Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 75851 | RS Al Fatah | 8 | 2024 | 90% | 90% | 100% | 85.71% | 88.72% | 1.6% | 89.89% | 100% | 96.22% | 90% | 100% | 87.5% | 0 |
| 75852 | RS Dokter Palemmai Tandi | 8 | 2024 | 89% | 95% | 88.11% | 100% | 80.75% | 2.33% | 94.41% | 100% | 94.62% | 100% | 100% | 0% | 0 |
| 75853 | RS Ibu dan Anak Prof. dr. H. M. Farid | 8 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96.35% | 89.66% | 100% | 100% | 0 |
| 75854 | RS Umum Daerah Kabupaten Mamuju | 8 | 2024 | 82.14% | 93% | 100% | 100% | 64.5% | 0% | 94.63% | 100% | 82% | 82.29% | 100% | 100% | 0 |
| 75855 | RS Umum Mitra Manakarra | 8 | 2024 | 90.5% | 91% | 92.59% | 80.26% | 88.46% | 26.97% | 90.35% | 90.04% | 86.99% | 68.22% | 90.57% | 85.71% | 0 |
| 75856 | RS Khusus Gigi dan Mulut Universitas Hasanuddin | 8 | 2024 | 97.5% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 75857 | RS Ibu dan Anak Sentosa | 8 | 2024 | 99.3% | 97% | 100% | 100% | 97.95% | 1.28% | 96.02% | 0% | 99.26% | 100% | 100% | 100% | 0 |
| 75858 | RS Jiwa Sofifi | 8 | 2024 | 64.09% | 80% | 89.13% | 0% | 94.53% | 0% | 87.1% | 0% | 100% | 0% | 0% | 100% | 0 |
| 75859 | RS Bhayangkara Ambon | 8 | 2024 | 100% | 100% | 100% | 100% | 91.95% | 1.39% | 95.7% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 75860 | RS Ibu dan Anak Permata Hati | 8 | 2024 | 98% | 100% | 100% | 100% | 92.61% | 0% | 71.59% | 100% | 95.99% | 100% | 100% | 100% | 0 |
| 75861 | RSKD Provinsi Maluku | 8 | 2024 | 88.54% | 92% | 100% | 0% | 80% | 0% | 98.72% | 100% | 99.73% | 83.33% | 100% | 100% | 0 |
| 75862 | RS Umum Daerah Sawerigading | 8 | 2024 | 91.38% | 92% | 100% | 100% | 93.67% | 1.67% | 97.58% | 100% | 97.95% | 0% | 100% | 100% | 0 |
| 75863 | RS Umum Tiara Sentosa | 8 | 2024 | 97.93% | 97% | 100% | 100% | 97.03% | 3.9% | 96.1% | 100% | 93.55% | 100% | 100% | 100% | 0 |
| 75864 | RS Ibu dan Anak Masyita | 8 | 2024 | 94.02% | 98% | 100% | 0% | 89.18% | 0% | 97.05% | 100% | 98.48% | 98.77% | 100% | 100% | 0 |
| 75865 | RS Umum Daerah Kota Kendari | 8 | 2024 | 82.65% | 100% | 99.09% | 87.5% | 70.72% | 0% | 97.81% | 96.49% | 100% | 99.09% | 100% | 100% | 0 |
| 75866 | RS AL dr. Azhar Zahir Manokwari | 8 | 2024 | 86.19% | 89% | 94.99% | 100% | 77.61% | 0% | 82.11% | 77.08% | 100% | 86.61% | 90.18% | 75% | 0 |
| 75867 | RS Mujaisyah | 8 | 2024 | 92.5% | 88% | 100% | 0% | 96.97% | 4.88% | 95.29% | 100% | 94.93% | 100% | 100% | 100% | 0 |
| 75868 | RS Umum Pusat Dr. Johannes Leimena Ambon | 8 | 2024 | 98.5% | 100% | 100% | 100% | 71.39% | 6.18% | 84.54% | 100% | 95.47% | 95.83% | 100% | 100% | 0 |
| 75869 | RS Umum Daerah Bumi Panua | 8 | 2024 | 85.56% | 90% | 100% | 94.12% | 50.24% | 1.85% | 88.87% | 100% | 80.46% | 91.75% | 100% | 75% | 0 |
| 75870 | RS Umum Daerah Jailolo | 8 | 2024 | 82.71% | 90% | 100% | 0% | 55.65% | 0% | 75.55% | 100% | 66.77% | 0% | 100% | 100% | 0 |
| 75871 | RS PKU Muhammadiyah Mamajang | 8 | 2024 | 100% | 100% | 97.89% | 100% | 98.02% | 100% | 92.38% | 100% | 100% | 76.92% | 100% | 100% | 0 |
| 75872 | RS Umum Daerah dr. M. Mohammad Dunda | 8 | 2024 | 93.19% | 99% | 98.57% | 100% | 78.33% | 0% | 98.35% | 100% | 100% | 100% | 99.53% | 0% | 0 |
| 75873 | RS Umum Daerah Kabupaten Buton Utara | 8 | 2024 | 100% | 99% | 98.5% | 100% | 100% | 0% | 100% | 100% | 86.45% | 0% | 100% | 0% | 0 |
| 75874 | RS Umum Daerah DR. Ir. Iwan Bokings Kab. Boalemo | 8 | 2024 | 99.28% | 98% | 100% | 100% | 97.47% | 0% | 86.87% | 89.93% | 100% | 0% | 99.1% | 100% | 0 |
| 75875 | RS Umum Daerah Kabupaten Kolaka Timur | 8 | 2024 | 97.43% | 98% | 100% | 0% | 100% | 0% | 90.48% | 100% | 94.71% | 0% | 100% | 100% | 0 |
