Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 74851 | RS Umum Daerah Hajjah Andi Depu | 10 | 2023 | 11-02-2023 | 85% | 89% | 99.02% | 100% | 63.22% | 0% | 100% | 95.89% | 90.9% | 71.57% | 100% | 87.14% | 0 |
| 74852 | RS Umum Daerah dr. M. Mohammad Dunda | 10 | 2023 | 11-09-2023 | 86.25% | 99% | 100% | 14.29% | 70.36% | 0% | 92.28% | 100% | 100% | 100% | 100% | 0% | 0 |
| 74853 | RS Umum Daerah Kabupaten Majene | 10 | 2023 | 11-08-2023 | 83.82% | 82% | 95.32% | 100% | 78.31% | 1.2% | 82.49% | 92.16% | 80.13% | 88.15% | 69.81% | 100% | 0 |
| 74854 | RS Umum Daerah Labuha | 10 | 2023 | - | 99.6% | 100% | 92.31% | 53.85% | 73.5% | 0% | 100% | 99.26% | 99.23% | 0% | 66.41% | 100% | 0 |
| 74855 | RS Umum Daerah dr. Hasri Ainun Habibie | 10 | 2023 | 11-10-2023 | 90.38% | 95% | 100% | 100% | 98.87% | 0.65% | 99.69% | 100% | 99.74% | 0% | 100% | 100% | 0 |
| 74856 | RS Umum Aliyah III | 10 | 2023 | 11-10-2023 | 100% | 100% | 100% | 100% | 98.65% | 4.48% | 99.38% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74857 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 10 | 2023 | 11-07-2023 | 96.81% | 97% | 100% | 100% | 100% | 81.25% | 98.59% | 100% | 86.7% | 100% | 81.56% | 0% | 0 |
| 74858 | RS Umum Daerah Sanana | 10 | 2023 | 11-10-2023 | 97.23% | 93% | 100% | 100% | 80.6% | 0% | 96.14% | 100% | 100% | 0% | 80% | 100% | 0 |
| 74859 | RS Bhayangkara Gorontalo | 10 | 2023 | 01-01-1970 | 88.5% | 100% | 100% | 88% | 75% | 1.33% | 92.16% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74860 | RS Umum Daerah Bumi Panua | 10 | 2023 | 11-10-2023 | 91.5% | 98% | 100% | 100% | 57.17% | 0% | 94.12% | 100% | 82.34% | 89.71% | 100% | 100% | 0 |
| 74861 | RS Umum Bioklinik | 10 | 2023 | - | 92.5% | 96% | 100% | % | 87.27% | % | 44.34% | 100% | 99.74% | 100% | 70.52% | 100% | 0 |
| 74862 | RS Umum Daerah Tombulilato | 10 | 2023 | 11-08-2023 | 84% | 72% | 96.6% | 0% | 20.69% | 22.22% | 100% | 100% | 97.71% | 88.89% | 92.31% | 88.89% | 0 |
| 74863 | RS Umum Daerah Kota Tidore Kepulauan | 10 | 2023 | 11-10-2023 | 97.52% | 86% | 100% | 0% | 42.37% | 2.94% | 96.18% | 100% | 95.01% | 95.24% | 100% | 0% | 0 |
| 74864 | RS Multazam | 10 | 2023 | - | 90.73% | 98% | 100% | 100% | 94.12% | 0% | 89.29% | 100% | 98.46% | 87.59% | 100% | 100% | 0 |
| 74865 | RS Umum Daerah Toto Kabila | 10 | 2023 | 01-01-1970 | 93.5% | 100% | 97.46% | 100% | 100% | 0.96% | 81.98% | 81.36% | 92.21% | 80% | 99.24% | 100% | 0 |
| 74866 | RS Ibu dan Anak Siti Khadidjah | 10 | 2023 | 11-09-2023 | 92.68% | 89% | 100% | 100% | 93.24% | 0% | 97.45% | 100% | 99.11% | 100% | 100% | 100% | 0 |
