92.57% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | |
| 10809 | RS EMC Pekayon | 11 | 2025 | 12-10-2025 | 93.84% | 100% | 99.3% | 0% | 74.67% | 2.99% | 58.43% | 100% | 100% | 100% | 94.04% | 100% | |
| 10810 | RS Umum Sumber Hurip | 11 | 2025 | 01-01-1970 | 86.54% | 99% | 100% | 50% | 83.99% | 0% | 83.56% | 100% | 81.02% | 100% | 100% | 100% | |
| 10811 | RS Paru Dr. H. A. Rotinsulu | 11 | 2025 | 12-08-2025 | 92.41% | 100% | 100% | % | 99.41% | 0% | 91.13% | 100% | 99.72% | 97.5% | 100% | 100% | |
| 10812 | RS Umum Fikri Medika | 11 | 2025 | 12-05-2025 | 99.51% | 89% | 99.96% | 0% | 99.94% | 0% | 87.64% | 100% | 93.59% | 0% | 100% | 100% | 0 |
| 10813 | RS Umum Karya Husada | 11 | 2025 | 12-08-2025 | 95.91% | 98% | 88.28% | 100% | 90.18% | 4.53% | 45.11% | 100% | 100% | 52.58% | 98.77% | 100% | |
| 10814 | RS Umum Puri Asih | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 100% | 99.65% | 0% | 81.03% | 99.35% | 82.06% | 80% | 100% | 100% | 0 |
| 10815 | RS Ibu dan Anak Cahaya Bunda | 11 | 2025 | 12-05-2025 | 88.44% | 100% | 100% | 100% | 81.15% | 0% | 100% | 0% | 99.94% | 0% | 100% | 100% | |
| 10816 | RS Umum Pinna | 11 | 2025 | - | 85.2% | 71% | 100% | 100% | 61.9% | 4% | 76.92% | 100% | 70% | 80.52% | 100% | 78% | |
| 10817 | RS Umum Bunda Mulia | 11 | 2025 | 12-10-2025 | 98.85% | 99% | 100% | 100% | 97.54% | 0% | 96.65% | 100% | 100% | 80% | 100% | 100% | |
| 10818 | RS Ibu dan Anak Al Islam | 11 | 2025 | 12-09-2025 | 85.94% | 86% | 100% | 0% | 100% | 0% | 19.32% | 100% | 0% | 92.86% | 90.48% | 100% | |
| 10819 | RS Khusus Mata Cicendo | 11 | 2025 | 12-10-2025 | 98.03% | 100% | 61.82% | 0% | 90.52% | 2.96% | 100% | 100% | 91.87% | 100% | 100% | 100% | 0 |
| 10820 | RS Umum Dewi Sri | 11 | 2025 | 12-05-2025 | 87.92% | 98% | 100% | 100% | 69.74% | 2.43% | 65.15% | 85.29% | 78.22% | 99.59% | 100% | 100% | 91.66 |
| 10821 | RS Umum Sentra Medika | 11 | 2025 | 12-09-2025 | 98.93% | 100% | 99.84% | 100% | 70.02% | 0% | 80.96% | 100% | 99.89% | 0% | 99.63% | 100% | 82.3 |
| 10822 | RS Ibu dan Anak Aisyah Qurrataain | 11 | 2025 | 12-02-2025 | 82.5% | 75% | 77.5% | 75% | 80% | 72.5% | 75% | 77.5% | 75% | 70% | 77.5% | 75% | |
| 10823 | RS Edelweiss | 11 | 2025 | 12-08-2025 | 90.93% | 100% | 100% | 100% | 77.02% | 6.92% | 79.74% | 100% | 100% | 92.86% | 100% | 100% | |
| 10824 | RS Jantung dan Pembuluh Darah Paramarta | 11 | 2025 | 12-10-2025 | 83% | 93% | 95% | 0% | 80.85% | 0% | 63% | 100% | 90.18% | 0% | 100% | 86.96% | |
| 10825 | RS Umum Annisa | 11 | 2025 | 12-09-2025 | 85.65% | 100% | 100% | 71.43% | 71.84% | 1.47% | 57.45% | 100% | 88.98% | 92.03% | 100% | 100% | |
| 10826 | RS Umum Medimas | 11 | 2025 | 12-10-2025 | 87% | 97% | 100% | 100% | 85.01% | 30.28% | 80% | 100% | 86.16% | 100% | 100% | 100% | |
| 10827 | RS Umum Proklamasi | 11 | 2025 | 12-10-2025 | 84.5% | 100% | 100% | 0% | 0% | 0% | 0% | 100% | 100% | 0% | 100% | 100% | 0 |
| 10828 | RS Umum Santosa Hospital Bandung Kopo | 11 | 2025 | 12-09-2025 | 94.62% | 96% | 98.15% | 100% | 86.33% | 0% | 80.28% | 100% | 81.78% | 94.74% | 99.06% | 100% | |
| 10829 | RS Ibu dan Anak Kartini | 11 | 2025 | 12-09-2025 | 96.86% | 100% | 100% | 100% | 98.4% | 0% | 95.7% | 100% | 99.84% | 98.95% | 100% | 87.5% | |
