Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 54501 | RS Tk. IV 07.07.03 Dr. Sumantri | 4 | 2024 | 05-08-2024 | 99% | 99% | 93.48% | 0% | 76.57% | 0% | 75.18% | 100% | 99.88% | 83.33% | 57.14% | 100% | 0 |
| 54502 | RS Umum Bintang Laut Palopo | 4 | 2024 | 05-07-2024 | 98.2% | 100% | 99.01% | 100% | 77.27% | 3.45% | 98.31% | 100% | 96.55% | 50% | 90.44% | 100% | 0 |
| 54503 | RS Umum Daerah dr. Zainal Umar Sidiki | 4 | 2024 | 05-07-2024 | 90.07% | 97% | 100% | 0% | 96.15% | 0% | 78.6% | 100% | 99.88% | 100% | 100% | 0% | 0 |
| 54504 | RS Umum Daerah Kabupaten Wakatobi | 4 | 2024 | 05-10-2024 | 0% | 0% | 100% | 33.33% | 47.64% | 0% | 100% | 100% | 93.26% | 98.21% | 95.24% | 0% | 0 |
| 54505 | RS Umum Daerah Kabupaten Bombana | 4 | 2024 | 01-01-1970 | 92.22% | 93% | 100% | 100% | 94.1% | 8.11% | 96.41% | 100% | 96.02% | 100% | 100% | 100% | 0 |
| 54506 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 4 | 2024 | 01-01-1970 | 90% | 100% | 100% | 100% | 80% | 0.95% | 94% | 100% | 88.24% | 100% | 100% | 100% | 0 |
| 54507 | RS Umum Daerah H.M.Djafar Harun | 4 | 2024 | 05-10-2024 | 94.43% | 99% | 0% | 100% | 94.24% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 0 |
| 54508 | RS Bunda | 4 | 2024 | 05-07-2024 | 100% | 100% | 100% | 100% | 95.43% | 0% | 95.19% | 100% | 92.27% | 98.06% | 100% | 0% | 0 |
| 54509 | RS Antam Nikel Pomalaa | 4 | 2024 | 05-08-2024 | 99.09% | 95% | 99.64% | 0% | 91.67% | 12.5% | 93.75% | 100% | 99.51% | 99.64% | 100% | 100% | 0 |
| 54510 | RS Tk. II Pelamonia | 4 | 2024 | 05-07-2024 | 95.65% | 100% | 100% | 100% | 98.04% | 0% | 91.69% | 100% | 98.29% | 94.12% | 96.28% | 100% | 0 |
| 54511 | RS Ibu dan Anak Siti Khadidjah | 4 | 2024 | 01-01-1970 | 95.31% | 97% | 100% | 100% | 96.97% | 0% | 95.22% | 100% | 99.59% | 100% | 100% | 100% | 0 |
| 54512 | RS Benyamin Guluh Kolaka | 4 | 2024 | 05-09-2024 | 89.08% | 86% | 98.62% | 100% | 72.93% | 0% | 88.31% | 100% | 94.93% | 94.48% | 100% | 100% | 0 |
| 54513 | RS Umum Daerah Dr. Alberth H. Torey | 4 | 2024 | 05-10-2024 | 80% | 90% | 100% | 83.33% | 89.29% | 3.7% | 82.11% | 100% | 99.99% | 76.92% | 82.16% | 70% | 0 |
| 54514 | RS Kepolisian Bhayangkara | 4 | 2024 | 05-08-2024 | 88% | 98% | 97.22% | 100% | 99.16% | 0.66% | 72.18% | 100% | 99.97% | 81.82% | 86.76% | 100% | 0 |
| 54515 | RS Umum Bioklinik | 4 | 2024 | 01-01-1970 | 98.43% | 100% | 100% | % | 96.48% | % | 76.97% | 100% | 100% | 100% | 82.55% | 100% | 0 |
| 54516 | RS Umum Daerah Konawe Selatan | 4 | 2024 | 05-10-2024 | 100% | 100% | 100% | 100% | 85.58% | 0% | 83.33% | 100% | 100% | 0% | 100% | 100% | 0 |
