Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 29051 | RS Ibu dan Anak Sentosa | 6 | 2025 | 08-07-2025 | 93.19% | 87% | 99.59% | 100% | 91.76% | 2.08% | 98.99% | 85.71% | 99.56% | 100% | 100% | 100% | 99 |
| 29052 | RS Umum Daerah Boliyohuto | 6 | 2025 | 01-01-1970 | 100% | 99% | 100% | 0% | 90.18% | 0% | 90.36% | 100% | 88.39% | 0% | 100% | 100% | 92 |
| 29053 | RS Khusus Daerah Ibu dan Anak Pertiwi | 6 | 2025 | 01-01-1970 | 88.89% | 93% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 66.67% | 0 |
| 29054 | RS Tk. IV 07.07.03 Dr. Sumantri | 6 | 2025 | 01-01-1970 | 99% | 98% | 94.35% | 0% | 100% | 19.35% | 74.47% | 100% | 99.97% | 80.56% | 98.78% | 100% | 92.3 |
| 29055 | RS Bhayangkara Gorontalo | 6 | 2025 | 01-01-1970 | 97.5% | 100% | 100% | 100% | 100% | 1.34% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 29056 | RS Ibu dan Anak Masyita | 6 | 2025 | 08-01-2025 | 96.01% | 98% | 100% | 0% | 86.92% | 0% | 99.36% | 100% | 99.72% | 99.12% | 100% | 100% | 100 |
| 29057 | RS Umum Daerah Otanaha | 6 | 2025 | 01-01-1970 | 87.5% | 100% | 100% | 100% | 94.52% | 3.23% | 97.99% | 100% | 96.67% | 0% | 100% | 0% | 97 |
| 29058 | RS Umum Daerah Andi Makkasau Parepare | 6 | 2025 | 01-01-1970 | 99.85% | 100% | 100% | 100% | 86.8% | 2.74% | 82.11% | 100% | 100% | 100% | 100% | 100% | 88.856 |
| 29059 | RSU Cahaya Medika Makassar | 6 | 2025 | 09-10-2025 | 98.5% | 100% | 100% | 90.24% | 93.73% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98.8 |
| 29060 | RS Hermina Makassar | 6 | 2025 | 01-01-1970 | 99.52% | 100% | 99.86% | 100% | 75.82% | 1.81% | 81.97% | 100% | 100% | 100% | 100% | 100% | 95.39 |
| 29061 | RS Umum Daerah Bolaang Mongondow Timur | 6 | 2025 | 08-07-2025 | 88.82% | 99% | 99.17% | 0% | 80% | 0% | 100% | 100% | 92.43% | 100% | 100% | 100% | 0 |
| 29062 | RS TK. II R. W. Mongisidi | 6 | 2025 | 08-07-2025 | 99% | 100% | 100% | 97.73% | 99.49% | 98.81% | 99.65% | 100% | 99.98% | 98.04% | 100% | 0% | 99 |
| 29063 | RS Umum Daerah Anugerah | 6 | 2025 | 01-01-1970 | 89.59% | 100% | 100% | 0% | 60.82% | 14.29% | 93.55% | 100% | 100% | 89.8% | 100% | 100% | 96.75 |
| 29064 | RS Budi Mulia Bitung | 6 | 2025 | 01-01-1970 | 95.14% | 100% | 90.62% | 71.43% | 73.52% | 23.36% | 87.99% | 100% | 100% | 60% | 98.31% | 100% | 81.54 |
| 29065 | RS Tk. II Dr. R. Hardjanto | 6 | 2025 | 01-01-1970 | 89.08% | 99% | 100% | 100% | 96.21% | 0% | 95.88% | 100% | 86.3% | 94% | 100% | 100% | 94.41 |
| 29066 | RS Restu Ibu | 6 | 2025 | 08-01-2025 | 84% | 87% | 100% | 42.86% | 30.39% | 6.42% | 97.83% | 100% | 96.27% | 0% | 100% | 100% | 89.5 |
