Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 151 | RS Umum Daerah Harapan dan Doa | 1 | 2026 | 02-06-2026 | 83.5% | 94% | 94.77% | 80% | 74.32% | 3.53% | 90.85% | 100% | 82.55% | 90.34% | 87.16% | 100% | 0 |
| 152 | RS Umum Ummi Bengkulu | 1 | 2026 | 02-10-2026 | 92.1% | 100% | 100% | 44.12% | 80.43% | 0.82% | 99.47% | 100% | 99.99% | 84.4% | 100% | 100% | 0 |
| 153 | RS Gading Medika | 1 | 2026 | 02-02-2026 | 100% | 100% | 100% | 100% | 85% | 0% | 80% | 100% | 90% | 93.33% | 100% | 90% | 0 |
| 154 | RS Umum Daerah Dr. M. Yunus Bengkulu | 1 | 2026 | 02-09-2026 | 93.16% | 93% | 97% | 66.67% | 50.44% | 3.67% | 99.79% | 100% | 97.9% | 100% | 99.47% | 100% | 0 |
| 155 | RS Ibu Anak Hidayah Ibu | 1 | 2026 | 02-10-2026 | 100% | 100% | 98.82% | 100% | 100% | 0% | 94.12% | 0% | 97.18% | 100% | 100% | 92.94% | 0 |
| 156 | RS Rafflesia Bengkulu | 1 | 2026 | 02-09-2026 | 86.19% | 93% | 100% | 100% | 98.05% | 0% | 96.34% | 100% | 95.2% | 83.33% | 100% | 100% | 0 |
| 157 | RS Tk. IV Bengkulu | 1 | 2026 | 02-04-2026 | 94.5% | 100% | 100% | 100% | 100% | 0% | 98.18% | 0% | 100% | 100% | 100% | 96% | 0 |
| 158 | RS Bhayangkara Jitra Kota Bengkulu | 1 | 2026 | 02-09-2026 | 84.5% | 90% | 100% | 100% | 52.2% | 0% | 51.68% | 100% | 100% | 100% | 100% | 100% | 0 |
| 159 | RS Tiara Sella | 1 | 2026 | 02-10-2026 | 83.28% | 92% | 91.37% | 72.73% | 99.33% | 0.6% | 100% | 98.4% | 99.98% | 100% | 100% | 100% | 0 |
| 160 | RS Umum Daerah Alimuddin Umar | 1 | 2026 | 02-10-2026 | 95.77% | 99% | 100% | 0% | 81.9% | 0% | 100% | 100% | 88.19% | 100% | 100% | 100% | 0 |
| 161 | RS Ibu dan Anak Bunda | 1 | 2026 | 02-10-2026 | 96.33% | 100% | 100% | 63.64% | 96.64% | 20.75% | 97.38% | 100% | 98% | 98.56% | 100% | 100% | 0 |
| 162 | RS Umum Daerah Dr H Abdul Moeloek | 1 | 2026 | 02-10-2026 | 89.5% | 90% | 92.92% | 0% | 47.48% | 4.96% | 91.6% | 100% | 99.93% | 97.22% | 98.69% | 100% | 0 |
| 163 | RS Panti Secanti | 1 | 2026 | 02-09-2026 | 96.14% | 100% | 100% | 85.71% | 97.97% | 0% | 97.38% | 100% | 87.18% | 100% | 100% | 100% | 0 |
| 164 | RS Umum Daerah Batin Mangunang | 1 | 2026 | - | 83.5% | 95% | 100% | 0% | 0% | 0% | 83% | 100% | 89.62% | 100% | 100% | 0% | 0 |
| 165 | RS Umum Mitra Husada | 1 | 2026 | 02-09-2026 | 60.74% | 94% | 99.75% | 80% | 51.95% | 54.88% | 95.19% | 100% | 80.58% | 95.83% | 99.56% | 100% | 0 |
| 166 | RS Umum Daerah Pringsewu | 1 | 2026 | 02-08-2026 | 85% | 100% | 100% | 0% | 83.73% | 1.77% | 99.86% | 100% | 85.75% | 90.91% | 100% | 100% | 0 |
