Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 84501 | RS Umum Daerah Madising | 3 | 2023 | - | 85.5% | 97% | 100% | % | 86.57% | 0% | 92.91% | 100% | 85.3% | 0% | 100% | 100% | 0 |
| 84502 | RS Tk. II Dr. R. Hardjanto | 3 | 2023 | - | 91.67% | 96% | 100% | 100% | 82.7% | 0% | 95.68% | 100% | 82.56% | 97.1% | 100% | 100% | 0 |
| 84503 | RS TK. II R. W. Mongisidi | 3 | 2023 | - | 100% | 100% | 100% | 100% | 98.06% | 0% | 91.16% | 100% | 98.71% | 90.2% | 92.16% | 100% | 0 |
| 84504 | RS Umum Daerah Inche Abdoel Moeis | 3 | 2023 | - | 48% | 99% | 99.62% | 100% | 32.54% | 11.41% | 86.21% | 77.33% | 98.56% | 100% | 96.78% | 100% | 0 |
| 84505 | RS Khusus Mata SMEC Balikpapan | 3 | 2023 | 07-05-2024 | 97.4% | 94% | 98% | 0% | 96% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 0 |
| 84506 | RS Pancaran Kasih | 3 | 2023 | - | 85% | 84% | 97.27% | 0% | 1.51% | 5.6% | 90.88% | 100% | 99.64% | 0% | 5.65% | 0% | 0 |
| 84507 | RS Bhayangkara Manado | 3 | 2023 | - | 98.54% | 100% | 100% | 100% | 94.24% | 0% | 99.9% | 100% | 100% | 100% | 100% | 100% | 0 |
| 84508 | RS Umum Kota Tarakan | 3 | 2023 | - | 90.78% | 95% | 81.25% | 0% | 99.51% | 14.63% | 92.93% | 100% | 91.69% | 90.91% | 99.64% | 85.71% | 0 |
| 84509 | RS Umum Daerah Nene Mallomo | 3 | 2023 | - | 91.43% | 100% | 97.69% | 80% | 89.15% | 0.3% | 85.6% | 95.37% | 88.88% | 77.08% | 90.18% | 100% | 0 |
| 84510 | RS Budi Mulia Bitung | 3 | 2023 | - | 94.17% | 100% | 98.4% | 66.67% | 92.82% | 37.5% | 97.85% | 100% | 100% | 60% | 100% | 100% | 0 |
| 84511 | RS Medika Utama Permata | 3 | 2023 | 01-05-2026 | 95.3% | 95% | 100% | 100% | 95.25% | 0% | 94.09% | 100% | 95.45% | 100% | 0% | 100% | 0 |
| 84512 | RS Advent Manado | 3 | 2023 | - | 96.25% | 98% | 99.98% | 100% | 21.76% | 20.75% | 89.81% | 97.83% | 100% | 0% | 89.16% | 90% | 0 |
| 84513 | RS Umum Daerah Beriman | 3 | 2023 | - | 86.22% | 93% | 100% | 0% | 81.19% | 0% | 92.82% | 100% | 99.46% | 86.46% | 100% | 100% | 0 |
| 84514 | RS Gunung Maria | 3 | 2023 | - | 83% | 94% | 99.5% | 64.81% | 100% | 0% | 96% | 0% | 99% | 0% | 100% | 0% | 0 |
| 84515 | RS Umum Daerah Akhmad Berahim | 3 | 2023 | - | 90.54% | 100% | 84.74% | 0% | 71.88% | 0% | 100% | 100% | 95.38% | 83.33% | 82.76% | 100% | 0 |
| 84516 | RS Gigi dan Mulut Universitas Sam Ratulangi | 3 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 100% | 0% | 0 |
| 84517 | RS Hikmah Citra medika Sengkang | 3 | 2023 | - | 90.5% | 89% | 96.58% | 100% | 100% | 0% | 99.58% | 100% | 92.8% | 80% | 100% | 88.89% | 0 |
