Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 57701 | RS Tk. IV Pekanbaru | 5 | 2024 | 06-06-2024 | 95% | 100% | 100% | 0% | 89.55% | 0% | 96.15% | 100% | 100% | 100% | 100% | 90% | 0 |
| 57702 | RS Umum Daerah Padang Sidempuan | 5 | 2024 | 06-08-2024 | 86.04% | 96% | 98.94% | 0% | 84.34% | 0% | 87.83% | 100% | 100% | 76.67% | 80% | 100% | 0 |
| 57703 | RS Tk. IV Bukittinggi | 5 | 2024 | - | 86.5% | 87% | 95.04% | 88.92% | 95.31% | 0% | 96.07% | 93% | 95.9% | 93.08% | 95.61% | 100% | 0 |
| 57704 | RS Umum Royal Prima Marelan | 5 | 2024 | 06-10-2024 | 99.35% | 99% | 98.98% | 100% | 100% | 0% | 99.17% | 100% | 100% | 99.35% | 99.35% | 0% | 0 |
| 57705 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 5 | 2024 | 06-07-2024 | 94.07% | 95% | 100% | 0% | 54.55% | 0% | 0% | 0% | 100% | 0% | 0% | 83.33% | 0 |
| 57706 | RS Khusus Ibu dan Anak Permata Hati | 5 | 2024 | 06-10-2024 | 99.5% | 100% | 100% | 100% | 99.23% | 5.26% | 96.4% | 100% | 99.69% | 100% | 100% | 100% | 0 |
| 57707 | RS SUFINA AZIZ | 5 | 2024 | 06-07-2024 | 97.72% | 99% | 100% | 85.71% | 89.66% | 3.7% | 78.38% | 100% | 94.9% | 90.91% | 100% | 88.89% | 0 |
| 57708 | RS Umum Daerah Ujung Gading | 5 | 2024 | 06-10-2024 | 92.5% | 85% | 90.1% | 0% | 99.75% | 0% | 99.21% | 100% | 91.48% | 98.11% | 91.67% | 0% | 0 |
| 57709 | RS Umum Bina Kasih | 5 | 2024 | 06-08-2024 | 100% | 100% | 100% | 84.62% | 74.57% | 100% | 82.3% | 100% | 100% | 0% | 98.39% | 100% | 0 |
| 57710 | RS Umum Permata Hati | 5 | 2024 | 06-08-2024 | 83% | 91% | 100% | 33.33% | 90% | 0% | 59.24% | 100% | 97.24% | 0% | 97.22% | 100% | 0 |
| 57711 | RS Santa Maria Pekanbaru | 5 | 2024 | 06-08-2024 | 96.51% | 100% | 100% | 100% | 93.53% | 0% | 87.08% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57712 | RS Ibu dan Anak Annisa Payakumbuh | 5 | 2024 | - | 95.35% | 100% | 100% | 100% | 87.1% | 1.47% | 91.07% | 0% | 100% | 100% | 100% | 100% | 0 |
| 57713 | RS Umum BKM | 5 | 2024 | 06-08-2024 | 87.62% | 96% | 100% | 40% | 88.33% | 0% | 74.45% | 100% | 90.01% | 90.18% | 100% | 100% | 0 |
| 57714 | RS Ibu dan Anak Sukma Bunda | 5 | 2024 | 06-08-2024 | 89% | 95% | 100% | 100% | 49.18% | 0% | 95.83% | 100% | 86.2% | 85% | 92.16% | 100% | 0 |
| 57715 | RS Tk. IV 01.07.02 Binjai | 5 | 2024 | 06-10-2024 | 89.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 96.15% | 100% | 100% | 0 |
| 57716 | RS Umum Hermina Padang | 5 | 2024 | - | 94.64% | 93% | 100% | 50% | 80.46% | 3.19% | 93.48% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 57717 | RS Ibu dan Anak Stella Maris | 5 | 2024 | 06-10-2024 | 92.42% | 78% | 100% | 100% | 100% | 0.91% | 97.59% | 100% | 99.91% | 90.88% | 100% | 100% | 0 |