| 167 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 1 | 2026 | 02-10-2026 | 93.75% | 100% | 100% | 0% | 80.17% | 0.4% | 80.19% | 100% | 73.19% | 36.84% | 100% | 100% | 0 |
| 168 | RS Natar Medika | 1 | 2026 | 02-10-2026 | 91.79% | 100% | 100% | 100% | 84.13% | 15.52% | 94.94% | 100% | 91.42% | 100% | 100% | 100% | 0 |
| 169 | RS Jiwa Soeprapto Provinsi Bengkulu | 1 | 2026 | 02-07-2026 | 87.98% | 92% | 99.93% | 0% | 94.59% | 0% | 92.51% | 0% | 97.88% | 100% | 100% | 100% | 0 |
| 170 | RS Azizah | 1 | 2026 | 02-10-2026 | 89.58% | 91% | 100% | 100% | 74.58% | 0% | 73.14% | 100% | 82.69% | 92.86% | 100% | 100% | 0 |
| 171 | RS Umum Daerah Sumbersari Bantul | 1 | 2026 | 02-03-2026 | 89% | 86% | 100% | 100% | 100% | 0% | 100% | 100% | 94.8% | 80% | 100% | 100% | 0 |
| 172 | RS Umum Daerah Depati Bahrin | 1 | 2026 | 02-05-2026 | 91.04% | 100% | 100% | 100% | 84.86% | 0% | 94.06% | 100% | 100% | 83.22% | 100% | 100% | 0 |
| 173 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 1 | 2026 | 02-10-2026 | 100% | 100% | 100% | % | 70.72% | % | 82.35% | 100% | 99.22% | 100% | 100% | 0% | 0 |
| 174 | RS Bakti Timah Sungailiat | 1 | 2026 | 02-03-2026 | 100% | 99% | 100% | 100% | 96.37% | 0% | 98.71% | 0% | 90.7% | 100% | 100% | 100% | 0 |
| 175 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 1 | 2026 | 02-10-2026 | 76.09% | 91% | 100% | 0% | 78.33% | 0% | 87.44% | 100% | 95.44% | 0% | 99.6% | 0% | 0 |
| 176 | RS Umum Daerah DR. Eko Maulana Ali | 1 | 2026 | 02-07-2026 | 98.5% | 98% | 98% | 0% | 97% | 0% | 98% | 100% | 100% | 62% | 0% | 0% | 0 |
| 177 | RS Umum Daerah Sjafrie Rachman Puding Besar | 1 | 2026 | 02-10-2026 | 88% | 79% | 100% | 0% | 93.85% | 0% | 100% | 100% | 91.45% | 90.59% | 100% | 0% | 0 |
| 178 | RS Umum Daerah dr. H. Marsidi Judono | 1 | 2026 | 02-10-2026 | 80.5% | 92% | 98.21% | 0% | 87.09% | 1.6% | 100% | 100% | 98.81% | 80% | 100% | 100% | 0 |
| 179 | RS Umum Almah | 1 | 2026 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 180 | RS Utama | 1 | 2026 | 02-10-2026 | 94.4% | 97% | 89.57% | 100% | 90.65% | 0% | 97.42% | 100% | 0% | 94.29% | 100% | 100% | 0 |
| 181 | RS Umum Arsani | 1 | 2026 | 02-05-2026 | 97.5% | 95% | 100% | 96.55% | 97.83% | 0% | 100% | 96.76% | 99.96% | 98.06% | 100% | 100% | 0 |
| 182 | RS Umum Bakti Timah Muntok | 1 | 2026 | 02-09-2026 | 96% | 97% | 100% | 100% | 100% | 0% | 80.77% | 100% | 0% | 95.14% | 100% | 100% | 0 |
| 183 | RS Umum Surya Asih | 1 | 2026 | 02-08-2026 | 97.5% | 96% | 100% | 100% | 94.41% | 0% | 90.32% | 100% | 75.08% | 95.65% | 100% | 100% | 0 |
