Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 45551 | RS Bhayangkara Tarakan | 11 | 2024 | 12-09-2024 | 83.5% | 94% | 100% | 100% | 77.12% | 0% | 72.22% | 100% | 100% | 95.89% | 85.71% | 0% | 0 |
| 45552 | RS Umum Daerah Trikora Salakan | 11 | 2024 | 12-09-2024 | 95% | 94% | 100% | 88.24% | 91.2% | 0% | 100% | 100% | 92% | 88.7% | 100% | 82.35% | 0 |
| 45553 | RS Umum Daerah Banyorang | 11 | 2024 | 12-10-2024 | 93% | 93% | 100% | 0% | 100% | 0% | 100% | 100% | 96.96% | 95.45% | 100% | 0% | 0 |
| 45554 | RS Umum Daerah Banggai | 11 | 2024 | 12-10-2024 | 90% | 90% | 100% | 100% | 100% | 0% | 100% | 100% | 90.33% | 98% | 100% | 100% | 0 |
| 45555 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 11 | 2024 | 12-11-2024 | 82.5% | 79% | 100% | 0% | 100% | 0% | 94.44% | 100% | 93.57% | 100% | 100% | 0% | 0 |
| 45556 | RS Umum Daerah H. Padjonga Dg. Ngalle Takalar | 11 | 2024 | 12-04-2024 | 89% | 88% | 100% | 0% | 44.34% | 2.58% | 96.67% | 100% | 99.97% | 95.56% | 100% | 100% | 0 |
| 45557 | RS Umum Daerah Batara Guru | 11 | 2024 | 12-10-2024 | 80.13% | 100% | 96.65% | 80.95% | 56.25% | 5.33% | 86.36% | 100% | 87.73% | 83.33% | 100% | 0% | 0 |
| 45558 | RS Umum Daerah Lanto Daeng Pasewang | 11 | 2024 | 12-09-2024 | 90.83% | 94% | 91.57% | 100% | 53.16% | 2.48% | 79.49% | 60.23% | 83.49% | 90.67% | 55.97% | 100% | 0 |
| 45559 | RSUP Prof. Dr. R. D. Kandou | 11 | 2024 | 01-01-1970 | 81.69% | 99% | 100% | 87.1% | 98.09% | 4.09% | 99.74% | 100% | 96.16% | 100% | 100% | 100% | 0 |
| 45560 | RS Umum Carsa Tarakan | 11 | 2024 | 12-10-2024 | 92.02% | 95% | 87.5% | 0% | 85.71% | 59.38% | 96.3% | 78.57% | 96.71% | 0% | 95% | 100% | 0 |
| 45561 | RS Umum Daerah Rumbia | 11 | 2024 | 12-06-2024 | 91.27% | 88% | 100% | % | 100% | % | 97.73% | 100% | 95.51% | 0% | 94.44% | 100% | 0 |
| 45562 | RS Maryam Citra Medika | 11 | 2024 | 12-10-2024 | 98.96% | 99% | 100% | 0% | 100% | 0% | 78.07% | 100% | 100% | 56.67% | 100% | 100% | 0 |
| 45563 | RS Samarinda Medika Citra | 11 | 2024 | 12-10-2024 | 100% | 100% | 96.88% | 71.43% | 78.03% | 7% | 76.44% | 100% | 80.41% | 75% | 100% | 100% | 0 |
| 45564 | RS Pratama dr. Abdul Chalik Masulili | 11 | 2024 | 12-04-2024 | 100% | 100% | 100% | % | 90.83% | % | 90% | 0% | 100% | 100% | 100% | 0% | 0 |
| 45565 | RS Ibu dan Anak Nasana Pura | 11 | 2024 | 12-02-2024 | 92.31% | 86% | 100% | 100% | 82.76% | 2.31% | 100% | 100% | 88.94% | 100% | 100% | 92.31% | 0 |
| 45566 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 11 | 2024 | 12-10-2024 | 85.87% | 98% | 86.08% | 100% | 96.19% | 2.86% | 80.51% | 100% | 84.8% | 80.3% | 87.58% | 100% | 0 |
