Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 33701 | RS Mitra Keluarga Grand Wisata | 8 | 2025 | 09-09-2025 | 99.86% | 100% | 100% | % | 100% | 0% | 88.99% | 100% | 100% | 100% | 100% | 100% | |
| 33702 | RSU. Universitas Manado | 8 | 2025 | 09-03-2025 | 100% | 95% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | |
| 33703 | RS Umum Pusat Jayapura | 8 | 2025 | 09-08-2025 | 80% | 100% | 100% | 0% | 98.68% | 0% | 0% | 0% | 86.5% | 0% | 0% | 0% | |
| 33704 | RS Umum Daerah Kelas D Pratama Bulu Paccing Bikeru | 8 | 2025 | 09-04-2025 | 88.51% | 92% | 100% | 0% | 71.59% | 0% | 91.49% | 100% | 100% | 100% | 100% | 100% | |
| 33705 | RSUD H. Andi Makkarodda | 8 | 2025 | 09-09-2025 | 97.46% | 97% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 81.05% | 98.76% | 0% | |
| 33706 | RS Bhayangkara Dhira Brata Cartenz | 8 | 2025 | 09-08-2025 | 91.3% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | |
| 33707 | RS Qona'ah | 8 | 2025 | 09-05-2025 | 91% | 100% | 100% | 100% | 90.91% | 0% | 88.64% | 100% | 89.84% | 87.5% | 100% | 100% | |
| 33708 | RS Kemenkes Makassar | 8 | 2025 | 09-09-2025 | 91% | 100% | 99.93% | 0% | 92.19% | 0% | 83.1% | 100% | 100% | 11.25% | 93.49% | 100% | |
| 33709 | RS Murni Teguh Naripan Bandung | 8 | 2025 | 09-04-2025 | 95.01% | 98% | 100% | 100% | 89.2% | 0% | 84.78% | 100% | 65.15% | 100% | 100% | 100% | |
| 33710 | RS Pasundan | 8 | 2025 | 09-02-2025 | 87.66% | 88% | 100% | 0% | 100% | 0% | 100% | 0% | 88.08% | 0% | 100% | 0% | |
| 33711 | RS UIN ALAUDDIN MAKASSAR | 8 | 2025 | 09-09-2025 | 8545% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | |
| 33712 | Altius Hospitals | 8 | 2025 | 09-10-2025 | 96.4% | 99% | 100% | 0% | 97.4% | 0% | 56.52% | 100% | 100% | 81.85% | 100% | 100% | |
| 33713 | RSIA MPH PURBALINGGA | 8 | 2025 | 09-08-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 33714 | RS Umum Daerah Talaga | 8 | 2025 | 09-09-2025 | 95% | 100% | 80% | % | 84.7% | % | 100% | 100% | 86.62% | 100% | 0% | 100% | |
| 33715 | RS Umum Daerah Antero Hamra | 8 | 2025 | 09-10-2025 | 85.23% | 92% | 100% | 0% | 100% | 0% | 95.79% | 100% | 74.41% | 100% | 100% | 100% | |
| 33716 | RS Sukma Wijaya | 8 | 2025 | 09-08-2025 | 87% | 100% | 100% | 100% | 81% | 1.89% | 80.46% | 100% | 85.06% | 80% | 100% | 100% | |
| 33717 | RS Ibu dan Anak Buah Hati | 8 | 2025 | 09-09-2025 | 99% | 94% | 98.4% | 66.67% | 98% | 0% | 94% | 0% | 98.67% | 90% | 96% | 92% | |
| 33718 | RS Pratama Mayapuria | 8 | 2025 | 09-08-2025 | 93.18% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | |
| 33719 | RS Hastien | 8 | 2025 | 09-10-2025 | 98.05% | 99% | 100% | 100% | 96.09% | 0% | 72.97% | 100% | 100% | 76.69% | 100% | 100% | |
| 33720 | RS Mata JEC ORBITA @Makassar | 8 | 2025 | 09-08-2025 | 85.44% | 100% | 100% | % | 82.91% | 6.15% | 100% | 0% | 0% | 100% | 100% | 100% | |
| 33721 | RS Umum Daerah Galesong Kabupaten Takalar | 8 | 2025 | 09-10-2025 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 33722 | RS CItra Arafiq Bekasi | 8 | 2025 | 09-08-2025 | 87.39% | 88% | 84.12% | 100% | 24.04% | 3.17% | 59.26% | 100% | 98.39% | 67.66% | 86.09% | 85.19% | |
| 33723 | RS PMI Prov. Sultra | 8 | 2025 | 09-03-2025 | 87.04% | 100% | 100% | 100% | 97.3% | 76.92% | 100% | 100% | 100% | 100% | 90.91% | 0% | |
| 33724 | RS Jantung dan Pembuluh Darah Tasikmalaya | 8 | 2025 | 09-06-2025 | 97.92% | 98% | 92.12% | 100% | 54.62% | 4% | 64.29% | 100% | 95.3% | 97.89% | 98.99% | 100% | |
| 33725 | RS Umum Daerah Pratama Kota Bitung | 8 | 2025 | 09-05-2025 | 95% | 96% | 100% | 0% | 94.83% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | |
| 33726 | RS Ibu dan Anak Anugrah ALZ | 8 | 2025 | 09-09-2025 | 85.14% | 100% | 100% | 0% | 80.17% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 33727 | RS Umum Primaya Hertasning | 8 | 2025 | 09-11-2025 | 100% | 99% | 100% | 0% | 93.25% | 4.35% | 76.74% | 100% | 0% | 100% | 100% | 100% | |
| 33728 | Rumkit Tk.IV dr. Eddy Kounang Gorontalo | 8 | 2025 | 09-09-2025 | 100% | 100% | 100% | 0% | 91.33% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 33729 | RS Ibu dan Anak Harapan Kita | 8 | 2025 | 09-09-2025 | 98.5% | 100% | 100% | 100% | 90.91% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 33730 | RS Adinda Medical Centre | 8 | 2025 | 09-08-2025 | 98.67% | 100% | 100% | 100% | 71.59% | 1.19% | 70.73% | 100% | 89.61% | 89.66% | 100% | 100% | |
| 33731 | RS Eka Hospital Depok | 8 | 2025 | 09-09-2025 | 90.93% | 99% | 100% | 0% | 90.96% | 9.8% | 83.48% | 100% | 100% | 100% | 100% | 100% | |
| 33732 | RS Ibu dan Anak Puri Bunda Madura | 8 | 2025 | 09-09-2025 | 92% | 100% | 100% | 100% | 93.75% | 0% | 91.67% | 0% | 100% | 92.31% | 100% | 100% | |
| 33733 | RS EFARINA ETAHAM KARAWANG | 8 | 2025 | 09-08-2025 | 100% | 100% | 100% | 0% | 89.93% | 0% | 89.29% | 100% | 89.29% | 0% | 100% | 0% | |
| 33734 | RS Umum Harifa | 8 | 2025 | 09-10-2025 | 92.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 88.72% | 0% | 100% | 0% | |
| 33735 | RUMAH SAKIT MULTAZAM MEDICAL CENTER | 8 | 2025 | 09-10-2025 | 89.52% | 100% | 100% | 0% | 93.41% | 11.11% | 100% | 100% | 76.71% | 100% | 100% | 0% | |
| 33736 | RS Mitra Plumbon Patrol | 8 | 2025 | 09-10-2025 | 99.38% | 100% | 100% | 100% | 80.18% | 80% | 76.62% | 99.85% | 84.67% | 80.6% | 100% | 100% | |
| 33737 | RS Umum Daerah Manembo-Nembo Bitung | 8 | 2025 | 09-02-2025 | 97.5% | 100% | 100% | 100% | 100% | 2.7% | 100% | 100% | 92.5% | 100% | 100% | 100% | |
| 33738 | RS Ibu dan Anak Parahyangan | 8 | 2025 | 09-10-2025 | 85.09% | 81% | 100% | 100% | 95.3% | 0% | 81.82% | 100% | 100% | 100% | 100% | 100% | |
| 33739 | RS Umum Mayapada Hospital Bandung | 8 | 2025 | 09-10-2025 | 83.52% | 99% | 99.91% | 0% | 83.22% | 0.69% | 71.23% | 100% | 99.94% | 100% | 100% | 100% | |
| 33740 | RS Kelas D Pratama Sailus | 8 | 2025 | 09-04-2025 | 100% | 94% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | |
| 33741 | RS PKU Muhammadiyah Unismuh Makassar | 8 | 2025 | 09-10-2025 | 100% | 94% | 100% | 0% | 81.1% | 0% | 63.6% | 100% | 70.72% | 68.75% | 100% | 100% | |
| 33742 | RS Umum Daerah Tolinggula Melayani | 8 | 2025 | 09-10-2025 | 97.54% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | |
| 33743 | RS Umum Daerah Sultan H. Mudaffar Sjah | 8 | 2025 | 01-08-2026 | 8042% | 86% | 8125% | % | 9737% | % | 100% | 100% | 9105% | 875% | 100% | 100% | |
| 33744 | RS Hamori | 8 | 2025 | 09-08-2025 | 100% | 100% | 99.99% | 0% | 59.63% | 2.84% | 52.64% | 100% | 83.13% | 72.73% | 91.67% | 85.71% | |
| 33745 | RS Prima Sehat Pekalongan | 8 | 2025 | 09-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 78.52% | 0% | 0% | 0% | |
| 33746 | RS Umum Universitas Muhammadiyah Jember | 8 | 2025 | 09-09-2025 | 92% | 97% | 100% | 100% | 87.51% | 4.55% | 92.53% | 100% | 83.19% | 100% | 100% | 100% | 0 |
| 33747 | RS Ibu dan Anak Mitra Ananda | 8 | 2025 | - | 94% | 94% | 100% | 100% | 87.67% | 0% | 100% | 100% | 84.22% | 73.08% | 100% | 100% | |
| 33748 | RS Pratama Tamongokng Naga Lantai | 8 | 2025 | 09-10-2025 | 12% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 0% | 100% | 0% | |
| 33749 | RS Tk. IV Sultan Abdul Kahir II Bima | 8 | 2025 | 09-10-2025 | 94.5% | 91% | 94.57% | % | 98.98% | 90.59% | 83.51% | 92.5% | 92.31% | 97.62% | 93.75% | 90.43% | |
| 33750 | RS Keluarga Sehat III Semarang | 8 | 2025 | 09-10-2025 | 99.8% | 100% | 100% | 100% | 85.93% | 0% | 93.02% | 100% | 86.59% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.