Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 54001 | RS Umum Daerah Geneng | 3 | 2024 | 04-07-2024 | 72.12% | 78% | 99% | 0% | 87.5% | 0% | 99.55% | 100% | 94.52% | 76.47% | 93.33% | 72.22% | 0 |
| 54002 | RS Hermina Aceh | 3 | 2024 | 04-10-2024 | 98.04% | 99% | 100% | 0% | 66.67% | 0% | 75% | 100% | 0% | 100% | 100% | 100% | 0 |
| 54003 | RS Divari Medical Center | 3 | 2024 | 04-08-2024 | 90% | 95% | 100% | 0% | 94.5% | 0% | 89.29% | 100% | 94.71% | 100% | 100% | 100% | 0 |
| 54004 | RS Pratama Mayapuria | 3 | 2024 | 04-05-2024 | 90.51% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 54005 | RS Awal Bros Dumai | 3 | 2024 | 04-09-2024 | 83% | 93% | 100% | 33.33% | 95.33% | 15.06% | 75.63% | 82.35% | 91.92% | 48.33% | 77.08% | 80% | 0 |
| 54006 | RS Umum AISs Wonosobo | 3 | 2024 | 04-10-2024 | 93.05% | 100% | 100% | 100% | 95.7% | 0% | 60.87% | 100% | 91.67% | 100% | 90% | 100% | 0 |
| 54007 | RS Hasyim Asy'ari | 3 | 2024 | 04-05-2024 | 95.48% | 98% | 100% | 100% | 86.2% | 0% | 67.69% | 74.15% | 100% | 89.8% | 100% | 100% | 0 |
| 54008 | RS TNI Angkatan Laut Merauke | 3 | 2024 | 01-01-1970 | 69.4% | 48% | 100% | 100% | 76.41% | 0% | 64.85% | 73.21% | 98.23% | 100% | 89.06% | 75% | 0 |
| 54009 | RS Mata KMU Lamongan | 3 | 2024 | 04-09-2024 | 88.58% | 88% | 82.35% | 0% | 93.15% | 16.13% | 0% | 60% | 95.32% | 100% | 0% | 87.5% | 0 |
| 54010 | RS Umum Nurhayati Cikajang | 3 | 2024 | 01-01-1970 | 85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 54011 | RS Awal Bros Botania | 3 | 2024 | 05-10-2024 | 80.5% | 92% | 99.71% | 100% | 40.67% | 100% | 97.35% | 100% | 100% | 97.37% | 100% | 100% | 0 |
| 54012 | RS Sukma Wijaya | 3 | 2024 | 01-01-1970 | 90% | 98% | 100% | 100% | 77.4% | 4.94% | 76.92% | 85.34% | 87.23% | 74% | 90% | 100% | 0 |
| 54013 | RS Ibu dan Anak Medika Rumbai | 3 | 2024 | 04-07-2024 | 88% | 95% | 9433% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0 |
| 54014 | RS Umum Daerah Perpetua J. Safanpo | 3 | 2024 | 04-10-2024 | 48.79% | 82% | 99.8% | 16.67% | 100% | 0% | 97.76% | 100% | 97.04% | 96.97% | 70.4% | 100% | 0 |
| 54015 | RS Kelas D Pratama Tanjung Keramat | 3 | 2024 | 04-05-2024 | 85.74% | 92% | 94.17% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 54016 | RS Umum Abepura | 3 | 2024 | 04-05-2024 | 93.5% | 99% | 100% | 100% | 51.82% | 17.24% | 78.19% | 100% | 92.63% | 100% | 100% | 100% | 0 |
| 54017 | RS Murni Teguh Pematang Siantar | 3 | 2024 | 04-09-2024 | 97.76% | 100% | 100% | 25% | 71.74% | 0% | 50% | 100% | 8.26% | 100% | 100% | 0% | 0 |
| 54018 | RS Umum Daerah Mantingan | 3 | 2024 | 04-09-2024 | 95.13% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 90.62% | 100% | 100% | 0% | 0 |
| 54019 | RS Umum Daerah Provinsi Papua Barat | 3 | 2024 | - | 0% | 0% | 0% | 100% | 0% | 5.56% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 54020 | RS Umum Mulia Medical Center | 3 | 2024 | 04-10-2024 | 66.5% | 100% | 100% | 0% | 100% | 0% | 72.73% | 63.64% | 100% | 68.18% | 0% | 75% | 0 |
| 54021 | RS Umum Daerah Manembo-Nembo Bitung | 3 | 2024 | 01-01-1970 | 92.5% | 100% | 100% | 100% | 87.5% | 0% | 100% | 100% | 90% | 42.86% | 100% | 100% | 0 |
| 54022 | RS Umum Trimedika Ketapang | 3 | 2024 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 54023 | RS Ibu dan Anak Pondok Jati | 3 | 2024 | 04-09-2024 | 98.25% | 83% | 94.44% | 0% | 90% | 0% | 52% | 92.31% | 96.47% | 0% | 100% | 100% | 0 |
| 54024 | RS Sri Pamela Membang Muda | 3 | 2024 | 04-05-2024 | 93% | 84% | 100% | % | 100% | 0% | 100% | 100% | 100% | 93.02% | 100% | 97.67% | 0 |
