Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 16201 | RS Umum Daerah Kabelota | 2 | 2025 | 03-10-2025 | 100% | 100% | 98.5% | 100% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 16202 | RS Hermina Balikpapan | 2 | 2025 | 03-09-2025 | 98% | 100% | 100% | 97.83% | 84.44% | 96.18% | 85.71% | 100% | 95.56% | 100% | 100% | 100% | |
| 16203 | RS Umum Daerah Ratu Aji Putri Botung | 2 | 2025 | 03-10-2025 | 70% | 88% | 93.75% | 50% | 54.69% | 0% | 74.22% | 98.44% | 98.6% | 82.5% | 89.84% | 100% | 0 |
| 16204 | RS Kalooran | 2 | 2025 | 03-07-2025 | 90.47% | 95% | 100% | 0% | 91.76% | 0% | 73.8% | 100% | 84.51% | 78.66% | 94.29% | 80% | 0 |
| 16205 | RS Bhayangkara Manado | 2 | 2025 | 03-05-2025 | 99.7% | 100% | 100% | 0% | 97.8% | 0% | 100% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 16206 | RS Umum Daerah Kabupaten Malinau | 2 | 2025 | - | 0% | 0% | 95.52% | 0% | 0% | 0% | 100% | 100% | 96.97% | 0% | 0% | 0% | 0 |
| 16207 | RS Bhayangkara Palu | 2 | 2025 | 03-10-2025 | 89.67% | 91% | 99.41% | 90% | 90.86% | 2.07% | 98.63% | 100% | 99.12% | 97.65% | 97.74% | 100% | 0 |
| 16208 | RS Umum Kota Tarakan | 2 | 2025 | 03-07-2025 | 91.41% | 96% | 96.37% | 0% | 46.47% | 29.55% | 93.15% | 100% | 100% | 46.67% | 99.28% | 100% | 0 |
| 16209 | RS Medika Utama Manggar | 2 | 2025 | 03-06-2025 | 91.71% | 100% | 100% | 0% | 93.69% | 3.23% | 43.9% | 100% | 97.14% | 86.36% | 100% | 0% | |
| 16210 | RS Samarinda Medika Citra | 2 | 2025 | 03-10-2025 | 99.84% | 100% | 99.72% | 80% | 73.04% | 6.5% | 82.24% | 100% | 92.64% | 75% | 100% | 100% | 89 |
| 16211 | RS Islam Bontang | 2 | 2025 | 03-10-2025 | 94.5% | 100% | 100% | 100% | 84.5% | 0% | 80.53% | 100% | 95.69% | 90% | 100% | 100% | 0 |
| 16212 | RS Umum Daerah Undata Palu | 2 | 2025 | 03-10-2025 | 88.38% | 90% | 95.72% | 0% | 51.01% | 0.8% | 96.13% | 100% | 95.62% | 83.33% | 68.92% | 100% | 80.27 |
| 16213 | RS Umum Daerah Luwuk | 2 | 2025 | 03-10-2025 | 31.5% | 87% | 100% | 76.19% | 0% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0 |
| 16214 | RS Ibu dan Anak Care She | 2 | 2025 | 03-06-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 16215 | Sentra Medika Hospital Minahasa Utara | 2 | 2025 | 03-07-2025 | 96.34% | 99% | 99.98% | 50% | 22.71% | 25.28% | 82.26% | 98.86% | 100% | 0% | 100% | 100% | 0 |
| 16216 | RS Umum Daerah Inche Abdoel Moeis | 2 | 2025 | 03-10-2025 | 56% | 99% | 99.63% | 33.33% | 80.56% | 13.75% | 88.1% | 94.13% | 99.26% | 100% | 98.38% | 100% | 0 |
| 16217 | RS Umum Daerah Kabupaten Nunukan | 2 | 2025 | 03-06-2025 | 78.56% | 97% | 100% | 100% | 100% | 3.11% | 95.74% | 100% | 100% | 0% | 100% | 100% | 84.19 |
| 16218 | RS Umum Daerah Harapan Insan Sendawar | 2 | 2025 | 03-10-2025 | 90.36% | 96% | 100% | 100% | 30.97% | 0.88% | 90.3% | 100% | 90.76% | 0% | 100% | 100% | 0 |
| 16219 | RS Umum Daerah Abdul Wahab Sjahranie | 2 | 2025 | 03-10-2025 | 83.79% | 97% | 99.1% | 0% | 42.5% | 0% | 88.72% | 100% | 99.07% | 100% | 99.2% | 100% | 0 |
| 16220 | RS Umum Daerah Bolaang Mongondow Utara | 2 | 2025 | 03-10-2025 | 100% | 100% | 100% | 0% | 85.46% | 0% | 100% | 100% | 80.37% | 100% | 100% | 100% | 0 |
| 16221 | RS TK. II R. W. Mongisidi | 2 | 2025 | 03-10-2025 | 97.5% | 100% | 100% | 97.67% | 100% | 1.19% | 98.97% | 100% | 99.84% | 97.5% | 100% | 100% | 0 |
| 16222 | RS Pratama dr. Abdul Chalik Masulili | 2 | 2025 | 03-06-2025 | 100% | 100% | 100% | % | 93.66% | % | 79.38% | 0% | 100% | 0% | 100% | 0% | 0 |
| 16223 | RS Pancaran Kasih | 2 | 2025 | 03-08-2025 | 52.5% | 77% | 77.06% | 0% | 37.73% | 15.07% | 63.05% | 100% | 99.96% | 100% | 11.16% | 0% | 100 |
| 16224 | RS Gigi dan Mulut Universitas Sam Ratulangi | 2 | 2025 | 03-10-2025 | 94.52% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 16225 | RS Pratama Jampea | 2 | 2025 | 03-06-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 16226 | RS Gunung Maria | 2 | 2025 | 04-10-2025 | 82% | 100% | 100% | 0% | 0% | 0% | 78.93% | 97.91% | 98% | 0% | 100% | 100% | 0 |