| 75876 | RS Ibu dan Anak Kartini | 8 | 2024 | 100% | 100% | 100% | 100% | 94.77% | 0% | 93.26% | 100% | 100% | 100% | 100% | 100% | 0 |
| 75877 | RS PT. Freeport Indonesia | 8 | 2024 | 94.13% | 95% | 100% | % | 87.28% | 10% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 75878 | RS Umum Daerah Kota Tidore Kepulauan | 8 | 2024 | 98.42% | 95% | 100% | 0% | 19.23% | 0% | 94.94% | 100% | 96.86% | 100% | 100% | 0% | 0 |
| 75879 | RS Umum Daerah Konawe | 8 | 2024 | 85.5% | 100% | 92.21% | 42.31% | 0% | 0% | 96.05% | 100% | 98% | 0% | 82.81% | 100% | 0 |
| 75880 | RS Umum Daerah Pasangkayu | 8 | 2024 | 97.7% | 98% | 100% | 100% | 70.31% | 0% | 98.83% | 100% | 76.47% | 100% | 100% | 100% | 0 |
| 75881 | RS Umum Daerah dr. Salim Alkatiri | 8 | 2024 | 60.56% | 74% | 100% | 100% | 89.13% | 0% | 96.05% | 100% | 0% | 100% | 93.94% | 0% | 0 |
| 75882 | RS Umum Daerah Hajjah Andi Depu | 8 | 2024 | 85.19% | 98% | 100% | 100% | 94.52% | 0% | 99.01% | 89.52% | 90.37% | 90.68% | 100% | 97.4% | 0 |
| 75883 | RS Umum Aliyah II | 8 | 2024 | 100% | 100% | 100% | 94.44% | 92.09% | 4.17% | 93.82% | 100% | 100% | 93.59% | 100% | 100% | 0 |
| 75884 | RS Umum Karel Sadsuitubun | 8 | 2024 | 85.96% | 100% | 98.03% | 100% | 46.6% | 61.11% | 75.98% | 100% | 99.4% | 80% | 90.79% | 100% | 0 |
| 75885 | RS Umum Daerah Sanana | 8 | 2024 | 98.04% | 94% | 100% | 0% | 97.66% | 0% | 99.18% | 100% | 99.11% | 0% | 100% | 100% | 0 |
| 75886 | RS Umum Daerah Kota Ternate | 8 | 2024 | 98.5% | 100% | 0% | % | 100% | % | 0% | 0% | 80.42% | 0% | 0% | 100% | 0 |
| 75887 | RS Umum Daerah Daya Kota Makassar | 8 | 2024 | 87.28% | 99% | 92.59% | 100% | 61.68% | 0.72% | 90.63% | 100% | 83.96% | 51.61% | 93.07% | 100% | 0 |
| 75888 | RS Ibu dan Anak Amanat | 8 | 2024 | 95.51% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 75889 | RS Tk. IV Dr. R. Ismoyo Kendari | 8 | 2024 | 89% | 91% | 88.24% | 100% | 100% | 0% | 92.16% | 100% | 98.82% | 100% | 100% | 0% | 0 |
| 75890 | RS Umum Daerah Kaimana | 8 | 2024 | 100% | 100% | 100% | 90.91% | 70.83% | 3.7% | 87.5% | 100% | 96.03% | 64.52% | 100% | 100% | 0 |
| 75891 | RS Khusus Daerah Dadi | 8 | 2024 | 55% | 61% | 100% | 100% | 85.59% | 0% | 99.28% | 100% | 90.25% | 0% | 89.92% | 100% | 0 |
| 75892 | RS Primaya | 8 | 2024 | 93.49% | 100% | 100% | 0% | 100% | 4.24% | 38.78% | 100% | 96.53% | 100% | 100% | 100% | 0 |
| 75893 | RS Dr. Hasri Ainun Habibie Parepare | 8 | 2024 | 97.14% | 97% | 98.21% | 0% | 90% | 0% | 92% | 100% | 100% | 78.4% | 100% | 100% | 0 |
| 75894 | RS Umum Bintang Laut Palopo | 8 | 2024 | 97.35% | 100% | 99.25% | 0% | 79.61% | 1.94% | 96.77% | 100% | 95.16% | 12.5% | 89.24% | 100% | 0 |
| 75895 | RS Umum Daerah Tobelo | 8 | 2024 | 85.6% | 82% | 92.56% | 94.74% | 62.5% | 16.41% | 100% | 96.89% | 81.37% | 89.74% | 96.1% | 100% | 0 |
| 75896 | RS Umum Daerah Kabupaten Muna Barat | 8 | 2024 | 70% | 85% | 98.1% | 93.55% | 96.89% | 7.14% | 96.43% | 100% | 100% | 86.08% | 100% | 100% | 0 |
| 75897 | RS Mitra Husada | 8 | 2024 | 88% | 100% | 100% | 100% | 77.78% | 4.9% | 79.16% | 100% | 97.54% | 100% | 97.71% | 100% | 0 |
| 75898 | RS Ibu dan Anak Sitti Khadijah 1 Muhammadiyah | 8 | 2024 | 94% | 95% | 100% | 90% | 94.71% | 7.69% | 94.44% | 100% | 100% | 91.04% | 94.44% | 100% | 0 |
| 75899 | RS Kepolisian Bhayangkara | 8 | 2024 | 78% | 97% | 100% | 100% | 80.24% | 1.69% | 81.85% | 100% | 99.98% | 86.36% | 80% | 100% | 0 |
| 75900 | RS Bhayangkara Gorontalo | 8 | 2024 | 86.5% | 100% | 100% | 100% | 100% | 1.82% | 100% | 100% | 100% | 97.6% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.