| 29067 | RS Umum Dirgahayu | 6 | 2025 | 01-01-1970 | 82.68% | 96% | 99.78% | 75% | 82% | 0.51% | 75.07% | 100% | 98.39% | 63.16% | 99.39% | 100% | 91.1 |
| 29068 | Rumkital dr. Wahyu Slamet Bitung | 6 | 2025 | 08-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 29069 | RS Bethesda GMIM Tomohon | 6 | 2025 | 01-01-1970 | 95.38% | 99% | 97.17% | 0% | 70.78% | 0% | 94.79% | 100% | 85.83% | 100% | 99.39% | 100% | |
| 29070 | RSUP Prof. Dr. R. D. Kandou | 6 | 2025 | 01-01-1970 | 77.5% | 100% | 100% | 100% | 100% | 2.58% | 99.64% | 100% | 96.68% | 100% | 100% | 100% | 88 |
| 29071 | RS Umum Daerah Abdul Wahab Sjahranie | 6 | 2025 | 08-04-2025 | 87.02% | 98% | 98.17% | 0% | 51.28% | 1.18% | 84.29% | 100% | 99.54% | 100% | 98.99% | 66.67% | 79.36 |
| 29072 | RS TNI AU Lanud Sam Ratulangi | 6 | 2025 | 08-07-2025 | 90% | 80% | 100% | 0% | 95% | 0% | 100% | 95% | 100% | 100% | 95% | 100% | 90 |
| 29073 | RS Ibu dan Anak Kirana Manado | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 88% | 0% | 91% | 100% | 81.5% | 84% | 100% | 0% | 86 |
| 29074 | RS Umum Daerah Beriman | 6 | 2025 | 01-01-1970 | 89.42% | 97% | 99.67% | 0% | 76.19% | 1.51% | 88.49% | 95.29% | 99.24% | 100% | 100% | 100% | 81.41 |
| 29075 | RS Khusus Mata SMEC Balikpapan | 6 | 2025 | 08-09-2025 | 99% | 100% | 100% | 0% | 97% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 96 |
| 29076 | RS Umum Siloam Hospital Manado | 6 | 2025 | 01-01-1970 | 93.42% | 100% | 100% | 50% | 47.5% | 0% | 73.04% | 100% | 100% | 100% | 100% | 100% | 97 |
| 29077 | RS Advent Manado | 6 | 2025 | 01-01-1970 | 99.62% | 100% | 100% | 0% | 73.19% | 3.57% | 81.85% | 94.44% | 100% | 80% | 100% | 100% | 81.4 |
| 29078 | RS Umum Tingkat IV Lanud Balikpapan | 6 | 2025 | 01-01-1970 | 98.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 97.38% | 100% | 0% | 0% | 100 |
| 29079 | RS Umum Manado Medical Center | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 75% | 0% | 83.67% | 75% | 100% | 100% | 92 |
| 29080 | RS Ibu Anak Asih Balikpapan | 6 | 2025 | 01-01-1970 | 91.78% | 94% | 100% | 100% | 83.82% | 0% | 87.3% | 100% | 92.28% | 87.1% | 100% | 89.33% | 135 |
| 29081 | RS Umum Daerah ODSK | 6 | 2025 | 01-01-1970 | 95.1% | 93% | 99.99% | 0% | 95.93% | 2.44% | 77.58% | 100% | 98.19% | 90% | 100% | 100% | 85.833 |
| 29082 | RS Permata Bunda | 6 | 2025 | 01-01-1970 | 97.36% | 98% | 86.78% | 0% | 92.06% | 8.62% | 80.42% | 100% | 92.42% | 80% | 100% | 83.33% | 87 |
| 29083 | RS Umum Balikpapan Baru | 6 | 2025 | 08-10-2025 | 85% | 100% | 100% | 100% | 97.92% | 4.55% | 85.71% | 100% | 96.67% | 100% | 100% | 80% | 100 |
