Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 74701 | RS Umum Daerah Welas Asih | 8 | 2024 | 99.88% | 100% | 100% | 90.91% | 68.52% | 0.45% | 84.82% | 100% | 96% | 98.83% | 100% | 100% | 0 |
| 74702 | RS Unggul Karsa Medika | 8 | 2024 | 85.27% | 100% | 100% | 92.59% | 82.85% | 3.12% | 82.97% | 100% | 81.79% | 0% | 100% | 100% | 0 |
| 74703 | RS Umum PTPN VIII | 8 | 2024 | 87.5% | 91% | 99.02% | 0% | 86% | 2.98% | 92.59% | 100% | 86.88% | 85.71% | 96% | 100% | 0 |
| 74704 | RS Umum Mary Cileungsi Hijau | 8 | 2024 | 98.05% | 100% | 100% | 87.1% | 69.49% | 4.23% | 90.51% | 100% | 98.85% | 79.59% | 100% | 86.57% | 0 |
| 74705 | RS Pasar Minggu Cirebon | 8 | 2024 | 90% | 92% | 80% | 50% | 100% | 100% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74706 | RS Umum Daerah Sayang | 8 | 2024 | 75.83% | 75% | 99.61% | 100% | 38.76% | 1.19% | 93.11% | 100% | 88.76% | 64.12% | 100% | 100% | 0 |
| 74707 | RS Harapan Sehati | 8 | 2024 | 93.18% | 91% | 98.43% | 100% | 98.82% | 0% | 80.82% | 80% | 100% | 92.5% | 98.79% | 81.25% | 0 |
| 74708 | RS Umum Dr. Hafiz | 8 | 2024 | 85.21% | 99% | 99.63% | 100% | 89.69% | 0% | 96.59% | 100% | 98.46% | 87.2% | 87.2% | 100% | 0 |
| 74709 | RS Umum Daerah 45 Kuningan | 8 | 2024 | 96.41% | 93% | 98.88% | 0% | 62.55% | 0.9% | 92.66% | 98.34% | 87.92% | 0% | 100% | 95.83% | 0 |
| 74710 | RS Umum Pamanukan Medical Center (PMC) | 8 | 2024 | 85.59% | 98% | 97.14% | 88.57% | 80.88% | 3.27% | 80% | 90.29% | 100% | 96.4% | 97.88% | 81.82% | 0 |
| 74711 | RS Umum Bhayangkara Indramayu | 8 | 2024 | 90.1% | 86% | 99.46% | 100% | 86.96% | 0% | 92.86% | 100% | 99.96% | 0% | 40.74% | 100% | 0 |
| 74712 | RS Umum Bunda Margonda | 8 | 2024 | 85.04% | 93% | 100% | 100% | 73.85% | 0% | 56.19% | 100% | 99.13% | 62.5% | 99.88% | 100% | 0 |
| 74713 | RS Umum Intan Husada | 8 | 2024 | 92.7% | 87% | 99.75% | 0% | 89.08% | 2.13% | 97.96% | 100% | 76.5% | 100% | 98.54% | 100% | 0 |
| 74714 | RS Umum Family Medical Center | 8 | 2024 | 95% | 90% | 100% | 0% | 90.45% | 0% | 49.78% | 100% | 91.65% | 100% | 100% | 100% | 0 |
| 74715 | Bogor Senior Hospital | 8 | 2024 | 97.28% | 99% | 100% | 0% | 84.04% | 0% | 0% | 100% | 97.36% | 0% | 100% | 100% | 0 |
| 74716 | RS Umum Kuningan Medical Center | 8 | 2024 | 80.2% | 94% | 100% | 100% | 98.1% | 0% | 83.55% | 100% | 91.33% | 69.23% | 89.61% | 100% | 0 |
| 74717 | RS Paru Provinsi Jawa Barat | 8 | 2024 | 98.55% | 98% | 98.25% | 100% | 100% | 0% | 98.17% | 100% | 97.53% | 98.28% | 98.13% | 100% | 0 |
| 74718 | RS Ibu dan Anak Tumbuh Kembang | 8 | 2024 | 94.44% | 96% | 100% | 100% | 81.49% | 0% | 69.19% | 100% | 69.36% | 56.52% | 100% | 100% | 0 |
| 74719 | RS Umum Al-Arif | 8 | 2024 | 99% | 99% | 100% | 100% | 98% | 0% | 98% | 100% | 98% | 96% | 100% | 100% | 0 |
| 74720 | RS Umum Annisa | 8 | 2024 | 81.75% | 90% | 100% | 80% | 96.77% | 5.47% | 100% | 100% | 69.62% | 68.42% | 100% | 100% | 0 |
| 74721 | RS Umum Dewi Sri | 8 | 2024 | 86.28% | 100% | 100% | 100% | 60% | 1.04% | 63.88% | 86.54% | 77.11% | 95.56% | 100% | 100% | 0 |
| 74722 | RS Umum Daerah Palabuhanratu | 8 | 2024 | 100% | 100% | 100% | 71.43% | 61.59% | 0.66% | 100% | 97.02% | 56.06% | 50% | 54% | 100% | 95 |
| 74723 | RS Umum Daerah Karawang | 8 | 2024 | 87.9% | 98% | 100% | 100% | 69.59% | 20.74% | 99.35% | 100% | 99.97% | 85.71% | 100% | 100% | 0 |
| 74724 | RS Umum Permata Cirebon | 8 | 2024 | 78.26% | 98% | 100% | 0% | 81.74% | 2.36% | 67.01% | 100% | 97.34% | 63.64% | 99.92% | 84.62% | 0 |
| 74725 | RS Pertamina Cirebon | 8 | 2024 | 88.29% | 100% | 100% | 100% | 89.06% | 0% | 75.02% | 100% | 82.31% | 84% | 100% | 100% | 0 |