| 84518 | RS Umum Siloam Hospital Manado | 3 | 2023 | - | 91.58% | 100% | 100% | 0% | 72.62% | 37.87% | 68.46% | 89.71% | 100% | 71.43% | 100% | 95.86% | 0 |
| 84519 | RS Umum Daerah Siwa | 3 | 2023 | - | 93.11% | 95% | 95.85% | 0% | 87.5% | 0% | 80.96% | 100% | 99.73% | 100% | 100% | 100% | 0 |
| 84520 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 3 | 2023 | - | 100% | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 84521 | RS Umum Manado Medical Center | 3 | 2023 | - | 93.45% | 100% | 100% | 93.75% | 93.67% | 2.86% | 91.6% | 100% | 92.09% | 93.18% | 100% | 100% | 0 |
| 84522 | RS Pratama Sebatik | 3 | 2023 | - | 74.95% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 93.85% | 0% | 100% | 0% | 0 |
| 84523 | RS Hermina Manado | 3 | 2023 | - | 94.5% | 100% | 100% | 50% | 51.38% | 1.16% | 61.73% | 100% | 98.41% | 87.5% | 100% | 100% | 0 |
| 84524 | RS Umum Daerah ODSK | 3 | 2023 | 08-06-2024 | 87.28% | 87% | 97.16% | 0% | 98.51% | 0% | 93.33% | 100% | 90.98% | 88.46% | 100% | 100% | 0 |
| 84525 | RS Siloam Hospitals Balikpapan | 3 | 2023 | - | 86.22% | 100% | 100% | 0% | 54.97% | 8.52% | 87.34% | 100% | 83.06% | 82.61% | 100% | 99.62% | 0 |
| 84526 | RS Siloam Paal Dua | 3 | 2023 | - | 91.06% | 93% | 100% | 100% | 100% | 0% | 85.16% | 100% | 98.97% | 100% | 100% | 100% | 0 |
| 84527 | RS Fatima Makale | 3 | 2023 | - | 73.65% | 98% | 100% | 100% | 98.72% | 0% | 48.25% | 100% | 90.26% | 95.65% | 97.68% | 100% | 0 |
| 84528 | RS Umum Aisyiyah St. Khadijah | 3 | 2023 | - | 73.07% | 85% | 94.66% | 100% | 45.07% | 0% | 82.64% | 100% | 86.53% | 0% | 88.51% | 100% | 0 |
| 84529 | RS Umum Daerah Abdul Wahab Sjahranie | 3 | 2023 | 01-01-1970 | 80% | 85% | 97.4% | 0% | 11.76% | 0% | 81.14% | 100% | 99.38% | 0% | 97.9% | 100% | 0 |
| 84530 | RS Umum Daerah Amurang | 3 | 2023 | - | 92.5% | 79% | 97% | 0% | 91% | 0% | 96.67% | 100% | 95% | 90% | 93.33% | 100% | 0 |
| 84531 | RS Ibu dan Anak Sayang Ibu | 3 | 2023 | - | 95.43% | 98% | 100% | 20% | 93.59% | 0% | 67.76% | 100% | 86.62% | 0% | 100% | 0% | 0 |
| 84532 | RS Umum Daerah Banggai | 3 | 2023 | - | 92.86% | 86% | 92.06% | 0% | 97.52% | 0% | 100% | 100% | 87.5% | 100% | 100% | 0% | 0 |
| 84533 | RS Kalooran | 3 | 2023 | - | 97.72% | 94% | 93% | 0% | 19.4% | 0% | 73.89% | 100% | 84.02% | 77.87% | 83.33% | 100% | 0 |
