Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 18301 | RS Umum Muhammadiyah Bandung | 3 | 2025 | 04-07-2025 | 100% | 100% | 100% | 100% | 78.8% | 2.33% | 77.45% | 100% | 100% | 88.89% | 100% | 100% | 85 |
| 18302 | RS Kaliwates Jember | 3 | 2025 | 04-05-2025 | 99% | 100% | 100% | 100% | 100% | 0.58% | 100% | 100% | 100% | 94% | 97% | 100% | 89 |
| 18303 | RS Mawaddah Medika | 3 | 2025 | 04-10-2025 | 82% | 100% | 100% | 100% | 86.72% | 0% | 75.52% | 97.56% | 92.74% | 55.17% | 94.99% | 100% | 83.76 |
| 18304 | RS Umum Srikandi IBI Jember | 3 | 2025 | 04-09-2025 | 96.64% | 100% | 100% | 0% | 100% | 0% | 86.06% | 100% | 72.29% | 81.19% | 90% | 0% | 0 |
| 18305 | RS Putra Waspada Tulungagung | 3 | 2025 | 04-10-2025 | 86.4% | 73% | 99.95% | 100% | 99.63% | 2.1% | 62.43% | 100% | 99.11% | 0% | 100% | 100% | 87.4 |
| 18306 | RS Umum Era Medika | 3 | 2025 | 04-10-2025 | 94.36% | 97% | 100% | 100% | 61.05% | 0% | 70% | 100% | 97.9% | 76.82% | 100% | 100% | 72.48 |
| 18307 | RS Mutiara Hati Mojokerto | 3 | 2025 | 04-10-2025 | 82.3% | 90% | 100% | 100% | 84.84% | 4.02% | 81.04% | 100% | 99.78% | 82.35% | 94.74% | 83.33% | 0 |
| 18308 | RS Islam Lumajang | 3 | 2025 | 04-07-2025 | 88.3% | 94% | 100% | 100% | 2.83% | 0% | 82.09% | 100% | 96.4% | 84.38% | 100% | 100% | 83 |
| 18309 | RS Bala Keselamatan Bokor | 3 | 2025 | 04-08-2025 | 88.33% | 96% | 100% | 0% | 82.64% | 0% | 76.19% | 100% | 95.61% | 77.78% | 100% | 84.62% | 0 |
| 18310 | RS Jiwa Dr. Radjiman Wediodiningrat Lawang | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 0% | 97.99% | 0% | 98.28% | 100% | 99.75% | 99.2% | 100% | 100% | 0 |
| 18311 | RS Umum Daerah Kanjuruhan Kepanjen Kab. Malang | 3 | 2025 | 04-10-2025 | 78.53% | 83% | 94.03% | 100% | 77.44% | 0% | 99.65% | 100% | 89.09% | 84.85% | 100% | 100% | 0 |
| 18312 | RS Djatiroto | 3 | 2025 | 04-07-2025 | 98.97% | 100% | 100% | 100% | 87.55% | 0% | 76.64% | 98.36% | 83.79% | 100% | 97.78% | 100% | 81 |
| 18313 | RS Marsudi Waluyo | 3 | 2025 | 04-10-2025 | 92.09% | 100% | 100% | 0% | 89.6% | 0% | 100% | 100% | 100% | 94.59% | 100% | 100% | 0 |
| 18314 | RS Umum Daerah Lawang | 3 | 2025 | 04-10-2025 | 84.19% | 95% | 100% | 0% | 98.26% | 0% | 95.85% | 100% | 100% | 95.83% | 100% | 100% | 87.52 |
| 18315 | RS Bhayangkara Lumajang | 3 | 2025 | 04-09-2025 | 100% | 100% | 100% | 100% | 93.75% | 0% | 92.19% | 100% | 100% | 94.12% | 100% | 100% | 0 |
| 18316 | RS Umum Wava Husada | 3 | 2025 | 04-10-2025 | 99.05% | 100% | 99.95% | 92.92% | 90.28% | 5.81% | 60.12% | 96.3% | 81.21% | 90% | 99.9% | 100% | |