| 54025 | RS Mangesti Rahayu | 3 | 2024 | 04-09-2024 | 95.63% | 96% | 95.88% | 0% | 94.44% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 54026 | RS Hermina Ciawi | 3 | 2024 | 04-04-2024 | 93.99% | 100% | 100% | 0% | 87.1% | 0% | 83.33% | 100% | 0% | 0% | 100% | 0% | 0 |
| 54027 | RS Umum Daerah La Mappapenning | 3 | 2024 | 04-05-2024 | 97.57% | 95% | 100% | 100% | 81.82% | 1.54% | 73.17% | 100% | 98.71% | 85.36% | 100% | 100% | 0 |
| 54028 | RS Umum Primaya Hertasning | 3 | 2024 | 04-05-2024 | 93.6% | 97% | 100% | 0% | 93.59% | 0% | 69.35% | 100% | 0% | 0% | 100% | 0% | 0 |
| 54029 | RS Mata JEC ORBITA @Makassar | 3 | 2024 | 04-05-2024 | 99.68% | 100% | 100% | % | 72.46% | 20% | 92.31% | 0% | 99.67% | 66.67% | 100% | 100% | 0 |
| 54030 | RS PMI Prov. Sultra | 3 | 2024 | 04-07-2024 | 90.74% | 94% | 98.15% | 0% | 100% | 0% | 90.91% | 100% | 85.33% | 92.59% | 100% | 0% | 0 |
| 54031 | RS Kelas D Pratama Sailus | 3 | 2024 | 04-01-2024 | 94.22% | 90% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 54032 | RS Umum Daerah Antero Hamra | 3 | 2024 | 01-01-1970 | 63.5% | 63% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0 |
| 54033 | RS Adinda Medical Centre | 3 | 2024 | 04-06-2024 | 99.69% | 94% | 100% | 100% | 83.55% | 0% | 90.54% | 100% | 80.9% | 100% | 100% | 0% | 0 |
| 54034 | RS Umum Ciputra Mitra Hospital | 3 | 2024 | 04-08-2024 | 78.61% | 97% | 99.91% | 75% | 99.17% | 15.5% | 37.61% | 100% | 99.98% | 76.74% | 100% | 100% | 0 |
| 54035 | RS Universitas Tanjungpura | 3 | 2024 | 04-09-2024 | 100% | 100% | 99.33% | 0% | 72.97% | 0% | 86.57% | 100% | 72.16% | 0% | 96% | 100% | 0 |
| 54036 | RS Umum Daerah Talisayan | 3 | 2024 | - | 79.63% | 100% | 0% | 100% | 89.33% | 0% | 100% | 0% | 100% | 90.91% | 98.72% | 0% | 0 |
| 54037 | RS Umum Daerah Dr. Doris Sylvanus Palangka Raya | 3 | 2024 | 04-10-2024 | 60.92% | 70% | 96.12% | 66.67% | 96.88% | 1.3% | 80.37% | 93.01% | 92.6% | 100% | 100% | 100% | 0 |
| 54038 | RS Angkatan Udara dr. Mohammad Sutomo | 3 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 54039 | RS TNI AU Sjamsudin Noor | 3 | 2024 | 04-04-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 54040 | RS Pratama Tumbang Telaken | 3 | 2024 | 04-04-2024 | 97.17% | 97% | 100% | 0% | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 54041 | RS Umum Medika Djaya | 3 | 2024 | 04-09-2024 | 69.27% | 61% | 92.8% | 0% | 64.05% | 8% | 100% | 100% | 86.78% | 98.54% | 97% | 100% | 0 |
| 54042 | RS Umum Almansyur Medika Banjarbaru | 3 | 2024 | 04-07-2024 | 93.5% | 89% | 100% | 100% | 82.13% | 1.37% | 80.17% | 100% | 95.77% | 60% | 100% | 100% | 0 |
| 54043 | RS Umum Daerah Kuala Kurun | 3 | 2024 | 04-03-2024 | 94% | 98% | 100% | 100% | 89% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 54044 | RS Umum Daerah Datu Sanggul Rantau | 3 | 2024 | 01-01-1970 | 83.68% | 100% | 100% | 100% | 92.19% | 1.56% | 100% | 100% | 95.53% | 0% | 100% | 0% | 0 |
| 54045 | RS Umum Daerah Dr. Agoesdjam Ketapang | 3 | 2024 | 01-01-1970 | 91% | 92% | 100% | 100% | 46.49% | 0.49% | 91.08% | 82.76% | 91.42% | 0% | 98.11% | 100% | 0 |
| 54046 | RS Umum Sari Mulia | 3 | 2024 | 04-08-2024 | 100% | 100% | 100% | 100% | 39.93% | 0% | 69.56% | 100% | 100% | 100% | 98.94% | 100% | 0 |
| 54047 | RS Mitra Medika Pontianak | 3 | 2024 | 01-01-1970 | 74.7% | 85% | 100% | 0% | 94.09% | 0% | 59.56% | 100% | 0% | 76.92% | 100% | 89.29% | 0 |
| 54048 | RS Umum Daerah Tamiang Layang | 3 | 2024 | 04-10-2024 | 93.1% | 95% | 100% | 81.82% | 84.21% | 0% | 96.77% | 100% | 97.2% | 90.91% | 100% | 100% | 0 |
| 54049 | RS Umum Aveciena Medika | 3 | 2024 | - | 90% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 54050 | RS Pelita Kasih | 3 | 2024 | 04-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 82.25% | 100% | 100% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.