Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 24051 | RS Umum Port Medical Center | 5 | 2025 | 01-01-1970 | 92.56% | 98% | 100% | 0% | 100% | 0% | 45.71% | 100% | 99.87% | 92.86% | 100% | 100% | |
| 24052 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 5 | 2025 | 01-01-1970 | 98.32% | 100% | 100% | 0% | 67.12% | 0% | 82.75% | 100% | 91.71% | 91.67% | 100% | 100% | 93.89 |
| 24053 | RS Umum Hermina Podomoro | 5 | 2025 | 01-01-1970 | 90.56% | 98% | 100% | 0% | 98.18% | 0% | 74.19% | 100% | 100% | 67.74% | 100% | 0% | |
| 24054 | RS Umum Daerah Pademangan | 5 | 2025 | 06-05-2025 | 88.75% | 91% | 100% | 0% | 89.84% | 9.62% | 65.61% | 100% | 88.24% | 0% | 94.29% | 100% | 0 |
| 24055 | RS Umum Daerah Arifin Achmad | 5 | 2025 | 01-01-1970 | 94.58% | 97% | 99.97% | 50% | 51.38% | 30.14% | 88.96% | 100% | 97.05% | 91.67% | 100% | 100% | |
| 24056 | RS Umum Murni Teguh Memorial Hospital | 5 | 2025 | 01-01-1970 | 90.01% | 100% | 99.73% | 100% | 93.88% | 3.19% | 60.91% | 100% | 99.96% | 93.6% | 99.45% | 0% | 0 |
| 24057 | RS Umum Martha Friska Multatuli | 5 | 2025 | 01-01-1970 | 88.99% | 99% | 100% | 96.61% | 82.51% | 4.59% | 47.99% | 100% | 89.19% | 100% | 100% | 100% | 0 |
| 24058 | RS Umum Bidadari | 5 | 2025 | 06-04-2025 | 100% | 100% | 100% | 95.89% | 96.53% | 1.73% | 97.5% | 100% | 97.58% | 100% | 93.15% | 100% | 0 |
| 24059 | RS Umum Mitra Medika Amplas | 5 | 2025 | 01-01-1970 | 94.97% | 100% | 100% | 100% | 74.33% | 0% | 82.67% | 100% | 100% | 90% | 100% | 100% | 0 |
| 24060 | RS Jiwa Bina Karsa Medan | 5 | 2025 | 08-09-2025 | 99% | 100% | 100% | 0% | 96.69% | 0% | 100% | 100% | 97.61% | 100% | 0% | 90% | |
| 24061 | RS Columbia Asia Medan | 5 | 2025 | 08-07-2025 | 98.68% | 100% | 100% | 0% | 72.83% | 0% | 60.37% | 100% | 0% | 100% | 99.3% | 0% | |
| 24062 | RS Umum Daerah Prof. Dr. M.A. Hanafiah | 5 | 2025 | - | 89.17% | 85% | 97.96% | 100% | 49.44% | 12.1% | 100% | 88.24% | 96.67% | 100% | 100% | 100% | 0 |
| 24063 | RS Khusus Paru Sumatera Utara | 5 | 2025 | 01-01-1970 | 85.58% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 99.87% | 100% | 100% | 100% | |
| 24064 | OG Hospital | 5 | 2025 | 01-01-1970 | 97.91% | 99% | 100% | 85.35% | 100% | 0% | 78.76% | 100% | 98.1% | 0% | 100% | 100% | 0 |
| 24065 | RS Umum Tere Margareth | 5 | 2025 | 01-01-1970 | 95.54% | 95% | 100% | 100% | 97.33% | 0% | 94.03% | 100% | 94.81% | 100% | 100% | 100% | |
| 24066 | RS Jiwa Tampan | 5 | 2025 | 08-01-2025 | 88.4% | 98% | 100% | 0% | 59.06% | 0% | 71.29% | 100% | 98.78% | 0% | 95.17% | 100% | |