| 18317 | RS Dharma Husada | 3 | 2025 | 04-07-2025 | 96.03% | 100% | 100% | 100% | 93.75% | 0% | 93.41% | 100% | 91.21% | 93.41% | 100% | 100% | 0 |
| 18318 | RS Mitra Delima | 3 | 2025 | 03-11-2025 | 100% | 100% | 100% | 81.82% | 80% | 3.85% | 92.86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18319 | RS Umum Daerah Sumberglagah | 3 | 2025 | 04-08-2025 | 92.5% | 93% | 100% | 100% | 90.91% | 4.5% | 96.32% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18320 | RS Wijaya Kusuma | 3 | 2025 | 04-10-2025 | 96.04% | 100% | 100% | 100% | 92% | 0% | 76.32% | 100% | 92.67% | 93.42% | 100% | 100% | 98 |
| 18321 | RS Prasetya Husada | 3 | 2025 | 04-11-2025 | 98.72% | 100% | 100% | 0% | 94.61% | 0% | 97.99% | 100% | 100% | 100% | 100% | 100% | |
| 18322 | RS Toeloengredjo | 3 | 2025 | 04-07-2025 | 99.21% | 100% | 100% | 100% | 96.15% | 0% | 100% | 100% | 92.6% | 92.31% | 100% | 100% | 73.46 |
| 18323 | RS Siti Miriam | 3 | 2025 | 04-09-2025 | 94.19% | 99% | 100% | 0% | 90.65% | 0% | 72.37% | 100% | 75.76% | 59.09% | 100% | 100% | 0 |
| 18324 | RS Angkatan Udara dr. Mohammad Moenir | 3 | 2025 | 04-05-2025 | 84.73% | 90% | 99.62% | 0% | 97.42% | 0% | 99.11% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18325 | RS Enggal Dangan | 3 | 2025 | 04-07-2025 | 95% | 100% | 100% | 100% | 100% | 0% | 66.67% | 100% | 100% | 83.33% | 66.67% | 0% | 0 |
| 18326 | RS Prima Husada | 3 | 2025 | 04-10-2025 | 85.32% | 93% | 99.77% | 100% | 99.11% | 0% | 75.65% | 100% | 100% | 100% | 99.1% | 100% | 0 |
| 18327 | RS Lawang Medika | 3 | 2025 | 04-10-2025 | 86.89% | 100% | 100% | 0% | 87.29% | 0% | 69.55% | 100% | 100% | 100% | 100% | 100% | |
| 18328 | RS Bedah Hasta Husada | 3 | 2025 | 04-10-2025 | 89% | 100% | 99.32% | 100% | 86.72% | 0% | 41.02% | 100% | 83.33% | 100% | 98.64% | 100% | 100 |
| 18329 | RS Sido Waras | 3 | 2025 | 04-08-2025 | 96.94% | 95% | 100% | 100% | 84.23% | 2.99% | 42.28% | 100% | 99.26% | 66.67% | 100% | 100% | |
| 18330 | RS Ben Mari | 3 | 2025 | 01-01-1970 | 93% | 93% | 100% | 100% | 97% | 40% | 97% | 100% | 87% | 77% | 100% | 100% | 0 |
| 18331 | RS Umum Universitas Muhammadiyah Malang | 3 | 2025 | 04-08-2025 | 85.61% | 94% | 98.52% | 0% | 71.4% | 0.69% | 57.03% | 92.86% | 80.61% | 81.25% | 99.46% | 100% | 0 |
| 18332 | RS Umum Islam Madinah Kasembon | 3 | 2025 | 04-09-2025 | 76% | 85% | 100% | 0% | 62% | 0% | 90.18% | 100% | 85.43% | 90.91% | 100% | 100% | 0 |
| 18333 | RS Umum Pindad | 3 | 2025 | 04-08-2025 | 84.91% | 94% | 99.14% | 0% | 93.49% | 0% | 57.58% | 100% | 95.77% | 0% | 100% | 100% | 0 |
| 18334 | RS Umum Wajak Husada | 3 | 2025 | 04-07-2025 | 93% | 93% | 100% | 100% | 89% | 4% | 84% | 100% | 100% | 100% | 100% | 100% | |
