Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 8501 | RS Alinda Husada | 10 | 2025 | 11-04-2025 | 100% | 100% | 78.12% | 100% | 46.88% | 0% | 34.38% | 100% | 84.38% | 87.5% | 100% | 100% | 0 |
| 8502 | RS Umum Daerah Kabupaten Tangerang | 10 | 2025 | 11-03-2025 | 85% | 92% | 95.5% | 98.18% | 78.5% | 4.5% | 90.5% | 100% | 83.5% | 67.5% | 95% | 100% | |
| 8503 | RS Umum Aulia Pandeglang | 10 | 2025 | 11-10-2025 | 96.6% | 100% | 100% | 100% | 20.3% | 1.61% | 100% | 100% | 97.18% | 100% | 100% | 100% | 0 |
| 8504 | RS Umum Al-Irsyad Surabaya | 10 | 2025 | 11-10-2025 | 89.48% | 97% | 100% | 0% | 90.69% | 0% | 55.43% | 100% | 86.78% | 100% | 100% | 100% | |
| 8505 | RS Orthopedi dan Traumatologi Surabaya | 10 | 2025 | 11-10-2025 | 98.19% | 100% | 100% | % | 82.67% | 2.41% | 54.3% | 100% | 99.89% | 100% | 100% | 100% | |
| 8506 | RS Budiasih | 10 | 2025 | 11-10-2025 | 88.77% | 99% | 100% | 100% | 100% | 0% | 85.83% | 100% | 99% | 83.33% | 100% | 100% | |
| 8507 | RS Umum Siloam Hospitals Surabaya | 10 | 2025 | 11-07-2025 | 99.63% | 100% | 100% | % | 88.39% | 1.73% | 64.34% | 100% | 95% | 100% | 100% | 100% | |
| 8508 | RS Benggala | 10 | 2025 | 11-09-2025 | 95.39% | 95% | 100% | 0% | 69.6% | 4% | 79.03% | 100% | 79.59% | 77.5% | 100% | 0% | |
| 8509 | RS Ibu dan Anak Permata Ibunda | 10 | 2025 | 11-10-2025 | 77.81% | 72% | 100% | 83.67% | 84.5% | 100% | 84.33% | 100% | 100% | 100% | 100% | 100% | |
| 8510 | RS Kurnia Serang | 10 | 2025 | 11-09-2025 | 98.16% | 100% | 100% | 100% | 80.21% | 0.56% | 74.47% | 100% | 100% | 100% | 0% | 0% | |
| 8511 | RS Umum Daerah dr. Drajat Prawiranegara | 10 | 2025 | 11-10-2025 | 91.15% | 96% | 99.96% | 92% | 80.68% | 1.5% | 98.22% | 88.52% | 92.74% | 87.27% | 99.22% | 100% | 0 |
| 8512 | RS Gotong Royong | 10 | 2025 | 11-06-2025 | 89% | 100% | 70% | 100% | 88.5% | 0% | 50.18% | 95% | 93.58% | 100% | 76.67% | 100% | 0 |
| 8513 | RS Ibu dan Anak Assyifa | 10 | 2025 | 11-05-2025 | 90% | 100% | 89.52% | 100% | 78.18% | 100% | 54.78% | 100% | 98.59% | 75.33% | 100% | 100% | |
| 8514 | RS Ibu dan Anak Pura Raharja | 10 | 2025 | 11-06-2025 | 92.13% | 100% | 100% | 100% | 100% | 1.24% | 95% | 100% | 95.8% | 100% | 100% | 100% | |
| 8515 | RS Bunda Sejati | 10 | 2025 | 11-09-2025 | 96.5% | 100% | 100% | 0% | 97.6% | 0% | 74.8% | 100% | 100% | 72.4% | 100% | 100% | |
| 8516 | RS Ibu dan Anak Nur Ummi Numbi | 10 | 2025 | 11-10-2025 | 100% | 100% | 100% | 100% | 84.01% | 0% | 89.73% | 100% | 94.71% | 100% | 100% | 100% | 0 |
| 8517 | RS UniMedika Sepatan | 10 | 2025 | 11-07-2025 | 82.96% | 99% | 100% | 100% | 87.33% | 0% | 95.44% | 100% | 99.79% | 76.23% | 100% | 100% | |
