Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 27501 | RS Umum Daerah Kaur | 6 | 2025 | 01-01-1970 | 88.16% | 87% | 88.68% | 100% | 87.85% | 0% | 89.77% | 92.31% | 89.47% | 87.61% | 90.91% | 100% | 85.3 |
| 27502 | RS Umum Daerah Harapan dan Doa | 6 | 2025 | 01-01-1970 | 85% | 93% | 94.73% | 100% | 71.55% | 0% | 96.07% | 100% | 88.64% | 90.34% | 87.5% | 100% | 83.71 |
| 27503 | RS Umum Daerah Raden Mattaher Jambi | 6 | 2025 | 08-06-2025 | 91.87% | 99% | 93.44% | 100% | 80.83% | 2.68% | 84.88% | 68.48% | 97.65% | 79.66% | 98.47% | 100% | 0 |
| 27504 | RS Umum Daerah Kepahiang | 6 | 2025 | 01-01-1970 | 80.31% | 81% | 100% | 88.89% | 81.07% | 0% | 100% | 100% | 99.46% | 89.19% | 100% | 100% | 88.28 |
| 27505 | RS Umum Daerah Sukajadi | 6 | 2025 | 08-06-2025 | 92.7% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 88.74% | 81.82% | 100% | 0% | 0 |
| 27506 | RS Ibu dan Anak Trinanda Palembang | 6 | 2025 | 09-10-2025 | 94.91% | 100% | 93.77% | 100% | 100% | 0% | 91.98% | 0% | 100% | 100% | 100% | 0% | 96 |
| 27507 | RS Bhayangkara M. Hasan Palembang | 6 | 2025 | 01-01-1970 | 92.67% | 92% | 98.02% | 100% | 99.75% | 1% | 95.13% | 100% | 99.87% | 100% | 99.21% | 100% | 96.62 |
| 27508 | RS Ibu dan Anak Dwi Sari | 6 | 2025 | 01-01-1970 | 93.89% | 100% | 100% | 80.56% | 99.52% | 0% | 99.55% | 100% | 100% | 99.76% | 100% | 100% | 98 |
| 27509 | RS Ibu dan Anak Zainab | 6 | 2025 | 01-01-1970 | 84.87% | 94% | 100% | 100% | 88.24% | 0% | 82.92% | 100% | 99.36% | 85.71% | 100% | 100% | 97 |
| 27510 | RS Ibu dan Anak Marissa Palembang | 6 | 2025 | 09-10-2025 | 86% | 100% | 100% | 100% | 70.59% | 0% | 85.56% | 100% | 64% | 62.5% | 100% | 100% | 88.6 |
| 27511 | RS Umum Bukit Asam Medika | 6 | 2025 | 01-01-1970 | 98.91% | 99% | 98.67% | 20% | 90.91% | 0% | 93.94% | 98.82% | 98.03% | 100% | 100% | 100% | 88.3 |
| 27512 | RS Umum dr. AK. Gani Kota Palembang | 6 | 2025 | 01-01-1970 | 94.66% | 100% | 100% | 100% | 60.5% | 1.21% | 74.42% | 100% | 100% | 100% | 100% | 100% | 84.85 |
| 27513 | RS Umum Daerah Haji Abdoel Madjid Batoe | 6 | 2025 | 09-08-2025 | 90% | 99% | 97.5% | 100% | 96.5% | 0% | 96% | 100% | 99.5% | 85% | 100% | 100% | 88.9 |
| 27514 | RS Umum Daerah Nurdin Hamzah | 6 | 2025 | 09-10-2025 | 82.29% | 92% | 100% | 100% | 80.28% | 0% | 83.01% | 100% | 98.23% | 77.69% | 100% | 50% | 88.42 |
| 27515 | RS Bhayangkara Jambi | 6 | 2025 | 01-01-1970 | 96.77% | 100% | 100% | 100% | 59.85% | 0.36% | 59.66% | 100% | 100% | 100% | 100% | 100% | 100 |
| 27516 | RS Hermina Pekanbaru | 6 | 2025 | 08-04-2025 | 90.59% | 92% | 100% | 94.59% | 91.43% | 1.52% | 84.73% | 100% | 100% | 14.81% | 100% | 100% | 93 |