| 45567 | RS Umum Daerah Bolaang Mongondow Selatan | 11 | 2024 | 12-09-2024 | 82.58% | 97% | 100% | 0% | 78.89% | 0% | 91.25% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 45568 | RS Umum Yapika | 11 | 2024 | 01-01-1970 | 86% | 92% | 97.14% | 100% | 88.69% | 0% | 80.5% | 100% | 80.89% | 83.84% | 100% | 100% | 0 |
| 45569 | RS Umum Daerah Lakipadada | 11 | 2024 | 12-05-2024 | 91.95% | 95% | 99.65% | 33.33% | 51.37% | 46.91% | 82.04% | 99.32% | 95.67% | 83.67% | 99% | 100% | 0 |
| 45570 | RS Umum Manado Medical Center | 11 | 2024 | 12-05-2024 | 100% | 100% | 100% | 100% | 95.96% | 2.17% | 98.69% | 100% | 99.3% | 91.94% | 100% | 100% | 0 |
| 45571 | RS Pratama Sebatik | 11 | 2024 | 12-11-2024 | 88.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 95.66% | 50% | 100% | 100% | 0 |
| 45572 | RS Samaritan Palu | 11 | 2024 | 12-02-2024 | 85.19% | 100% | 100% | 100% | 88.48% | 0% | 86.24% | 100% | 82.96% | 100% | 100% | 100% | 0 |
| 45573 | RS Siloam GMIM Sonder | 11 | 2024 | 12-09-2024 | 84.3% | 80% | 89.47% | % | 83.64% | 1.85% | 85.43% | 100% | 95.78% | 83.65% | 95.48% | 100% | 0 |
| 45574 | RS Khusus Ibu dan Anak Zainab | 11 | 2024 | 12-10-2024 | 10% | 100% | 33.33% | 0% | 100% | 0% | 66.67% | 0% | 100% | 0% | 0% | 0% | 0 |
| 45575 | RS Umum Daerah Luwuk | 11 | 2024 | 12-09-2024 | 0% | 0% | 100% | 0% | 0% | 0.73% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 45576 | RS Umum Tadulako Palu | 11 | 2024 | 12-04-2024 | 86% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 45577 | RS Fatima Makale | 11 | 2024 | 12-10-2024 | 95.1% | 83% | 100% | 100% | 78.47% | 0.79% | 78.38% | 100% | 98.37% | 81.82% | 99.7% | 80% | 0 |
| 45578 | RS Ibu dan Anak Kirana Manado | 11 | 2024 | 12-03-2024 | 100% | 100% | 100% | 0% | 94% | 0% | 81% | 100% | 82% | 59.52% | 100% | 100% | 0 |
| 45579 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 11 | 2024 | 12-06-2024 | 85.14% | 100% | 99.68% | 50% | 61.08% | 1.3% | 92.92% | 100% | 99.75% | 79.08% | 99.65% | 85.71% | 0 |
| 45580 | RS Umum Daerah Syehk Yusuf Gowa | 11 | 2024 | 12-10-2024 | 85.05% | 99% | 99.35% | 100% | 0% | 0% | 92% | 100% | 95.28% | 0% | 93.83% | 0% | 0 |
| 45581 | RS Umum Inco Sorowako | 11 | 2024 | 12-10-2024 | 95% | 98% | 100% | 100% | 100% | 100% | 95% | 100% | 100% | 100% | 100% | 100% | 0 |
| 45582 | RS TK. II R. W. Mongisidi | 11 | 2024 | 12-10-2024 | 97.5% | 100% | 100% | 96.97% | 100% | 1.33% | 98.05% | 100% | 99.58% | 97.06% | 100% | 100% | 0 |
| 45583 | RS Pratama Jampea | 11 | 2024 | 12-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 45584 | RS Umum Daerah Kota Kotamobagu | 11 | 2024 | 12-10-2024 | 85.2% | 97% | 99.72% | 0% | 60.05% | 65.96% | 98.56% | 100% | 99.7% | 100% | 40.69% | 0% | 0 |