| 8518 | RS Misi Lebak | 10 | 2025 | 11-06-2025 | 95.14% | 97% | 98.51% | 100% | 79.9% | 0% | 25.49% | 100% | 100% | 96% | 99.15% | 100% | |
| 8519 | RS Umum Mitra Keluarga Surabaya | 10 | 2025 | 11-10-2025 | 100% | 100% | 100% | 0% | 94.39% | 10.92% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 8520 | RS National Hospital | 10 | 2025 | 11-10-2025 | 83.83% | 90% | 99.84% | 0% | 98.42% | 1.85% | 76.76% | 100% | 96.24% | 0% | 75.62% | 100% | 0 |
| 8521 | RS Universitas Airlangga | 10 | 2025 | 11-05-2025 | 100% | 100% | 100% | 100% | 60.56% | 2.22% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 8522 | RS Umum Daerah Pakuhaji | 10 | 2025 | 11-04-2025 | 93.93% | 92% | 100% | 0% | 96.14% | 0% | 96.62% | 79.8% | 87.25% | 99.44% | 100% | 100% | |
| 8523 | RS Kartini | 10 | 2025 | 11-10-2025 | 94.86% | 88% | 100% | 94% | 95.69% | 0.33% | 81.45% | 100% | 100% | 81.01% | 100% | 100% | |
| 8524 | RS Umum Daerah dr. Mohamad Soewandhie | 10 | 2025 | 11-07-2025 | 96% | 99% | 100% | 100% | 93.67% | 0.19% | 85.39% | 100% | 100% | 100% | 100% | 100% | 0 |
| 8525 | RS Mitra Keluarga Gading Serpong | 10 | 2025 | 11-10-2025 | 99.64% | 100% | 100% | 0% | 89.3% | 0% | 97.88% | 100% | 100% | 0% | 100% | 100% | |
| 8526 | RS Umum Daerah Dr. Adjidarmo | 10 | 2025 | 11-06-2025 | 79.08% | 97% | 100% | 100% | 69.74% | 2.13% | 93.97% | 98.72% | 93.1% | 100% | 100% | 100% | 0 |
| 8527 | RS Husada Utama Surabaya | 10 | 2025 | 11-06-2025 | 86.78% | 100% | 96.87% | 0% | 82.72% | 0.79% | 98.54% | 100% | 99.98% | 85.07% | 100% | 100% | 0 |
| 8528 | RS Siloam Hospitals Kelapa Dua | 10 | 2025 | 11-09-2025 | 97.56% | 100% | 100% | 100% | 80.41% | 1.32% | 70.28% | 100% | 100% | 100% | 100% | 100% | |
| 8529 | RS Ibu dan Anak Ilanur | 10 | 2025 | 11-07-2025 | 85% | 95% | 100% | 100% | 97.26% | 0% | 31.88% | 100% | 100% | 94% | 100% | 100% | 0 |
| 8530 | RS Primaya | 10 | 2025 | 11-07-2025 | 99.66% | 98% | 99.96% | 0% | 97.75% | 4.4% | 91.59% | 100% | 95.21% | 94.74% | 100% | 100% | 0 |
| 8531 | RS Adi Husada Undaan | 10 | 2025 | 11-08-2025 | 97.63% | 97% | 94.67% | 0% | 76.24% | 0% | 84.41% | 88.41% | 99.36% | 100% | 94.69% | 100% | 0 |
| 8532 | RS Umum Islam Siti Aisyah | 10 | 2025 | 11-10-2025 | 95.9% | 97% | 96.69% | 0% | 42.25% | 0% | 78.08% | 76.79% | 99.68% | 80.95% | 100% | 100% | |
| 8533 | RS Krakatau Medika | 10 | 2025 | 11-09-2025 | 97% | 100% | 100% | 0% | 98.72% | 0% | 66.17% | 100% | 97.46% | 96% | 100% | 100% | 0 |
| 8534 | RS Umum Adi Husada Kapasari | 10 | 2025 | 11-10-2025 | 89.94% | 97% | 100% | 100% | 74.47% | 0% | 95.26% | 100% | 99.99% | 83.44% | 100% | 100% | |