| 10830 | RS Mitra Keluarga Pratama | 11 | 2025 | 12-09-2025 | 99.85% | 100% | 100% | 100% | 98.19% | 3.56% | 82.99% | 100% | 98.55% | 100% | 100% | 83.33% | |
| 10831 | RS Umum Daerah Kota Bandung | 11 | 2025 | 12-06-2025 | 89% | 89% | 99.55% | 71.43% | 55.83% | 0% | 96.97% | 100% | 94.86% | 87.8% | 0% | 100% | 87.88 |
| 10832 | RS Umum Mitra Family | 11 | 2025 | 12-01-2025 | 98.6% | 100% | 100% | 0% | 96% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 10833 | RS Ibu dan Anak Nurul Annisa | 11 | 2025 | 12-03-2025 | 99% | 100% | 100% | % | 98.5% | 100% | 88.89% | 55.56% | 93.33% | 98.5% | 88.89% | 80% | |
| 10834 | RS Umum Al-Islam Bandung | 11 | 2025 | 12-09-2025 | 97.95% | 99% | 100% | 0% | 97.78% | 0.96% | 84.55% | 99.62% | 98.6% | 92.11% | 100% | 100% | 0 |
| 10835 | RS Dokter Adam Talib Cikunir | 11 | 2025 | 12-05-2025 | 93.95% | 100% | 100% | 0% | 100% | 0% | 97.4% | 100% | 100% | 100% | 100% | 0% | |
| 10836 | RS Umum Karya Medika | 11 | 2025 | 12-10-2025 | 95.71% | 86% | 100% | 100% | 90.32% | 2.54% | 84.75% | 100% | 100% | 80% | 100% | 100% | |
| 10837 | RS Umum Lira Medika | 11 | 2025 | 12-08-2025 | 97.08% | 99% | 100% | % | 88.55% | 0.84% | 81% | 100% | 93% | 0% | 100% | 100% | |
| 10838 | RS Umum Islam Karawang | 11 | 2025 | 12-09-2025 | 85.14% | 92% | 97.92% | 100% | 7.69% | 6.25% | 51.64% | 100% | 78.67% | 99.57% | 99.14% | 0% | |
| 10839 | RS Umum Bhayangkara Indramayu | 11 | 2025 | 12-09-2025 | 89% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 10840 | RS Umum Citama | 11 | 2025 | 12-08-2025 | 85.09% | 90% | 99.99% | 100% | 85.91% | 1.43% | 100% | 100% | 99.13% | 84.4% | 97.91% | 100% | |
| 10841 | RS Umum Dr. Hafiz | 11 | 2025 | 12-08-2025 | 81.67% | 99% | 99.39% | 85.62% | 91.87% | 0.53% | 97.63% | 100% | 96.92% | 95.59% | 100% | 100% | |
| 10842 | RS Umum Tk. IV Guntur | 11 | 2025 | 12-05-2025 | 92.57% | 96% | 100% | 100% | 88.28% | 3.35% | 87.37% | 100% | 93.96% | 100% | 100% | 93.33% | |
| 10843 | RS Umum Islam Hj. Siti Muniroh | 11 | 2025 | 12-09-2025 | 92.5% | 96% | 93.55% | 0% | 91.43% | 14.46% | 100% | 100% | 99.05% | 0% | 93.33% | 100% | |
| 10844 | RS Umum MH. Thamrin | 11 | 2025 | 12-09-2025 | 94% | 98% | 100% | 100% | 88.98% | 3.67% | 75.32% | 100% | 99.93% | 84% | 100% | 98.2% | 98 |
| 10845 | RS Umum Jasa Kartini | 11 | 2025 | 12-10-2025 | 83.91% | 88% | 99.94% | 100% | 86.87% | 4.64% | 83.37% | 100% | 87.79% | 93.55% | 99.94% | 100% | |
| 10846 | RS Umum Juanda | 11 | 2025 | 12-10-2025 | 98% | 100% | 100% | 100% | 82.81% | 0% | 78.91% | 100% | 85.16% | 100% | 97.66% | 80% | 94.1 |
| 10847 | RS Umum Family Medical Center | 11 | 2025 | 12-04-2025 | 95% | 90% | 100% | 0% | 97.37% | 0% | 69.63% | 100% | 91.57% | 100% | 100% | 100% | |
| 10848 | RS Umum Sekar Kamulyan | 11 | 2025 | 12-11-2025 | 99.43% | 97% | 91.33% | 0% | 54.29% | 0% | 70.83% | 100% | 100% | 78.38% | 99.1% | 100% | 0 |
| 10849 | RS Umum Karina Medika | 11 | 2025 | 12-06-2025 | 85.23% | 93% | 99.5% | 0% | 61.52% | 0% | 100% | 100% | 100% | 33.33% | 100% | 100% | 80.47 |
| 10850 | RS Umum Sumber Waras | 11 | 2025 | 12-10-2025 | 89.6% | 91% | 99.68% | 100% | 92.8% | 2% | 82.13% | 100% | 87.77% | 82.58% | 97.23% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.