| 24067 | RS SUFINA AZIZ | 5 | 2025 | 06-05-2025 | 99.03% | 99% | 100% | 80% | 90.05% | 3.03% | 78.9% | 100% | 96.84% | 85.71% | 100% | 80% | 0 |
| 24068 | RS Umum Daerah Kep. Mentawai | 5 | 2025 | 08-04-2025 | 85% | 100% | 100% | 100% | 81.71% | 0% | 100% | 100% | 98.58% | 100% | 100% | 100% | |
| 24069 | RS Umum Eka Hospital Pekanbaru | 5 | 2025 | 01-01-1970 | 88.67% | 100% | 100% | % | 76.93% | 2.66% | 97.49% | 100% | 96.94% | 97.79% | 100% | 100% | |
| 24070 | RS Umum Artha Medica | 5 | 2025 | - | 83.2% | 83% | 100% | 82.02% | 86.73% | 31.28% | 81.09% | 100% | 100% | 97.33% | 100% | 100% | |
| 24071 | RS Umum Sylvani | 5 | 2025 | 09-10-2025 | 95% | 96% | 93.02% | 91.25% | 84% | 0% | 83.33% | 100% | 94.57% | 86.4% | 0% | 100% | |
| 24072 | RS Ibu dan Anak Athaya Medika | 5 | 2025 | 01-01-1970 | 87.5% | 100% | 100% | 81.08% | 89.24% | 4.76% | 81.7% | 100% | 91.09% | 83.33% | 100% | 87.5% | 0 |
| 24073 | RS Umum Efarina | 5 | 2025 | 01-01-1970 | 86.5% | 84% | 84.29% | 100% | 87.5% | 0% | 85.71% | 100% | 0% | 100% | 100% | 100% | 0 |
| 24074 | RS Umum Daerah Kabupaten Kepulauan Meranti | 5 | 2025 | 01-01-1970 | 88% | 100% | 100% | 0% | 67.67% | 0% | 100% | 100% | 97.22% | 100% | 100% | 100% | |
| 24075 | RS Metta Medika | 5 | 2025 | 08-08-2025 | 100% | 100% | 100% | 87.5% | 94.64% | 4% | 90% | 100% | 100% | 95.45% | 100% | 85.71% | |
| 24076 | RS Umum Medicare Sorek | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 90.32% | 0% | 83.25% | 100% | 100% | 100% | 100% | 100% | |
| 24077 | RS 3M Plus | 5 | 2025 | 01-01-1970 | 90% | 100% | 92.59% | 0% | 77.42% | 100% | 79.69% | 100% | 100% | 0% | 100% | 100% | 0 |
| 24078 | RS Umum AL Fuadi | 5 | 2025 | 09-06-2025 | 94.82% | 96% | 95.45% | 100% | 93.56% | 0% | 91.83% | 100% | 94.51% | 94.44% | 92.17% | 100% | |
| 24079 | RS Umum Daerah Padang Pariaman | 5 | 2025 | 01-01-1970 | 85.5% | 82% | 97.5% | 100% | 87.2% | 0% | 100% | 100% | 16.2% | 100% | 100% | 100% | 0 |
| 24080 | RS Bhayangkara Tk. III Kota Pekanbaru | 5 | 2025 | 01-01-1970 | 100% | 90% | 100% | 85.71% | 94.12% | 4.76% | 76.67% | 100% | 100% | 80% | 100% | 80% | 0 |
| 24081 | RS Umum Latersia | 5 | 2025 | 01-01-1970 | 97.5% | 92% | 85% | 82% | 86.25% | 4% | 96.5% | 98.5% | 88% | 88.5% | 92% | 91% | 0 |
| 24082 | RS Ibu dan Anak Stella Maris | 5 | 2025 | 01-01-1970 | 94.11% | 87% | 100% | 100% | 100% | 4.52% | 98.55% | 100% | 99.95% | 90.55% | 100% | 100% | 0 |
| 24083 | RS Khusus Ibu dan Anak Permata Hati | 5 | 2025 | 06-05-2025 | 99.5% | 100% | 100% | 100% | 98.92% | 98.31% | 100% | 100% | 99.68% | 100% | 100% | 100% | 99 |