| 74726 | RS Bedah Budi Kasih | 8 | 2024 | 97.14% | 99% | 100% | 0% | 45.24% | 0% | 95.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74727 | RS Umum Mitra Plumbon | 8 | 2024 | 96.53% | 99% | 100% | 100% | 62% | 2.89% | 73.42% | 100% | 81.55% | 91.67% | 100% | 100% | 0 |
| 74728 | RS Umum Nurhayati Garut | 8 | 2024 | 87% | 90% | 100% | 100% | 91% | 99.52% | 88.57% | 100% | 90% | 88.57% | 100% | 91.67% | 0 |
| 74729 | RS Umum Daerah Sumedang | 8 | 2024 | 87.17% | 90% | 100% | 100% | 93.25% | 0% | 75.1% | 100% | 91.91% | 100% | 100% | 100% | 0 |
| 74730 | RS Umum dr. Abdul Radjak Purwakarta | 8 | 2024 | 96.99% | 100% | 97.99% | 100% | 70.03% | 7.08% | 69.34% | 100% | 88% | 80% | 94.92% | 100% | 0 |
| 74731 | RS Umum Daerah Kab. Ciamis | 8 | 2024 | 89.5% | 91% | 96.67% | 100% | 60% | 0% | 97.67% | 99.56% | 89.26% | 85% | 98.81% | 100% | 0 |
| 74732 | RS Umum Proklamasi | 8 | 2024 | 86.94% | 100% | 100% | 0% | 92.14% | 0% | 65.06% | 100% | 94.72% | 60% | 100% | 0% | 0 |
| 74733 | RS Umum Daerah Cimacan | 8 | 2024 | 100% | 100% | 100% | 100% | 80% | 0% | 87.65% | 100% | 89.52% | 80% | 100% | 100% | 0 |
| 74734 | RS Umum Pertamina Balongan Indramayu | 8 | 2024 | 100% | 100% | 100% | 0% | 99.12% | 0% | 100% | 100% | 90.23% | 100% | 100% | 0% | 0 |
| 74735 | RS Umum Meilia | 8 | 2024 | 84.5% | 92% | 99.76% | 100% | 50.19% | 0% | 42.18% | 99.21% | 97.41% | 83.33% | 0% | 100% | 0 |
| 74736 | RS Umum Daerah Kab. Indramayu | 8 | 2024 | 97.54% | 94% | 100% | 100% | 56.3% | 1.13% | 95.2% | 81.03% | 93.88% | 100% | 63.68% | 100% | 0 |
| 74737 | RS Khusus Orthopedi RSOP Ciamis | 8 | 2024 | 100% | 100% | 100% | % | 0% | 87.5% | 82.31% | 100% | 80.95% | 100% | 100% | 100% | 0 |
| 74738 | RS Umum Daerah Leuwiliang | 8 | 2024 | 74.75% | 80% | 99.63% | 84.04% | 93.97% | 16.24% | 88.27% | 100% | 99.86% | 69.68% | 99.59% | 100% | 0 |
| 74739 | RS Mata Bandung Eye Center | 8 | 2024 | 96.5% | 100% | 100% | % | 92.98% | 2.06% | 100% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 74740 | RS Umum Bayukarta | 8 | 2024 | 82.39% | 82% | 97.02% | 0% | 94.46% | 14.21% | 84.34% | 66.86% | 100% | 66.4% | 100% | 100% | 0 |
| 74741 | RS Ibu dan Anak Citra Insani | 8 | 2024 | 87% | 96% | 92% | 100% | 57.03% | 0% | 97.24% | 100% | 99.82% | 80% | 100% | 100% | 0 |
| 74742 | RS Ibu dan Anak Nuraida | 8 | 2024 | 90.09% | 100% | 100% | 100% | 95.17% | 0% | 87.88% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74743 | RS Umum Juliana | 8 | 2024 | 94.5% | 100% | 100% | 0% | 81.11% | 0% | 62.54% | 100% | 100% | 82.46% | 100% | 100% | 0 |
| 74744 | RS Umum Daerah M. A. Sentot Patrol | 8 | 2024 | 93.09% | 94% | 95.24% | 100% | 37.43% | 1.17% | 100% | 95.81% | 93.42% | 99.12% | 100% | 100% | 0 |
| 74745 | RS Ibu dan Anak Livasya | 8 | 2024 | 96.67% | 98% | 100% | 83.33% | 76.5% | 1.08% | 86.52% | 100% | 91.8% | 0% | 100% | 100% | 0 |
| 74746 | RS Umum Daerah Oto Iskandar Di Nata | 8 | 2024 | 91% | 90% | 100% | 40% | 53.5% | 4.17% | 100% | 100% | 100% | 80% | 100% | 87.5% | 0 |
| 74747 | RS Umum Rama Hadi | 8 | 2024 | 97.61% | 100% | 100% | 0% | 81.25% | 100% | 87.5% | 100% | 97.76% | 100% | 100% | 100% | 0 |
| 74748 | RS Umum TNI AU Lanud Sulaiman | 8 | 2024 | 97.67% | 97% | 100% | 100% | 90.24% | 0% | 99.2% | 100% | 97.72% | 87.5% | 100% | 100% | 0 |
| 74749 | RS Syahid Al Irsyad | 8 | 2024 | 100% | 100% | 100% | 0% | 97.99% | 0% | 100% | 100% | 98.73% | 100% | 100% | 0% | 0 |
| 74750 | RS Islam Aysha | 8 | 2024 | 63.92% | 67% | 100% | 11.11% | 48.92% | 9.46% | 68.21% | 100% | 95.56% | 20.24% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.