Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 48701 | RS Umum As-Shofwan | 12 | 2024 | 01-08-2025 | 100% | 100% | 100% | 0% | 81.44% | 0% | 75.61% | 100% | 82.86% | 86.25% | 100% | 100% | 84 |
| 48702 | RS Helsa | 12 | 2024 | - | 98% | 86% | 98.5% | 0% | 98.29% | 0% | 100% | 85.71% | 100% | 83.33% | 100% | 92.31% | 20 |
| 48703 | RS AMC | 12 | 2024 | 01-07-2025 | 96.72% | 99% | 100% | 0% | 92.19% | 0% | 55.13% | 98.44% | 96.09% | 100% | 100% | 100% | 91.45 |
| 48704 | RS Umum Santosa Hospital Bandung Central | 12 | 2024 | 01-08-2025 | 99.91% | 100% | 100% | 0% | 98.46% | 0.33% | 89.98% | 100% | 95% | 90.91% | 100% | 100% | 89.38 |
| 48705 | RS Umum Muhammadiyah | 12 | 2024 | 01-07-2025 | 89% | 86% | 100% | 100% | 95.98% | 0% | 77.78% | 100% | 90.91% | 100% | 100% | 100% | 125 |
| 48706 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 12 | 2024 | 01-09-2025 | 86.85% | 99% | 100% | 0% | 66.67% | 2.82% | 51.78% | 100% | 98.47% | 0% | 99% | 0% | 86.95 |
| 48707 | RS Umum Elpi Al Azis | 12 | 2024 | 01-09-2025 | 94% | 93% | 98.33% | 0% | 92.4% | 0% | 80.82% | 100% | 90.32% | 95.5% | 100% | 0% | 0 |
| 48708 | RS Umum Karya Bakti Ujung Bandar | 12 | 2024 | 01-04-2025 | 100% | 100% | 100% | 100% | 100% | 3.33% | 100% | 100% | 100% | 100% | 100% | 100% | 85 |
| 48709 | RS Umum Pancur Batu | 12 | 2024 | 01-11-2025 | 88.97% | 86% | 100% | 100% | 35.98% | 5.88% | 97.25% | 98.55% | 93.97% | 87.69% | 100% | 0% | 0 |
| 48710 | RS Umum Mahkota Bidadari | 12 | 2024 | 01-07-2025 | 93.33% | 100% | 98.78% | 100% | 96% | 0.37% | 96.33% | 100% | 96.09% | 93.33% | 100% | 90% | 93.1 |
| 48711 | RS Umum Daerah Kabanjahe | 12 | 2024 | 01-10-2025 | 95% | 100% | 100% | % | 90% | % | 99% | 100% | 95% | 90% | 98% | 100% | |
| 48712 | RS Umum Citra Medika | 12 | 2024 | 01-08-2025 | 88.5% | 84% | 100% | 86.67% | 84% | 5.71% | 74% | 100% | 90.37% | 95% | 100% | 83.33% | 85 |
| 48713 | RS Umum Putri Bidadari | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 88.24% | 95.02% | 1.8% | 92.73% | 100% | 94.74% | 81.82% | 100% | 100% | 0 |
| 48714 | RS Ibu dan Anak Mina Husada | 12 | 2024 | 01-08-2025 | 100% | 100% | 9.77% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 95 |
| 48715 | RS Umum Daerah Drs. H. Amri Tambunan | 12 | 2024 | 01-08-2025 | 93.1% | 100% | 100% | 0% | 41.48% | 0.61% | 71.5% | 96.05% | 99.21% | 100% | 100% | 100% | 92.5 |
| 48716 | RS Umum Wampu Norita | 12 | 2024 | 01-10-2025 | 97.5% | 100% | 100% | 100% | 85.71% | 0% | 66.67% | 100% | 93.28% | 100% | 100% | 100% | 100 |
