Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 8301 | RS Umum Daerah Sondosia Kab. Bima | 3 | 2026 | 97.5% | 99% | 99.6% | 63.29% | 99.11% | 0.9% | 94.79% | 100% | 92.74% | 100% | 98.18% | 0% | 0 |
| 8302 | RS Ibu dan Anak Tresna | 3 | 2026 | 97.5% | 100% | 100% | 100% | 95.15% | 0% | 100% | 100% | 39.09% | 100% | 100% | 0% | 0 |
| 8303 | RS Umum Daerah Beriman | 3 | 2026 | 88.5% | 97% | 100% | 0% | 60.86% | 0% | 95.01% | 96.63% | 99.93% | 100% | 99.06% | 100% | 0 |
| 8304 | RS Universitas Mataram | 3 | 2026 | 82.5% | 92% | 100% | 100% | 80.62% | 0% | 83.33% | 100% | 95.17% | 100% | 100% | 0% | 0 |
| 8305 | RS Khusus Mata SMEC Balikpapan | 3 | 2026 | 98% | 100% | 100% | 0% | 97% | 0% | 100% | 100% | 95% | 100% | 100% | 100% | 0 |
| 8306 | RS Ibu dan Anak Permata Hati | 3 | 2026 | 84.5% | 98% | 99.52% | 96.92% | 97.9% | 4.39% | 98.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 8307 | RS Ibu Anak Asih Balikpapan | 3 | 2026 | 85.22% | 90% | 100% | 100% | 85.09% | 0% | 81.22% | 100% | 94.87% | 84.62% | 100% | 95.83% | 0 |
| 8308 | RS Bio Medika | 3 | 2026 | 100% | 97% | 100% | 0% | 84.18% | 0% | 89.47% | 100% | 80.89% | 100% | 100% | 100% | 0 |
| 8309 | RS Umum Daerah Kota Mataram | 3 | 2026 | 90% | 100% | 100% | 100% | 89.92% | 0% | 97.24% | 100% | 97.93% | 100% | 100% | 100% | 0 |
| 8310 | RS Jiwa Atma Husada Mahakam | 3 | 2026 | 88.12% | 100% | 100% | % | 100% | % | 92.66% | 100% | 100% | 100% | 100% | 100% | 0 |
| 8311 | RS Risa Sentra Medika | 3 | 2026 | 87.8% | 100% | 100% | 100% | 86.63% | 0% | 90.57% | 100% | 98.19% | 92.11% | 100% | 100% | 0 |
| 8312 | RS Umum Daerah Abdul Wahab Sjahranie | 3 | 2026 | 86.86% | 98% | 98.9% | 100% | 35.06% | 0% | 81.84% | 100% | 99.46% | 100% | 99.94% | 100% | 0 |
| 8313 | RS Bhayangkara Mataram | 3 | 2026 | 96.5% | 96% | 97.33% | 100% | 94.66% | 0% | 92.41% | 100% | 92.55% | 94.2% | 96.43% | 100% | 0 |
| 8314 | RS Jiwa Mutiara Sukma | 3 | 2026 | 84.26% | 86% | 100% | % | 81% | % | 91.81% | 100% | 95.02% | 91.09% | 100% | 100% | 0 |
| 8315 | RS Umum Dirgahayu | 3 | 2026 | 87.78% | 98% | 99.45% | 50% | 85.5% | 0.33% | 86.58% | 100% | 99.68% | 0% | 96.64% | 100% | 0 |
| 8316 | RS Umum Khatolik Saint Antonius Ampenan | 3 | 2026 | 80.15% | 90% | 100% | % | 81.3% | 0% | 47.62% | 100% | 99.33% | 66.67% | 100% | 0% | 0 |
| 8317 | RS Umum Tk. IV Samarinda | 3 | 2026 | 99.52% | 100% | 100% | 100% | 100% | 0% | 97.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 8318 | RS Islam Siti Hajar | 3 | 2026 | 82.5% | 100% | 100% | 100% | 88.99% | 1.28% | 84.4% | 100% | 88.04% | 89.86% | 100% | 0% | 0 |
| 8319 | RS Angkatan Darat REM Wira Bhakti Mataram | 3 | 2026 | 97.5% | 100% | 100% | 100% | 100% | 100% | 79.33% | 100% | 78.27% | 93.75% | 100% | 100% | 0 |
| 8320 | RS Hermina Balikpapan | 3 | 2026 | 91.04% | 92% | 100% | 100% | 92.06% | 4.94% | 93.33% | 100% | 91.77% | 90% | 100% | 100% | 0 |
| 8321 | RS Khusus Mata Ramata | 3 | 2026 | 89% | 100% | 98.33% | 0% | 87.08% | 12.8% | 95.45% | 100% | 89.61% | 82.14% | 100% | 100% | 0 |
| 8322 | RS Umum Daerah Bali Mandara Provinsi Bali | 3 | 2026 | 89.88% | 100% | 100% | 100% | 93.62% | 0.26% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 8323 | RS Umum Kota Tarakan | 3 | 2026 | 92.11% | 98% | 87.91% | 0% | 58.5% | 30.43% | 95.23% | 100% | 100% | 81.82% | 99.57% | 100% | 0 |
| 8324 | RS Khusus Ibu dan Anak Pucuk Permata Hati | 3 | 2026 | 98.51% | 99% | 99.35% | 100% | 99.84% | 0% | 96% | 100% | 100% | 0% | 100% | 0% | 0 |