| 29084 | RS Gunung Maria | 6 | 2025 | 08-10-2025 | 83.5% | 89% | 100% | 0% | 0% | 0% | 80.52% | 99.37% | 95.31% | 0% | 100% | 100% | 86 |
| 29085 | RS Mata Provinsi Sulawesi Utara | 6 | 2025 | 01-01-1970 | 83.96% | 93% | 100% | 0% | 30.73% | 0.44% | 100% | 100% | 100% | 88.89% | 100% | 100% | 95 |
| 29086 | RS Hermina Balikpapan | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 92.73% | 90% | 92.86% | 81.82% | 100% | 100% | 100% | 100% | 100% | 91.25 |
| 29087 | RS Siloam Paal Dua | 6 | 2025 | 01-01-1970 | 90.43% | 100% | 100% | 0% | 100% | 2.06% | 70.2% | 100% | 100% | 100% | 100% | 100% | 95 |
| 29088 | RS Pancaran Kasih | 6 | 2025 | 01-01-1970 | 80% | 79% | 77.9% | 0% | 31.22% | 14.01% | 70.16% | 100% | 97.07% | 100% | 12.07% | 100% | 100 |
| 29089 | RS Siloam Hospitals Balikpapan | 6 | 2025 | 01-01-1970 | 100% | 100% | 99.77% | 100% | 62.86% | 2.68% | 82.47% | 100% | 88.52% | 100% | 100% | 100% | 0 |
| 29090 | RS Hermina Manado | 6 | 2025 | 01-01-1970 | 91.5% | 100% | 100% | 0% | 81.61% | 23.08% | 64.87% | 100% | 99.98% | 50% | 100% | 100% | 86.68 |
| 29091 | RS Medika Utama Permata | 6 | 2025 | 01-01-1970 | 99.43% | 92% | 100% | 100% | 100% | 0% | 89.66% | 100% | 95.7% | 98.46% | 0% | 0% | 92 |
| 29092 | RS Medika Utama Manggar | 6 | 2025 | 01-01-1970 | 96.36% | 96% | 100% | 100% | 81.35% | 4.62% | 40% | 100% | 97.6% | 92.16% | 100% | 100% | |
| 29093 | RS Jiwa Prof. Dr. V. L. Ratumbuysang | 6 | 2025 | 08-08-2025 | 73% | 72% | 73.33% | % | 0% | % | 74% | 40% | 72% | 62% | 73% | 68.33% | 65 |
| 29094 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 98.02 |
| 29095 | RS Gigi dan Mulut Universitas Sam Ratulangi | 6 | 2025 | 01-01-1970 | 95.96% | 100% | 99.15% | 0% | 99.79% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | |
| 29096 | RS Bhayangkara Balikpapan | 6 | 2025 | 01-01-1970 | 97% | 100% | 100% | 100% | 97% | 0% | 94% | 100% | 97.5% | 97% | 100% | 100% | |
| 29097 | RS Bhayangkara Manado | 6 | 2025 | 01-01-1970 | 99.47% | 99% | 100% | 100% | 97.27% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 89.02 |
| 29098 | RS Umum Daerah Pratama Sendawar | 6 | 2025 | 08-01-2025 | 71.78% | 68% | 94.29% | % | 100% | % | 100% | 0% | 96.93% | 100% | 100% | 0% | 73.3 |
| 29099 | RS Woodward | 6 | 2025 | 01-01-1970 | 91.38% | 100% | 100% | 100% | 80.44% | 2.82% | 98.94% | 100% | 100% | 80% | 100% | 94.12% | 94 |
| 29100 | RS Umum Anutapura Palu | 6 | 2025 | 08-06-2025 | 89.93% | 100% | 99.38% | 0% | 58.77% | 6.86% | 98.96% | 100% | 85.08% | 0% | 100% | 100% | 84.78 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.