Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 84301 | RS Ibu dan Anak Melati Husada | 3 | 2023 | - | 100% | 100% | 100% | 100% | 80% | 0% | 86.21% | 100% | 96% | 100% | 100% | 100% | 0 |
| 84302 | RS Gigi dan Mulut FKG Universitas Airlangga | 3 | 2023 | - | 88.94% | 98% | 100% | % | 79.97% | 0% | 100% | 100% | 93.85% | 100% | 100% | 80% | 0 |
| 84303 | RS Umum Murni Asih | 3 | 2023 | - | 99% | 95% | 93% | 2.69% | 99% | 0% | 99% | 93% | 100% | 100% | 100% | 94.5% | 0 |
| 84304 | RS Umum Sumekar | 3 | 2023 | - | 98.81% | 100% | 100% | 100% | 100% | 0% | 92.92% | 100% | 94.53% | 99.21% | 100% | 100% | 0 |
| 84305 | RS Muhammadiyah Gresik | 3 | 2023 | - | 97.03% | 100% | 100% | 100% | 93.51% | 0% | 60.58% | 100% | 99.84% | 100% | 98.55% | 100% | 0 |
| 84306 | RS Umum Daerah Haji Provinsi Jawa Timur | 3 | 2023 | - | 95.01% | 97% | 100% | 0% | 89.63% | 7.27% | 96.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 84307 | RS Gotong Royong | 3 | 2023 | - | 47% | 95% | 99% | 90% | 19% | 0% | 85% | 98% | 98.8% | 100% | 100% | 100% | 0 |
| 84308 | RS Bunda | 3 | 2023 | - | 95.13% | 100% | 100% | 100% | 96.59% | 0% | 72.47% | 100% | 99.04% | 85.05% | 100% | 100% | 0 |
| 84309 | RS Ibu dan Anak Lombok Dua Dua Lontar | 3 | 2023 | - | 93.96% | 97% | 100% | 0% | 87.29% | 0% | 87.76% | 100% | 100% | 86.3% | 100% | 75% | 0 |
| 84310 | RS Ibu dan Anak Muhammadiyah Malang | 3 | 2023 | - | 95% | 99% | 100% | 100% | 40.76% | 0% | 57.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 84311 | RS EMC Alam Sutera | 3 | 2023 | - | 86.78% | 100% | 99.54% | 0% | 79.67% | 39.58% | 74.15% | 99.24% | 100% | 100% | 100% | 100% | 0 |
| 84312 | RS Ibu dan Anak Kendangsari Merr | 3 | 2023 | - | 95.58% | 100% | 100% | 100% | 100% | 2.33% | 92.37% | 100% | 97.7% | 82.35% | 100% | 100% | 0 |
| 84313 | RS Umum Wali Songo I | 3 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 82% | 100% | 100% | 100% | 100% | 100% | 0 |
| 84314 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 3 | 2023 | - | 85% | 85% | 100% | 80.6% | 74.67% | 0% | 72.34% | 100% | 98.83% | 100% | 100% | 100% | 0 |
| 84315 | RS Manyar Medical Centre | 3 | 2023 | - | 85% | 100% | 92.09% | 0% | 91.78% | 15.96% | 96.12% | 62.5% | 79.38% | 0% | 100% | 100% | 0 |
| 84316 | RS Umum Islam Surabaya Jemursari | 3 | 2023 | - | 92.96% | 94% | 100% | 100% | 89.05% | 5.92% | 97.49% | 100% | 88.51% | 94.44% | 100% | 100% | 0 |
| 84317 | RS Ibu dan Anak Putri Surabaya | 3 | 2023 | - | 90.7% | 96% | 100% | 100% | 98.73% | 0% | 97.26% | 100% | 98.96% | 91.3% | 100% | 100% | 0 |
| 84318 | RS Ibu dan Anak Selaras | 3 | 2023 | - | 67.5% | 65% | 75% | 100% | 83.33% | 2.35% | 76% | 0% | 0% | 0% | 100% | 0% | 0 |
| 84319 | RS Umum Daerah Bhakti Dharma Husada | 3 | 2023 | - | 86.19% | 96% | 100% | 100% | 97.4% | 0.49% | 85.8% | 100% | 100% | 92% | 100% | 100% | 0 |
| 84320 | RS Umum Amanah | 3 | 2023 | - | 94% | 93% | 98.93% | 94.08% | 87.22% | 0% | 88.88% | 100% | 61.84% | 75.87% | 95.31% | 100% | 0 |
| 84321 | RS Onkologi | 3 | 2023 | - | 86.81% | 100% | 100% | 0% | 46.51% | 0% | 92.79% | 100% | 99.71% | 100% | 100% | 100% | 0 |
| 84322 | RS Wijaya Surabaya | 3 | 2023 | - | 98.53% | 100% | 100% | % | 3.19% | % | 100% | 100% | 97% | 84.44% | 100% | 100% | 0 |
| 84323 | RS Muhammadiyah Ahmad Dahlan | 3 | 2023 | - | 90.47% | 98% | 100% | 100% | 80.5% | 0% | 80.11% | 93.98% | 100% | 100% | 100% | 100% | 0 |
| 84324 | RS Grha Husada Gresik | 3 | 2023 | - | 92.55% | 94% | 98.96% | 0% | 88.35% | 0% | 80.65% | 91.67% | 98.57% | 81.82% | 100% | 100% | 0 |
| 84325 | RS Ichsan Medical Center | 3 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 93.75% | 0% | 0% | 100% | 0 |
