Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 53751 | RS Umum Daerah Dr. Hadrianus Sinaga | 3 | 2024 | 04-04-2024 | 90.09% | 91% | 100% | % | 50.58% | % | 100% | 100% | 91.18% | 100% | 100% | 100% | 0 |
| 53752 | RS Chevani | 3 | 2024 | 04-09-2024 | 100% | 100% | 100% | 55.26% | 47.83% | 4.29% | 81.74% | 100% | 92.07% | 75% | 100% | 100% | 0 |
| 53753 | RS Umum Harapan Bunda Banda Aceh | 3 | 2024 | 04-05-2024 | 79.27% | 91% | 78.47% | 100% | 79.3% | 4.27% | 56.37% | 96.08% | 92.47% | 78.12% | 89.52% | 0% | 0 |
| 53754 | RS Gigi dan Mulut Ladokgi TNI AL Yos Sudarso | 3 | 2024 | 04-09-2024 | 78.25% | 86% | 91.25% | % | 91% | % | 0% | 0% | 100% | 75% | 0% | 70% | 0 |
| 53755 | RS Khusus Daerah Gigi dan Mulut Provinsi Sulawesi | 3 | 2024 | 04-07-2024 | 95.71% | 100% | 100% | % | 75.39% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53756 | RS Hermina Makassar | 3 | 2024 | 04-09-2024 | 97.6% | 100% | 100% | 100% | 71.1% | 4.33% | 83.88% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53757 | RS Umum Bintang Laut Palopo | 3 | 2024 | 04-08-2024 | 97.71% | 100% | 99.12% | 100% | 70.09% | 0% | 99% | 100% | 95.16% | 62.5% | 91.33% | 100% | 0 |
| 53758 | RS Ibu dan Anak Masyita | 3 | 2024 | - | 95.69% | 98% | 100% | 0% | 97.15% | 0% | 95.18% | 100% | 97.89% | 95.49% | 100% | 100% | 0 |
| 53759 | RS Tk. II Pelamonia | 3 | 2024 | 04-05-2024 | 96.74% | 100% | 99.97% | 100% | 97.38% | 0% | 92.52% | 100% | 98.29% | 96.97% | 99.92% | 100% | 0 |
| 53760 | RS Umum Setia Bunda | 3 | 2024 | 04-06-2024 | 84.16% | 100% | 98.23% | 81.48% | 87.5% | 0% | 99.03% | 100% | 98% | 0% | 100% | 100% | 0 |
| 53761 | RS Bahteramas Provinsi Sultra | 3 | 2024 | 04-10-2024 | 90.3% | 94% | 96.96% | 100% | 42.52% | 0.98% | 85.59% | 100% | 98.83% | 86.67% | 97.59% | 100% | 0 |
| 53762 | RS Umum Daerah Kabupaten Buton Selatan | 3 | 2024 | 07-10-2024 | 88.89% | 96% | 98.8% | 80% | 90.43% | 100% | 89.16% | 100% | 95.88% | 100% | 96.32% | 100% | 0 |
| 53763 | RS Umum Daerah Kota Kendari | 3 | 2024 | 04-08-2024 | 100% | 80% | 92.93% | 100% | 46.57% | 0% | 98.18% | 100% | 100% | 94.75% | 99.21% | 100% | 0 |
| 53764 | RS Umum Daerah Konawe | 3 | 2024 | 04-08-2024 | 84.16% | 100% | 98.23% | 97.78% | 82.22% | 3.57% | 99.03% | 100% | 98% | 0% | 100% | 100% | 0 |
| 53765 | RS Bhayangkara Kendari | 3 | 2024 | 04-04-2024 | 88.5% | 100% | 100% | 100% | 89.72% | 1.14% | 90.35% | 100% | 91.5% | 82.5% | 100% | 86.67% | 0 |
| 53766 | RS Akademis Jaury | 3 | 2024 | 04-09-2024 | 85.5% | 100% | 100% | 0% | 61.62% | 12.35% | 95.32% | 98.8% | 70.93% | 89.61% | 100% | 100% | 0 |