| 184 | RS Umum Daerah Drs. H. Abu Hanifah | 1 | 2026 | 02-09-2026 | 77% | 88% | 100% | 100% | 96.94% | 0% | 100% | 100% | 100% | 84% | 100% | 100% | 0 |
| 185 | RS Siloam Bangka | 1 | 2026 | 02-10-2026 | 95.43% | 100% | 100% | 100% | 51% | 0% | 83.28% | 100% | 100% | 96% | 83.33% | 92.86% | 0 |
| 186 | RS Pratama Bangka Tengah | 1 | 2026 | 02-09-2026 | 70.85% | 64% | 100% | 0% | 98.57% | 0% | 0% | 0% | 88.17% | 0% | 0% | 100% | 0 |
| 187 | RS Umum Daerah Kab. Bangka Selatan | 1 | 2026 | 02-10-2026 | 92.5% | 93% | 100% | 100% | 80.52% | 0% | 93.14% | 100% | 92.09% | 80% | 100% | 100% | 0 |
| 188 | RS Umum Daerah Kriopanting Payung | 1 | 2026 | 02-10-2026 | 91% | 99% | 100% | 0% | 97.68% | 0% | 92.22% | 100% | 92.99% | 100% | 100% | 100% | 0 |
| 189 | RS Umum Daerah Muhammad Zein | 1 | 2026 | 02-10-2026 | 80.5% | 100% | 99.66% | 0% | 73.42% | 5.88% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 190 | RS Primaya Bhakti Wara | 1 | 2026 | 02-10-2026 | 92.17% | 100% | 97.37% | 100% | 100% | 0% | 100% | 99.1% | 99.9% | 67.44% | 81.76% | 100% | 0 |
| 191 | RS Ibu dan Anak Muhaya | 1 | 2026 | 02-04-2026 | 97.5% | 85% | 97.5% | 90% | 92.5% | 14% | 90% | 90% | 90% | 90% | 93.33% | 90% | 0 |
| 192 | RS Kalbu Intan Medika | 1 | 2026 | 02-06-2026 | 85.53% | 100% | 100% | 0% | 78.57% | 0% | 71.43% | 0% | 89.29% | 0% | 100% | 100% | 0 |
| 193 | RS Ibu dan Anak Dzakirah | 1 | 2026 | 02-10-2026 | 98% | 100% | 100% | 100% | 95.54% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 194 | RS Ibu dan Anak Rona | 1 | 2026 | 02-09-2026 | 96.47% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 195 | RS Umum Daerah Depati Hamzah | 1 | 2026 | 02-10-2026 | 87.94% | 98% | 100% | 100% | 76.74% | 0% | 100% | 99.57% | 99.9% | 100% | 100% | 0% | 0 |
| 196 | RS Bakti Timah Pangkalpinang | 1 | 2026 | 02-06-2026 | 94.19% | 94% | 99.98% | 100% | 81.66% | 0% | 87.08% | 100% | 88.68% | 100% | 99.74% | 100% | 0 |
| 197 | RS Gunung Manik | 1 | 2026 | 02-10-2026 | 100% | 100% | 100% | 0% | 82.19% | 0% | 85.11% | 0% | 100% | 100% | 100% | 100% | 0 |
| 198 | RS Ibu dan Anak Mutiara Hati | 1 | 2026 | 02-06-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 98.59% | 100% | 100% | 100% | 100% | 0% | 0 |
| 199 | RS Ibu dan Anak Harapan Bunda | 1 | 2026 | 02-07-2026 | 92.5% | 100% | 100% | 100% | 97.44% | 0% | 96.51% | 100% | 100% | 100% | 100% | 0% | 0 |
| 200 | RS Umum Daerah Ragab Begawe Caram | 1 | 2026 | 02-10-2026 | 99.8% | 98% | 100% | 100% | 61.83% | 1.4% | 85.36% | 100% | 97.37% | 80.91% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.