| 74867 | RS Umum Daerah Jailolo | 10 | 2023 | 11-07-2023 | 65.7% | 76% | 95.82% | 50% | 67.97% | 0% | 60.15% | 100% | 59.52% | 92.31% | 97.82% | 100% | 0 |
| 74868 | RS Umum Daerah dr. Zainal Umar Sidiki | 10 | 2023 | 11-09-2023 | 85% | 84% | 99.9% | 0% | 100% | 11.11% | 98.92% | 100% | 99.92% | 100% | 100% | 0% | 0 |
| 74869 | RS Umum Daerah Tobelo | 10 | 2023 | 11-10-2023 | 75.48% | 71% | 93.36% | 57.14% | 62.5% | 35.94% | 99.11% | 100% | 88.08% | 100% | 90.95% | 100% | 0 |
| 74870 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 10 | 2023 | 11-09-2023 | 96.77% | 100% | 100% | 100% | 80% | 0.61% | 92.5% | 100% | 88.53% | 100% | 100% | 100% | 0 |
| 74871 | RS Bunda | 10 | 2023 | 11-09-2023 | 96.77% | 100% | 92.9% | 100% | 96.67% | 0% | 92% | 100% | 84.76% | 86.11% | 100% | 100% | 0 |
| 74872 | RS Umum Daerah Boliyohuto | 10 | 2023 | 11-10-2023 | 94.62% | 94% | 76.92% | 0% | 52.24% | 0% | 55.86% | 100% | 87.63% | 85.71% | 100% | 100% | 0 |
| 74873 | RS Umum Daerah Dr. P. P. Magretti Saumlaki | 10 | 2023 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 82.61% | 100% | 97.22% | 0% | 100% | 0% | 0 |
| 74874 | RS Umum Aliyah | 10 | 2023 | 11-10-2023 | 100% | 100% | 100% | 92.31% | 98.67% | 6.67% | 98.69% | 100% | 95.8% | 100% | 100% | 100% | 0 |
| 74875 | RS Bhayangkara Tk. IV Ternate | 10 | 2023 | - | 99.29% | 98% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 74876 | RS Umum Aliyah II | 10 | 2023 | 11-10-2023 | 100% | 100% | 100% | 100% | 98.88% | 4.55% | 97.13% | 100% | 100% | 97.14% | 100% | 100% | 0 |
| 74877 | RS Prima Ternate | 10 | 2023 | - | 98% | 98% | 100% | 95% | 87% | 20% | 95% | 93% | 90% | 88% | 100% | 100% | 0 |
| 74878 | RS Hative | 10 | 2023 | 11-08-2023 | 68.5% | 72% | 82% | 33.33% | 76.14% | 14.29% | 91.22% | 93.63% | 67.29% | 60% | 94.12% | 93.33% | 0 |
| 74879 | RS Umum Karel Sadsuitubun | 10 | 2023 | 11-11-2023 | 88.3% | 97% | 74.21% | 100% | 98.07% | 54.55% | 77.07% | 100% | 99.01% | 80% | 83.21% | 100% | 0 |
| 74880 | RS Islam PKU Muhammadiyah Maluku Utara | 10 | 2023 | 11-09-2023 | 100% | 100% | 80% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 74881 | RS Umum Tiara Sentosa | 10 | 2023 | 11-06-2023 | 95.24% | 91% | 100% | 100% | 94.71% | 2.36% | 95.44% | 100% | 91.89% | 100% | 100% | 100% | 0 |
| 74882 | RS Hermina Kendari | 10 | 2023 | 11-10-2023 | 91.54% | 98% | 100% | 95.65% | 86.67% | 0% | 98.53% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74883 | RS Umum Daerah Pasangkayu | 10 | 2023 | 11-09-2023 | 95.24% | 98% | 100% | 100% | 54.4% | 0% | 98.66% | 100% | 86.81% | 100% | 100% | 100% | 0 |
| 74884 | RS Ibu dan Anak Mutiara Ibu | 10 | 2023 | 11-06-2023 | 97.08% | 100% | 100% | 100% | 95.41% | 0% | 85% | 100% | 94.78% | 100% | 100% | 100% | 0 |