| 27517 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 6 | 2025 | 01-01-1970 | 80.8% | 68% | 100% | 82.14% | 83.95% | 2.99% | 91.48% | 100% | 96.86% | 92.65% | 82.33% | 100% | 84.74 |
| 27518 | RS Umum Daerah Lubai Ulu | 6 | 2025 | 01-01-1970 | 95.69% | 86% | 63.21% | 0% | 89.55% | 0% | 90.16% | 100% | 87.52% | 87.93% | 72.41% | 100% | 80.76 |
| 27519 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 6 | 2025 | 01-01-1970 | 86.5% | 100% | 100% | 0% | 88.89% | 0% | 95.65% | 0% | 100% | 94.71% | 100% | 100% | 83.37 |
| 27520 | RS Ibu dan Anak Bunda Noni | 6 | 2025 | 01-01-1970 | 98.5% | 100% | 100% | 0% | 90.24% | 0% | 91.07% | 0% | 92.68% | 100% | 100% | 0% | 88 |
| 27521 | RS Hermina OPI Jakabaring | 6 | 2025 | 01-01-1970 | 96.04% | 96% | 100% | 100% | 72.07% | 0.83% | 82.08% | 100% | 81.28% | 80% | 100% | 100% | 91.25 |
| 27522 | RS Umum Daerah Banyuasin | 6 | 2025 | 01-01-1970 | 84.51% | 82% | 100% | 100% | 89.61% | 0% | 100% | 100% | 96.14% | 0% | 100% | 0% | 0 |
| 27523 | RS Umum Daerah Petanang | 6 | 2025 | 01-01-1970 | 87.96% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 83.72% | 0% | 0% | 100% | 70.76 |
| 27524 | Charitas Hospital Arga Makmur | 6 | 2025 | 01-01-1970 | 81.08% | 88% | 100% | 0% | 90.08% | 0% | 98.94% | 100% | 84.77% | 100% | 100% | 100% | 1305 |
| 27525 | RS Umum Daerah Mukomuko | 6 | 2025 | 01-01-1970 | 86.5% | 92% | 100% | 100% | 78.57% | 10.99% | 84.35% | 86.96% | 74.61% | 88.46% | 75% | 0% | 80.43 |
| 27526 | RS Umum Daerah Kabupaten Empat Lawang | 6 | 2025 | 01-01-1970 | 86.75% | 92% | 100% | 100% | 100% | 2.82% | 99.8% | 100% | 100% | 81.82% | 100% | 84.62% | 94.29 |
| 27527 | RS Umum Daerah KH. Daud Arif | 6 | 2025 | 08-08-2025 | 85.9% | 92% | 95.83% | 100% | 25.24% | 0.36% | 100% | 100% | 59.8% | 100% | 100% | 0% | |
| 27528 | RS Tk. III 02.06.01 dr. Bratanata | 6 | 2025 | 01-01-1970 | 98.97% | 98% | 98.42% | 100% | 99.97% | 0% | 84.69% | 100% | 100% | 100% | 97.34% | 100% | 95.6 |
| 27529 | Aulia Hospital | 6 | 2025 | 01-01-1970 | 93.18% | 92% | 99.23% | 26.32% | 81.2% | 22.93% | 90.15% | 100% | 100% | 73.39% | 99.89% | 100% | 88.14 |
| 27530 | RS Umum Awal Bros Pekanbaru | 6 | 2025 | 08-04-2025 | 87.05% | 100% | 99.99% | 0% | 37.44% | 22.97% | 76.94% | 100% | 94.96% | 89.78% | 100% | 100% | 97 |
| 27531 | RS Ibu dan Anak Graha Kurnia | 6 | 2025 | 01-01-1970 | 48% | 97% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 90% | 100% | 100% | 97 |
| 27532 | RS Umum Daerah Sungai Gelam | 6 | 2025 | 01-01-1970 | 96.54% | 97% | 99.35% | 0% | 86.93% | 0% | 100% | 100% | 96.22% | 100% | 100% | 0% | 82.03 |
| 27533 | RS Umum Daerah Sekayu | 6 | 2025 | 01-01-1970 | 85.09% | 95% | 100% | 100% | 100% | 0.66% | 93.54% | 98.08% | 100% | 92.96% | 100% | 100% | 81.26 |
