Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 65001 | RS Ibu dan Anak AL-Fauzan | 7 | 2024 | 08-01-2024 | 100% | 93% | 83.33% | 0% | 66.67% | 100% | 0% | 0% | 100% | 100% | 100% | 100% | 0 |
| 65002 | RS Umum Daerah Ciracas | 7 | 2024 | 08-09-2024 | 98% | 100% | 100% | 100% | 100% | 0% | 93.41% | 100% | 100% | 99.29% | 100% | 100% | 0 |
| 65003 | RS Menteng Mitra Afia | 7 | 2024 | 08-10-2024 | 100% | 100% | 100% | 100% | 100% | 0.61% | 48.33% | 100% | 77.86% | 100% | 100% | 100% | 0 |
| 65004 | RS Umum Tzu Chi Hospital | 7 | 2024 | 08-09-2024 | 92.75% | 100% | 99.02% | 0% | 86.13% | 3.98% | 65.71% | 98.91% | 94.81% | 91.86% | 97.84% | 100% | 0 |
| 65005 | RS Anak dan Bunda Harapan Kita | 7 | 2024 | 08-08-2024 | 78.67% | 94% | 99.99% | 85.71% | 48.01% | 0.58% | 98.7% | 100% | 96.5% | 100% | 100% | 100% | 0 |
| 65006 | RS Umum YPK Mandiri | 7 | 2024 | 08-07-2024 | 100% | 100% | 100% | 50% | 89.58% | 0% | 100% | 100% | 98.58% | 100% | 100% | 0% | 0 |
| 65007 | RS Pondok Indah Puri Indah | 7 | 2024 | 08-09-2024 | 95% | 100% | 100% | 0% | 92.35% | 4.42% | 66.89% | 100% | 0% | 100% | 96.33% | 100% | 0 |
| 65008 | RS Umum Premier Jatinegara | 7 | 2024 | 08-09-2024 | 93.66% | 100% | 100% | 0% | 53.6% | 15.92% | 59.32% | 98.61% | 81.86% | 100% | 98.4% | 100% | 0 |
| 65009 | RS Jiwa Islam Klender | 7 | 2024 | 01-01-1970 | 85.42% | 100% | 100% | 0% | 92.18% | 0% | 75.91% | 100% | 99.51% | 98.59% | 100% | 0% | 0 |
| 65010 | RS Umum Pekerja | 7 | 2024 | 08-10-2024 | 89.45% | 99% | 100% | 62.5% | 99.83% | 1.12% | 44.1% | 100% | 100% | 70% | 100% | 100% | 0 |
| 65011 | RS Mata JEC Primasana @Tanjung Priok | 7 | 2024 | 08-09-2024 | 81.11% | 100% | 100% | 0% | 54.95% | 2.73% | 100% | 100% | 100% | 63.27% | 100% | 100% | 0 |
| 65012 | RS Ibu dan Anak SamMarie Basra | 7 | 2024 | 08-07-2024 | 93.6% | 96% | 100% | 0% | 84.83% | 0% | 83.15% | 100% | 90% | 100% | 100% | 100% | 0 |
| 65013 | RS Jantung dan Pembuluh Darah Harapan Kita | 7 | 2024 | 08-08-2024 | 91.03% | 100% | 100% | 0% | 86.25% | 1.56% | 93.01% | 100% | 98.48% | 89.51% | 100% | 100% | 0 |
| 65014 | RS Umum Mayapada | 7 | 2024 | 08-09-2024 | 88.28% | 98% | 99.32% | % | 80.03% | 0.26% | 97.79% | 96.77% | 99.67% | 100% | 99.29% | 100% | 0 |
| 65015 | RS Umum Murni Teguh Sudirman Jakarta | 7 | 2024 | 08-10-2024 | 95% | 100% | 100% | 0% | 76.76% | 13.59% | 95.83% | 100% | 100% | 0% | 100% | 94.7% | 0 |
| 65016 | RS Umum Hermina Jatinegara | 7 | 2024 | 08-09-2024 | 97.12% | 99% | 100% | 100% | 89.94% | 1.09% | 90.48% | 100% | 95.81% | 92.83% | 100% | 100% | 0 |