| 54517 | RS Umum Daerah Kabupaten Majene | 4 | 2024 | 05-10-2024 | 88.51% | 82% | 97.51% | 70.83% | 94.17% | 0% | 100% | 93.75% | 83.97% | 97.22% | 98.16% | 100% | 0 |
| 54518 | RS AT Medika | 4 | 2024 | 05-08-2024 | 87.5% | 90% | 100% | 100% | 66.49% | 0.94% | 66.46% | 93.33% | 97.45% | 0% | 100% | 100% | 0 |
| 54519 | RS Umum Daerah Kaimana | 4 | 2024 | 08-04-2024 | 100% | 100% | 100% | 94.74% | 28% | 0% | 81.25% | 100% | 96.28% | 71.43% | 100% | 100% | 0 |
| 54520 | RS Umum Daerah Hajjah Andi Depu | 4 | 2024 | 05-09-2024 | 86.5% | 95% | 99.19% | 100% | 92.1% | 0% | 94.84% | 97.56% | 94.23% | 72.33% | 99.82% | 84.47% | 0 |
| 54521 | RS Umum Daerah Konawe | 4 | 2024 | 05-07-2024 | 85.64% | 100% | 99.35% | 77.08% | 100% | 0% | 98.88% | 100% | 98% | 0% | 100% | 0% | 0 |
| 54522 | RS Ibu dan Anak Mifta | 4 | 2024 | 05-08-2024 | 95.48% | 99% | 98% | 100% | 92.19% | 0% | 93.33% | 100% | 100% | 100% | 100% | 94.12% | 0 |
| 54523 | RS Umum Daerah Kabupaten Muna Barat | 4 | 2024 | 05-08-2024 | 70% | 92% | 96.08% | 93.55% | 96.89% | 16.67% | 80.2% | 100% | 100% | 89.66% | 100% | 100% | 0 |
| 54524 | RS Bhakti Kasih | 4 | 2024 | 05-06-2024 | 91.67% | 100% | 100% | % | 95% | % | 100% | 0% | 92.1% | 89.33% | 100% | 0% | 0 |
| 54525 | RS Akademis Jaury | 4 | 2024 | 05-10-2024 | 91% | 100% | 100% | 0% | 60.81% | 14.56% | 95.65% | 100% | 69.11% | 89.55% | 100% | 100% | 0 |
| 54526 | RS Umum Daerah Kabupaten Buton Selatan | 4 | 2024 | 10-10-2024 | 95% | 93% | 98.81% | 50% | 90.11% | 0% | 88.07% | 100% | 99.19% | 100% | 100% | 100% | 0 |
| 54527 | RS Umum Daerah Wonomulyo | 4 | 2024 | 05-10-2024 | 78% | 77% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 54528 | RS Umum Daerah Kabupaten Buton Utara | 4 | 2024 | 05-08-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 88.35% | 100% | 100% | 0% | 0 |
| 54529 | RS Banua Mamase | 4 | 2024 | 05-09-2024 | 93.64% | 91% | 100% | % | 97.71% | % | 96% | 100% | 99.61% | 95.24% | 100% | 100% | 0 |
| 54530 | RS Ibu dan Anak Sentosa | 4 | 2024 | 05-07-2024 | 97.73% | 99% | 100% | 100% | 95.17% | 0% | 94.84% | 100% | 99.45% | 100% | 100% | 100% | 0 |
| 54531 | RS Umum Daerah Sawerigading | 4 | 2024 | 05-10-2024 | 90.25% | 94% | 100% | 57.14% | 98.33% | 0.52% | 97.27% | 100% | 99.74% | 0% | 100% | 100% | 0 |
| 54532 | RS Stella Maris | 4 | 2024 | 05-07-2024 | 96.13% | 100% | 100% | 100% | 97.27% | 14.4% | 96.25% | 100% | 95% | 89% | 99.86% | 100% | 0 |
| 54533 | RS Umum Daerah Kabupaten Mamuju | 4 | 2024 | 05-08-2024 | 83.07% | 97% | 100% | 100% | 62.52% | 0% | 94.14% | 100% | 80.32% | 89.65% | 99.22% | 100% | 0 |
