Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 16451 | RS Umum Balikpapan Baru | 10 | 2025 | 92.5% | 100% | 100% | 100% | 81.67% | 1.82% | 84% | 100% | 83.67% | 100% | 100% | 100% | 0 |
| 16452 | RS Hermina Manado | 10 | 2025 | 94% | 100% | 100% | 100% | 70.79% | 9.5% | 71.66% | 100% | 99.99% | 67.5% | 100% | 100% | 0 |
| 16453 | RS Siloam Hospitals Balikpapan | 10 | 2025 | 100% | 100% | 100% | 0% | 65.72% | 1.02% | 86.65% | 100% | 86.64% | 100% | 100% | 100% | 0 |
| 16454 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 10 | 2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 16455 | RS Jiwa Atma Husada Mahakam | 10 | 2025 | 89.5% | 100% | 100% | % | 100% | % | 89.48% | 100% | 100% | 94.92% | 100% | 100% | 0 |
| 16456 | RS Medika Utama Permata | 10 | 2025 | 90.89% | 97% | 100% | 100% | 100% | 0% | 89.66% | 100% | 98.98% | 96.43% | 100% | 0% | |
| 16457 | RS Budi Mulia Bitung | 10 | 2025 | 85.76% | 100% | 91.07% | 77.78% | 82.83% | 20.17% | 88.86% | 100% | 100% | 60% | 99.16% | 100% | |
| 16458 | RS Bhayangkara Balikpapan | 10 | 2025 | 98% | 100% | 100% | 100% | 98.5% | 0% | 98% | 100% | 95% | 91% | 100% | 100% | |
| 16459 | Rumkital dr. Wahyu Slamet Bitung | 10 | 2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 16460 | RS Ibu dan Anak Sayang Ibu | 10 | 2025 | 96.95% | 99% | 100% | 0% | 99.26% | 0% | 73.57% | 100% | 81.58% | 90% | 100% | 100% | 0 |
| 16461 | RS Bethesda GMIM Tomohon | 10 | 2025 | 97.24% | 99% | 97.83% | 0% | 40% | 0% | 97.51% | 100% | 83.95% | 100% | 97.97% | 100% | |
| 16462 | RS Restu Ibu | 10 | 2025 | 83.5% | 91% | 100% | 0% | 92.98% | 49.26% | 89.29% | 98.31% | 90.42% | 0% | 100% | 100% | |
| 16463 | RS Gunung Maria | 10 | 2025 | 88% | 93% | 100% | 0% | 0% | 0% | 84.33% | 91.29% | 99.55% | 0% | 100% | 100% | |
| 16464 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 10 | 2025 | 96.76% | 97% | 100% | 100% | 88.82% | 2.5% | 80.34% | 100% | 94.5% | 84.05% | 86.05% | 100% | |
| 16465 | RS Gigi dan Mulut Universitas Sam Ratulangi | 10 | 2025 | 96.12% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | |
| 16466 | RSU Ratatotok Buyat | 10 | 2025 | 95.32% | 100% | 100% | 100% | 86.48% | 0% | 89.78% | 100% | 87.54% | 100% | 100% | 100% | 0 |
| 16467 | RS Umum Daerah Bolaang Mongondow Selatan | 10 | 2025 | 78.13% | 100% | 93.24% | 0% | 76.19% | 0% | 93.42% | 100% | 100% | 85.45% | 100% | 100% | 0 |
| 16468 | RS Umum Tk. IV Samarinda | 10 | 2025 | 99.3% | 100% | 100% | 0% | 97.67% | 0% | 100% | 100% | 100% | 98.61% | 100% | 100% | |
| 16469 | RS Umum Daerah Bolaang Mongondow Timur | 10 | 2025 | 88.45% | 99% | 98.51% | 0% | 72.73% | 0% | 100% | 100% | 73.2% | 100% | 100% | 100% | |
| 16470 | RSUP Prof. Dr. R. D. Kandou | 10 | 2025 | 81.02% | 100% | 97.98% | 86.67% | 97.04% | 2.85% | 86.58% | 100% | 96.97% | 100% | 98.68% | 100% | |
| 16471 | RS Umum Dirgahayu | 10 | 2025 | 88.29% | 93% | 99.68% | 0% | 82.5% | 0.39% | 76.25% | 100% | 98.39% | 39.29% | 96.19% | 100% | |
| 16472 | RS TK. II R. W. Mongisidi | 10 | 2025 | 98.5% | 100% | 100% | 97.06% | 99.56% | 0% | 99.75% | 100% | 99.64% | 96% | 100% | 100% | |
| 16473 | RS Jiwa Prof. Dr. V. L. Ratumbuysang | 10 | 2025 | 84.56% | 89% | 70% | % | 70% | % | 80% | 65% | 72% | 60% | 70.83% | 70% | |
| 16474 | RS Umum Daerah Abdul Wahab Sjahranie | 10 | 2025 | 88.55% | 98% | 99.02% | 0% | 40.44% | 0% | 85.76% | 100% | 98.92% | 100% | 99.65% | 100% | 0 |
| 16475 | RS Umum Manado Medical Center | 10 | 2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 79.49% | 50% | 100% | 100% | |