| 65017 | RS Umum Medimas | 7 | 2024 | 08-10-2024 | 94.89% | 97% | 100% | 0% | 100% | 10.53% | 76.74% | 100% | 86.79% | 100% | 100% | 100% | 0 |
| 65018 | RS Umum Bunda Mulia | 7 | 2024 | 08-09-2024 | 98.6% | 98% | 100% | 100% | 98.27% | 0% | 79.65% | 100% | 90.85% | 80% | 100% | 100% | 0 |
| 65019 | RS Umum Muhammadiyah | 7 | 2024 | 08-10-2024 | 75.77% | 95% | 95.08% | 100% | 57% | 4.31% | 64.78% | 83.88% | 89.38% | 75.57% | 92.06% | 100% | 0 |
| 65020 | RS Umum Hermina Bogor | 7 | 2024 | 08-10-2024 | 96.22% | 100% | 100% | 100% | 96.67% | 0% | 96.02% | 100% | 95.07% | 80% | 100% | 100% | 0 |
| 65021 | RS Eka Bekasi | 7 | 2024 | 08-05-2024 | 88.51% | 96% | 100% | 100% | 70.19% | 4.76% | 85.12% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 65022 | RS Karisma Cimareme | 7 | 2024 | 08-10-2024 | 74.5% | 94% | 100% | 50% | 64.98% | 1.79% | 64.53% | 100% | 95.61% | 96.25% | 98.45% | 100% | 0 |
| 65023 | RS Umum Juwita | 7 | 2024 | 08-07-2024 | 98.89% | 99% | 100% | 100% | 100% | 0% | 66.44% | 100% | 94.67% | 75% | 100% | 100% | 0 |
| 65024 | RS Umum Kartika Husada | 7 | 2024 | 01-01-1970 | 88.9% | 97% | 98.74% | 100% | 100% | 3.33% | 77.42% | 100% | 100% | 0% | 0% | 62.5% | 0 |
| 65025 | RS Umum Helsa | 7 | 2024 | 08-09-2024 | 81.7% | 98% | 98.41% | 100% | 93.94% | 1.44% | 97.55% | 100% | 95.21% | 76.47% | 95.93% | 100% | 0 |
| 65026 | RS Khusus Mata Cicendo | 7 | 2024 | 12-10-2024 | 97.72% | 100% | 100% | 0% | 92.68% | 1.69% | 100% | 100% | 91.33% | 100% | 100% | 100% | 0 |
| 65027 | RS Umum Ridhoka Salma | 7 | 2024 | 08-07-2024 | 80.41% | 91% | 99.61% | 100% | 98.78% | 2.01% | 50.55% | 100% | 89.15% | 55% | 99.49% | 93.48% | 0 |
| 65028 | RS Mitra Keluarga Pratama | 7 | 2024 | 08-09-2024 | 99.46% | 100% | 100% | 0% | 82.38% | 4.62% | 52.09% | 100% | 100% | 100% | 99.83% | 92.31% | 0 |
| 65029 | RS Umum Amanda Mitra Keluarga | 7 | 2024 | 08-05-2024 | 99.01% | 98% | 99.56% | 100% | 85.56% | 0.33% | 87.94% | 100% | 100% | 77.78% | 95.29% | 100% | 0 |
| 65030 | RS AMC | 7 | 2024 | 08-08-2024 | 94.61% | 99% | 100% | 0% | 77.34% | 0% | 44.07% | 99.08% | 94.53% | 100% | 100% | 100% | 0 |
| 65031 | RS Umum Melinda 2 | 7 | 2024 | 08-05-2024 | 96.52% | 97% | 98.79% | 100% | 72.73% | 8.66% | 88.37% | 100% | 100% | 100% | 98.08% | 82.61% | 0 |
| 65032 | RS Umum Rosela | 7 | 2024 | 08-09-2024 | 92.5% | 86% | 71.43% | 100% | 56.76% | 0% | 72.73% | 100% | 100% | 63.33% | 100% | 91.67% | 0 |
| 65033 | RS Umum Bhayangkara Setukpa Lemdikpol | 7 | 2024 | 08-10-2024 | 96% | 100% | 100% | 100% | 95.25% | 1.14% | 80.98% | 100% | 94.03% | 80% | 100% | 86.67% | 0 |
