Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 53251 | RS Khusus Ginjal Rasyida | 3 | 2024 | 04-08-2024 | 100% | 100% | 100% | % | 97% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53252 | RS Ibu dan Anak Safira | 3 | 2024 | 04-10-2024 | 75% | 85% | 100% | 90% | 73.33% | 5.71% | 86.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53253 | RS Umum Eka Hospital Pekanbaru | 3 | 2024 | 04-09-2024 | 88.9% | 99% | 100% | % | 81.93% | 4.81% | 95.59% | 100% | 98.4% | 91.53% | 100% | 100% | 0 |
| 53254 | RS Umum Sri Ratu | 3 | 2024 | 04-08-2024 | 93.36% | 100% | 100% | 100% | 100% | 0% | 96.08% | 100% | 90.68% | 0% | 100% | 0% | 0 |
| 53255 | RS Ibu Anak Norfa Husada | 3 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 53256 | RS Umum Pusat H. Adam Malik | 3 | 2024 | 04-05-2024 | 93.37% | 97% | 100% | 100% | 88.81% | 0% | 92.13% | 99.15% | 99.86% | 94.24% | 99.9% | 100% | 0 |
| 53257 | RS Umum Pelita | 3 | 2024 | 01-01-1970 | 90% | 100% | 100% | 0% | 90.91% | 0% | 93.33% | 100% | 94.44% | 95% | 100% | 100% | 0 |
| 53258 | RS Umum Martha Friska | 3 | 2024 | 04-08-2024 | 88.17% | 96% | 100% | 100% | 94.34% | 8.74% | 76.92% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53259 | RS Umum Daerah Rokan Hulu | 3 | 2024 | 04-06-2024 | 71% | 79% | 100% | 100% | 99.71% | 4.9% | 93.95% | 100% | 99.47% | 100% | 100% | 100% | 0 |
| 53260 | RS Jiwa Tampan | 3 | 2024 | 04-10-2024 | 87.17% | 98% | 99.69% | 0% | 80.52% | 0% | 64.25% | 100% | 98.73% | 0% | 100% | 100% | 0 |
| 53261 | RS Umum Daerah Petala Bumi | 3 | 2024 | 04-04-2024 | 72.5% | 83% | 100% | 0% | 47.27% | 5.26% | 79.3% | 96.3% | 91.97% | 0% | 100% | 66.67% | 0 |
| 53262 | RS Doa Ibunda | 3 | 2024 | 04-03-2024 | 16% | 100% | 100% | 0% | 100% | 0% | 28.57% | 100% | 100% | 100% | 0% | 0% | 0 |
| 53263 | RS Umum Awal Bros Ujung Batu | 3 | 2024 | 04-09-2024 | 82% | 100% | 100% | 97.44% | 61.29% | 6.23% | 72.56% | 98.25% | 99.92% | 100% | 100% | 100% | 0 |
| 53264 | RS Umum Prima Husada Cipta Medan | 3 | 2024 | 04-06-2024 | 95% | 90% | 98% | 0% | 89% | 0% | 92.5% | 100% | 87.5% | 85% | 100% | 97.5% | 0 |
| 53265 | RS Umum Azzahra | 3 | 2024 | 04-04-2024 | 87.5% | 100% | 100% | 100% | 89.03% | 16.22% | 72.92% | 0% | 90.16% | 100% | 100% | 100% | 0 |
| 53266 | RS Umum Mitra Medika | 3 | 2024 | 04-06-2024 | 99.08% | 100% | 99.6% | 0% | 82.84% | 5.74% | 62.56% | 100% | 100% | 94.38% | 100% | 100% | 0 |
| 53267 | RS Umum Mitra Sejati | 3 | 2024 | 04-09-2024 | 86.67% | 78% | 100% | 80.95% | 92.18% | 4.65% | 74.43% | 90% | 100% | 76.27% | 93.44% | 80.43% | 0 |