| 16476 | RS Medika Utama Manggar | 10 | 2025 | 99.16% | 100% | 100% | 100% | 93.91% | 4.23% | 45.66% | 100% | 95.86% | 86.36% | 100% | 100% | |
| 16477 | RS Bhayangkara Manado | 10 | 2025 | 99.57% | 96% | 100% | 100% | 97.79% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 16478 | RS Permata Bunda | 10 | 2025 | 92.29% | 93% | 86.25% | 33.33% | 92.29% | 5.08% | 78.16% | 100% | 85.32% | 91.67% | 100% | 100% | |
| 16479 | RS Hermina Balikpapan | 10 | 2025 | 100% | 100% | 100% | 95% | 95% | 98.55% | 88.67% | 100% | 94.72% | 83.33% | 100% | 100% | |
| 16480 | RS Advent Manado | 10 | 2025 | 99.77% | 100% | 96.36% | 0% | 72.13% | 0% | 82.68% | 100% | 100% | 80% | 100% | 98% | |
| 16481 | RS Ibu dan Anak Kirana Manado | 10 | 2025 | 100% | 100% | 100% | 0% | 88% | 0% | 87% | 100% | 88% | 92.5% | 100% | 100% | |
| 16482 | RS Ibu Anak Asih Balikpapan | 10 | 2025 | 90.23% | 99% | 100% | 100% | 88.03% | 2.3% | 87.85% | 100% | 96.7% | 87.21% | 100% | 90.14% | 0 |
| 16483 | RS TNI AU Lanud Sam Ratulangi | 10 | 2025 | 95% | 100% | 100% | 0% | 90% | 20% | 100% | 95% | 100% | 75% | 95% | 100% | 0 |
| 16484 | RS Khusus Mata SMEC Balikpapan | 10 | 2025 | 98% | 100% | 100% | 0% | 96% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 0 |
| 16485 | RS Pupuk Kaltim Prima Sangata | 10 | 2025 | 94.09% | 100% | 100% | 100% | 93.82% | 0% | 80.68% | 100% | 87.57% | 100% | 100% | 100% | 0 |
| 16486 | RS Pancaran Kasih | 10 | 2025 | 79% | 77% | 71% | 0% | 39.45% | 13.73% | 68.25% | 100% | 95.42% | 98.25% | 17.06% | 100% | |
| 16487 | RS Umum Anutapura Palu | 10 | 2025 | 91.12% | 100% | 99.22% | 0% | 58.92% | 2% | 99.51% | 100% | 86.35% | 80% | 94.2% | 100% | |
| 16488 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 10 | 2025 | 85% | 81% | 100% | 100% | 54.67% | 0% | 88.36% | 100% | 98.91% | 100% | 79.56% | 100% | 0 |
| 16489 | RS Umum Daerah Dayaku Raja | 10 | 2025 | 89.69% | 98% | 100% | 0% | 78.39% | 21.54% | 97.78% | 100% | 93.04% | 98.81% | 100% | 0% | |
| 16490 | RS Woodward | 10 | 2025 | 88.21% | 100% | 100% | 0% | 80.44% | 1.82% | 98.07% | 100% | 84.38% | 83.33% | 100% | 94.12% | |
| 16491 | RS Umum Tadulako Palu | 10 | 2025 | 85% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 16492 | RS Umum Daerah Panglima Sebaya | 10 | 2025 | 87.64% | 100% | 100% | 62.5% | 61.19% | 8.12% | 89.26% | 100% | 82.71% | 100% | 100% | 100% | |
| 16493 | RS Umum Daerah Aji Muhammad Parikesit | 10 | 2025 | 79.25% | 100% | 100% | 0% | 71.93% | 2.74% | 81.43% | 94.24% | 99.97% | 100% | 100% | 100% | 0 |
| 16494 | RS Samaritan Palu | 10 | 2025 | 88.15% | 100% | 100% | 100% | 95.36% | 0% | 84.95% | 100% | 90.66% | 100% | 100% | 100% | |
| 16495 | RS Umum Daerah Buluye Napoae Moutong | 10 | 2025 | 100% | 99% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 16496 | RS Umum Daerah Madani Palu | 10 | 2025 | 80.19% | 95% | 100% | 100% | 91.48% | 3.23% | 99.14% | 100% | 89.2% | 100% | 100% | 0% | 0 |
| 16497 | RS Umum Daerah Kerang | 10 | 2025 | 97.21% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | |
| 16498 | RS Pratama Jampea | 10 | 2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 16499 | RS Ibu dan Anak Care She | 10 | 2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | |
| 16500 | RS Budi Agung Palu | 10 | 2025 | 97.5% | 92% | 98.65% | 81.08% | 98% | 0% | 78.12% | 80% | 68.67% | 0% | 70% | 60% | |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
