Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 7151 | RS Umum Metro Hospitals | 3 | 2026 | 99.41% | 99% | 100% | 86.67% | 87.5% | 0% | 91.04% | 100% | 91.68% | 100% | 100% | 100% | 0 |
| 7152 | RS Umum Graha Juanda | 3 | 2026 | 92.26% | 98% | 100% | 100% | 100% | 0% | 80.18% | 82.61% | 100% | 100% | 100% | 84.62% | 0 |
| 7153 | RS Cahaya Medika | 3 | 2026 | 100% | 100% | 100% | 100% | 98.22% | 4% | 98.41% | 100% | 99.04% | 100% | 100% | 100% | 0 |
| 7154 | RS Umum Harapan Mulia | 3 | 2026 | 100% | 100% | 100% | 100% | 98.63% | 0% | 98.92% | 100% | 98.76% | 99.8% | 100% | 99.87% | 0 |
| 7155 | RS Umum Medirossa 2 | 3 | 2026 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 90.48% | 100% | 100% | 100% | 100% | 0 |
| 7156 | RS Umum Cikarang Medika | 3 | 2026 | 99% | 100% | 100% | 100% | 90.84% | 0% | 76.85% | 100% | 0% | 90% | 100% | 94.12% | 0 |
| 7157 | RS Umum Kartika Husada Setu | 3 | 2026 | 86.85% | 100% | 100% | 82.35% | 89.07% | 4.95% | 6.29% | 100% | 91.05% | 100% | 100% | 100% | 0 |
| 7158 | RS Umum Permata Bekasi | 3 | 2026 | 99.81% | 100% | 100% | 84.44% | 93.51% | 2.04% | 99.21% | 100% | 97.66% | 100% | 100% | 97.67% | 0 |
| 7159 | RS Umum Amanda | 3 | 2026 | 98.55% | 100% | 100% | 0% | 100% | 0% | 97.41% | 83.93% | 91.91% | 100% | 100% | 100% | 0 |
| 7160 | RS Umum Bhakti Kartini | 3 | 2026 | 75.63% | 67% | 80.56% | 0% | 100% | 0% | 71.06% | 100% | 93.65% | 92.31% | 100% | 100% | 0 |
| 7161 | RS Umum Permata Keluarga Lippo Cikarang | 3 | 2026 | 86.02% | 100% | 100% | 0% | 85.35% | 12.22% | 73.42% | 100% | 99.87% | 100% | 100% | 100% | 0 |
| 7162 | RS Umum Hermina Bekasi | 3 | 2026 | 89.26% | 100% | 100% | 100% | 78.23% | 0% | 76.17% | 97.06% | 100% | 91.45% | 100% | 100% | 0 |
| 7163 | RS Umum Tiara | 3 | 2026 | 96.99% | 99% | 97.68% | 100% | 86.01% | 3.75% | 88.62% | 100% | 97.09% | 100% | 97.79% | 100% | 0 |
| 7164 | RS Umum Bella | 3 | 2026 | 92% | 98% | 100% | % | 100% | 0% | 79.86% | 100% | 99.98% | 78.26% | 100% | 100% | 0 |
| 7165 | RS Mitra Keluarga Pratama | 3 | 2026 | 99.71% | 100% | 100% | % | 96.5% | 1.32% | 84.85% | 100% | 98.75% | 100% | 100% | 85.71% | 0 |
| 7166 | RS Umum Masmitra | 3 | 2026 | 90% | 93% | 100% | 44.44% | 41.6% | 0% | 39.18% | 100% | 5.99% | 40% | 100% | 100% | 0 |
| 7167 | RS Ananda Babelan | 3 | 2026 | 95.31% | 94% | 99.26% | 83.33% | 83.06% | 28.28% | 58.33% | 100% | 100% | 94.2% | 100% | 92.59% | 0 |
| 7168 | RS Eka Bekasi | 3 | 2026 | 87.66% | 97% | 100% | 0% | 77.84% | 4.7% | 86.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 7169 | RS Siloam Sentosa | 3 | 2026 | 96.44% | 97% | 100% | 100% | 85.56% | 2.09% | 96.43% | 100% | 92.88% | 66.67% | 100% | 100% | 0 |
| 7170 | RS Umum Daerah Cililin | 3 | 2026 | 95.85% | 82% | 100% | 100% | 56.26% | 0% | 74% | 100% | 97.79% | 71.43% | 89.86% | 100% | 0 |
| 7171 | RS Mekar Sari | 3 | 2026 | 96.94% | 100% | 100% | 100% | 88.09% | 0% | 86.91% | 100% | 37.99% | 79.38% | 100% | 100% | 0 |
| 7172 | RS Primaya | 3 | 2026 | 96.59% | 96% | 100% | 100% | 94.58% | 3% | 94.75% | 100% | 95.64% | 87.5% | 100% | 100% | 0 |
| 7173 | RS Karisma Cimareme | 3 | 2026 | 77% | 95% | 100% | 25% | 85.86% | 0% | 66.28% | 100% | 95.31% | 100% | 99.64% | 100% | 0 |
| 7174 | RS Karunia Kasih | 3 | 2026 | 85.48% | 85% | 100% | 84.21% | 80% | 0% | 77.78% | 100% | 98.97% | 73.33% | 100% | 100% | 0 |
| 7175 | RS Umum IMC | 3 | 2026 | 100% | 100% | 93.86% | 100% | 68.73% | 0% | 61.07% | 100% | 96.84% | 100% | 94.06% | 0% | 0 |