| 27534 | RS Umum Permata Hati | 6 | 2025 | 01-01-1970 | 99.12% | 100% | 94.93% | 100% | 84.94% | 0% | 53.53% | 100% | 100% | 100% | 98.05% | 100% | |
| 27535 | RS Khusus Mata SMEC Pekanbaru | 6 | 2025 | 01-01-1970 | 98.5% | 100% | 100% | % | 99.02% | 0.81% | 100% | 100% | 99.66% | 100% | 100% | 100% | 90 |
| 27536 | RS Umum Ummi Bengkulu | 6 | 2025 | 01-01-1970 | 92% | 100% | 100% | 76.19% | 62.86% | 0% | 98.49% | 100% | 99.65% | 82.24% | 100% | 100% | 90.4 |
| 27537 | RS Pelabuhan Palembang | 6 | 2025 | 08-04-2025 | 90% | 100% | 100% | 100% | 83.43% | 0% | 70.59% | 100% | 98.37% | 89.26% | 100% | 100% | 86.12 |
| 27538 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 6 | 2025 | 01-01-1970 | 97.5% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 100 |
| 27539 | RS AR Bunda Kota Prabumulih | 6 | 2025 | 01-01-1970 | 74.64% | 95% | 97.27% | 87.5% | 95.66% | 0.77% | 91.84% | 100% | 81.58% | 83.98% | 95.83% | 100% | 94 |
| 27540 | RS Umum Daerah Bayung Lincir | 6 | 2025 | 01-01-1970 | 62.5% | 84% | 100% | 100% | 45.79% | 0% | 90.31% | 100% | 100% | 87.18% | 84.75% | 100% | 0 |
| 27541 | RS Ibu dan Anak Ananda Lubuk Linggau | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 95.33% | 2.82% | 92.29% | 100% | 93.97% | 100% | 100% | 100% | 95 |
| 27542 | RS Ibu dan Anak Az-Zahra Palembang | 6 | 2025 | 01-01-1970 | 97.92% | 100% | 100% | 100% | 87.05% | 0% | 77.7% | 100% | 89.11% | 100% | 100% | 100% | 94.03 |
| 27543 | RS Bhayangkara Dumai | 6 | 2025 | 02-06-2026 | 100% | 75% | 100% | % | 100% | % | 100% | 0% | 0% | 0% | 0% | 0% | |
| 27544 | RS Umum Daerah Sungai Bahar | 6 | 2025 | 08-10-2025 | 97.5% | 92% | 88.18% | 60% | 88.71% | 0% | 100% | 100% | 99.44% | 92.86% | 96.36% | 100% | 75 |
| 27545 | RS Umum Daerah H. Hanafie | 6 | 2025 | 01-01-1970 | 91.33% | 97% | 100% | 100% | 100% | 4.68% | 100% | 100% | 89.87% | 100% | 100% | 100% | 90 |
| 27546 | RS Pertamina Dumai | 6 | 2025 | 01-01-1970 | 98% | 98% | 100% | 0% | 85.92% | 0% | 72.16% | 100% | 90.49% | 100% | 100% | 100% | 82.07 |
| 27547 | RS Ibu Anak Budhi Mulia | 6 | 2025 | 01-01-1970 | 96.36% | 100% | 100% | 100% | 93.46% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 80 |
| 27548 | RS Umum Daerah Tais Kabupaten Seluma | 6 | 2025 | 01-01-1970 | 86.36% | 100% | 98.68% | 0% | 97.14% | 20% | 89.47% | 64.29% | 89.62% | 80% | 100% | 81.25% | 80 |
| 27549 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 6 | 2025 | 08-10-2025 | 87.48% | 98% | 100% | 50% | 94.16% | 1.28% | 91.74% | 100% | 97.74% | 98.48% | 99.39% | 100% | 88.91 |
| 27550 | RS Umum Fadhilah Kota Prabumulih | 6 | 2025 | 01-01-1970 | 99.5% | 100% | 100% | 100% | 100% | 2.44% | 100% | 100% | 100% | 87.13% | 100% | 100% | 97.37 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.