| 53767 | RS Umum Sandi Karsa Makassar | 3 | 2024 | 04-05-2024 | 90% | 98% | 99% | 100% | 72.73% | 70% | 88.24% | 100% | 100% | 100% | 100% | 80% | 0 |
| 53768 | RS Jiwa Kendari | 3 | 2024 | 04-09-2024 | 91.5% | 90% | 68.13% | 0% | 83.89% | 0% | 100% | 0% | 100% | 75% | 100% | 100% | 0 |
| 53769 | RS Stella Maris | 3 | 2024 | 04-06-2024 | 96.96% | 100% | 100% | 100% | 97.36% | 16.31% | 97.56% | 100% | 97.32% | 86.32% | 99.82% | 100% | 0 |
| 53770 | RS Dr. Hasri Ainun Habibie Parepare | 3 | 2024 | 04-06-2024 | 92.86% | 98% | 97.15% | 100% | 94.23% | 25.49% | 75.29% | 100% | 100% | 77.6% | 100% | 100% | 0 |
| 53771 | RS Ibu dan Anak Kartini | 3 | 2024 | 04-04-2024 | 100% | 100% | 100% | 100% | 93.96% | 0% | 92.7% | 100% | 99.66% | 100% | 100% | 100% | 0 |
| 53772 | RS Ibu dan Anak Sentosa | 3 | 2024 | 04-08-2024 | 92.27% | 100% | 100% | 83.33% | 94.29% | 0% | 93.57% | 0% | 99.36% | 100% | 100% | 100% | 0 |
| 53773 | RS AL Jala Ammari Makassar | 3 | 2024 | 04-09-2024 | 91% | 95% | 98% | 0% | 80.67% | 0% | 82% | 100% | 100% | 82% | 100% | 0% | 0 |
| 53774 | RS Kepolisian Bhayangkara | 3 | 2024 | 04-09-2024 | 86% | 92% | 100% | 100% | 91.73% | 1.81% | 74.85% | 100% | 99.99% | 81.82% | 89.71% | 100% | 0 |
| 53775 | RS Umum St. Madyang | 3 | 2024 | 04-08-2024 | 83.07% | 94% | 100% | 100% | 78.49% | 1.84% | 82% | 100% | 100% | 30% | 100% | 100% | 0 |
| 53776 | RS Santa Anna | 3 | 2024 | 04-09-2024 | 83.82% | 96% | 100% | 100% | 47.23% | 0% | 100% | 100% | 98.25% | 0% | 100% | 100% | 0 |
| 53777 | RS Ibu dan Anak Amanat | 3 | 2024 | 04-04-2024 | 93.74% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53778 | RS Tk. IV Dr. R. Ismoyo Kendari | 3 | 2024 | 01-01-1970 | 90% | 95% | 83.87% | 100% | 100% | 0% | 100% | 100% | 91.47% | 100% | 100% | 0% | 0 |
| 53779 | RS Umum Daerah Raha | 3 | 2024 | 01-01-1970 | 97.34% | 89% | 81.13% | 95.71% | 91.42% | 55.56% | 0% | 98.13% | 81.47% | 0% | 93.9% | 96.59% | 0 |
| 53780 | RS Umum Daerah Kabupaten Buton Utara | 3 | 2024 | 01-01-1970 | 98.5% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 84.29% | 100% | 100% | 0% | 0 |
| 53781 | RS Khusus Daerah Dadi | 3 | 2024 | 04-04-2024 | 68% | 50% | 100% | 100% | 72.65% | 0% | 99.32% | 97.3% | 96.08% | 0% | 92.11% | 100% | 0 |
| 53782 | RS Ibu dan Anak Paramount | 3 | 2024 | 04-09-2024 | 95% | 95% | 100% | 100% | 78.98% | 0% | 82.04% | 100% | 98.46% | 71.43% | 100% | 80.65% | 0 |
| 53783 | RS Hikmah | 3 | 2024 | 04-05-2024 | 94.5% | 100% | 100% | 0% | 98.65% | 8.06% | 83.53% | 100% | 100% | 100% | 100% | 100% | 0 |