| 57718 | RS Umum Daerah Dr. Adnaan WD | 5 | 2024 | 06-03-2024 | 91.25% | 94% | 92.93% | 100% | 61.07% | 6.81% | 97.97% | 100% | 93.77% | 0% | 97.17% | 100% | 0 |
| 57719 | RS Jiwa Bina Karsa Medan | 5 | 2024 | 07-11-2024 | 95% | 94% | 100% | 0% | 96.19% | 0% | 95.24% | 0% | 97.51% | 100% | 100% | 85.71% | 0 |
| 57720 | RS Pertamina Hulu Rokan | 5 | 2024 | 06-10-2024 | 85% | 100% | 100% | 0% | 94% | 0% | 44.83% | 0% | 0% | 91.55% | 100% | 0% | 0 |
| 57721 | RS Umum Ibnu Sina Kota Payakumbuh | 5 | 2024 | 06-08-2024 | 88.98% | 99% | 100% | 100% | 85.37% | 0% | 58.58% | 100% | 84.46% | 90.48% | 100% | 100% | 0 |
| 57722 | RS Umum Daerah Dr. Muhammad Zein Painan | 5 | 2024 | 06-10-2024 | 90.95% | 92% | 100% | 100% | 36.22% | 0.8% | 80.61% | 100% | 94.15% | 99.14% | 100% | 100% | 0 |
| 57723 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 5 | 2024 | 06-06-2024 | 80% | 85% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 45.83% | 100% | 0% | 0 |
| 57724 | RS Umum Daerah Mohammad Natsir | 5 | 2024 | 06-10-2024 | 88.5% | 100% | 99% | 100% | 69.19% | 4.55% | 94% | 100% | 99.46% | 100% | 98.51% | 100% | 0 |
| 57725 | RS Bangkatan PTPN II | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 57726 | RS Umum Daerah Kota Bukittinggi | 5 | 2024 | 06-08-2024 | 82% | 90% | 98.32% | 100% | 66.31% | 0% | 90.7% | 100% | 90.3% | 100% | 98.87% | 100% | 0 |
| 57727 | RS Umum Artha Medica | 5 | 2024 | - | 83.1% | 84% | 100% | 86.22% | 42.04% | 4.26% | 84.46% | 100% | 100% | 94.55% | 100% | 100% | 0 |
| 57728 | RS Umum Daerah Pasaman Barat | 5 | 2024 | 06-10-2024 | 84.74% | 92% | 100% | 100% | 44.5% | 8.89% | 98.66% | 100% | 45.04% | 85.71% | 100% | 100% | 0 |
| 57729 | RS Umum Martha Friska | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 100% | 81.18% | 4.07% | 100% | 100% | 100% | 77.78% | 100% | 100% | 0 |
| 57730 | RS Ibu Anak Norfa Husada | 5 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57731 | RS Tk. III Reksodiwiryo Padang | 5 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 98.8% | 0.37% | 98.32% | 95.59% | 96.43% | 97.72% | 100% | 100% | 0 |
| 57732 | RS Umum Pusat H. Adam Malik | 5 | 2024 | 06-10-2024 | 93.78% | 99% | 99.99% | 100% | 91.3% | 0% | 91.19% | 99.44% | 100% | 94.58% | 100% | 100% | 0 |
| 57733 | RS Umum Daerah Lubuk Sikaping | 5 | 2024 | 06-10-2024 | 80.99% | 92% | 97.05% | 33.33% | 83.5% | 0% | 85.43% | 43.54% | 83.33% | 69.12% | 96.83% | 100% | 0 |
