Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 46501 | RS GKST Tentena | 12 | 2024 | 01-10-2025 | 71.6% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 85.32% | 0% | 100% | 0% | 89 |
| 46502 | RS Mata Provinsi Sulawesi Utara | 12 | 2024 | 01-01-1970 | 93.48% | 0% | 0% | 0% | 35.84% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 46503 | RS Kalooran | 12 | 2024 | 01-03-2025 | 81.87% | 89% | 100% | 0% | 85.45% | 0% | 75.69% | 100% | 77.26% | 70.23% | 100% | 50% | 72 |
| 46504 | RS Umum Daerah I Lagaligo | 12 | 2024 | 01-06-2025 | 96.86% | 100% | 100% | 100% | 94.81% | 0% | 80.97% | 100% | 100% | 82.28% | 100% | 0% | 0 |
| 46505 | RS Umum Daerah Salabangkapaku | 12 | 2024 | 01-10-2025 | 98.71% | 99% | 99.89% | 0% | 100% | 0% | 100% | 0% | 98.74% | 100% | 100% | 0% | 90 |
| 46506 | RS Umum Daerah Poso | 12 | 2024 | 01-09-2025 | 88.26% | 94% | 89.06% | 75% | 6.38% | 0% | 77.41% | 63.74% | 81.55% | 18.18% | 99.8% | 100% | 82.29 |
| 46507 | RS Umum Daerah Bolaang Mongondow Utara | 12 | 2024 | 01-10-2025 | 92.06% | 89% | 100% | 0% | 86.17% | 0% | 100% | 100% | 84.82% | 100% | 100% | 100% | 72.16 |
| 46508 | RS Umum Carsa Tarakan | 12 | 2024 | 01-10-2025 | 78.61% | 91% | 88.71% | 0% | 82.59% | 58.33% | 70.97% | 100% | 98.13% | 58.62% | 91.18% | 100% | 80.02 |
| 46509 | RSUP Prof. Dr. R. D. Kandou | 12 | 2024 | - | 80.99% | 99% | 100% | 100% | 99.04% | 3.51% | 99.72% | 100% | 95.96% | 100% | 100% | 100% | 94.85 |
| 46510 | RS Umum Manado Medical Center | 12 | 2024 | 01-03-2025 | 100% | 100% | 100% | 100% | 99.55% | 1.96% | 98.69% | 100% | 98.19% | 91.94% | 100% | 100% | 97.23 |
| 46511 | RS Umum Daerah Lanto Daeng Pasewang | 12 | 2024 | 01-07-2025 | 90.83% | 94% | 93.28% | 100% | 52.12% | 2.6% | 75.36% | 55.7% | 83.02% | 90.67% | 92.43% | 100% | 88.34 |
| 46512 | RS Umum Daerah Undata Palu | 12 | 2024 | 01-10-2025 | 90.33% | 92% | 97.56% | 0% | 72.25% | 0% | 96.71% | 100% | 89.3% | 100% | 70.31% | 0% | 80.27 |
| 46513 | RS Dr. J. H. Awaloei | 12 | 2024 | 01-04-2025 | 95.18% | 94% | 100% | 100% | 33.82% | 6.7% | 90.62% | 100% | 95.36% | 100% | 100% | 100% | 0 |
| 46514 | RS Umum Dirgahayu | 12 | 2024 | 01-09-2025 | 85.87% | 90% | 100% | 0% | 84.75% | 0.34% | 87.91% | 100% | 98.39% | 70.69% | 99.09% | 100% | 89.61 |
| 46515 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 12 | 2024 | 01-10-2025 | 0% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 96.47 |
| 46516 | RS Umum Daerah Labuang Baji | 12 | 2024 | 01-10-2025 | 62.44% | 81% | 99.95% | 80% | 0.08% | 0% | 97.4% | 100% | 8.05% | 0% | 91.15% | 0% | 82 |