| 65034 | RS Ananda Babelan | 7 | 2024 | 08-07-2024 | 95% | 95% | 99.94% | 85.71% | 88.89% | 12.58% | 58.25% | 100% | 100% | 91.8% | 100% | 86.96% | 0 |
| 65035 | RS Umum Mitra Keluarga Bekasi Timur | 7 | 2024 | 08-08-2024 | 98.49% | 100% | 100% | 0% | 100% | 3.38% | 95.04% | 100% | 88.51% | 100% | 100% | 100% | 0 |
| 65036 | RS Umum IMC | 7 | 2024 | 08-09-2024 | 100% | 100% | 80.77% | 100% | 15% | 0% | 90.36% | 100% | 92.15% | 100% | 0% | 100% | 0 |
| 65037 | RS Umum Harapan Keluarga Jababeka | 7 | 2024 | 08-10-2024 | 100% | 100% | 100% | 100% | 78.69% | 0% | 79.04% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65038 | RS Umum Trimitra | 7 | 2024 | 08-09-2024 | 91.62% | 91% | 100% | 100% | 100% | 0% | 74% | 100% | 100% | 100% | 100% | 0% | 0 |
| 65039 | RSAU dr. M. Salamun | 7 | 2024 | 01-10-2025 | 87.24% | 87% | 100% | 100% | 90.44% | 0% | 86.37% | 99.47% | 90.33% | 92.92% | 100% | 100% | 82.25 |
| 65040 | RS Umum Medirossa Cikarang | 7 | 2024 | 08-09-2024 | 98.91% | 99% | 100% | 0% | 39.54% | 0% | 77.38% | 100% | 77.76% | 92.73% | 100% | 100% | 0 |
| 65041 | RS Ibu dan Anak Gizar | 7 | 2024 | 08-07-2024 | 87.5% | 86% | 85.71% | 100% | 90% | 0% | 84.38% | 0% | 90.91% | 83.33% | 84.62% | 100% | 0 |
| 65042 | RS Umum Sumber Hurip | 7 | 2024 | 08-10-2024 | 86.5% | 95% | 100% | 78.57% | 82.17% | 0% | 88.31% | 57.32% | 81.28% | 100% | 100% | 100% | 0 |
| 65043 | RS San Medical Center | 7 | 2024 | 08-02-2024 | 97.5% | 98% | 98% | 100% | 86.67% | 0% | 93.48% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65044 | RS Khusus Ginjal Ny. R. A. Habibie | 7 | 2024 | 08-10-2024 | 85.34% | 97% | 98.58% | 0% | 74.88% | 1.09% | 84.74% | 100% | 91.72% | 86.75% | 100% | 100% | 0 |
| 65045 | RS Umum Karya Medika II | 7 | 2024 | 08-10-2024 | 82.63% | 99% | 100% | 100% | 100% | 3.33% | 56.66% | 100% | 92.17% | 42.86% | 100% | 100% | 0 |
| 65046 | RS Ibu dan Anak Pasutri | 7 | 2024 | 08-05-2024 | 74.76% | 70% | 100% | 100% | 44.46% | 1.11% | 96.39% | 100% | 100% | 0% | 100% | 100% | 0 |
| 65047 | RS Umum Hermina Arcamanik | 7 | 2024 | 08-08-2024 | 94.04% | 100% | 100% | 90.91% | 80.44% | 0.32% | 97.77% | 100% | 100% | 88.62% | 100% | 100% | 0 |
| 65048 | RS Jiwa dr. H. Marzoeki Mahdi | 7 | 2024 | 08-08-2024 | 93.81% | 99% | 100% | 100% | 43.52% | 0% | 95.29% | 100% | 96.94% | 94.02% | 100% | 100% | 0 |
| 65049 | RS Umum Amanda | 7 | 2024 | 08-06-2024 | 98.34% | 100% | 100% | 85.71% | 91.05% | 0% | 95.38% | 89.47% | 88.83% | 75% | 100% | 100% | 0 |
| 65050 | RS Umum Sentral Medika | 7 | 2024 | 08-05-2024 | 87.46% | 100% | 21.92% | 17.07% | 27.95% | 36.59% | 66.76% | 100% | 100% | 100% | 26.97% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.