Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 21201 | RS Ibu dan Anak Puri Bunda Singaraja | 4 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 8358% | 0% | 9898% | 100% | 9987% | 100% | 100% | 0% | 0 |
| 21202 | RS Ibu dan Anak Bunda Denpasar | 4 | 2025 | 05-06-2025 | 90.62% | 100% | 100% | 0% | 95.04% | 0% | 76.21% | 100% | 30.95% | 100% | 100% | 100% | 0 |
| 21203 | RS Ibu dan Anak Bali Royal (Bros Ina) | 4 | 2025 | 05-08-2025 | 97.2% | 100% | 100% | 0% | 94.98% | 0% | 82.99% | 100% | 0% | 0% | 100% | 100% | 0 |
| 21204 | RS Bali International Hospital | 4 | 2025 | 08-06-2025 | 92.08% | 90% | 100% | 100% | 93.02% | 0% | 82.35% | 100% | 99.37% | 100% | 100% | 100% | 0 |
| 21205 | RS Umum Adikarsa | 4 | 2025 | 05-09-2025 | 95.5% | 100% | 100% | 100% | 96% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21206 | RS Umum Daerah Selaparang | 4 | 2025 | 05-09-2025 | 72.13% | 73% | 100% | % | 100% | % | 100% | 100% | 99.25% | 100% | 20% | 100% | 0 |
| 21207 | RS Ibu dan Anak Permata Hati Lombok Timur | 4 | 2025 | 05-06-2025 | 92.5% | 95% | 100% | 100% | 93% | 0% | 87.5% | 100% | 92% | 80% | 100% | 100% | 0 |
| 21208 | RS Umum Pusat Surabaya | 4 | 2025 | 05-08-2025 | 95.08% | 100% | 99.76% | 0% | 98.72% | 0% | 100% | 100% | 0% | 100% | 100% | 100% | 0 |
| 21209 | RS Umum Leona Noelbaki | 4 | 2025 | 05-10-2025 | 81% | 90% | 100% | 100% | 100% | 0% | 75% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21210 | RS Pratama Kualin | 4 | 2025 | 05-05-2025 | 100% | 100% | 100% | 0% | 65.24% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0 |
| 21211 | Rumah Sakit Kelas D Pratama Wailawar | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 0% | 78.33% | 0% | 100% | 100% | 86.18% | 100% | 100% | 100% | 0 |
| 21212 | RS Pratama Adonara | 4 | 2025 | 05-07-2025 | 97.56% | 95% | 100% | 0% | 90.64% | 0% | 100% | 100% | 96.77% | 0% | 100% | 0% | 0 |
| 21213 | RS Pratama Reo | 4 | 2025 | 05-05-2025 | 90% | 90% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 21214 | RSUD Pratama Raja | 4 | 2025 | 05-06-2025 | 95.57% | 89% | 100% | 0% | 100% | 0% | 0% | 0% | 88.24% | 0% | 0% | 0% | 0 |
| 21215 | RS Pratama Watunggong | 4 | 2025 | 05-10-2025 | 89.14% | 100% | 100% | 0% | 85.71% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 21216 | RS Jiwa Sudiyanto | 4 | 2025 | 05-10-2025 | 99.5% | 98% | 100% | 0% | 100% | 0% | 100% | 0% | 52.22% | 100% | 100% | 100% | 0 |
| 21217 | RS Ibu dan Anak Mitra Ananda | 4 | 2025 | 06-03-2025 | 95% | 92% | 96.23% | 100% | 95.23% | 0% | 100% | 100% | 90.65% | 70.45% | 100% | 100% | 0 |
| 21218 | RS Ibu dan Anak Adi Guna | 4 | 2025 | 05-07-2025 | 57.5% | 58% | 100% | 100% | 88.46% | 0% | 83.33% | 100% | 0% | 66.67% | 100% | 100% | 0 |
| 21219 | Ciputra Hospital Surabaya | 4 | 2025 | 05-09-2025 | 85.64% | 95% | 94.05% | 0% | 89.24% | 0% | 69.35% | 100% | 96.27% | 83.33% | 92.28% | 90.48% | 0 |
| 21220 | RS Umum Daerah Eka Candrarini | 4 | 2025 | 05-06-2025 | 96.3% | 98% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 75% | 100% | 100% | 0 |
| 21221 | RS Ibu dan Anak Idaf Husada | 4 | 2025 | 05-05-2025 | 85% | 93% | 100% | 100% | 100% | 0% | 100% | 100% | 83.33% | 100% | 0% | 100% | 0 |
| 21222 | RS Umum Daerah Labuan | 4 | 2025 | - | 85.67% | 100% | 100% | 100% | 85% | 100% | 100% | 100% | 89% | 100% | 100% | 100% | 0 |
| 21223 | RS Umum Daerah Cilograng | 4 | 2025 | 05-03-2025 | 98.12% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 21224 | RS Umum Daerah Tigaraksa | 4 | 2025 | 05-06-2025 | 80% | 100% | 100% | % | 96.14% | 0% | 100% | 100% | 98.63% | 85.63% | 100% | 0% | 0 |