| 18335 | RS Umum Islam Gondang Legi | 3 | 2025 | 01-01-1970 | 99.45% | 99% | 100% | 0% | 80.28% | 0% | 82.29% | 100% | 92.27% | 100% | 100% | 0% | 87.6 |
| 18336 | RS Sumber Sentosa | 3 | 2025 | 04-08-2025 | 93% | 94% | 100% | 100% | 85% | 0% | 67.12% | 100% | 95.49% | 100% | 100% | 100% | 0 |
| 18337 | RS Umum Daerah Prof. Dr. Soekandar | 3 | 2025 | 04-10-2025 | 90% | 99% | 100% | 100% | 82.43% | 2.49% | 97.3% | 97.35% | 98.44% | 81.18% | 100% | 100% | 0 |
| 18338 | RS Daerah Dr. Haryoto Kabupaten Lumajang | 3 | 2025 | 04-10-2025 | 86.19% | 100% | 87.85% | 25% | 63.1% | 1.3% | 92.01% | 92.22% | 82.13% | 85.5% | 97.51% | 100% | 0 |
| 18339 | RS Umum Daerah Ngudi Waluyo Wlingi | 3 | 2025 | 04-09-2025 | 95.03% | 100% | 99.48% | 100% | 96.06% | 0% | 93.84% | 100% | 92.51% | 100% | 100% | 100% | 0 |
| 18340 | RS Daerah Balung Jember | 3 | 2025 | 04-09-2025 | 93.08% | 95% | 99% | 100% | 48.43% | 1.53% | 91.49% | 100% | 98.03% | 100% | 92.31% | 100% | 0 |
| 18341 | RS Umum Aulia Blitar | 3 | 2025 | 04-10-2025 | 89% | 100% | 100% | 100% | 78.31% | 2.94% | 22.9% | 100% | 85.75% | 94.29% | 100% | 97.33% | 0 |
| 18342 | RS Umum Ananda | 3 | 2025 | 04-10-2025 | 73.5% | 75% | 76% | 83.33% | 87.6% | 16.67% | 77.92% | 100% | 98.6% | 66.67% | 78% | 100% | 0 |
| 18343 | RS Umum Al-Ittihad | 3 | 2025 | 04-08-2025 | 75.5% | 60% | 99.5% | 100% | 83.33% | 5.88% | 62.9% | 100% | 97.5% | 71.43% | 86.67% | 100% | 81 |
| 18344 | RS Islam Sakinah | 3 | 2025 | 04-09-2025 | 89.5% | 100% | 100% | 91.43% | 85.08% | 1.85% | 97.66% | 100% | 93.5% | 95.12% | 100% | 100% | 0 |
| 18345 | RS Daerah Kalisat Jember | 3 | 2025 | 04-08-2025 | 98.53% | 99% | 100% | 100% | 91.69% | 0% | 94.01% | 100% | 83.62% | 96.77% | 100% | 100% | 0 |
| 18346 | RS Umum Medika Utama | 3 | 2025 | 04-04-2025 | 93.33% | 100% | 100% | 100% | 95% | 0% | 100% | 100% | 99.63% | 100% | 100% | 100% | 0 |
| 18347 | RS Pusura Candi | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 100% | 92.76% | 100% | 88.24% | 100% | 98.07% | 98.36% | 100% | 100% | 100 |
| 18348 | RS Gigi dan Mulut Universitas Jember | 3 | 2025 | 04-09-2025 | 96.53% | 93% | 94.96% | 0% | 100% | 0% | 100% | 0% | 70.36% | 96.36% | 100% | 0% | 0 |
| 18349 | RS Umum Wava Husada Kesamben | 3 | 2025 | 04-10-2025 | 97% | 98% | 100% | 100% | 99.87% | 0% | 96.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 18350 | RS Umum Daerah Srengat Kab. Blitar | 3 | 2025 | 04-10-2025 | 64.33% | 83% | 100% | 42.86% | 70.16% | 0% | 73.33% | 100% | 92.64% | 80.33% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.