Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 1301 | RS Umum Jasa Kartini | 1 | 2026 | 84.47% | 88% | 100% | 100% | 89.22% | 5.67% | 83.5% | 100% | 88.23% | 93.94% | 100% | 100% | 0 |
| 1302 | RS Umum Daerah Kab. Ciamis | 1 | 2026 | 88.5% | 94% | 98.43% | 50% | 62% | 0% | 95.99% | 100% | 97.79% | 82.86% | 99.41% | 100% | 0 |
| 1303 | RS Wisma Rini | 1 | 2026 | 81.53% | 84% | 86.08% | 66.67% | 56.28% | 0% | 73.45% | 100% | 90.41% | 82.14% | 88.37% | 100% | 0 |
| 1304 | RS Umum Izza | 1 | 2026 | 53.5% | 98% | 99.54% | 71.43% | 46.47% | 1.33% | 55.97% | 100% | 94.87% | 92.75% | 95.28% | 93.33% | 0 |
| 1305 | RS Ibu dan Anak Bunda | 1 | 2026 | 96.33% | 100% | 100% | 63.64% | 96.64% | 20.75% | 97.38% | 100% | 98% | 98.56% | 100% | 100% | 0 |
| 1306 | RS Umum Puri Asih | 1 | 2026 | 100% | 100% | 100% | 100% | 99.79% | 0.71% | 87.72% | 96.92% | 90.96% | 87.5% | 100% | 100% | 0 |
| 1307 | RS Umum Daerah Jatisari Kabupaten Karawang | 1 | 2026 | 89% | 100% | 100% | 100% | 94.58% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1308 | RS Umum Dadi Keluarga Ciamis | 1 | 2026 | 99.54% | 98% | 100% | 100% | 95.95% | 1.94% | 78.65% | 96.46% | 99.94% | 86.67% | 100% | 100% | 0 |
| 1309 | RS Tk. IV 02.07.04 | 1 | 2026 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 80% | 100% | 100% | 100% | 0 |
| 1310 | RS Tiara Sella | 1 | 2026 | 83.28% | 92% | 91.37% | 72.73% | 99.33% | 0.6% | 100% | 98.4% | 99.98% | 100% | 100% | 100% | 0 |
| 1311 | RS Ibu dan Anak dr. Hj. Karmini EH | 1 | 2026 | 94.81% | 90% | 100% | 100% | 100% | 0% | 98.25% | 100% | 95.47% | 100% | 95.92% | 100% | 0 |
| 1312 | RS Umum Daerah Banjar | 1 | 2026 | 94.09% | 96% | 100% | 0% | 34.65% | 0.83% | 96.86% | 100% | 89.95% | 87.31% | 100% | 100% | 0 |
| 1313 | RS Umum Permata Bunda | 1 | 2026 | 96.47% | 98% | 99.02% | 96.88% | 97.73% | 0% | 87.24% | 99.36% | 90.1% | 85.29% | 94.91% | 100% | 0 |
| 1314 | RS Umum Daerah Alimuddin Umar | 1 | 2026 | 95.77% | 99% | 100% | 0% | 81.9% | 0% | 100% | 100% | 88.19% | 100% | 100% | 100% | 0 |
| 1315 | RS Umum Fikri Medika | 1 | 2026 | 99.51% | 89% | 99.64% | 0% | 60% | 0% | 87.81% | 100% | 95.01% | 0% | 100% | 100% | 0 |
| 1316 | RS Umum Lira Medika | 1 | 2026 | 98.26% | 100% | 100% | 100% | 81.95% | 1.73% | 80.76% | 100% | 97.78% | 0% | 100% | 100% | 0 |
| 1317 | RS Ibu dan Anak Dr. Djoko Pramono | 1 | 2026 | 98.5% | 99% | 100% | 83.33% | 94% | 6.12% | 89% | 100% | 94.5% | 100% | 100% | 90% | 0 |
| 1318 | RS Rafflesia Bengkulu | 1 | 2026 | 86.19% | 93% | 100% | 100% | 98.05% | 0% | 96.34% | 100% | 95.2% | 83.33% | 100% | 100% | 0 |
| 1319 | RS Umum Imanuel Way Halim | 1 | 2026 | 87.81% | 99% | 100% | 0% | 76.5% | 4.75% | 61.12% | 100% | 95.53% | 83.93% | 97.65% | 100% | 0 |
| 1320 | RS Daerah Dr. A Dadi Tjokrodipo | 1 | 2026 | 80% | 97% | 100% | 100% | 69.63% | 6.67% | 84.44% | 100% | 98.62% | 88.57% | 97.14% | 100% | 0 |
| 1321 | RS Umum Al-Arif | 1 | 2026 | 99% | 98% | 100% | 100% | 98% | 0% | 98% | 100% | 98% | 96% | 100% | 100% | 0 |
| 1322 | RS Umum Mardi Waluyo | 1 | 2026 | 99.13% | 99% | 99.97% | 0% | 83.98% | 0% | 85.97% | 100% | 93.6% | 98.21% | 100% | 100% | 0 |
| 1323 | RS Umum Citra Sari Husada | 1 | 2026 | 84.24% | 86% | 100% | 100% | 79.95% | 4.56% | 81.3% | 100% | 100% | 80.57% | 100% | 100% | 0 |
| 1324 | RS Ibu dan Anak Respati | 1 | 2026 | 88% | 85% | 93.46% | 100% | 41.55% | 5.71% | 85.52% | 100% | 97.83% | 68.42% | 100% | 100% | 0 |
| 1325 | RS Tk. IV Bengkulu | 1 | 2026 | 94.5% | 100% | 100% | 100% | 100% | 0% | 98.18% | 0% | 100% | 100% | 100% | 96% | 0 |