| 53268 | RS Umum Surya Insani | 3 | 2024 | 04-09-2024 | 88% | 99% | 80.82% | 100% | 70.26% | 4.97% | 70.62% | 100% | 87.84% | 88.89% | 100% | 100% | 0 |
| 53269 | RS Umum Vina Estetica | 3 | 2024 | 04-09-2024 | 58.56% | 80% | 80% | 100% | 90% | 0% | 80% | 100% | 99.02% | 100% | 90% | 0% | 0 |
| 53270 | RS Umum Imelda Pekerja Indonesia | 3 | 2024 | 04-06-2024 | 98.04% | 98% | 99.56% | 98.71% | 99.15% | 0.36% | 97.6% | 96.9% | 98.82% | 90.91% | 98.36% | 95.24% | 0 |
| 53271 | RS Columbia Asia Medan | 3 | 2024 | - | 98.85% | 100% | 100% | 0% | 75.31% | 0% | 63.23% | 100% | 0% | 100% | 95.55% | 100% | 0 |
| 53272 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 3 | 2024 | 04-05-2024 | 84.19% | 94% | 98.89% | 88.16% | 62.18% | 1.55% | 65.51% | 100% | 99.38% | 83.54% | 99.2% | 100% | 0 |
| 53273 | RS Umum Estomihi | 3 | 2024 | 04-08-2024 | 93.5% | 100% | 100% | 100% | 92.5% | 3.33% | 97% | 100% | 100% | 94% | 99% | 100% | 0 |
| 53274 | RS Umum Wulan Windy | 3 | 2024 | 04-05-2024 | 90.69% | 100% | 99.5% | 0% | 88.4% | 8.33% | 82.8% | 100% | 100% | 95.83% | 100% | 100% | 0 |
| 53275 | RS Type D Perawang | 3 | 2024 | 05-10-2024 | 75.14% | 65% | 69.69% | 0% | 96.88% | 0% | 67.65% | 100% | 87.34% | 0% | 100% | 0% | 0 |
| 53276 | RS Umum Bahagia Medan | 3 | 2024 | 04-03-2024 | 90% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 53277 | RS Umum Daerah Bangkinang | 3 | 2024 | 04-05-2024 | 98.46% | 95% | 100% | 0% | 33.55% | 0% | 98.24% | 100% | 89.59% | 76.19% | 100% | 100% | 0 |
| 53278 | RS Ibu Anak Bunda Anisyah | 3 | 2024 | 01-01-1970 | 97.5% | 100% | 100% | 80% | 90% | 6.25% | 100% | 100% | 93.33% | 95% | 100% | 100% | 0 |
| 53279 | RS Umum Daerah Bengkalis | 3 | 2024 | 04-04-2024 | 95.56% | 100% | 100% | 0% | 52.17% | 32.43% | 96.46% | 100% | 92.2% | 100% | 100% | 87.5% | 0 |
| 53280 | RS Umum Tandun | 3 | 2024 | 04-04-2024 | 99.5% | 100% | 100% | 100% | 12.54% | 0% | 97.28% | 100% | 67.54% | 86.67% | 100% | 0% | 0 |
| 53281 | RS Umum Mesra | 3 | 2024 | 04-09-2024 | 80.5% | 95% | 85.71% | 100% | 75% | 0% | 64.67% | 100% | 100% | 100% | 92.86% | 80% | 0 |
| 53282 | RS Ibu dan Anak Murni Teguh Rosiva | 3 | 2024 | 04-06-2024 | 87.51% | 99% | 100% | 0% | 84.57% | 4.76% | 85.71% | 100% | 99.45% | 0% | 100% | 3% | 0 |
| 53283 | RS Umum Islam Ibnu Sina | 3 | 2024 | 04-05-2024 | 77.79% | 65% | 100% | 100% | 77.98% | 6.67% | 78.3% | 100% | 92.33% | 0% | 100% | 100% | 0 |
| 53284 | RS Umum Bandung | 3 | 2024 | 04-09-2024 | 92.01% | 88% | 91.54% | 91.3% | 90.57% | 88.89% | 95.42% | 100% | 90.53% | 87.1% | 91.38% | 100% | 0 |