| 84534 | RS Umum Carsa Tarakan | 3 | 2023 | - | 70% | 90% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 84535 | RS Umum Daerah Kota Kotamobagu | 3 | 2023 | - | 85.82% | 96% | 96.31% | 0% | 25.86% | 22.22% | 98.46% | 100% | 69.02% | 100% | 96.59% | 0% | 0 |
| 84536 | RS Umum Daerah Latemmamala Soppeng | 3 | 2023 | - | 85.38% | 87% | 92.39% | 88.46% | 49.67% | 3.95% | 84.2% | 89.53% | 98.05% | 100% | 100% | 100% | 0 |
| 84537 | RS Umum Daerah Maria Walanda Maramis | 3 | 2023 | - | 81.33% | 95% | 92.22% | 0% | 51.83% | 14.63% | 66.74% | 99% | 93.91% | 0% | 96.2% | 83.33% | 0 |
| 84538 | RS Umum Daerah Andi Djemma Masamba | 3 | 2023 | - | 60.99% | 98% | 94.42% | 76.19% | 68.05% | 0% | 86.26% | 100% | 99.74% | 81.37% | 66.98% | 0% | 0 |
| 84539 | RSUP Prof. Dr. R. D. Kandou | 3 | 2023 | - | 89.17% | 100% | 100% | 78.57% | 93.07% | 0.9% | 98.72% | 100% | 98.39% | 100% | 100% | 100% | 0 |
| 84540 | Sentra Medika Hospital Minahasa Utara | 3 | 2023 | - | 77.15% | 98% | 97.76% | 100% | 81% | 32.99% | 71.12% | 100% | 86.53% | 100% | 100% | 100% | 0 |
| 84541 | RS Hikmah Sejahtera Sukamaju | 3 | 2023 | - | 83% | 85% | 95% | 85% | 85% | 100% | 80% | 100% | 83% | 80% | 90% | 82% | 0 |
| 84542 | RS Umum Daerah Bolaang Mongondow Utara | 3 | 2023 | - | 63.55% | 98% | 100% | 0% | 25.38% | 0% | 100% | 100% | 94.2% | 0% | 100% | 100% | 0 |
| 84543 | RS Bethesda GMIM Tomohon | 3 | 2023 | - | 79.84% | 92% | 96.11% | 0% | 16.03% | 0% | 86.63% | 100% | 86.26% | 0% | 98.17% | 0% | 0 |
| 84544 | RS Umum Daerah Tagulandang | 3 | 2023 | - | 79% | 79% | 93.75% | 100% | 96.1% | 100% | 100% | 93.33% | 99.81% | 85.71% | 100% | 100% | 0 |
| 84545 | RS Bhayangkara Balikpapan | 3 | 2023 | - | 90% | 100% | 100% | 100% | 88% | 0% | 85.33% | 100% | 90% | 90% | 100% | 100% | 0 |
| 84546 | RS Umum Daerah Mitra Sehat | 3 | 2023 | - | 94% | 100% | 100% | 0% | 80.11% | 0% | 80.77% | 100% | 81.24% | 0% | 100% | 0% | 0 |
| 84547 | RS Umum Anugrah Pangkajene | 3 | 2023 | - | 85% | 85% | 93.33% | 80% | 88.24% | 5% | 85% | 100% | 90% | 85.71% | 93.33% | 80% | 0 |
| 84548 | RS Ibu Anak Asih Balikpapan | 3 | 2023 | - | 89.73% | 100% | 100% | 100% | 81.9% | 1.75% | 83.17% | 100% | 93.6% | 85.71% | 100% | 100% | 0 |
| 84549 | RS Umum Daerah Anugerah | 3 | 2023 | - | 78.52% | 93% | 100% | 0% | 96.55% | 0% | 92.15% | 100% | 100% | 86.78% | 100% | 100% | 0 |
| 84550 | RS Umum Daerah Bolaang Mongondow Selatan | 3 | 2023 | - | 59.35% | 98% | 100% | 0% | 80.83% | 4.17% | 89.86% | 100% | 92.31% | 0% | 88.57% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.