Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 111851 | RS Umum Daerah Kepulauan Seribu | 5 | 2022 | - | 95.5% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 94.16% | 100% | 100% | 100% | 83.39 |
| 111852 | RS Khusus Mata Permana Sari | 5 | 2022 | - | 90.28% | 82% | 100% | 0% | 100% | 0% | 100% | 0% | 96.51% | 100% | 100% | 100% | 95 |
| 111853 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 5 | 2022 | - | 0% | 0% | 0% | 100% | 66.43% | 2% | 90.01% | 100% | 0% | 0% | 46.4% | 100% | 0 |
| 111854 | RS Umum Restu Kasih | 5 | 2022 | - | 82.95% | 85% | 100% | 80.8% | 64.56% | 0% | 42.87% | 100% | 99.6% | 94.44% | 100% | 100% | 79 |
| 111855 | RS Umum Daerah May Jen HM Ryacudu | 5 | 2022 | - | 88.01% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 96% | 100% | 100% | 0% | 0 |
| 111856 | RS Umum Siloam TB Simatupang | 5 | 2022 | - | 94.59% | 100% | 99.32% | 0% | 0% | 20% | 80% | 98.51% | 99.76% | 100% | 100% | 89.95% | 0 |
| 111857 | RS Bedah Siloam Asri | 5 | 2022 | - | 92.02% | 95% | 100% | 100% | 57.74% | 17.91% | 69.14% | 100% | 100% | 100% | 100% | 100% | 99 |
| 111858 | RS Umum Bumi Waras | 5 | 2022 | - | 85% | 93% | 100% | 0% | 78.12% | 0% | 85% | 100% | 94.08% | 62.5% | 100% | 100% | 16 |
| 111859 | RS Bakti Timah Sungailiat | 5 | 2022 | - | 98.83% | 100% | 99.73% | 100% | 82% | 1.24% | 90.84% | 100% | 87.06% | 87.72% | 100% | 100% | 80.2 |
| 111860 | RS Umum Murni Teguh Sudirman Jakarta | 5 | 2022 | - | 87.9% | 93% | 100% | 0% | 79.7% | 41.67% | 74.58% | 100% | 91.42% | 100% | 100% | 100% | 96.5 |
| 111861 | RS Khusus Bedah Halimun | 5 | 2022 | - | 98.45% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 89 |
| 111862 | RS Umum Harapan Bunda Batam | 5 | 2022 | - | 84.15% | 100% | 100% | 100% | 66.76% | 0% | 80.88% | 100% | 86.38% | 100% | 100% | 100% | 0 |
| 111863 | RS Ibu dan Anak Santa Anna | 5 | 2022 | - | 87.54% | 100% | 98.02% | 0% | 88.27% | 0% | 70.82% | 100% | 43.12% | 0% | 100% | 100% | 84.2 |
| 111864 | RS Umum Soedarsono Darmosoewito | 5 | 2022 | - | 99.5% | 100% | 100% | 0% | 78.06% | 0% | 92.53% | 100% | 0% | 100% | 100% | 100% | 0 |
| 111865 | RS Umum AL Cilandak | 5 | 2022 | 07-10-2024 | 94.11% | 100% | 100% | 100% | 48.67% | 2.8% | 89.04% | 100% | 92.04% | 97.44% | 100% | 100% | 0 |
| 111866 | RS Ibu dan Anak Anugerah Medical Center Metro | 5 | 2022 | - | 99.01% | 100% | 100% | 100% | 82.89% | 3.16% | 100% | 100% | 99.43% | 100% | 100% | 100% | 0 |
| 111867 | RS Umum MMC | 5 | 2022 | - | 93.78% | 100% | 100% | 100% | 98.63% | 0% | 64.86% | 100% | 99.96% | 61.54% | 100% | 100% | |
| 111868 | RS Umum Zahirah | 5 | 2022 | - | 82.76% | 98% | 99.95% | 100% | 88.24% | 4.08% | 67.68% | 100% | 99.6% | 84.21% | 100% | 84% | 0 |
| 111869 | RS Umum Daerah Jagakarsa | 5 | 2022 | - | 100% | 100% | 100% | 0% | 85.94% | 0% | 100% | 100% | 99.56% | 100% | 100% | 100% | 100 |
| 111870 | RS Ibu dan Anak SamMarie Basra | 5 | 2022 | - | 100% | 100% | 100% | 100% | 96.78% | 0% | 96.88% | 100% | 84% | 100% | 100% | 100% | 83.78 |
| 111871 | RS Umum Harapan Bunda | 5 | 2022 | - | 88.93% | 100% | 98.25% | 100% | 100% | 100% | 97.7% | 100% | 100% | 100% | 100% | 100% | 98 |
| 111872 | RS Belleza Kedaton Bandar Lampung | 5 | 2022 | - | 82.8% | 100% | 100% | 100% | 85.62% | 0% | 79.67% | 100% | 73.12% | 75% | 100% | 100% | 95 |
| 111873 | RS Umum Muhammadiyah Metro | 5 | 2022 | - | 96.54% | 100% | 100% | 0% | 96.09% | 0.9% | 67.02% | 100% | 94.35% | 100% | 100% | 100% | 0 |
| 111874 | RS Mata Lampung Eye Center (LEC) | 5 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100 |
| 111875 | RS Ibu dan Anak Restu Bunda | 5 | 2022 | - | 100% | 100% | 99.11% | 100% | 100% | 4.44% | 100% | 100% | 97.16% | 100% | 100% | 100% | 100 |