| 53784 | RS Umum Daerah Kabupaten Bombana | 3 | 2024 | 01-01-1970 | 96.67% | 99% | 100% | 100% | 94.82% | 19.3% | 95.79% | 100% | 92.71% | 93.33% | 100% | 100% | 0 |
| 53785 | RS Otak & Jantung Pertamina Royal Biringkanaya | 3 | 2024 | 04-05-2024 | 94.97% | 100% | 100% | 0% | 98.89% | 3.03% | 94.54% | 100% | 88.55% | 81.25% | 87.9% | 100% | 0 |
| 53786 | RS Tk. IV 07.07.03 Dr. Sumantri | 3 | 2024 | 04-08-2024 | 95.5% | 99% | 92.91% | 0% | 100% | 0% | 72.83% | 100% | 99.63% | 50% | 71.43% | 100% | 0 |
| 53787 | RS Ibnu Sina Makassar | 3 | 2024 | 04-05-2024 | 74.27% | 79% | 100% | 100% | 22.21% | 13.24% | 68.33% | 100% | 100% | 77.5% | 100% | 100% | 0 |
| 53788 | RS Universitas Hasanuddin | 3 | 2024 | 04-05-2024 | 94.96% | 96% | 99.88% | 100% | 58.27% | 7.71% | 49.54% | 92.62% | 93.78% | 90.48% | 100% | 100% | 0 |
| 53789 | RS Hati Mulia | 3 | 2024 | 04-03-2024 | 86.18% | 97% | 100% | 100% | 52.28% | 0% | 60% | 100% | 100% | 90.48% | 48.84% | 100% | 0 |
| 53790 | RS Umum Daerah Sawerigading | 3 | 2024 | 04-05-2024 | 93% | 92% | 100% | 60% | 96.67% | 1.28% | 98.44% | 100% | 98.65% | 0% | 100% | 100% | 0 |
| 53791 | RS Umum Luramay | 3 | 2024 | 04-09-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 53792 | RS Umum Daerah Kabupaten Wakatobi | 3 | 2024 | 04-10-2024 | 0% | 0% | 100% | 62.5% | 43.78% | 4.17% | 100% | 100% | 94.99% | 100% | 88.89% | 0% | 0 |
| 53793 | RS Mitra Husada | 3 | 2024 | 04-07-2024 | 86% | 100% | 100% | 0% | 71.43% | 3.57% | 80.4% | 100% | 99.98% | 100% | 100% | 100% | 0 |
| 53794 | RS Ibu dan Anak Malebu Husada | 3 | 2024 | 04-08-2024 | 92.14% | 94% | 100% | 100% | 80.53% | 0% | 74.36% | 100% | 90.27% | 86.21% | 100% | 100% | 0 |
| 53795 | RS Umum Daerah Haji Makassar | 3 | 2024 | 04-09-2024 | 82% | 95% | 99.09% | 100% | 93.52% | 12.5% | 96.28% | 100% | 99.75% | 97.44% | 100% | 100% | 0 |
| 53796 | RS Fatima Pare-Pare | 3 | 2024 | 04-07-2024 | 89% | 90% | 100% | 0% | 16.09% | 14.29% | 67.47% | 92.79% | 100% | 50% | 100% | 100% | 0 |
| 53797 | RS Siloam Makassar | 3 | 2024 | 04-09-2024 | 100% | 100% | 100% | 100% | 57.61% | 6.2% | 100% | 100% | 99.63% | 100% | 100% | 100% | 0 |
| 53798 | RS Grestelina | 3 | 2024 | 04-09-2024 | 77.37% | 83% | 85.5% | 0% | 76.61% | 0.64% | 62.97% | 95% | 96.56% | 0% | 78.2% | 100% | 0 |
| 53799 | RS Umum Daerah Kabupaten Konawe Kepulauan | 3 | 2024 | 01-01-1970 | 72.69% | 79% | 100% | 0% | 100% | 0% | 56.77% | 100% | 0% | 0% | 100% | 0% | 0 |
| 53800 | RS Umum Daerah Kab.Konawe Utara | 3 | 2024 | 05-10-2024 | 85.76% | 98% | 100% | % | 100% | % | 77.13% | 100% | 99.9% | 100% | 94.35% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.