Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 45401 | RS Umum Karya Husada | 11 | 2024 | 12-06-2024 | 99.1% | 97% | 96.23% | 14.29% | 82.56% | 1.65% | 50.08% | 100% | 100% | 63.83% | 98.13% | 100% | 0 |
| 45402 | RS Umum Sekar Kamulyan | 11 | 2024 | 12-11-2024 | 96.05% | 100% | 93.9% | 0% | 22.49% | 0% | 74.69% | 100% | 100% | 75.65% | 100% | 100% | 0 |
| 45403 | RS Ibu dan Anak Tumbuh Kembang | 11 | 2024 | 12-10-2024 | 96.88% | 97% | 100% | 100% | 87.17% | 0% | 73.35% | 100% | 81.39% | 44.74% | 100% | 100% | 0 |
| 45404 | RS Umum Juanda | 11 | 2024 | 12-05-2024 | 98% | 99% | 100% | 100% | 83.59% | 0% | 81.25% | 100% | 83.59% | 88.46% | 96.09% | 93.75% | 0 |
| 45405 | RS Ibu dan Anak Citra Insani | 11 | 2024 | 12-06-2024 | 86% | 97% | 95.83% | 100% | 52.34% | 0% | 98.44% | 100% | 98.54% | 80% | 100% | 100% | 0 |
| 45406 | RS Ibu dan Anak Livasya | 11 | 2024 | 01-01-1970 | 98.71% | 100% | 100% | 100% | 56% | 1.52% | 77.85% | 0% | 0% | 0% | 100% | 100% | 0 |
| 45407 | RS Umum El-Syifa | 11 | 2024 | 12-09-2024 | 90% | 100% | 100% | 100% | 95.74% | 0% | 92.61% | 100% | 87.08% | 100% | 100% | 0% | 0 |
| 45408 | RS Umum Hermina Depok | 11 | 2024 | 12-07-2024 | 99.5% | 99% | 99.95% | 95.24% | 96.07% | 1.43% | 93.9% | 100% | 100% | 93.28% | 99.94% | 100% | 0 |
| 45409 | RS Umum Proklamasi | 11 | 2024 | 12-09-2024 | 84.81% | 100% | 96.88% | 0% | 0% | 0% | 0% | 100% | 95.77% | 56.67% | 100% | 100% | 0 |
| 45410 | RS Umum Kuningan Medical Center | 11 | 2024 | 12-04-2024 | 81% | 95% | 100% | 100% | 100% | 4.17% | 83.61% | 100% | 87.04% | 76.92% | 90.91% | 100% | 0 |
| 45411 | RS Umum Bina Husada | 11 | 2024 | 12-09-2024 | 98.54% | 100% | 100% | % | 80.26% | 0.68% | 97.11% | 100% | 98.94% | 100% | 100% | 100% | 0 |
| 45412 | RS Mitra Plumbon Majalengka | 11 | 2024 | 12-07-2024 | 91.81% | 97% | 99.99% | 33.33% | 95% | 0% | 61.77% | 100% | 85.83% | 93.6% | 100% | 100% | 0 |
| 45413 | RS Umum Daerah Linggajati Kuningan | 11 | 2024 | 12-07-2024 | 81.22% | 83% | 88.78% | 100% | 79.41% | 0% | 81.31% | 100% | 82.72% | 80.19% | 80.67% | 100% | 0 |
| 45414 | RS Umum Annisa | 11 | 2024 | 12-07-2024 | 80.69% | 90% | 100% | 75% | 97.56% | 4.67% | 100% | 100% | 70.3% | 50% | 100% | 100% | 0 |
| 45415 | RS Umum Daerah Sumedang | 11 | 2024 | 12-09-2024 | 89.31% | 91% | 100% | 100% | 93.17% | 0% | 100% | 100% | 93.88% | 100% | 100% | 100% | 0 |
| 45416 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 11 | 2024 | 12-06-2024 | 98.5% | 97% | 99.94% | 0% | 93.11% | 4.76% | 58.82% | 100% | 70% | 60% | 100% | 100% | 0 |