| 74885 | RS Bahteramas Provinsi Sultra | 10 | 2023 | 11-09-2023 | 91.5% | 98% | 92.17% | 100% | 68.09% | 0.51% | 82.19% | 100% | 98.71% | 84.17% | 95.55% | 100% | 0 |
| 74886 | RS Umum Dharma Ibu Ternate | 10 | 2023 | 11-08-2023 | 93.33% | 100% | 100% | 0% | 94.89% | 8% | 62.7% | 100% | 100% | 63.64% | 0% | 100% | 0 |
| 74887 | RS Umum Daerah Tani dan Nelayan | 10 | 2023 | 11-10-2023 | 91.84% | 95% | 97.96% | 96.88% | 71.57% | 0% | 96.61% | 100% | 98.66% | 80% | 85.11% | 100% | 0 |
| 74888 | RS Santa Anna | 10 | 2023 | 11-10-2023 | 87.44% | 98% | 100% | % | 56.84% | 0% | 92.94% | 100% | 94.42% | 100% | 100% | 100% | 0 |
| 74889 | RS Umum Daerah Kabupaten Mamuju Tengah | 10 | 2023 | 11-09-2023 | 78.51% | 91% | 82.76% | 100% | 80.62% | 0% | 92.92% | 100% | 96.11% | 85% | 86.67% | 100% | 0 |
| 74890 | RS Jiwa Kendari | 10 | 2023 | 11-10-2023 | 89% | 87% | 73.12% | 0% | 59.49% | 0% | 63.35% | 0% | 98.09% | 75% | 100% | 0% | 0 |
| 74891 | RS Bhayangkara Kendari | 10 | 2023 | 11-06-2023 | 94.5% | 100% | 100% | 100% | 96.34% | 4.32% | 93.25% | 100% | 95.89% | 95.83% | 100% | 90% | 0 |
| 74892 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 10 | 2023 | 11-07-2023 | 73.94% | 86% | 100% | 80% | 50.7% | 4.21% | 89.48% | 100% | 85.09% | 85% | 100% | 100% | 0 |
| 74893 | RS Al Fatah | 10 | 2023 | 11-09-2023 | 85% | 89% | 100% | 80% | 83.7% | 2.73% | 86.9% | 100% | 96.41% | 83.33% | 100% | 80% | 0 |
| 74894 | RS Umum Daerah Kota Kendari | 10 | 2023 | 11-10-2023 | 80.4% | 99% | 97.49% | 100% | 13.8% | 0% | 98.93% | 98.04% | 90% | 97.77% | 99.16% | 100% | 0 |
| 74895 | RS Umum Daerah Maba | 10 | 2023 | 11-10-2023 | 80% | 78% | 100% | 0% | 72% | 0% | 100% | 87.5% | 56% | 53.33% | 75% | 100% | 0 |
| 74896 | RS Umum Mitra Manakarra | 10 | 2023 | 11-03-2023 | 86.5% | 96% | 97.06% | 81.63% | 80.86% | 16.58% | 80.1% | 91.67% | 84.22% | 71.03% | 94.19% | 81.25% | 0 |
| 74897 | RS Siloam Hospital Buton | 10 | 2023 | 11-08-2023 | 88.54% | 100% | 100% | 0% | 89.91% | 18.61% | 88.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 74898 | RS Umum Daerah Kab. Pulau Morotai | 10 | 2023 | - | 86.05% | 0% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 74899 | RS Umum Daerah Provinsi Sulawesi Barat | 10 | 2023 | 11-09-2023 | 83% | 97% | 98.79% | 100% | 82.48% | 7.17% | 71.18% | 100% | 100% | 94.98% | 91.12% | 75.38% | 0 |
| 74900 | RS Umum Daerah Kabupaten Mamuju | 10 | 2023 | 11-03-2023 | 84.23% | 96% | 99.92% | 100% | 53.23% | 2.99% | 89.03% | 100% | 81.06% | 87.19% | 99.55% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.