Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 45901 | RS Umum Masohi | 11 | 2024 | 12-10-2024 | 93.59% | 93% | 94.61% | 100% | 78.33% | 1.2% | 100% | 100% | 87.94% | 100% | 100% | 100% | 0 |
| 45902 | RS Umum Daerah Cendrawasih Dobo | 11 | 2024 | 12-09-2024 | 88.36% | 93% | 100% | 100% | 100% | 100% | 100% | 95.83% | 96.06% | 87.5% | 100% | 100% | 0 |
| 45903 | RS Umum Daerah Kabupaten Mamuju | 11 | 2024 | 12-09-2024 | 82.77% | 93% | 100% | 100% | 61.99% | 0% | 94.94% | 100% | 84.02% | 87.6% | 99.09% | 100% | 0 |
| 45904 | RS Umum Daerah dr. M. Mohammad Dunda | 11 | 2024 | 12-09-2024 | 93.55% | 97% | 99.57% | 100% | 79.03% | 0% | 98.93% | 100% | 100% | 100% | 100% | 100% | 0 |
| 45905 | RS Khusus Daerah Ibu dan Anak Siti Fatimah | 11 | 2024 | 12-10-2024 | 99.69% | 100% | 100% | 100% | 98.67% | 0% | 98.44% | 100% | 99.75% | 97.27% | 100% | 0% | 0 |
| 45906 | RS Umum Tiara Sentosa | 11 | 2024 | 12-04-2024 | 96.68% | 96% | 100% | 100% | 94.45% | 4.94% | 93.94% | 100% | 93.86% | 100% | 100% | 100% | 0 |
| 45907 | RS Umum Aliyah III | 11 | 2024 | 12-10-2024 | 100% | 100% | 100% | 100% | 97.36% | 3.08% | 94.14% | 100% | 100% | 95.59% | 100% | 100% | 0 |
| 45908 | RS Prima Ternate | 11 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 45909 | RS Islam Faisal | 11 | 2024 | 12-03-2024 | 93.5% | 92% | 100% | 0% | 85.07% | 0% | 95.58% | 100% | 99.22% | 85.42% | 100% | 100% | 0 |
| 45910 | RS Umum Daerah dr. Hasri Ainun Habibie | 11 | 2024 | 12-10-2024 | 92.86% | 97% | 100% | 100% | 96.73% | 3.68% | 98.03% | 100% | 88.59% | 0% | 100% | 100% | 0 |
| 45911 | RS Islam PKU Muhammadiyah Maluku Utara | 11 | 2024 | 12-04-2024 | 100% | 100% | 88.89% | 0% | 100% | 0% | 75.81% | 80% | 98.54% | 0% | 0% | 0% | 0 |
| 45912 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 11 | 2024 | 12-06-2024 | 86.87% | 95% | 100% | 0% | 94.38% | 1.95% | 86.78% | 100% | 97.08% | 87.74% | 100% | 100% | 0 |
| 45913 | RS Umum Aliyah II | 11 | 2024 | 12-10-2024 | 100% | 100% | 100% | 100% | 97.76% | 2.52% | 97.96% | 100% | 100% | 96.15% | 100% | 100% | 0 |
| 45914 | RSUP Dr. Wahidin Sudirohusodo | 11 | 2024 | 12-10-2024 | 81.35% | 98% | 100% | 0% | 92.24% | 6.16% | 67.73% | 100% | 95.63% | 100% | 99.53% | 100% | 0 |
| 45915 | RS Umum Dharma Ibu Ternate | 11 | 2024 | 12-10-2024 | 91.08% | 100% | 100% | 0% | 90.57% | 9.62% | 65.37% | 100% | 100% | 64.29% | 0% | 100% | 0 |
| 45916 | RS Umum Daerah Boliyohuto | 11 | 2024 | 12-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 90.48% | 100% | 81.88% | 0% | 100% | 100% | 0 |