| 48717 | RS Umum Daerah Bangun Purba | 12 | 2024 | 01-06-2025 | 89.47% | 90% | 100% | % | 100% | % | 78.19% | 100% | 83.28% | 100% | 93.46% | 90% | 90 |
| 48718 | RS Umum Dr. Gerhard L. Tobing | 12 | 2024 | 01-10-2025 | 91% | 89% | 100% | 0% | 87.18% | 0% | 95.35% | 100% | 100% | 100% | 100% | 100% | 38 |
| 48719 | RS Grandmed | 12 | 2024 | 01-06-2025 | 99.5% | 100% | 97.39% | 83.33% | 92.56% | 3.15% | 87.99% | 96.93% | 100% | 87.85% | 95.72% | 75% | 95 |
| 48720 | RS Umum Delia | 12 | 2024 | 01-10-2025 | 100% | 100% | 100% | 0% | 98.82% | 0% | 100% | 100% | 100% | 90% | 100% | 0% | 98.42 |
| 48721 | RS Umum Yoshua | 12 | 2024 | 01-10-2025 | 95.83% | 97% | 95.83% | 83.33% | 90.62% | 95.83% | 93.75% | 91.67% | 94% | 93.75% | 91.67% | 93.33% | 90 |
| 48722 | RS Umum Sari Mutiara Lubuk Pakam | 12 | 2024 | 01-08-2025 | 96.67% | 93% | 84% | 90.91% | 75.8% | 1% | 91.39% | 100% | 98.35% | 92.86% | 100% | 81.82% | 75.6 |
| 48723 | RS Umum Sinar Husni | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 100% | 100% | 2.22% | 100% | 100% | 100% | 100% | 100% | 100% | 99 |
| 48724 | RS Umum Pertamina Pangkalan Brandan | 12 | 2024 | 01-06-2025 | 100% | 100% | 100% | 100% | 66.67% | 0% | 74.53% | 92.65% | 99.84% | 95.93% | 100% | 0% | 81.16 |
| 48725 | RS Umum Rahmad Hidayah | 12 | 2024 | 01-10-2025 | 98.78% | 100% | 100% | 100% | 93.33% | 4.44% | 98.78% | 100% | 98.78% | 98.78% | 100% | 100% | 100 |
| 48726 | RS Umum Patar Asih | 12 | 2024 | 01-06-2025 | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 48727 | RS Umum Daerah Tanjung Pura | 12 | 2024 | 01-09-2025 | 87% | 88% | 100% | 100% | 100% | 4.55% | 100% | 95% | 98% | 15% | 100% | 100% | 0 |
| 48728 | RS Umum Keliat | 12 | 2024 | 01-08-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 48729 | RS Umum Mitra Sehat | 12 | 2024 | 01-06-2025 | 97.5% | 96% | 100% | 100% | 95.24% | 0% | 96.77% | 100% | 100% | 100% | 100% | 100% | 100 |
| 48730 | RS Umum Sembiring Deli Tua | 12 | 2024 | 01-08-2025 | 95.89% | 96% | 97.61% | 0% | 76.47% | 7.38% | 77.97% | 100% | 99.97% | 75.49% | 100% | 100% | 96.23 |
| 48731 | RS Sri Pamela Sei Dadap | 12 | 2024 | 01-10-2025 | 87.88% | 100% | 100% | 100% | 96.21% | 0% | 91% | 100% | 95.78% | 97.55% | 100% | 100% | 81.79 |
| 48732 | RS Ibu dan Anak Maharani | 12 | 2024 | 01-04-2025 | 98.96% | 100% | 100% | 0% | 96.15% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 48733 | RS Umum Pabatu | 12 | 2024 | 01-07-2025 | 89% | 83% | 26.67% | 100% | 81.11% | 0% | 100% | 100% | 96.14% | 100% | 100% | 87.5% | 81 |