| 8325 | RS Umum Datoe Binangkang | 3 | 2026 | 90.83% | 100% | 100% | 0% | 90.38% | 0% | 98.68% | 100% | 95.65% | 75% | 100% | 100% | 0 |
| 8326 | RS Umum Surya Husadha | 3 | 2026 | 81.53% | 97% | 100% | 0% | 84.08% | 0% | 96.98% | 100% | 99.95% | 90.65% | 100% | 100% | 0 |
| 8327 | RS Bhayangkara Denpasar | 3 | 2026 | 86.5% | 100% | 100% | 100% | 99.22% | 2.42% | 92.18% | 100% | 99.91% | 100% | 100% | 100% | 0 |
| 8328 | RS Kinapit | 3 | 2026 | 90% | 85% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | 0 |
| 8329 | RS AL Ilyas Tarakan | 3 | 2026 | 100% | 100% | 100% | 0% | 90% | 0% | 80% | 100% | 84% | 83% | 100% | 100% | 0 |
| 8330 | RS BaliMed | 3 | 2026 | 90.38% | 100% | 100% | 100% | 69.75% | 0% | 94.94% | 100% | 84.51% | 70.4% | 100% | 71.43% | 0 |
| 8331 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 3 | 2026 | 94.14% | 100% | 100% | 50% | 40.91% | 1.82% | 92.83% | 100% | 86.6% | 80% | 100% | 100% | 0 |
| 8332 | RS Umum Prima Medika | 3 | 2026 | 95.12% | 99% | 100% | 100% | 98.38% | 0% | 85.22% | 100% | 100% | 100% | 100% | 91.67% | 0 |
| 8333 | RS Siloam GMIM Sonder | 3 | 2026 | 98.44% | 88% | 88.82% | 0% | 91.08% | 0% | 89.62% | 100% | 95.7% | 0% | 95.95% | 100% | 0 |
| 8334 | RS Umum Bhakti Rahayu | 3 | 2026 | 87.66% | 100% | 100% | 0% | 99% | 0% | 86.76% | 0% | 96.37% | 94.74% | 100% | 100% | 0 |
| 8335 | RS Hermana | 3 | 2026 | 94.5% | 100% | 100% | 0% | 96.67% | 0% | 0% | 100% | 95.37% | 0% | 100% | 0% | 0 |
| 8336 | RS Umum Puri Raharja | 3 | 2026 | 100% | 100% | 100% | 100% | 81.5% | 0.65% | 89% | 100% | 99% | 92% | 100% | 100% | 0 |
| 8337 | Siloam Hospitals Mataram | 3 | 2026 | 90.66% | 100% | 98.44% | 0% | 74.11% | 0% | 95.23% | 100% | 100% | 89.01% | 100% | 100% | 0 |
| 8338 | RS Ibu dan Anak Puri Bunda | 3 | 2026 | 97.66% | 100% | 100% | 100% | 100% | 0.67% | 90.15% | 100% | 84.3% | 94.67% | 100% | 100% | 0 |
| 8339 | RS Umum Daerah Sumbawa | 3 | 2026 | 96.19% | 92% | 100% | 100% | 94.62% | 100% | 71.61% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 8340 | RS Pertamina Tarakan | 3 | 2026 | 93.67% | 100% | 100% | 100% | 98.52% | 0% | 74.78% | 100% | 83.79% | 100% | 100% | 100% | 0 |
| 8341 | RS Umum Daerah Lombok Timur | 3 | 2026 | 87.2% | 94% | 93.39% | 0% | 88.67% | 3.57% | 97.3% | 100% | 99.59% | 100% | 89.07% | 100% | 0 |
| 8342 | RS Lotim Medical Center | 3 | 2026 | 87.22% | 95% | 96.67% | 100% | 81.96% | 1.82% | 56.2% | 100% | 96.64% | 98.44% | 100% | 100% | 0 |
| 8343 | RS LNG Badak | 3 | 2026 | 90.28% | 94% | 100% | 0% | 85.67% | 0% | 63.97% | 100% | 86.57% | 98.61% | 100% | 100% | 0 |
| 8344 | RS Islam Namira | 3 | 2026 | 60% | 95% | 100% | 0% | 100% | 10.94% | 82.59% | 100% | 88.56% | 100% | 99.55% | 0% | 0 |
| 8345 | RS Umum Daerah Dr. R. Soedjono Selong | 3 | 2026 | 92.72% | 97% | 99.8% | 100% | 66.23% | 3.61% | 90.37% | 100% | 92.69% | 57.14% | 98.68% | 100% | 0 |
| 8346 | RS Pupuk Kaltim | 3 | 2026 | 94.61% | 100% | 99.49% | 0% | 95.42% | 0% | 87.63% | 100% | 98.23% | 78.57% | 100% | 100% | 0 |
| 8347 | RS Pratama Sebatik | 3 | 2026 | 86.75% | 100% | 100% | 0% | 100% | 0% | 94.59% | 100% | 96.65% | 31.25% | 100% | 100% | 0 |
| 8348 | RS Cahaya Medika | 3 | 2026 | 100% | 100% | 99.33% | 100% | 80.72% | 3% | 79.56% | 80.95% | 73.89% | 74.87% | 91.12% | 100% | 0 |
| 8349 | RS Ibu dan Anak Bhumi Bunda | 3 | 2026 | 95% | 100% | 100% | 100% | 66.17% | 0% | 61.54% | 0% | 100% | 100% | 100% | 0% | 0 |
| 8350 | RS Amalia Bontang | 3 | 2026 | 90.53% | 91% | 100% | 100% | 97.24% | 0% | 94.89% | 100% | 100% | 88.89% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.