| 45917 | RS Umum Aliyah | 11 | 2024 | 12-09-2024 | 100% | 100% | 100% | 100% | 98.9% | 2.7% | 98.81% | 100% | 98.77% | 100% | 100% | 100% | 0 |
| 45918 | RS Tk. IV 16.07.01 TNI AD Ternate | 11 | 2024 | 01-01-1970 | 100% | 99% | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 0 |
| 45919 | RS Umum Obi | 11 | 2024 | 01-01-1970 | 88.73% | 88% | 100% | 0% | 88.21% | 0% | 100% | 100% | 99.6% | 100% | 100% | 0% | 0 |
| 45920 | RS Bhayangkara Gorontalo | 11 | 2024 | 12-06-2024 | 93% | 100% | 100% | 100% | 100% | 2.59% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 45921 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 11 | 2024 | 12-10-2024 | 67.03% | 84% | 100% | 100% | 49.04% | 3.85% | 80.57% | 100% | 84.54% | 41.67% | 100% | 100% | 0 |
| 45922 | RS Ibnu Sina Makassar | 11 | 2024 | 12-05-2024 | 82.7% | 82% | 99.99% | 100% | 32.73% | 16.78% | 68.37% | 100% | 97.44% | 64.07% | 100% | 100% | 0 |
| 45923 | RS Tk. II Pelamonia | 11 | 2024 | 12-06-2024 | 98.35% | 100% | 100% | 100% | 97.07% | 0% | 93.48% | 100% | 97.42% | 87.5% | 100% | 100% | 0 |
| 45924 | RS Umum Daerah Maba | 11 | 2024 | 12-10-2024 | 81.5% | 82% | 100% | 0% | 80% | 0% | 100% | 100% | 60% | 0% | 52.5% | 0% | 0 |
| 45925 | RS Umum Luramay | 11 | 2024 | 12-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 45926 | RS Hati Mulia | 11 | 2024 | 12-02-2024 | 86.56% | 95% | 100% | 100% | 60.84% | 0% | 61.68% | 100% | 100% | 86.21% | 66.04% | 100% | 0 |
| 45927 | RS Umum Daerah Bumi Panua | 11 | 2024 | 12-10-2024 | 84.44% | 89% | 100% | 96.88% | 56.88% | 3.39% | 84.47% | 100% | 81.75% | 93.67% | 100% | 100% | 0 |
| 45928 | RS Umum Daerah Kab. Pulau Morotai | 11 | 2024 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 45929 | RS Umum Daerah Haji Makassar | 11 | 2024 | 12-09-2024 | 83.5% | 94% | 100% | 100% | 94.44% | 5.38% | 87.88% | 100% | 100% | 97.53% | 100% | 100% | 0 |
| 45930 | RS Umum Daerah Kabupaten Buton Tengah | 11 | 2024 | 12-10-2024 | 88.66% | 97% | 0% | 0% | 98.26% | 0% | 0% | 100% | 98.66% | 0% | 86.67% | 0% | 0 |
| 45931 | RS Umum Daerah Weda | 11 | 2024 | 12-10-2024 | 89.56% | 95% | 99.79% | 52.17% | 100% | 5.66% | 100% | 100% | 95.66% | 100% | 100% | 100% | 0 |
| 45932 | RS Grestelina | 11 | 2024 | 01-08-2025 | 89.5% | 92% | 0% | 0% | 90.78% | 2.65% | 60.89% | 96.3% | 99.81% | 0% | 0% | 0% | 0 |
| 45933 | RS Pratama Kab. Pohuwatu | 11 | 2024 | 12-05-2024 | 96.22% | 93% | 100% | 0% | 60.42% | 0% | 0% | 100% | 94.35% | 0% | 0% | 100% | 0 |
| 45934 | RS Umum Daerah Daya Kota Makassar | 11 | 2024 | 12-05-2024 | 94.83% | 96% | 92.83% | 100% | 54.82% | 0% | 88.28% | 97.65% | 93.45% | 78.72% | 94.91% | 100% | 0 |
