Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 6351 | RS Umum MMC | 10 | 2025 | 11-06-2025 | 97% | 100% | 100% | 0% | 99.45% | 10.48% | 42.82% | 78.57% | 99.99% | 0% | 100% | 100% | |
| 6352 | RS Umum Islam Asy-Syifaa Bandar Jaya | 10 | 2025 | 11-06-2025 | 89.31% | 94% | 99.92% | 100% | 84.39% | 2.6% | 51.48% | 96.3% | 86.34% | 80% | 100% | 100% | 0 |
| 6353 | RS Umum Daerah Encik Mariyam | 10 | 2025 | 11-10-2025 | 0% | 0% | 100% | 40% | 76.04% | 0% | 98.97% | 100% | 95.45% | 92.68% | 100% | 0% | 0 |
| 6354 | RS Umum Gladish Medical Center | 10 | 2025 | 11-10-2025 | 90.5% | 96% | 100% | 0% | 95% | 0% | 86.27% | 100% | 90.34% | 100% | 100% | 100% | |
| 6355 | RS Umum Medistra | 10 | 2025 | 11-10-2025 | 85.5% | 100% | 100% | 0% | 86.85% | 5.93% | 47.23% | 99.05% | 94.75% | 100% | 100% | 100% | |
| 6356 | RS Umum Pondok Indah | 10 | 2025 | 11-10-2025 | 99.02% | 100% | 100% | 100% | 83.18% | 4.81% | 81.57% | 100% | 0% | 95.83% | 100% | 86.87% | |
| 6357 | RS Umum Surya Asih | 10 | 2025 | 11-08-2025 | 98% | 97% | 100% | 100% | 91.41% | 0.39% | 92.28% | 100% | 75.59% | 92.37% | 100% | 100% | |
| 6358 | RS Umum Daerah Tarempa | 10 | 2025 | 11-10-2025 | 86.5% | 87% | 100% | 100% | 100% | 4.55% | 100% | 85.71% | 100% | 100% | 74% | 0% | 0 |
| 6359 | RS Bedah Siloam Asri | 10 | 2025 | 11-07-2025 | 92.13% | 100% | 100% | 100% | 64.08% | 1.27% | 70.3% | 100% | 99.76% | 100% | 100% | 100% | 0 |
| 6360 | RS Ibu dan Anak Mutiara Hati | 10 | 2025 | 11-06-2025 | 100% | 100% | 100% | 100% | 98.38% | 0% | 87.72% | 90% | 100% | 87.72% | 100% | 0% | |
| 6361 | RS Umum Daerah Kriopanting Payung | 10 | 2025 | 11-07-2025 | 90% | 99% | 100% | 0% | 99.16% | 0% | 89.9% | 100% | 93.38% | 100% | 100% | 0% | 0 |
| 6362 | RS Umum Daerah Dabo Kabupaten Lingga | 10 | 2025 | 11-10-2025 | 69.47% | 90% | 100% | 100% | 83.89% | 0% | 100% | 92.5% | 0% | 0% | 100% | 100% | 0 |
| 6363 | RS Umum Mitra Mulia Husada | 10 | 2025 | 11-01-2025 | 96.5% | 100% | 100% | 90% | 95% | 0.54% | 86% | 100% | 87% | 94% | 100% | 100% | 0 |
| 6364 | RS Umum Daerah Ragab Begawe Caram | 10 | 2025 | 11-10-2025 | 99.6% | 100% | 100% | 100% | 33.64% | 2.38% | 81.18% | 100% | 87.75% | 83.05% | 85.65% | 100% | |
| 6365 | RS Umum Santa Elisabeth Batam Kota | 10 | 2025 | 11-10-2025 | 86.39% | 100% | 100% | 100% | 92.35% | 0% | 99.06% | 100% | 99.89% | 83.33% | 100% | 100% | 0 |
| 6366 | RS Umum Permata Hati | 10 | 2025 | 01-01-1970 | 98.96% | 97% | 98.62% | 100% | 83.8% | 5.56% | 100% | 100% | 100% | 100% | 96.19% | 100% | 0 |