| 48734 | RS Umum Setio Husodo | 12 | 2024 | 01-10-2025 | 85% | 100% | 100% | 0% | 34.21% | 0% | 95.22% | 100% | 51.63% | 0% | 100% | 0% | 0 |
| 48735 | RS Umum Wira Husada | 12 | 2024 | 01-10-2025 | 89.77% | 99% | 100% | 100% | 89.87% | 1.47% | 87.61% | 100% | 97.28% | 100% | 100% | 100% | 83.36 |
| 48736 | RS Jiwa Bina Karsa Tuntungan | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 48737 | RS Umum Sawit Indah Perbaungan | 12 | 2024 | 01-10-2025 | 90% | 93% | 95.12% | 80% | 100% | 8% | 96.59% | 98.05% | 92.73% | 80% | 88.78% | 80% | 8.9 |
| 48738 | RS Umum Bunda Mulia | 12 | 2024 | 01-04-2025 | 89.23% | 100% | 100% | 71.43% | 87.75% | 2.04% | 89.19% | 100% | 86.14% | 88.37% | 100% | 100% | 86.64 |
| 48739 | RS Seger Waras | 12 | 2024 | 01-01-1970 | 80% | 90% | 98% | 90% | 98% | 90% | 92% | 97.14% | 96% | 98% | 96.67% | 100% | 90 |
| 48740 | RS Umum Kasih Insani | 12 | 2024 | 01-06-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 46 |
| 48741 | RS Umum Daerah Sidikalang | 12 | 2024 | 01-08-2025 | 85.53% | 100% | 65.98% | 73.53% | 80.83% | 1.75% | 91.52% | 61.74% | 84.46% | 93.18% | 100% | 100% | |
| 48742 | RS Umum Balimbingan PTP 4 | 12 | 2024 | 01-10-2025 | 94% | 92% | 93% | 100% | 92% | 100% | 92% | 100% | 93% | 96% | 100% | 100% | 91 |
| 48743 | RS Umum Laras Kabupaten Simalungun | 12 | 2024 | 01-10-2025 | 93.77% | 92% | 97.44% | 0% | 78.41% | 6.06% | 85.51% | 100% | 97.27% | 44.78% | 100% | 0% | 94 |
| 48744 | RS Umum Daerah Salak | 12 | 2024 | 01-10-2025 | 97.5% | 100% | 100% | 91.3% | 100% | 0% | 91.76% | 100% | 93.86% | 100% | 100% | 100% | 90 |
| 48745 | RS Umum Daerah Parapat | 12 | 2024 | 01-09-2025 | 64% | 76% | 100% | 20% | 73.02% | 11.11% | 52.31% | 100% | 90.37% | 100% | 100% | 100% | 8397 |
| 48746 | RS Umum Daerah Nias Selatan | 12 | 2024 | 01-10-2025 | 72% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 0% | 0% | 0% | 78 |
| 48747 | RS Ibu dan Anak Pramaliesa | 12 | 2024 | 01-04-2025 | 88% | 94% | 91.54% | 100% | 80% | 0% | 83.53% | 100% | 85.29% | 85.71% | 93.85% | 84.21% | 78.33 |
| 48748 | RS Umum Daerah Perdagangan | 12 | 2024 | 01-10-2024 | 99.22% | 100% | 100% | 0% | 35.64% | 0% | 98.95% | 100% | 97.66% | 88.89% | 100% | 100% | 88.38 |
| 48749 | RS Umum Daerah Tuan Rondahaim | 12 | 2024 | 01-09-2025 | 87.6% | 87% | 87.5% | 100% | 83.33% | 0% | 82.2% | 100% | 91.45% | 80% | 83.33% | 83.33% | 0 |
| 48750 | RS Umum Stella Maris | 12 | 2024 | 01-10-2025 | 92.51% | 95% | 92.86% | 0% | 98.67% | 0% | 94.65% | 100% | 99.7% | 100% | 91.43% | 100% | 87.5 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.