| 46517 | RS TK 4 Dr. Yanto, Sp.OT | 12 | 2024 | 01-07-2025 | 91.5% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 99.74% | 100% | 100% | 100% | 2610 |
| 46518 | RS Bhayangkara Palu | 12 | 2024 | - | 90.79% | 90% | 98.78% | 100% | 99.29% | 100% | 92.21% | 100% | 95.17% | 91.3% | 99.83% | 100% | 0 |
| 46519 | RS Umum Daerah Pendau Tambu Kab Donggala | 12 | 2024 | 01-07-2025 | 90.8% | 92% | 100% | 0% | 100% | 0% | 100% | 100% | 97.21% | 100% | 100% | 0% | 0 |
| 46520 | RS Umum Daerah Banyorang | 12 | 2024 | 01-10-2025 | 91.98% | 100% | 94.92% | 0% | 100% | 0% | 100% | 100% | 99.08% | 90.91% | 100% | 0% | 86.7 |
| 46521 | RS TNI AU Lanud Sam Ratulangi | 12 | 2024 | 02-04-2025 | 90% | 80% | 88% | 94% | 96% | 8% | 31.25% | 20% | 100% | 80% | 0% | 94.44% | 0 |
| 46522 | Rumah Sakit Sinar Kasih Toraja | 12 | 2024 | 01-10-2025 | 93% | 98% | 100% | 90.91% | 79.39% | 4.42% | 84.65% | 100% | 95.76% | 88.57% | 100% | 100% | 79.15 |
| 46523 | RS Umum Daerah Trikora Salakan | 12 | 2024 | 01-10-2025 | 95% | 94% | 100% | 88.24% | 91.2% | 0% | 100% | 100% | 92% | 88.7% | 100% | 82.35% | 0 |
| 46524 | RS Umum Anutapura Palu | 12 | 2024 | 01-10-2025 | 89.08% | 100% | 62.94% | 100% | 59.75% | 7.23% | 97.18% | 100% | 84.96% | 100% | 0% | 100% | 83.62 |
| 46525 | Sentra Medika Hospital Minahasa Utara | 12 | 2024 | 01-08-2025 | 94.21% | 99% | 100% | 100% | 30.02% | 24.07% | 65.25% | 95.55% | 100% | 0% | 100% | 100% | 98.76 |
| 46526 | RS Budi Setia | 12 | 2024 | 01-08-2025 | 87.5% | 92% | 100% | 0% | 80.25% | 8.06% | 82% | 90% | 85.06% | 78.57% | 100% | 100% | 84.3 |
| 46527 | RS Hikmah Sejahtera Sukamaju | 12 | 2024 | 01-04-2025 | 83.5% | 81% | 94% | 82% | 85% | 0% | 79.5% | 100% | 93.5% | 79.33% | 94.5% | 85% | 85 |
| 46528 | RS Umum Daerah Wakai | 12 | 2024 | 01-01-1970 | 97% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.71% | 0% | 0% | 0% | 80 |
| 46529 | RS Jiwa Atma Husada Mahakam | 12 | 2024 | 01-08-2025 | 90% | 100% | 100% | % | 100% | % | 88.85% | 100% | 100% | 98.51% | 100% | 100% | 0 |
| 46530 | RS Samaritan Palu | 12 | 2024 | 01-01-1970 | 85.11% | 100% | 100% | 100% | 85.91% | 0% | 92.49% | 100% | 80.7% | 100% | 100% | 100% | 87 |
| 46531 | RS Umum Daerah Amurang | 12 | 2024 | 01-09-2025 | 95% | 91% | 100% | 0% | 96% | 80% | 100% | 100% | 100% | 95% | 96% | 100% | 95 |
| 46532 | RS Siloam GMIM Sonder | 12 | 2024 | 01-07-2025 | 87.43% | 83% | 91.54% | % | 85.81% | 0% | 98.6% | 100% | 98.16% | 97% | 93.93% | 100% | 90 |
| 46533 | RS Samarinda Medika Citra | 12 | 2024 | 01-09-2025 | 100% | 100% | 96.74% | 66.67% | 76.31% | 6.5% | 76.31% | 100% | 85.78% | 66.67% | 100% | 100% | 0 |