| 16227 | RS Medika Utama Permata | 2 | 2025 | 03-10-2025 | 95.15% | 92% | 100% | 100% | 100% | 0% | 97.91% | 100% | 95.45% | 97.6% | 0% | 0% | 0 |
| 16228 | RS Tonsea | 2 | 2025 | 03-08-2025 | 98% | 95% | 100% | 100% | 92.8% | 14.52% | 63.45% | 100% | 99.73% | 100% | 100% | 100% | 0 |
| 16229 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 2 | 2025 | 03-03-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 16230 | RS Tk. II Dr. R. Hardjanto | 2 | 2025 | 03-10-2025 | 88.65% | 99% | 100% | 100% | 92.02% | 0% | 92.73% | 100% | 86.96% | 95.83% | 100% | 100% | 0 |
| 16231 | RS Ibu Anak Cahaya Sangatta | 2 | 2025 | 03-07-2025 | 88% | 91% | 100% | 0% | 83.48% | 0% | 79.17% | 100% | 86.05% | 86.67% | 100% | 100% | 0 |
| 16232 | RS Pupuk Kaltim | 2 | 2025 | 03-10-2025 | 92.7% | 100% | 100% | 100% | 92.58% | 0% | 84.3% | 100% | 98.82% | 80% | 100% | 100% | 0 |
| 16233 | RS Umum Daerah Poso | 2 | 2025 | 03-07-2025 | 89.41% | 97% | 94.12% | 0% | 15.28% | 0% | 86.76% | 52.68% | 82.49% | 0% | 98.4% | 100% | 0 |
| 16234 | RS GKST Tentena | 2 | 2025 | 03-10-2025 | 75.72% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 84.27% | 0% | 100% | 0% | 0 |
| 16235 | RS Siloam Hospitals Balikpapan | 2 | 2025 | 03-10-2025 | 98.33% | 100% | 100% | 0% | 64.25% | 2.5% | 89.26% | 100% | 85.52% | 81.82% | 100% | 100% | |
| 16236 | RS Umum Noongan | 2 | 2025 | 03-09-2025 | 95.96% | 95% | 98.83% | 0% | 87.07% | 0% | 89.05% | 100% | 99.95% | 100% | 100% | 100% | 0 |
| 16237 | RS Hermina Manado | 2 | 2025 | 04-09-2025 | 91.5% | 100% | 100% | 100% | 81.17% | 1.23% | 66.67% | 100% | 100% | 79.17% | 100% | 100% | 86.31 |
| 16238 | RS Umum Daerah Madani Palu | 2 | 2025 | 03-06-2025 | 85.38% | 99% | 100% | 100% | 85.75% | 0% | 99.58% | 100% | 94.72% | 100% | 100% | 0% | 80.21 |
| 16239 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 2 | 2025 | 03-10-2025 | 92.83% | 95% | 100% | 87.5% | 97.02% | 3.12% | 84.35% | 100% | 96.01% | 87.83% | 95.65% | 100% | 0 |
| 16240 | RS Umum Daerah dr.H. Jusuf SK | 2 | 2025 | 01-01-1970 | 87.33% | 92% | 93.78% | 12.5% | 16.97% | 10.5% | 58.65% | 100% | 100% | 0% | 88.01% | 100% | 0 |
| 16241 | RS Islam Sultan Agung Banjarbaru | 2 | 2025 | 03-07-2025 | 85.19% | 100% | 100% | 80% | 30.45% | 2.64% | 45.6% | 100% | 82.94% | 78.76% | 100% | 100% | 0 |
| 16242 | RS Kinapit | 2 | 2025 | 05-03-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 16243 | RS Siloam Paal Dua | 2 | 2025 | 03-10-2025 | 89.57% | 100% | 100% | 100% | 100% | 0% | 72.73% | 100% | 100% | 100% | 100% | 100% | 0 |
| 16244 | RS Dr. J. H. Awaloei | 2 | 2025 | 03-06-2025 | 95.12% | 95% | 100% | 100% | 22.17% | 3.07% | 90.58% | 100% | 95.58% | 100% | 100% | 100% | 0 |
| 16245 | RS Pertamina Balikpapan | 2 | 2025 | 03-10-2025 | 91.37% | 91% | 100% | 0% | 86.57% | 0% | 92.61% | 100% | 98.74% | 90.91% | 100% | 100% | 0 |
| 16246 | RS Umum Daerah Tanjung Selor | 2 | 2025 | 03-08-2025 | 86.39% | 98% | 100% | 100% | 87.5% | 0% | 99.65% | 100% | 100% | 0% | 100% | 0% | 0 |
| 16247 | RS Siloam GMIM Sonder | 2 | 2025 | 04-07-2025 | 87.13% | 89% | 92.45% | 0% | 90.95% | 4.23% | 91.75% | 100% | 95.46% | 80% | 97.78% | 100% | 99 |
| 16248 | RS Umum Daerah Anugerah | 2 | 2025 | 03-10-2025 | 85.01% | 86% | 100% | 0% | 91.8% | 0% | 96.06% | 100% | 100% | 84.92% | 100% | 100% | 98.3 |
| 16249 | RS Umum Permata Husada Banjarbaru | 2 | 2025 | 03-07-2025 | 97.51% | 89% | 100% | 0% | 84.65% | 100% | 79.71% | 100% | 92.27% | 100% | 100% | 0% | 0 |
| 16250 | RS Umum Daerah Talisayan | 2 | 2025 | 08-07-2025 | 88.01% | 100% | 100% | 0% | 95.96% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.