Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 83901 | RS Umum Daerah S. K. Lerik | 3 | 2023 | - | 100% | 86% | 89% | 0% | 17.65% | 25.86% | 91.13% | 100% | 100% | 0% | 54.55% | 100% | 0 |
| 83902 | RS Umum Daerah Dr. Soedarso Pontianak | 3 | 2023 | - | 99.29% | 87% | 98.66% | 76.92% | 90.32% | 3.57% | 100% | 100% | 100% | 100% | 93.33% | 100% | 0 |
| 83903 | RS Umum Daerah Waingapu | 3 | 2023 | - | 93.5% | 75% | 100% | 0% | 90.01% | 11.11% | 100% | 94.64% | 100% | 0% | 100% | 100% | 0 |
| 83904 | RS Umum Kasih Bunda Jaya Nanga Pinoh | 3 | 2023 | - | 89.18% | 100% | 97.78% | 100% | 81.25% | 32% | 100% | 100% | 90.16% | 89.09% | 95.35% | 100% | 0 |
| 83905 | RS Umum Daerah Semitau | 3 | 2023 | - | 79% | 100% | 100% | 0% | 98.59% | 0% | 100% | 100% | 93.9% | 100% | 100% | 0% | 0 |
| 83906 | RS Umum Daerah Kota Mataram | 3 | 2023 | - | 88% | 90% | 100% | 100% | 99.48% | 0% | 100% | 100% | 99.02% | 100% | 100% | 100% | 0 |
| 83907 | RS Umum Santo Vincentius Singkawang | 3 | 2023 | - | 89.5% | 93% | 100% | 100% | 78.62% | 0% | 80.05% | 100% | 100% | 74.07% | 100% | 100% | 0 |
| 83908 | RS Umum Citra Husada Nanga Pinoh | 3 | 2023 | - | 75% | 62% | 100% | 87.5% | 86.67% | 10% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83909 | RS Umum Daerah Sultan Imanuddin | 3 | 2023 | - | 74.5% | 100% | 100% | 100% | 51.18% | 96.24% | 89% | 100% | 96.72% | 100% | 100% | 100% | 0 |
| 83910 | RS Kristen Lende Moripa | 3 | 2023 | - | 95.8% | 94% | 88.74% | 100% | 84.52% | 1.2% | 89.26% | 100% | 61.12% | 66.67% | 87.59% | 0% | 0 |
| 83911 | RS Umum Daerah Sekadau | 3 | 2023 | - | 87.8% | 100% | 100% | 100% | 74.46% | 0% | 96.98% | 100% | 96.92% | 0% | 100% | 0% | 0 |
| 83912 | RS Umum Harapan Bersama Singkawang | 3 | 2023 | - | 99.5% | 100% | 99.89% | 100% | 100% | 0% | 58.1% | 100% | 100% | 93.73% | 100% | 90.11% | 0 |
| 83913 | RS Harapan Keluarga | 3 | 2023 | 12-10-2024 | 90% | 83% | 100% | 80% | 80% | 70% | 71.43% | 100% | 80% | 64.1% | 100% | 80% | 0 |
| 83914 | RS Ibu dan Anak Permata Hati | 3 | 2023 | - | 97.5% | 100% | 98.77% | 88.57% | 84% | 94.12% | 95.39% | 100% | 100% | 93.22% | 100% | 86.21% | 0 |
| 83915 | RS Umum Daerah Kabupaten Kubu Raya | 3 | 2023 | - | 90% | 92% | 100% | 100% | 90.85% | 0% | 86.33% | 100% | 88.78% | 92.31% | 100% | 100% | 0 |
| 83916 | RS Metro Medika | 3 | 2023 | - | 84.42% | 62% | 100% | 100% | 92.33% | 0% | 96.64% | 100% | 92.79% | 93.5% | 100% | 100% | 0 |