| 46534 | RS Umum Daerah Talaud | 12 | 2024 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 80% | 100% | 83.33% | |
| 46535 | RS Ibu dan Anak Care She | 12 | 2024 | 01-08-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 46536 | RS Umum Siloam Hospital Manado | 12 | 2024 | 01-09-2025 | 95.36% | 100% | 100% | 0% | 45% | 0% | 79.11% | 100% | 100% | 38.89% | 100% | 100% | 97 |
| 46537 | RS Budi Agung Palu | 12 | 2024 | 01-07-2025 | 92% | 86% | 100% | 100% | 98.9% | 0% | 65.12% | 100% | 81.5% | 0% | 80% | 100% | 96 |
| 46538 | RS Ibu dan Anak Defina | 12 | 2024 | 01-08-2025 | 100% | 100% | 100% | 100% | 98% | 0% | 100% | 100% | 98% | 100% | 100% | 100% | 0 |
| 46539 | RS Umum Daerah Tora Belo | 12 | 2024 | 01-08-2025 | 92.51% | 100% | 99.14% | 100% | 56.1% | 0.67% | 86.66% | 100% | 96.41% | 100% | 97.58% | 100% | 0 |
| 46540 | RS Santa Teresa Marampa Rantepao | 12 | 2024 | 01-10-2025 | 63.64% | 0% | 100% | 0% | 66% | 15.38% | 97.33% | 100% | 69.49% | 100% | 100% | 100% | 85.6 |
| 46541 | RS Hermana | 12 | 2024 | 01-10-2025 | 86% | 100% | 100% | 0% | 0% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | 85 |
| 46542 | RS Umum Daerah Lakipadada | 12 | 2024 | 01-10-2025 | 90.41% | 98% | 99.22% | 20% | 65.66% | 54.05% | 88.6% | 100% | 96% | 84% | 100% | 100% | 82.48 |
| 46543 | RS Ibu dan Anak Kirana Manado | 12 | 2024 | 01-04-2025 | 100% | 100% | 100% | 0% | 81% | 0% | 83% | 100% | 82% | 82.86% | 100% | 100% | 81 |
| 46544 | RS Ibu dan Anak Nasana Pura | 12 | 2024 | 01-05-2025 | 92.31% | 86% | 100% | 100% | 82.76% | 2.31% | 100% | 100% | 88.94% | 100% | 100% | 95% | 100 |
| 46545 | RS Tonsea | 12 | 2024 | 01-10-2025 | 92% | 100% | 100% | 100% | 87.88% | 33.96% | 70.29% | 100% | 99.19% | 100% | 100% | 100% | 86.03 |
| 46546 | RS Umum Sis Al Jufri Palu | 12 | 2024 | 01-09-2025 | 90% | 95% | 100% | 0% | 56.57% | 0% | 64.61% | 100% | 90.72% | 100% | 100% | 80% | 82 |
| 46547 | RS Pratama dr. Abdul Chalik Masulili | 12 | 2024 | 01-08-2025 | 100% | 100% | 100% | % | 92.06% | % | 84% | 0% | 100% | 0% | 100% | 0% | 78 |
| 46548 | RS Umum Daerah Raja Tombolotutu | 12 | 2024 | 01-08-2025 | 92% | 87% | 100% | 0% | 100% | 33.33% | 100% | 60% | 99.51% | 0% | 100% | 0% | 99 |
| 46549 | RS Umum Daerah Kolonodale | 12 | 2024 | 01-10-2025 | 93.83% | 100% | 100% | 100% | 86.33% | 0% | 100% | 100% | 80.31% | 0% | 100% | 100% | 87 |
| 46550 | RS Claire Medika | 12 | 2024 | 01-09-2025 | 100% | 100% | 100% | 0% | 96.55% | 0% | 93.33% | 100% | 100% | 100% | 100% | 100% | 80 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.