| 45935 | RS Hikmah | 11 | 2024 | 12-10-2024 | 96% | 100% | 100% | 0% | 97% | 3.75% | 83.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 45936 | RS Umum Daerah Pasangkayu | 11 | 2024 | 12-08-2024 | 96.31% | 97% | 100% | 100% | 77.05% | 0% | 96.62% | 100% | 84.87% | 100% | 100% | 100% | 0 |
| 45937 | RS Siloam Hospital Buton | 11 | 2024 | 12-09-2024 | 91.12% | 100% | 95.83% | 0% | 92.59% | 0% | 94.12% | 100% | 100% | 90% | 93.75% | 91.67% | 0 |
| 45938 | RS Umum Daerah Teluk Bintuni | 11 | 2024 | 12-09-2024 | 0% | 0% | 100% | 33.33% | 0% | 0% | 92.83% | 96.97% | 100% | 0% | 100% | 0% | 0 |
| 45939 | RS Jantung dan Pembuluh Darah Oputa Yi Koo Sulawesi Tenggara | 11 | 2024 | 12-10-2024 | 93% | 85% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 45940 | RS Kepolisian Bhayangkara | 11 | 2024 | 12-09-2024 | 89.57% | 99% | 100% | 100% | 86.02% | 2.24% | 82.5% | 100% | 100% | 86.96% | 87.5% | 100% | 0 |
| 45941 | RS Umum Daerah Dr. Alberth H. Torey | 11 | 2024 | 12-10-2024 | 75% | 75% | 100% | 100% | 87.3% | 4% | 100% | 100% | 99.8% | 100% | 90.91% | 70% | 0 |
| 45942 | RS Umum Daerah Kota Kendari | 11 | 2024 | 12-10-2024 | 82.61% | 100% | 98.54% | 100% | 71.51% | 0% | 99.32% | 97.73% | 100% | 100% | 100% | 100% | 0 |
| 45943 | RS Akademis Jaury | 11 | 2024 | 12-10-2024 | 85.5% | 88% | 98.77% | 0% | 62.7% | 4.79% | 93.84% | 100% | 76.22% | 82.28% | 100% | 100% | 0 |
| 45944 | RS Umum Daerah Kota Bau Bau | 11 | 2024 | 12-09-2024 | 94.3% | 100% | 77.37% | 62.5% | 42.17% | 3.74% | 80.92% | 100% | 91.75% | 0% | 52.53% | 100% | 0 |
| 45945 | RS Umum Daerah Kaimana | 11 | 2024 | 12-11-2024 | 100% | 100% | 100% | 100% | 58.1% | 2.78% | 93.75% | 80% | 90% | 83.33% | 93.55% | 100% | 0 |
| 45946 | RS Stella Maris | 11 | 2024 | 12-07-2024 | 97.24% | 100% | 100% | 100% | 93.55% | 11.75% | 90.83% | 100% | 95% | 96.88% | 97.29% | 100% | 0 |
| 45947 | RS AL dr. Azhar Zahir Manokwari | 11 | 2024 | 12-10-2024 | 86.91% | 98% | 99.31% | 100% | 84.46% | 0% | 97.69% | 93.33% | 100% | 96.07% | 95.52% | 100% | 0 |
| 45948 | RS Umum Daerah Tani dan Nelayan | 11 | 2024 | 12-10-2024 | 89.33% | 100% | 98.86% | 100% | 82.32% | 0% | 100% | 98.21% | 93.84% | 83.33% | 99.59% | 100% | 0 |
| 45949 | RS AL Jala Ammari Makassar | 11 | 2024 | 01-04-2025 | 94.5% | 98% | 98% | 0% | 78.5% | 0% | 80% | 100% | 97.14% | 80% | 100% | 100% | 0 |
| 45950 | RS Tk.IV 18.07.02 J. A. Dimara | 11 | 2024 | 01-01-1970 | 93.93% | 100% | 100% | 0% | 91.36% | 0% | 90.37% | 100% | 90.08% | 90.49% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.