| 84326 | RS Ibu dan Anak Nirmala Kediri | 3 | 2023 | - | 90.78% | 97% | 100% | 100% | 90.78% | 0% | 72.14% | 100% | 98.89% | 100% | 100% | 0% | 0 |
| 84327 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 3 | 2023 | - | 89.81% | 90% | 99.99% | 100% | 99.67% | 0% | 83.86% | 91.22% | 93.69% | 96.43% | 100% | 100% | 0 |
| 84328 | RS Ibu dan Anak Melati Children Hospital | 3 | 2023 | - | 56% | 83% | 100% | 0% | 57.68% | 0% | 82.12% | 0% | 100% | 72.22% | 100% | 0% | 0 |
| 84329 | RS Mata Undaan | 3 | 2023 | - | 89.42% | 100% | 100% | % | 25.79% | 0% | 100% | 100% | 100% | 96.15% | 100% | 100% | 0 |
| 84330 | RS Umum Islam Aisyiyah Malang | 3 | 2023 | - | 86.03% | 100% | 99.31% | 0% | 40% | 0.19% | 64.28% | 100% | 84.48% | 100% | 98.01% | 95.24% | 0 |
| 84331 | RS Ibu dan Anak Cempaka Putih Permata | 3 | 2023 | - | 59.91% | 89% | 45.45% | 100% | 86.67% | 0% | 34.48% | 100% | 99.65% | 0% | 100% | 100% | 0 |
| 84332 | RS Umum BRI Medika Malang | 3 | 2023 | - | 89.55% | 100% | 100% | 0% | 81.54% | 0% | 61.11% | 0% | 90.28% | 0% | 94.12% | 100% | 0 |
| 84333 | RS Ibu dan Anak Permata Dalima | 3 | 2023 | - | 96% | 95% | 93.33% | 100% | 86.36% | 0% | 90% | 100% | 92% | 90% | 100% | 100% | 0 |
| 84334 | RS Nindhita | 3 | 2023 | - | 60% | 93% | 93.33% | 100% | 83.33% | 0% | 90% | 100% | 85% | 100% | 88.33% | 100% | 0 |
| 84335 | RS Umum Islami Mutiara Bunda | 3 | 2023 | - | 86% | 95% | 98% | 94% | 88% | 0% | 74% | 100% | 100% | 88% | 100% | 88% | 0 |
| 84336 | RS Khusus Orthopedi Karima Utama | 3 | 2023 | - | 99.24% | 99% | 99.09% | 0% | 75% | 0% | 92.57% | 100% | 99.74% | 78.33% | 100% | 100% | 0 |
| 84337 | RS Umum Keluarga Sehat | 3 | 2023 | - | 92.24% | 92% | 100% | 100% | 100% | 0% | 99.94% | 100% | 97.82% | 100% | 100% | 100% | 0 |
| 84338 | RS Umum Alam Medica | 3 | 2023 | - | 82.86% | 99% | 100% | 42.86% | 89.86% | 0% | 76% | 100% | 97.68% | 81.58% | 100% | 100% | 0 |
| 84339 | RS Umum Daerah dr. R. Soetrasno Rembang | 3 | 2023 | - | 99.69% | 97% | 100% | 100% | 10.46% | 26.25% | 97.81% | 99.54% | 100% | 96.55% | 99.19% | 100% | 0 |
| 84340 | RS Umum Fastabiq Sehat PKU Muhammadiyah Pati | 3 | 2023 | - | 90.5% | 96% | 100% | 100% | 52.05% | 0% | 0% | 75% | 100% | 33.33% | 66.67% | 100% | 0 |
| 84341 | RS Umum Indriati | 3 | 2023 | - | 88.91% | 91% | 100% | 100% | 70.39% | 0% | 72.97% | 100% | 100% | 99.49% | 100% | 100% | 0 |
| 84342 | RS Umum Nurussyifa | 3 | 2023 | - | 77.5% | 95% | 100% | 0% | 99.5% | 0% | 91.75% | 100% | 93% | 84% | 95% | 100% | 0 |
| 84343 | RS Indriati Boyolali | 3 | 2023 | - | 84% | 96% | 99.98% | 80% | 72.79% | 0% | 79.75% | 100% | 72.79% | 84.21% | 100% | 100% | 0 |
| 84344 | RS Umum Daerah Brebes | 3 | 2023 | 01-01-1970 | 90.72% | 99% | 94.74% | 33.33% | 84% | 0.52% | 96.02% | 89.63% | 87.08% | 100% | 98.45% | 0% | 0 |
| 84345 | RS Umum Islam Banyubening Boyolali | 3 | 2023 | - | 87.71% | 96% | 93.39% | 57.14% | 69.74% | 11.63% | 25.85% | 100% | 81.39% | 0% | 98.5% | 100% | 0 |
| 84346 | RS PKU Muhammadiyah Surakarta | 3 | 2023 | - | 86.89% | 97% | 99.55% | 0% | 50.69% | 1.39% | 62.5% | 100% | 100% | 91.47% | 98.86% | 98.51% | 0 |
| 84347 | RS Umum Bantuan Kudus | 3 | 2023 | - | 80% | 97% | 98.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 84348 | RS Umum Nirmala Suri | 3 | 2023 | - | 92.09% | 92% | 100% | 100% | 74.61% | 0% | 60.55% | 100% | 87.41% | 55.74% | 100% | 100% | 0 |
| 84349 | RS Umum Budi Agung Pati | 3 | 2023 | - | 96.01% | 97% | 98.81% | 100% | 96.71% | 0% | 54.6% | 100% | 95.6% | 87.27% | 98.86% | 100% | 0 |
| 84350 | RS Umum Muhammadiyah Siti Aminah | 3 | 2023 | - | 72.54% | 85% | 99.8% | 100% | 70.65% | 1.23% | 92.57% | 100% | 100% | 100% | 98.52% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.