| 111876 | RS Umum Daerah Pasar Minggu | 5 | 2022 | - | 89.01% | 100% | 99.38% | 94.12% | 49.52% | 0% | 88.15% | 99.18% | 93.61% | 76.47% | 89.18% | 100% | 84.3 |
| 111877 | RS Umum Premier Jatinegara | 5 | 2022 | - | 91.08% | 99% | 98% | 0% | 55.78% | 15.45% | 60.56% | 97.06% | 80.82% | 98.9% | 98.75% | 100% | 0 |
| 111878 | RS Umum Daerah Demang Sepulau Raya | 5 | 2022 | - | 86.5% | 77% | 97.47% | 0% | 60.95% | 0% | 100% | 100% | 86.51% | 50% | 98.2% | 87.5% | 81.51 |
| 111879 | RS Umum Islam Metro | 5 | 2022 | - | 96.15% | 89% | 100% | 0% | 80.64% | 0% | 98.53% | 100% | 85.88% | 77.42% | 100% | 80% | 74.76 |
| 111880 | RS Ibu dan Anak Brawijaya Durentiga | 5 | 2022 | - | 88.29% | 88% | 100% | 0% | 100% | 0% | 85.59% | 100% | 94.57% | 96.97% | 100% | 100% | 100 |
| 111881 | RS Hermina Lampung | 5 | 2022 | - | 87.06% | 95% | 100% | 100% | 70.97% | 0% | 100% | 100% | 100% | 89.47% | 100% | 100% | 99.8 |
| 111882 | RS Umum Pusat Pertamina | 5 | 2022 | - | 83.01% | 91% | 100% | 100% | 45.35% | 0% | 64.99% | 100% | 95.16% | 100% | 100% | 100% | 91.01 |
| 111883 | RS Umum Daerah Embung Fatimah Kota Batam | 5 | 2022 | - | 85.37% | 90% | 100% | 0% | 92.66% | 0% | 99.09% | 100% | 88.57% | 0% | 100% | 100% | 83.3 |
| 111884 | RS Islam Jakarta Pondok Kopi | 5 | 2022 | - | 87.5% | 83% | 100% | 100% | 84.62% | 0.31% | 63.37% | 100% | 62.07% | 0% | 100% | 89.47% | 82 |
| 111885 | RS Budi Medika | 5 | 2022 | - | 75% | 100% | 100% | 0% | 84.21% | 0% | 80% | 100% | 94.33% | 85% | 100% | 100% | 85 |
| 111886 | RS Umum Daerah Ahmad Yani Metro | 5 | 2022 | - | 75.14% | 88% | 99.83% | 0% | 60.07% | 0% | 94.27% | 99.24% | 98.07% | 94.92% | 99.76% | 100% | 81.1 |
| 111887 | RS Umum Daerah Mampang Prapatan | 5 | 2022 | - | 89.5% | 100% | 100% | 0% | 80% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 100 |
| 111888 | RS Umum Adhyaksa | 5 | 2022 | - | 84% | 98% | 100% | 100% | 94.96% | 0% | 58.02% | 100% | 96.67% | 86.36% | 100% | 100% | 86.2 |
| 111889 | RS Umum Santa Elisabeth Batam Kota | 5 | 2022 | - | 89.34% | 100% | 100% | 100% | 85.82% | 0% | 99.74% | 100% | 98.39% | 0% | 100% | 100% | 84.68 |
| 111890 | RS Umum Daerah Tebet | 5 | 2022 | - | 97.93% | 99% | 100% | 0% | 99.31% | 0% | 100% | 100% | 87.12% | 100% | 100% | 100% | 88.87 |
| 111891 | RS Umum Az - Zahra | 5 | 2022 | - | 100% | 100% | 100% | 100% | 93.45% | 0.88% | 67.76% | 100% | 100% | 100% | 100% | 100% | 98.5 |
| 111892 | RS Umum Graha Husada | 5 | 2022 | - | 87% | 92% | 100% | 100% | 95.68% | 0% | 100% | 100% | 70.73% | 84.21% | 100% | 100% | 90 |
| 111893 | RS Ibu dan Anak Sayyidah | 5 | 2022 | - | 98% | 100% | 100% | 100% | 95.2% | 2.7% | 94.62% | 100% | 96.65% | 97.5% | 100% | 100% | 0 |
| 111894 | RS Umum Pertamina-Bintang Amin Lampung | 5 | 2022 | - | 100% | 100% | 100% | 100% | 82.85% | 0% | 80.06% | 100% | 94.96% | 100% | 100% | 100% | 0 |
| 111895 | RS Umum Daerah Sumbersari Bantul | 5 | 2022 | - | 94.5% | 100% | 100% | 0% | 92.31% | 0% | 86.15% | 100% | 89.04% | 100% | 100% | 0% | 0 |
| 111896 | RSUP Fatmawati | 5 | 2022 | - | 79.93% | 85% | 100% | 0% | 43.53% | 2.32% | 84.63% | 93.09% | 91.99% | 100% | 95.67% | 100% | 82.9 |
| 111897 | RS Ibu dan Anak Griya Medika Batam | 5 | 2022 | - | 84.6% | 96% | 100% | 88.89% | 79.43% | 0% | 81.73% | 100% | 0% | 0% | 100% | 0% | 0 |
| 111898 | RS Bhayangkara Polda Lampung | 5 | 2022 | - | 85.5% | 87% | 96% | 40% | 23.33% | 0% | 28.89% | 90% | 96.67% | 100% | 90% | 0% | 0 |
| 111899 | RS Umum Daerah Jati Padang | 5 | 2022 | - | 97% | 100% | 100% | 100% | 89.06% | 0% | 84.57% | 100% | 93.61% | 100% | 100% | 100% | 94.44 |
| 111900 | RS Azizah | 5 | 2022 | - | 67.2% | 64% | 96.5% | 100% | 95.4% | 3.33% | 95.45% | 100% | 99.28% | 0% | 100% | 100% | 82.99 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.