| 57734 | RS Umum Daerah dr. Rasidin Padang | 5 | 2024 | 06-10-2024 | 86.53% | 87% | 100% | 100% | 52.69% | 13.27% | 90.15% | 100% | 83.05% | 85% | 100% | 100% | 0 |
| 57735 | RS Umum Sri Ratu | 5 | 2024 | 06-07-2024 | 99% | 100% | 100% | 100% | 100% | 0% | 90.83% | 100% | 98.86% | 0% | 100% | 0% | 0 |
| 57736 | RS Ibu Anak Bunda Anisyah | 5 | 2024 | 01-01-1970 | 98% | 100% | 100% | 80% | 100% | 30% | 100% | 100% | 93.33% | 86.67% | 100% | 100% | 0 |
| 57737 | RS Umum Daerah Tengku Sulung | 5 | 2024 | 06-10-2024 | 96.62% | 96% | 96.19% | 100% | 81.21% | 0% | 95.24% | 100% | 89.61% | 100% | 100% | 100% | 0 |
| 57738 | RS Ibu dan Anak Cicik | 5 | 2024 | 06-08-2024 | 83.61% | 90% | 100% | 100% | 78.15% | 2.88% | 52.88% | 100% | 99.84% | 0% | 100% | 0% | 0 |
| 57739 | RS Umum Daerah Lubuk Basung | 5 | 2024 | 03-07-2025 | 84% | 88% | 100% | 0% | 85.23% | 1.56% | 98.05% | 100% | 85.1% | 84.21% | 97.76% | 88.89% | 0 |
| 57740 | RS Umum Islam Ibnu Sina | 5 | 2024 | 06-10-2024 | 82.26% | 43% | 100% | 0% | 76.18% | 10.05% | 78.03% | 100% | 91.88% | 0% | 100% | 100% | 0 |
| 57741 | RS Umum Daerah Sungai Dareh | 5 | 2024 | 06-10-2024 | 65.5% | 50% | 99.66% | 51.72% | 24.96% | 0% | 87.64% | 100% | 96.54% | 0% | 73.08% | 100% | 0 |
| 57742 | RS Umum Bunda Padang | 5 | 2024 | 06-10-2024 | 92.77% | 100% | 99.96% | 100% | 78.3% | 1.82% | 58.88% | 100% | 83.67% | 0% | 100% | 100% | 0 |
| 57743 | RS Umum Bandung | 5 | 2024 | 06-06-2024 | 92.01% | 88% | 86.27% | 85.71% | 92.88% | 95.83% | 94.02% | 100% | 86.69% | 93.33% | 87.1% | 100% | 0 |
| 57744 | RS Umum Mesra | 5 | 2024 | 06-10-2024 | 80% | 92% | 60% | 100% | 80% | 0% | 75% | 100% | 100% | 100% | 60% | 80% | 0 |
| 57745 | RS Ibu dan Anak Murni Teguh Rosiva | 5 | 2024 | 06-10-2024 | 88.22% | 100% | 100% | 0% | 83.85% | 0% | 87% | 100% | 98.12% | 0% | 97.73% | 100% | 0 |
| 57746 | RS Umum Tandun | 5 | 2024 | 06-07-2024 | 98.35% | 100% | 100% | 0% | 22.53% | 0% | 93.92% | 100% | 63.97% | 85.71% | 100% | 100% | 0 |
| 57747 | RS Umum Daerah dr. Achmad Darwis | 5 | 2024 | 06-10-2024 | 95.44% | 98% | 99.87% | 100% | 71.36% | 0% | 99.05% | 100% | 100% | 0% | 99.39% | 0% | 0 |
| 57748 | RS Umum Haji Medan | 5 | 2024 | 06-07-2024 | 85.37% | 94% | 100% | 86.67% | 82.58% | 36% | 87.17% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57749 | RS Ibu Anak Husada Bunda | 5 | 2024 | 06-08-2024 | 85% | 98% | 92.11% | 100% | 91.82% | 0% | 89.47% | 100% | 90.45% | 92.11% | 95% | 100% | 0 |
| 57750 | RS Umum Selaguri | 5 | 2024 | - | 86.72% | 96% | 100% | 0% | 91.1% | 0% | 85.71% | 100% | 100% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.