| 45417 | RS Umum Daerah Welas Asih | 11 | 2024 | 12-09-2024 | 99.89% | 100% | 100% | 84.21% | 71.01% | 2.5% | 91.57% | 100% | 96.74% | 99.58% | 100% | 100% | 0 |
| 45418 | RS Umum Amira | 11 | 2024 | 12-10-2024 | 87.36% | 100% | 98.81% | 0% | 88.8% | 0% | 91.78% | 100% | 83.18% | 0% | 99.96% | 100% | 0 |
| 45419 | RS Umum Asri Purwakarta | 11 | 2024 | 12-09-2024 | 83.33% | 97% | 85.08% | 100% | 83.89% | 0.29% | 93.54% | 100% | 60.67% | 66.05% | 97.31% | 100% | 0 |
| 45420 | RS Ibu dan Anak Bunda Suryatni | 11 | 2024 | 12-09-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 65.4% | 100% | 99.8% | 100% | 100% | 100% | 0 |
| 45421 | RS Umum Daerah Sagaranten | 11 | 2024 | 01-01-1970 | 95.5% | 84% | 100% | 0% | 100% | 0% | 100% | 100% | 74.7% | 0% | 100% | 0% | 0 |
| 45422 | RS Mata Bandung Eye Center | 11 | 2024 | 12-10-2024 | 96.5% | 100% | 100% | % | 94.7% | 1.96% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 45423 | RS Pena 98 | 11 | 2024 | 12-08-2024 | 97% | 98% | 98% | % | 96.32% | % | 96% | 100% | 78.43% | 85.71% | 98% | 100% | 0 |
| 45424 | RS Ibu dan Anak Dian | 11 | 2024 | 12-10-2024 | 77% | 93% | 99.46% | 100% | 96.04% | 0% | 96.41% | 100% | 99.46% | 60% | 100% | 100% | 0 |
| 45425 | RS Umum Karya Bhakti Pratiwi | 11 | 2024 | 12-10-2024 | 79% | 92% | 98.06% | 100% | 40.87% | 22.34% | 58.87% | 100% | 99.69% | 87.14% | 94.17% | 100% | 0 |
| 45426 | RS Unggul Karsa Medika | 11 | 2024 | 12-10-2024 | 86.27% | 94% | 99.22% | 80% | 81.89% | 4.76% | 80.15% | 100% | 80.41% | 83.67% | 99.05% | 100% | 0 |
| 45427 | RSAU dr. Hoediyono Lanud Suryadarma | 11 | 2024 | 01-01-1970 | 91.11% | 98% | 97.78% | 87.5% | 99.65% | 66.67% | 96.88% | 93.53% | 0% | 96.15% | 96% | 95% | 0 |
| 45428 | RS Umum Kartika Cibadak | 11 | 2024 | 12-10-2024 | 99% | 95% | 100% | 17.39% | 58.52% | 46.8% | 78.84% | 97.14% | 100% | 93.12% | 100% | 100% | 0 |
| 45429 | RS Umum Permata Jonggol | 11 | 2024 | 12-10-2024 | 66.76% | 54% | 100% | 100% | 88.38% | 5.46% | 81.37% | 100% | 90% | 74.16% | 100% | 100% | 0 |
| 45430 | RS Sentra Medika Langut | 11 | 2024 | 12-05-2024 | 100% | 99% | 82.9% | 0% | 88.19% | 2.88% | 66.51% | 96.97% | 99.83% | 79.34% | 100% | 100% | 0 |
| 45431 | RS Umum Mitra Kasih | 11 | 2024 | 12-10-2024 | 57.1% | 57% | 65.01% | 33.33% | 69.25% | 13.33% | 73.56% | 43.28% | 91.21% | 68% | 100% | 82.61% | 0 |
| 45432 | RS Umum Daerah Oto Iskandar Di Nata | 11 | 2024 | 12-06-2024 | 92% | 92% | 100% | 75% | 60.75% | 4% | 100% | 100% | 99.99% | 80% | 100% | 88.89% | 0 |
| 45433 | RS Umum Daerah Pagelaran | 11 | 2024 | 12-10-2024 | 90% | 95% | 100% | 52.38% | 98.67% | 0.7% | 74.87% | 100% | 95.72% | 100% | 90% | 100% | 0 |