| 21225 | RS Hermina PIK Dua | 4 | 2025 | 05-09-2025 | 88.19% | 100% | 100% | 100% | 100% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21226 | bukan RS | 4 | 2025 | - | 875% | 93% | 100% | 0% | 0% | 100% | 90% | 100% | 9449% | 84% | 9412% | 100% | 0 |
| 21227 | RS Bethsaida Hospital Serang | 4 | 2025 | 05-09-2025 | 87.56% | 100% | 100% | 0% | 94.87% | 0% | 80.91% | 100% | 99.98% | 90.91% | 100% | 100% | 0 |
| 21228 | RS Ar Rahmah Medika | 4 | 2025 | 05-04-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 80.47% | 100% | 100% | 90.18% | 100% | 100% | 0 |
| 21229 | RS Umum Daerah Benda | 4 | 2025 | 05-08-2025 | 0% | 0% | 0% | 0% | 90.38% | 0% | 42.86% | 100% | 90.62% | 0% | 100% | 0% | 0 |
| 21230 | RS Andalucia | 4 | 2025 | 05-03-2025 | 90% | 100% | 100% | % | 51.08% | 0% | 30.77% | 0% | 100% | 100% | 63.64% | 100% | 0 |
| 21231 | RS Citra Arafiq Serang | 4 | 2025 | 05-08-2025 | 96.67% | 99% | 99.25% | 100% | 86.6% | 0% | 65.63% | 100% | 82.09% | 0% | 100% | 91.67% | 0 |
| 21232 | RS Jannah | 4 | 2025 | 05-10-2025 | 94.37% | 100% | 100% | 100% | 82.33% | 93.75% | 80.78% | 100% | 100% | 99.67% | 100% | 92.31% | 0 |
| 21233 | RS. Mitra Keluarga Pamulang | 4 | 2025 | 05-09-2025 | 97.63% | 100% | 100% | % | 100% | 0% | 99.82% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21234 | RS Khusus Bedah Via Medika | 4 | 2025 | 05-02-2025 | 87.5% | 80% | 100% | % | 80% | % | 100% | 75% | 90.74% | 0% | 100% | 100% | 0 |
| 21235 | RS Umum Adhyaksa Banten | 4 | 2025 | 05-07-2025 | 89.55% | 93% | 95.83% | 0% | 86.62% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 21236 | RSUD H. Andi Makkarodda | 4 | 2025 | 05-06-2025 | 99.9% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 21237 | RS Umum Daerah Galesong Kabupaten Takalar | 4 | 2025 | 05-10-2025 | 98.89% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 57.14% | 100% | 0% | 0 |
| 21238 | RS PKU Muhammadiyah Unismuh Makassar | 4 | 2025 | 05-09-2025 | 100% | 95% | 100% | 0% | 60.06% | 2.04% | 65.51% | 100% | 80.91% | 70.83% | 100% | 100% | 79 |
| 21239 | Rumah Sakit Umum D Pratama Kabupaten Gowa | 4 | 2025 | 05-08-2025 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 21240 | RS Umum Daerah Kelas D Pratama Bulu Paccing Bikeru | 4 | 2025 | 05-10-2025 | 88.55% | 88% | 99.93% | 0% | 91.37% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 21241 | RS Umum Daerah La Mappapenning | 4 | 2025 | 05-07-2025 | 95% | 92% | 100% | 100% | 68.72% | 0% | 91.84% | 100% | 98.43% | 85.71% | 100% | 100% | 0 |
| 21242 | RS Kelas D Pratama Sailus | 4 | 2025 | 05-05-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 21243 | RS Adinda Medical Centre | 4 | 2025 | 05-08-2025 | 98.27% | 100% | 100% | 100% | 80.49% | 0% | 93.75% | 100% | 89.39% | 89.47% | 100% | 0% | 0 |
| 21244 | RS Pratama Tamongokng Naga Lantai | 4 | 2025 | 05-07-2025 | 3% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 21245 | RS Umum Primaya Hertasning | 4 | 2025 | 05-10-2025 | 99.95% | 99% | 99.72% | 0% | 95.87% | 7.14% | 83.82% | 96% | 0% | 100% | 100% | 100% | 0 |
| 21246 | RS Kemenkes Makassar | 4 | 2025 | 05-06-2025 | 87.5% | 100% | 100% | 0% | 77.78% | 0% | 91.67% | 0% | 100% | 0% | 100% | 0% | 0 |
| 21247 | RS Ibu dan Anak Harapan Kita | 4 | 2025 | 05-10-2025 | 98.5% | 100% | 100% | 100% | 92.59% | 0% | 90.91% | 100% | 100% | 0% | 100% | 0% | 0 |
| 21248 | RS Umum Harifa | 4 | 2025 | 05-10-2025 | 93.6% | 100% | 100% | 100% | 100% | 0% | 96.97% | 100% | 93.66% | 0% | 100% | 100% | 0 |
| 21249 | RS Umum Daerah Antero Hamra | 4 | 2025 | 05-09-2025 | 86% | 90% | 95.08% | 0% | 100% | 0% | 91.8% | 100% | 99.21% | 98.36% | 95.24% | 90% | 0 |
| 21250 | RUMAH SAKIT MULTAZAM MEDICAL CENTER | 4 | 2025 | 05-07-2025 | 99.53% | 100% | 100% | 0% | 94.74% | 0% | 100% | 100% | 78.46% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.