| 6367 | RS Umum Yukum Medical Centre | 10 | 2025 | 11-04-2025 | 98.18% | 99% | 98.84% | 95.24% | 100% | 0% | 100% | 100% | 100% | 96.43% | 98.51% | 93.33% | 0 |
| 6368 | RS Umum Agung | 10 | 2025 | 11-10-2025 | 81.07% | 89% | 88.36% | 0% | 73.49% | 2.44% | 73.97% | 100% | 94.25% | 79.59% | 96.2% | 100% | |
| 6369 | RS Ibu Anak Puti Bungsu | 10 | 2025 | 11-08-2025 | 97.31% | 98% | 98.84% | 100% | 97.49% | 0% | 92.48% | 100% | 100% | 100% | 100% | 100% | 0 |
| 6370 | RS Artha Bunda | 10 | 2025 | 11-10-2025 | 100% | 100% | 100% | 96.77% | 92% | 0% | 100% | 100% | 100% | 100% | 100% | 98.5% | |
| 6371 | RS Badan Pengusahaan Batam | 10 | 2025 | 11-10-2025 | 85.22% | 100% | 100% | 100% | 91.45% | 0% | 93.25% | 100% | 93.64% | 95.24% | 100% | 100% | |
| 6372 | RS Umum Daerah May Jen HM Ryacudu | 10 | 2025 | 11-10-2025 | 81.5% | 71% | 100% | 100% | 77.94% | 7.69% | 100% | 100% | 92.86% | 92% | 100% | 100% | |
| 6373 | RS Umum Az - Zahra | 10 | 2025 | 11-07-2025 | 100% | 100% | 100% | 100% | 86.96% | 0% | 54.6% | 100% | 80.11% | 80% | 100% | 100% | |
| 6374 | RS Umum Handayani | 10 | 2025 | 11-04-2025 | 86% | 88% | 98.44% | 100% | 95.31% | 0% | 90.62% | 100% | 97.42% | 85.71% | 100% | 100% | 0 |
| 6375 | RS Umum HI. Muhammad Yusuf | 10 | 2025 | 11-02-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | |
| 6376 | RS Umum Harapan Bunda Batam | 10 | 2025 | 11-10-2025 | 94.07% | 100% | 100% | 0% | 97.48% | 0% | 69.03% | 97.81% | 83.57% | 80% | 100% | 100% | 0 |
| 6377 | RS Ibu Anak Puri Adhya Paramita | 10 | 2025 | 11-10-2025 | 92.19% | 99% | 99.69% | 91.67% | 97.92% | 0% | 93.17% | 100% | 100% | 100% | 100% | 0% | 0 |
| 6378 | RS Umum Daerah Menggala Tulang Bawang | 10 | 2025 | 11-07-2025 | 87.5% | 93% | 97.76% | 0% | 55.03% | 0% | 91.2% | 100% | 84.07% | 0% | 48.18% | 0% | |
| 6379 | RS Umum Prikasih | 10 | 2025 | 11-07-2025 | 91.24% | 100% | 97.03% | 50% | 45.99% | 33.44% | 81.21% | 100% | 98.88% | 100% | 98.62% | 100% | 0 |
| 6380 | RS Umum Charis Medika | 10 | 2025 | 11-05-2025 | 97% | 98% | 100% | 71.43% | 98.34% | 100% | 95.95% | 100% | 100% | 100% | 100% | 100% | |
| 6381 | RS Candimas Medical Center | 10 | 2025 | 11-06-2025 | 98.56% | 100% | 69.29% | 100% | 75.49% | 1.4% | 85.73% | 100% | 99.58% | 70% | 99.4% | 0% | |
| 6382 | RS Medika Insani | 10 | 2025 | 11-10-2025 | 90.62% | 94% | 100% | 100% | 76.78% | 1.82% | 55.79% | 100% | 98.51% | 100% | 100% | 100% | |
| 6383 | RS Umum Santa Elisabeth Batam | 10 | 2025 | 11-07-2025 | 87.69% | 99% | 100% | 100% | 76.42% | 0.5% | 96.26% | 100% | 96.83% | 62.5% | 100% | 0% | 0 |