| 45585 | RS Mata Provinsi Sulawesi Utara | 11 | 2024 | 04-10-2025 | 85.64% | 98% | 0% | 0% | 31.94% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 45586 | RS Hermina Samarinda | 11 | 2024 | 12-10-2024 | 89% | 85% | 100% | 92% | 93.48% | 3.92% | 77.78% | 100% | 98.21% | 100% | 100% | 100% | 0 |
| 45587 | RS Umum Thalia Irham | 11 | 2024 | 12-10-2024 | 83.82% | 92% | 99.91% | 0% | 91.28% | 0.73% | 65.19% | 100% | 100% | 100% | 100% | 100% | 0 |
| 45588 | RS Umum Daerah Pratama Buol | 11 | 2024 | 12-09-2024 | 78% | 100% | 84.92% | % | 84.28% | % | 100% | 100% | 87.76% | 100% | 100% | 0% | 0 |
| 45589 | RS Umum Daerah Sayang Rakyat | 11 | 2024 | 12-10-2024 | 74.43% | 92% | 100% | 100% | 97.92% | 0% | 99.68% | 100% | 100% | 89.71% | 100% | 0% | 0 |
| 45590 | RS Umum Daerah Tagulandang | 11 | 2024 | 12-07-2024 | 94.64% | 99% | 100% | 0% | 96.15% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 45591 | RS Umum Daerah Siwa | 11 | 2024 | 12-10-2024 | 88.33% | 94% | 97.38% | 100% | 89.89% | 0% | 97.09% | 100% | 99.74% | 68.42% | 99.05% | 100% | 0 |
| 45592 | RS LNG Badak | 11 | 2024 | 12-09-2024 | 83.65% | 98% | 100% | 0% | 89.7% | 0% | 59.38% | 100% | 88.45% | 95% | 100% | 100% | 0 |
| 45593 | RS Umum Siloam Hospital Manado | 11 | 2024 | 12-10-2024 | 97% | 100% | 100% | 0% | 40.85% | 0% | 71.53% | 90.93% | 100% | 15.38% | 100% | 100% | 0 |
| 45594 | RS Umum Daerah Anuntaloko Parigi | 11 | 2024 | 12-09-2024 | 92.5% | 100% | 100% | 0% | 28.78% | 0% | 93.01% | 100% | 100% | 0% | 100% | 0% | 0 |
| 45595 | RS Umum Daerah Lasinrang Pinrang | 11 | 2024 | 12-03-2024 | 99.96% | 100% | 100% | 100% | 88.69% | 7.55% | 78.65% | 100% | 84.83% | 0% | 60.84% | 100% | 0 |
| 45596 | RS Umum Daerah Lamaddukkelleng Kabupaten Wajo | 11 | 2024 | 12-10-2024 | 93.5% | 97% | 100% | 95.74% | 99.72% | 0.66% | 86.06% | 99.29% | 84.36% | 82.5% | 100% | 100% | 0 |
| 45597 | RS Umum Daerah Amurang | 11 | 2024 | 12-04-2024 | 94.5% | 97% | 100% | 0% | 0% | 100% | 98% | 100% | 100% | 95% | 92% | 100% | 0 |
| 45598 | RS Umum Daerah Morowali | 11 | 2024 | 12-10-2024 | 96.5% | 100% | 100% | 100% | 92% | 0% | 96% | 100% | 99.46% | 100% | 100% | 84% | 0 |
| 45599 | RS Umum Daerah Wakai | 11 | 2024 | 12-07-2024 | 97.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.73% | 0% | 0% | 100% | 0 |
| 45600 | RS Santa Teresa Marampa Rantepao | 11 | 2024 | 12-10-2024 | 45% | 80% | 100% | 0% | 72% | 2.7% | 100% | 100% | 70.83% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.