| 8535 | RS Ibu dan Anak Al Hasanah | 10 | 2025 | 11-07-2025 | 95% | 100% | 100% | 100% | 90% | 0% | 82.17% | 0% | 100% | 85.71% | 100% | 0% | 0 |
| 8536 | RS Ibu dan Anak Gebang Medika | 10 | 2025 | 11-05-2025 | 59% | 68% | 100% | 76.92% | 98.1% | 0% | 49.77% | 100% | 100% | 100% | 100% | 100% | |
| 8537 | RS Sari Asih Cipondoh | 10 | 2025 | 11-09-2025 | 91% | 100% | 100% | 100% | 89.21% | 1.42% | 91.67% | 100% | 99.58% | 89% | 100% | 100% | |
| 8538 | RS Sari Asih Sangiang | 10 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 87% | 3.27% | 92.81% | 100% | 100% | 93.24% | 94.96% | 100% | 0 |
| 8539 | RS Hermina Ciledug | 10 | 2025 | 11-04-2025 | 97.5% | 98% | 100% | 100% | 92.59% | 0% | 96% | 100% | 100% | 94.12% | 100% | 100% | |
| 8540 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 10 | 2025 | 11-10-2025 | 98% | 100% | 100% | 100% | 98% | 100% | 95% | 100% | 96.97% | 97% | 100% | 97.47% | |
| 8541 | RS William Booth Surabaya | 10 | 2025 | 11-05-2025 | 95.66% | 99% | 100% | 0% | 60.1% | 0% | 79.07% | 100% | 100% | 66.67% | 100% | 100% | |
| 8542 | RS Darmo | 10 | 2025 | 11-08-2025 | 86.3% | 95% | 100% | % | 87.22% | 2.99% | 58.5% | 98.68% | 91.37% | 83.33% | 100% | 100% | 0 |
| 8543 | RS Umum Daerah Kota Cilegon | 10 | 2025 | 11-10-2025 | 87.8% | 98% | 95.62% | 80% | 64.84% | 7.05% | 82.55% | 95.89% | 89.58% | 83.33% | 92.57% | 100% | 0 |
| 8544 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 10 | 2025 | 12-10-2025 | 100% | 100% | 100% | 100% | 92.56% | 0% | 69.88% | 100% | 99.16% | 100% | 100% | 100% | |
| 8545 | RS Hermina Periuk Tangerang | 10 | 2025 | 11-07-2025 | 94% | 100% | 100% | 100% | 85.59% | 3.43% | 80.65% | 100% | 100% | 83.87% | 100% | 100% | |
| 8546 | RS Kurnia | 10 | 2025 | 11-08-2025 | 85.97% | 97% | 100% | 0% | 89.3% | 0% | 51.98% | 98.26% | 99.95% | 11.76% | 100% | 100% | |
| 8547 | RS Ibu dan Anak Karunia Bunda | 10 | 2025 | 11-07-2025 | 96.05% | 92% | 99% | 100% | 93.63% | 4% | 84.75% | 100% | 88.28% | 84.85% | 100% | 100% | |
| 8548 | Brawijaya Hospital Tangerang | 10 | 2025 | 11-09-2025 | 87.91% | 97% | 95.98% | 100% | 80.07% | 1.14% | 75.81% | 100% | 100% | 84.21% | 100% | 100% | 0 |
| 8549 | RS Sari Asih Ciledug | 10 | 2025 | 11-07-2025 | 91.5% | 100% | 100% | 100% | 95.72% | 0% | 88.88% | 100% | 97.45% | 81.25% | 99.89% | 90.91% | |
| 8550 | RS Metro Hospitals M. Toha | 10 | 2025 | 11-06-2025 | 94% | 96% | 98.57% | % | 72.28% | 7.09% | 86.54% | 100% | 100% | 91% | 97.21% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.