| 83917 | RS Umum Daerah Kabupaten Melawi | 3 | 2023 | - | 99% | 97% | 98.39% | 100% | 86.67% | 0% | 100% | 100% | 62.82% | 93.62% | 97.59% | 100% | 0 |
| 83918 | Siloam Hospitals Mataram | 3 | 2023 | - | 92% | 99% | 100% | 0% | 62.83% | 10.61% | 85.58% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 83919 | RS Umum Waikabubak | 3 | 2023 | - | 85.98% | 93% | 95.93% | 100% | 75.47% | 1.35% | 100% | 94.55% | 97.38% | 90.32% | 98.69% | 100% | 0 |
| 83920 | RS Umum Bajawa | 3 | 2023 | - | 91.24% | 98% | 99.4% | 100% | 0% | 0% | 97.35% | 100% | 98.39% | 75% | 100% | 0% | 0 |
| 83921 | RS Umum Daerah Kabupaten Landak | 3 | 2023 | - | 95% | 96% | 100% | 100% | 69.2% | 8.82% | 89.66% | 95.56% | 100% | 84.44% | 84.44% | 100% | 0 |
| 83922 | RS Siloam Labuan Bajo | 3 | 2023 | - | 86.43% | 99% | 100% | 80% | 84.62% | 21.15% | 96.77% | 96.99% | 100% | 84.38% | 100% | 100% | 0 |
| 83923 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 3 | 2023 | - | 69.23% | 100% | 100% | 100% | 66.67% | 0% | 100% | 100% | 46.55% | 100% | 100% | 100% | 0 |
| 83924 | RS Umum Bethesda Serukam | 3 | 2023 | - | 89.17% | 88% | 100% | 100% | 75% | 3.23% | 78.33% | 100% | 88.63% | 0% | 100% | 100% | 0 |
| 83925 | RS Umum Daerah Komodo | 3 | 2023 | - | 71.76% | 93% | 88.24% | 50% | 49.12% | 36.84% | 100% | 100% | 99.98% | 0% | 90.96% | 0% | 0 |
| 83926 | RS Umum Santo Yoseph Labuan bajo | 3 | 2023 | - | 98.25% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 88.89% | 0% | 100% | 0% | 0 |
| 83927 | RS Pro Medika Pontianak | 3 | 2023 | - | 80.5% | 90% | 83.54% | 0% | 73.68% | 8.33% | 78.48% | 90.77% | 74.3% | 0% | 80.77% | 0% | 0 |
| 83928 | RS Umum Daerah Borong | 3 | 2023 | - | 75% | 67% | 80% | 0% | 100% | 0% | 100% | 0% | 87% | 0% | 80% | 60% | 0 |
| 83929 | RS Umum Daerah Sultan Muhammad Jamaludin I | 3 | 2023 | - | 86.5% | 89% | 95.27% | 77.78% | 91.67% | 10.53% | 96% | 42.86% | 100% | 0% | 100% | 100% | 0 |
| 83930 | RS TNI AL Lantamal VII Kupang | 3 | 2023 | - | 90% | 100% | 90% | % | 90% | % | 83.33% | 100% | 88.46% | 90% | 80% | 100% | 0 |
| 83931 | RS Ibu dan Anak Dedari | 3 | 2023 | - | 85.15% | 89% | 95% | 100% | 58.1% | 48.39% | 61.53% | 100% | 100% | 100% | 96.47% | 100% | 0 |
| 83932 | RS Umum Daerah Pemangkat | 3 | 2023 | - | 95.7% | 98% | 100% | 100% | 8.17% | 0.89% | 77.48% | 100% | 88.11% | 91.11% | 99.92% | 0% | 0 |
| 83933 | RS Anugerah Bunda Khatulistiwa | 3 | 2023 | - | 65.85% | 64% | 92.76% | 0% | 70.03% | 1.08% | 70.25% | 97.14% | 98.52% | 34.38% | 99.68% | 100% | 0 |