| 7176 | RS Umum Daerah Cikalongwetan | 3 | 2026 | 81.5% | 85% | 100% | 100% | 80% | 0% | 95% | 100% | 84% | 0% | 100% | 100% | 0 |
| 7177 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 3 | 2026 | 83.91% | 96% | 100% | 90% | 71.89% | 3.5% | 82.15% | 100% | 90.01% | 100% | 100% | 100% | 0 |
| 7178 | RS Ibu dan Anak Kartini | 3 | 2026 | 98.19% | 100% | 100% | 100% | 92.48% | 0% | 95.12% | 100% | 97.7% | 94.99% | 100% | 87.5% | 0 |
| 7179 | RS Umum Cahya Kawaluyan | 3 | 2026 | 94.96% | 97% | 100% | 100% | 51.69% | 0% | 75.33% | 100% | 99.93% | 88.37% | 100% | 100% | 0 |
| 7180 | RS Ibu dan Anak Cahaya Bunda | 3 | 2026 | 86.22% | 100% | 100% | 100% | 93.56% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 7181 | RS Umum Daerah Lembang | 3 | 2026 | 94.06% | 89% | 100% | 100% | 88.39% | 5.36% | 83.17% | 100% | 97.97% | 60% | 100% | 100% | 0 |
| 7182 | RS Umum Tarumajaya | 3 | 2026 | 84% | 83% | 88.89% | 87.5% | 90.95% | 87.5% | 84.21% | 100% | 100% | 87.5% | 100% | 80% | 0 |
| 7183 | RS EMC Cikarang | 3 | 2026 | 95.76% | 97% | 99.9% | 100% | 57.14% | 12.87% | 75.69% | 100% | 87.96% | 100% | 83.61% | 97.96% | 0 |
| 7184 | RS Siloam Bekasi Timur | 3 | 2026 | 96.59% | 100% | 100% | 0% | 92.94% | 0.56% | 84.13% | 100% | 100% | 95% | 100% | 100% | 0 |
| 7185 | RS Umum Pinna | 3 | 2026 | 79.5% | 93% | 100% | 75% | 78.77% | 0% | 80% | 100% | 66.28% | 90.67% | 100% | 83.33% | 0 |
| 7186 | RS Helsa | 3 | 2026 | 95.05% | 100% | 98.36% | 0% | 64.47% | 2% | 97.36% | 100% | 100% | 75% | 100% | 100% | 0 |
| 7187 | RS Umum Dr. Iqbali Taufan | 3 | 2026 | 100% | 100% | 100% | 0% | 98.06% | 0% | 53.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 7188 | RS Umum Daerah Cabangbungin | 3 | 2026 | 87.55% | 91% | 100% | 100% | 44.93% | 0% | 88.04% | 100% | 96.66% | 100% | 100% | 100% | 0 |
| 7189 | RS Umum Mitra Keluarga Bekasi Timur | 3 | 2026 | 99.53% | 100% | 100% | 0% | 91.74% | 0.58% | 86.18% | 96.09% | 97.18% | 100% | 100% | 100% | 0 |
| 7190 | RS Umum Permata Keluarga Jababeka | 3 | 2026 | 93.5% | 100% | 100% | % | 86.13% | 2.88% | 87.14% | 100% | 100% | 80.95% | 100% | 100% | 0 |
| 7191 | RS EMC Cibitung | 3 | 2026 | 94.41% | 94% | 100% | % | 74.59% | 2.17% | 67.59% | 100% | 80.87% | 0% | 100% | 100% | 0 |
| 7192 | RS Cenka | 3 | 2026 | 85.6% | 99% | 96.47% | 100% | 95.09% | 9.09% | 42.84% | 84% | 100% | 90.6% | 93.61% | 85% | 0 |
| 7193 | RS Umum Taman Harapan Baru | 3 | 2026 | 83.23% | 100% | 85.98% | 30.86% | 100% | 0% | 72.99% | 100% | 80.97% | 85.4% | 100% | 80.77% | 0 |
| 7194 | RS EMC Pekayon | 3 | 2026 | 94.46% | 93% | 99.84% | 0% | 59.6% | 3.85% | 55.62% | 100% | 96.59% | 100% | 92.82% | 100% | 0 |
| 7195 | RS Umum Juwita | 3 | 2026 | 95.41% | 96% | 100% | 100% | 100% | 0% | 19.9% | 100% | 99.68% | 81.25% | 100% | 0% | 0 |
| 7196 | RS Ibu dan Anak Aisyah Qurratu'ain | 3 | 2026 | 82.5% | 75% | 85% | 80% | 77.5% | 75% | 75% | 82.5% | 72.5% | 72.5% | 75% | 70% | 0 |
| 7197 | RS Ibu dan Anak Nurul Annisa | 3 | 2026 | 99% | 100% | 100% | % | 98.5% | 100% | 88.89% | 55.56% | 93.33% | 98.5% | 88.89% | 80% | 0 |
| 7198 | RS Umum Satria Medika | 3 | 2026 | 77.5% | 72% | 97% | 0% | 76% | 0% | 95% | 100% | 92.86% | 74% | 100% | 100% | 0 |
| 7199 | RS Umum Islam Banyubening Boyolali | 3 | 2026 | 97.95% | 98% | 99.79% | 100% | 47.83% | 1.11% | 38.25% | 100% | 86.94% | 40% | 93.35% | 100% | 0 |
| 7200 | RS Umum Charlie Hospital | 3 | 2026 | 98.55% | 100% | 100% | 100% | 65.07% | 0% | 61.41% | 100% | 92.93% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.