| 6384 | RS Orthopedi Siaga Raya | 10 | 2025 | 11-10-2025 | 83.17% | 94% | 100% | % | 96.33% | 0% | 70% | 100% | 94.98% | 88.89% | 100% | 100% | |
| 6385 | RS Umum Daerah Zainal Abidin Pagar Alam | 10 | 2025 | 11-04-2025 | 91.14% | 100% | 100% | 100% | 84.91% | 0% | 100% | 100% | 89.47% | 100% | 100% | 100% | |
| 6386 | RS Umum Daerah Kota Tanjung Pinang | 10 | 2025 | 01-01-1970 | 90% | 90% | 100% | 0% | 84.9% | 0% | 85.98% | 100% | 100% | 100% | 100% | 100% | 0 |
| 6387 | RS Umum Harapan Bunda | 10 | 2025 | 11-10-2025 | 95.83% | 93% | 100% | 100% | 95.38% | 0.23% | 81.76% | 100% | 81.35% | 87.69% | 100% | 100% | 0 |
| 6388 | RS Khusus Bedah THT Yayasan Yurino | 10 | 2025 | 11-07-2025 | 100% | 100% | 100% | 0% | 83.33% | 0% | 100% | 0% | 86.96% | 100% | 100% | 100% | |
| 6389 | RS Umum Haji Kamino | 10 | 2025 | 11-07-2025 | 86.35% | 100% | 100% | 100% | 93.33% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 6390 | RS Maria Regina | 10 | 2025 | 11-10-2025 | 100% | 100% | 100% | 100% | 92.07% | 0% | 100% | 100% | 93% | 75% | 100% | 100% | 0 |
| 6391 | RS Umum Daerah Sukadana | 10 | 2025 | 11-05-2025 | 77.5% | 89% | 88.89% | 0% | 71.97% | 0% | 97.78% | 100% | 95.85% | 90.91% | 83.92% | 100% | |
| 6392 | RS Umum Setia Mitra | 10 | 2025 | 11-10-2025 | 96.67% | 100% | 100% | 100% | 90% | 0% | 88.5% | 100% | 89.85% | 86.67% | 100% | 100% | |
| 6393 | RS Jiwa Daerah Provinsi Lampung | 10 | 2025 | 11-08-2025 | 82% | 80% | 90% | 0% | 88% | 0% | 84% | 84% | 92% | 80% | 80% | 100% | |
| 6394 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 10 | 2025 | 11-10-2025 | 86.83% | 100% | 100% | 66.67% | 95.56% | 6.45% | 98.91% | 100% | 80.43% | 100% | 91.6% | 100% | 0 |
| 6395 | RS Umum Imanuel Way Halim | 10 | 2025 | 01-01-1970 | 0.05% | 98% | 100% | 50% | 73.55% | 5.92% | 61.9% | 100% | 96.23% | 37.9% | 99.05% | 100% | 0 |
| 6396 | RS Bhayangkara Batam Polda Kepri | 10 | 2025 | 11-07-2025 | 97.54% | 100% | 100% | 100% | 94.8% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 6397 | RS Khusus Mata Permana Sari | 10 | 2025 | 11-04-2025 | 97.1% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | |
| 6398 | RS Ibu dan Anak Griya Medika Batam | 10 | 2025 | 01-01-1970 | 96% | 100% | 100% | 87.5% | 87.94% | 3.85% | 82.3% | 100% | 90.2% | 83.33% | 100% | 100% | 0 |
| 6399 | RS Umum Bumi Waras | 10 | 2025 | 11-08-2025 | 84.5% | 95% | 100% | 100% | 70.37% | 0% | 95.22% | 100% | 96.77% | 79.25% | 86.22% | 90% | 0 |
| 6400 | RS Ketergantungan Obat | 10 | 2025 | 11-07-2025 | 91.24% | 100% | 100% | 0% | 84.32% | 0% | 71.61% | 100% | 96.33% | 73.68% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.