| 53285 | RS Ibu Anak Husada Bunda | 3 | 2024 | 04-05-2024 | 85% | 97% | 92.19% | 100% | 91.28% | 0% | 93.75% | 100% | 90.41% | 90.62% | 94.12% | 100% | 0 |
| 53286 | RS Umum Sarah | 3 | 2024 | 04-04-2024 | 82.93% | 97% | 100% | 100% | 94.94% | 3.7% | 90.36% | 0% | 99.89% | 0% | 99.53% | 100% | 0 |
| 53287 | RS Umum Haji Medan | 3 | 2024 | 04-05-2024 | 85.37% | 96% | 100% | 100% | 84.85% | 13.04% | 94.63% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53288 | RS Khusus Ibu dan Anak Permata Hati | 3 | 2024 | 04-10-2024 | 99.5% | 100% | 100% | 100% | 97.59% | 95.35% | 95.28% | 100% | 98.82% | 100% | 100% | 100% | 0 |
| 53289 | RS Umum Hermina Padang | 3 | 2024 | 04-12-2024 | 93.69% | 94% | 100% | 100% | 82.12% | 10% | 93.91% | 100% | 100% | 83.87% | 100% | 100% | 0 |
| 53290 | RS Umum Latersia | 3 | 2024 | 04-02-2024 | 95% | 99% | 96% | 95% | 95.5% | 4% | 97% | 98.5% | 94.5% | 95% | 98% | 98% | 0 |
| 53291 | RS Umum BKM | 3 | 2024 | 04-06-2024 | 88.29% | 95% | 100% | 30% | 90% | 0% | 68.08% | 100% | 95.01% | 91.09% | 100% | 100% | 0 |
| 53292 | RS Umum Madina | 3 | 2024 | 04-08-2024 | 80.36% | 82% | 96.32% | 50% | 60.16% | 0% | 41.47% | 100% | 97.34% | 90.24% | 94.93% | 100% | 0 |
| 53293 | RS Umum Daerah Mohammad Natsir | 3 | 2024 | 04-10-2024 | 88.5% | 100% | 99.5% | 100% | 61.04% | 5.88% | 94% | 100% | 99.35% | 100% | 99% | 100% | 0 |
| 53294 | RS Umum Bidadari | 3 | 2024 | 04-04-2024 | 100% | 100% | 100% | 90% | 94.1% | 0% | 97.98% | 100% | 97.03% | 86.21% | 100% | 100% | 0 |
| 53295 | RS Islam Ibnu Sina Bukittinggi | 3 | 2024 | 04-08-2024 | 89% | 97% | 99.4% | 33.33% | 87.7% | 1.78% | 65.62% | 92.11% | 96.86% | 100% | 100% | 100% | 0 |
| 53296 | RS Umum Daerah Dr. Muhammad Zein Painan | 3 | 2024 | 04-05-2024 | 87.02% | 92% | 100% | 66.67% | 42.46% | 0% | 78.92% | 100% | 94% | 100% | 100% | 0% | 0 |
| 53297 | RS Tkt. IV 01.07.06 Solok | 3 | 2024 | - | 100% | 100% | 99.07% | 100% | 98.28% | 0% | 99.57% | 100% | 100% | 99.23% | 98.92% | 100% | 0 |
| 53298 | RS Otak DR. Drs. M. Hatta Bukittinggi | 3 | 2024 | 04-04-2024 | 90.5% | 100% | 100% | 100% | 79.81% | 0% | 76.53% | 100% | 90% | 100% | 98.15% | 100% | 0 |
| 53299 | RS Umum Thursina | 3 | 2024 | 04-05-2024 | 86.5% | 100% | 100% | 60% | 66.67% | 5.08% | 50% | 100% | 78.95% | 75% | 100% | 100% | 0 |
| 53300 | RS Tk. IV 01.07.02 Binjai | 3 | 2024 | 04-03-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 70.3% | 100% | 100% | 86.36% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.