| 1326 | RS Umum Delima Asih Sisma Medika | 1 | 2026 | 97% | 98% | 100% | 0% | 88.59% | 1.67% | 47.81% | 100% | 100% | 95.79% | 100% | 100% | 0 |
| 1327 | RS Jiwa Soeprapto Provinsi Bengkulu | 1 | 2026 | 87.98% | 92% | 99.93% | 0% | 94.59% | 0% | 92.51% | 0% | 97.88% | 100% | 100% | 100% | 0 |
| 1328 | RS Khusus Mata Permana Sari | 1 | 2026 | 94.58% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 1329 | RS Umum Mandaya | 1 | 2026 | 94.31% | 100% | 99.35% | 100% | 94.34% | 2.33% | 56.03% | 100% | 99.94% | 90% | 98.4% | 100% | 0 |
| 1330 | RS Umum Saraswati | 1 | 2026 | 93.93% | 100% | 100% | % | 80.29% | 0% | 96.36% | 100% | 89.3% | 78.95% | 100% | 100% | 0 |
| 1331 | RS Umum Daerah Dr H Abdul Moeloek | 1 | 2026 | 89.5% | 90% | 92.92% | 0% | 47.48% | 4.96% | 91.6% | 100% | 99.93% | 97.22% | 98.69% | 100% | 0 |
| 1332 | RS Umum Mitra Family | 1 | 2026 | 98.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1333 | RS Bhayangkara Jitra Kota Bengkulu | 1 | 2026 | 84.5% | 90% | 100% | 100% | 52.2% | 0% | 51.68% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1334 | RS Khusus Orthopedi RSOP Ciamis | 1 | 2026 | 100% | 100% | 100% | % | 91.14% | 0% | 80.7% | 100% | 70.8% | 100% | 100% | 100% | 0 |
| 1335 | RS Umum Bhakti Rahayu Tabanan | 1 | 2026 | 85% | 100% | 97.78% | 100% | 81.45% | 0.54% | 81.6% | 100% | 100% | 80% | 100% | 0% | 0 |
| 1336 | RS Umum Daerah Lewoleba | 1 | 2026 | 81.86% | 92% | 92.97% | 0% | 67.8% | 8.7% | 85.71% | 100% | 92% | 100% | 98.2% | 100% | 0 |
| 1337 | RS Umum Daerah Ratu Zalecha | 1 | 2026 | 85.2% | 100% | 100% | 0% | 69.74% | 0% | 91.72% | 100% | 99.55% | 77.78% | 100% | 100% | 0 |
| 1338 | RSUP Dr. Sitanala Tangerang | 1 | 2026 | 82.95% | 100% | 100% | 100% | 93.33% | 0% | 100% | 100% | 84.25% | 77.42% | 100% | 100% | 0 |
| 1339 | RS Umum Pelita Insani | 1 | 2026 | 100% | 100% | 100% | 66.67% | 99.55% | 2.74% | 97.17% | 100% | 99.7% | 96% | 100% | 100% | 0 |
| 1340 | RS Umum Kelas D Pratama Mola | 1 | 2026 | 87.5% | 100% | 100% | % | 99.14% | % | 100% | 0% | 100% | 100% | 100% | 50% | 0 |
| 1341 | RS Umum Wisma Prashanti | 1 | 2026 | 87.78% | 100% | 100% | 100% | 100% | 10.14% | 51.61% | 100% | 100% | 84.62% | 100% | 100% | 0 |
| 1342 | RS Daan Mogot Kesdam Jaya | 1 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 1343 | RS Umum Aveciena Medika | 1 | 2026 | 50% | 0% | 0% | % | 0% | % | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 1344 | RS Daerah Kalabahi | 1 | 2026 | 87.5% | 100% | 100% | 100% | 100% | 0% | 87.13% | 100% | 93.85% | 100% | 100% | 100% | 0 |
| 1345 | RS Umum Ciputra Mitra Hospital | 1 | 2026 | 81.01% | 95% | 100% | 0% | 99.4% | 15.83% | 35.04% | 100% | 99.99% | 71.43% | 100% | 100% | 0 |
| 1346 | RS Umum Kasih Ibu Tabanan | 1 | 2026 | 99.46% | 100% | 100% | 100% | 99.5% | 0% | 78.14% | 97.7% | 98.16% | 98.57% | 100% | 100% | 0 |
| 1347 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 1 | 2026 | 98.33% | 99% | 97.83% | 95.74% | 99.25% | 97.69% | 99.39% | 99.23% | 99.5% | 98.33% | 99% | 97.22% | 0 |
| 1348 | RS Jiwa Sambang Lihum | 1 | 2026 | 94.03% | 100% | 100% | 0% | 97.18% | 0% | 92.3% | 100% | 98.28% | 100% | 100% | 100% | 0 |
| 1349 | RS Tk. IV 09.07.04 Atambua | 1 | 2026 | 82.5% | 100% | 100% | 0% | 100% | 0% | 72.5% | 0% | 98.5% | 100% | 0% | 0% | 0 |
| 1350 | RS Umum Ganesha | 1 | 2026 | 87.6% | 100% | 100% | 100% | 94.03% | 0% | 96.15% | 100% | 100% | 89.29% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.