| 24084 | RS Umum Eshmun | 5 | 2025 | 01-01-1970 | 91.3% | 92% | 100% | 100% | 69.76% | 5.19% | 54.94% | 100% | 93.23% | 91.94% | 100% | 100% | 0 |
| 24085 | RS Santa Maria Pekanbaru | 5 | 2025 | 01-01-1970 | 98.87% | 100% | 100% | 100% | 92.32% | 0% | 87.2% | 100% | 100% | 100% | 100% | 100% | 100 |
| 24086 | RS Umum Daerah Dr. Muhammad Zein Painan | 5 | 2025 | 01-01-1970 | 79.91% | 87% | 100% | 100% | 35.35% | 0% | 72.82% | 100% | 95.16% | 98.26% | 100% | 0% | |
| 24087 | RS TNI Tk. IV 01.07.03 | 5 | 2025 | - | 97.5% | 98% | 100% | 100% | 100% | 0% | 96.73% | 100% | 65.19% | 88.89% | 100% | 100% | 0 |
| 24088 | RS Umum Muhammadiyah Sumatera Utara | 5 | 2025 | 09-09-2025 | 88.01% | 94% | 100% | 96.88% | 88.83% | 3.39% | 95.16% | 96.3% | 99.98% | 75% | 100% | 100% | 0 |
| 24089 | RS Tk. IV Pekanbaru | 5 | 2025 | 06-02-2025 | 92.5% | 100% | 100% | % | 88.39% | 0% | 100% | 100% | 99.32% | 100% | 100% | 100% | 0 |
| 24090 | RS Umum Daerah Kabupaten Sijunjung | 5 | 2025 | 08-06-2025 | 91.43% | 97% | 98.13% | 37.5% | 42.14% | 6.67% | 96.62% | 100% | 90.68% | 40% | 94.25% | 93.02% | |
| 24091 | RS Prof. Dr. Tabrani | 5 | 2025 | 08-01-2025 | 85.4% | 92% | 100% | 0% | 77.88% | 4.71% | 73.51% | 100% | 91.34% | 46.55% | 100% | 100% | 0 |
| 24092 | RS Khusus Mata SMEC | 5 | 2025 | 01-01-1970 | 96.5% | 100% | 100% | % | 97.95% | 0% | 100% | 100% | 97.03% | 100% | 100% | 100% | |
| 24093 | RS Umum Bethesda Gunungsitoli | 5 | 2025 | - | 100% | 100% | 100% | 100% | 91.63% | 2.31% | 72.31% | 100% | 100% | 83.15% | 100% | 100% | 0 |
| 24094 | RS Umum Syafira | 5 | 2025 | - | 77% | 82% | 100% | 37.5% | 96.05% | 4.74% | 73.12% | 100% | 99.63% | 100% | 100% | 100% | 95.6 |
| 24095 | RS Umum Daerah Arosuka Solok | 5 | 2025 | 08-09-2025 | 86.15% | 92% | 100% | 0% | 56.79% | 1.3% | 88.18% | 100% | 90.91% | 0% | 100% | 0% | 0 |
| 24096 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 5 | 2025 | 01-01-1970 | 83.39% | 93% | 99.09% | 100% | 63.12% | 0.54% | 82.1% | 100% | 100% | 87.5% | 97% | 100% | 0 |
| 24097 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 5 | 2025 | - | 83.43% | 93% | 100% | 50% | 55% | 0% | 87.69% | 100% | 100% | 89.76% | 100% | 50% | 0 |
| 24098 | RS Umum Madani | 5 | 2025 | 08-07-2025 | 85% | 100% | 100% | 83.33% | 80.01% | 4.81% | 80.37% | 100% | 81.58% | 81.95% | 100% | 100% | 0 |
| 24099 | RS Umum Daerah Selasih Riau | 5 | 2025 | 01-01-1970 | 43.41% | 77% | 91.88% | 100% | 89.71% | 0% | 94.66% | 100% | 91.81% | 92.54% | 91.38% | 100% | |
| 24100 | RS Umum Inanta | 5 | 2025 | 08-10-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.