| 83934 | RS St. Carolus Borromeus | 3 | 2023 | - | 83.04% | 83% | 100% | 100% | 48.75% | 0% | 46.06% | 100% | 98.08% | 91.67% | 100% | 100% | 0 |
| 83935 | RS Mamami | 3 | 2023 | - | 87.5% | 90% | 80% | 100% | 83.33% | 0% | 90% | 100% | 91.31% | 85% | 100% | 80% | 0 |
| 83936 | RS Kartini | 3 | 2023 | - | 98.75% | 100% | 100% | 100% | 80.92% | 0.54% | 76.25% | 100% | 100% | 100% | 100% | 50% | 0 |
| 83937 | RS Umum Daerah Sambas | 3 | 2023 | - | 85% | 90% | 100% | 100% | 80% | 0% | 75% | 100% | 80% | 75% | 90% | 75% | 80 |
| 83938 | RS Jiwa Naimata | 3 | 2023 | - | 87.5% | 92% | 93.33% | 0% | 80.95% | 0% | 100% | 0% | 100% | 81.82% | 100% | 100% | 0 |
| 83939 | RS Islam Yarsi Pontianak | 3 | 2023 | - | 77.89% | 71% | 95.16% | 60% | 41.54% | 8% | 36.23% | 100% | 85.56% | 56.25% | 58.61% | 70.83% | 0 |
| 83940 | RS Umum Daerah Teluk Keramat | 3 | 2023 | - | 62.43% | 92% | 100% | 0% | 100% | 0% | 85% | 100% | 100% | 0% | 81.25% | 0% | 0 |
| 83941 | RS Umum Daerah Ade Muhammad Djoen Sintang | 3 | 2023 | - | 83% | 80% | 97.84% | 13.64% | 15% | 0% | 99.62% | 100% | 99.23% | 100% | 68.84% | 100% | 0 |
| 83942 | RS Siloam Kupang | 3 | 2023 | - | 92.7% | 94% | 99.69% | 0% | 34.9% | 12.43% | 55.75% | 100% | 99.79% | 98.27% | 100% | 100% | 0 |
| 83943 | RS Ibu dan Anak Permata Bunda | 3 | 2023 | - | 98.18% | 100% | 100% | 100% | 96.29% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83944 | RS Umum Daerah Naibonat | 3 | 2023 | - | 95.64% | 86% | 99.54% | 100% | 41.85% | 0% | 97.37% | 0% | 89.41% | 0% | 99.79% | 100% | 0 |
| 83945 | RS Umum Daerah Dr. Abdul Aziz Singkawang | 3 | 2023 | - | 93.22% | 95% | 99.43% | 75% | 100% | 0.54% | 86.24% | 100% | 99.99% | 100% | 99.81% | 100% | 0 |
| 83946 | RS Umum Soe | 3 | 2023 | 10-09-2023 | 85.2% | 90% | 100% | 100% | 79.33% | 0% | 100% | 100% | 94.75% | 100% | 100% | 100% | 0 |
| 83947 | RS Umum Muder Ignacia | 3 | 2023 | - | 97.5% | 93% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 83948 | RS Umum Daerah Dr. Agoesdjam Ketapang | 3 | 2023 | - | 89.61% | 88% | 100% | 100% | 44.91% | 1.11% | 92.63% | 90.59% | 99.72% | 0% | 94.29% | 100% | 0 |
| 83949 | RS Tk. II Kartika Husada Kes.Dam XII Tanjungpura | 3 | 2023 | - | 98% | 100% | 100% | 100% | 97.07% | 0% | 98.73% | 100% | 99.54% | 94.74% | 100% | 100% | 0 |
| 83950 | RS Umum Penyangga Perbatasan Betun | 3 | 2023 | - | 85.32% | 97% | 90.14% | 77.78% | 50.2% | 0% | 90.13% | 100% | 85.84% | 70.33% | 60.71% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.