| 54534 | RS Tk. IV Dr. R. Ismoyo Kendari | 4 | 2024 | 01-01-1970 | 94% | 92% | 87.1% | 100% | 100% | 0% | 94.44% | 100% | 90.29% | 100% | 100% | 0% | 0 |
| 54535 | RS Sumber Hidup GPM | 4 | 2024 | 05-10-2024 | 82.5% | 90% | 90% | 0% | 83.33% | 3.33% | 83.33% | 100% | 83.33% | 0% | 100% | 100% | 0 |
| 54536 | RS Ibu dan Anak Malebu Husada | 4 | 2024 | 05-10-2024 | 88.89% | 92% | 100% | 100% | 83.86% | 0% | 100% | 100% | 90.36% | 80.85% | 100% | 100% | 0 |
| 54537 | RS Al Fatah | 4 | 2024 | 05-10-2024 | 98% | 91% | 98.95% | 83.33% | 85.51% | 1.57% | 96.02% | 100% | 93.65% | 88% | 100% | 87.5% | 0 |
| 54538 | RS Ibu dan Anak Prof. dr. H. M. Farid | 4 | 2024 | 08-08-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 94.86% | 89.06% | 100% | 100% | 0 |
| 54539 | RS Ibu dan Anak Permata Hati | 4 | 2024 | 05-07-2024 | 98.5% | 100% | 100% | 100% | 92.39% | 0% | 32.53% | 100% | 97% | 100% | 100% | 100% | 0 |
| 54540 | RS Umum Pusat Dr. Johannes Leimena Ambon | 4 | 2024 | 05-10-2024 | 99% | 100% | 100% | 100% | 80% | 0.89% | 86.02% | 100% | 95.05% | 90% | 100% | 100% | 0 |
| 54541 | RSUP Dr. Wahidin Sudirohusodo | 4 | 2024 | 05-10-2024 | 78.23% | 99% | 99.91% | 0% | 88.87% | 82.81% | 76.09% | 100% | 95.84% | 100% | 97.8% | 100% | 0 |
| 54542 | RS Umum Wisata Universitas Indonesia Timur | 4 | 2024 | 05-09-2024 | 79.02% | 66% | 100% | 100% | 87.01% | 0% | 80% | 100% | 99.99% | 90% | 100% | 66.67% | 0 |
| 54543 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 4 | 2024 | 05-10-2024 | 72.62% | 91% | 100% | 70.59% | 51.17% | 3.85% | 72.93% | 100% | 87.03% | 54.55% | 100% | 100% | 0 |
| 54544 | RS Siloam Ambon | 4 | 2024 | 05-10-2024 | 96% | 75% | 99.35% | 100% | 41.38% | 1.99% | 51.54% | 100% | 98.92% | 60.34% | 100% | 100% | 0 |
| 54545 | RS Hikmah | 4 | 2024 | 05-08-2024 | 90% | 95% | 100% | 0% | 99.56% | 4.29% | 82.29% | 100% | 100% | 100% | 100% | 100% | 0 |
| 54546 | RS Universitas Hasanuddin | 4 | 2024 | 05-08-2024 | 96.24% | 98% | 99.92% | 100% | 66.79% | 11.92% | 52.86% | 94.59% | 95.04% | 92% | 100% | 100% | 0 |
| 54547 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 4 | 2024 | 05-08-2024 | 87.99% | 99% | 96.33% | 100% | 90.82% | 100% | 61.08% | 100% | 89.57% | 40% | 100% | 75% | 0 |
| 54548 | RS Umum Daerah Maba | 4 | 2024 | 06-10-2024 | 84% | 82% | 100% | 0% | 92% | 0% | 100% | 100% | 66% | 84% | 86.67% | 0% | 0 |
| 54549 | RS Umum Daerah Tobelo | 4 | 2024 | 05-10-2024 | 84.69% | 92% | 95.09% | 100% | 64.06% | 20.83% | 99.8% | 96.6% | 86.6% | 89.04% | 93.7% | 0% | 0 |
| 54550 | RS Islam Gigi dan Mulut FKG-UMI | 4 | 2024 | 05-09-2024 | 91.02% | 100% | 100% | % | 99.59% | % | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.