| 45434 | RS Umum dr. Abdul Radjak Purwakarta | 11 | 2024 | 12-09-2024 | 98% | 100% | 99.23% | 100% | 82.01% | 5.9% | 73.07% | 100% | 94.02% | 82% | 97.3% | 100% | 0 |
| 45435 | RS Umum Daerah Cimacan | 11 | 2024 | 12-02-2024 | 100% | 100% | 100% | 100% | 94.44% | 0% | 88.95% | 100% | 93.98% | 83.33% | 100% | 100% | 0 |
| 45436 | RS Helsa Citeureup | 11 | 2024 | 12-06-2024 | 94.5% | 100% | 100% | 0% | 91.25% | 2.22% | 90% | 100% | 93.33% | 93.33% | 100% | 100% | 0 |
| 45437 | RS Ibu dan Anak Nuraida | 11 | 2024 | 12-10-2024 | 89.19% | 100% | 100% | 100% | 86.16% | 0% | 89.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 45438 | RS Umum Daerah Cicalengka | 11 | 2024 | 12-08-2024 | 88.74% | 100% | 100% | 100% | 74.86% | 1.64% | 73.29% | 99.63% | 99.78% | 73.33% | 100% | 100% | 0 |
| 45439 | RS Umum PTPN VIII | 11 | 2024 | 01-01-1970 | 91% | 93% | 100% | 0% | 89.4% | 2.21% | 88% | 100% | 87.23% | 88.57% | 100% | 100% | 0 |
| 45440 | RS Umum Siloam Hospitals Bogor | 11 | 2024 | 12-09-2024 | 97.99% | 100% | 100% | 100% | 0% | 8.05% | 71.58% | 100% | 0% | 100% | 100% | 100% | 0 |
| 45441 | RS Umum Rama Hadi | 11 | 2024 | 12-10-2024 | 96.97% | 100% | 100% | 0% | 72% | 1.11% | 94.62% | 100% | 98.05% | 100% | 100% | 86.96% | 0 |
| 45442 | RS Asysyifaa | 11 | 2024 | 12-09-2024 | 92% | 100% | 97.15% | 100% | 83.21% | 0% | 81.72% | 100% | 100% | 80.42% | 100% | 100% | 0 |
| 45443 | RS Umum Humana Prima | 11 | 2024 | 12-10-2024 | 83.27% | 100% | 100% | 81.82% | 93.5% | 0% | 38.34% | 100% | 100% | 0% | 100% | 85.71% | 0 |
| 45444 | RS Umum Kharisma | 11 | 2024 | 12-09-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.81% | 100% | 100% | 0% | 0 |
| 45445 | RS Umum Daerah Sayang | 11 | 2024 | 12-10-2024 | 80.41% | 83% | 99.16% | 50% | 49.55% | 2.73% | 96.56% | 100% | 95.68% | 72.59% | 100% | 100% | 0 |
| 45446 | RS Eka Hospital | 11 | 2024 | 12-09-2024 | 87.12% | 99% | 100% | 0% | 91.25% | 3.43% | 79.84% | 100% | 100% | 97.84% | 100% | 100% | 0 |
| 45447 | RS Primaya Sukabumi | 11 | 2024 | 12-09-2024 | 90.95% | 96% | 100% | 100% | 74.43% | 0% | 96.96% | 98.51% | 100% | 100% | 100% | 100% | 0 |
| 45448 | RS EMC Sentul | 11 | 2024 | 12-09-2024 | 96.34% | 100% | 100% | 0% | 96.64% | 5.88% | 71% | 100% | 96% | 88.31% | 100% | 95% | 0 |
| 45449 | RS Gigi dan Mulut Maranatha | 11 | 2024 | 12-10-2024 | 97.46% | 99% | 100% | 0% | 85.21% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 45450 | RS Umum Dr. Hafiz | 11 | 2024 | 12-09-2024 | 82.6% | 99% | 97% | 100% | 85.48% | 0% | 98.25% | 99.61% | 98.21% | 96.36% | 97.77% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.