Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 86051 | RS Umum Tiara Kasih Sejati | 4 | 2023 | - | 80% | 81% | 100% | 86.76% | 85.43% | 0% | 79% | 81.25% | 100% | 66.67% | 86.67% | 0% | 0 |
| 86052 | RS Umum Daerah Dr. Zainoel Abidin | 4 | 2023 | - | 89.07% | 93% | 92.62% | 62.07% | 93.21% | 2.1% | 90.18% | 87.16% | 90.92% | 82.69% | 94.6% | 100% | 0 |
| 86053 | RS Umum Wulan Windy | 4 | 2023 | - | 87.8% | 100% | 99.39% | 100% | 89.56% | 15.91% | 89.6% | 100% | 96.75% | 100% | 100% | 100% | 0 |
| 86054 | RS Umum Daerah Dolok Sanggul | 4 | 2023 | - | 85% | 100% | 100% | 85.71% | 100% | 3.45% | 81.33% | 83.33% | 90.02% | 100% | 100% | 100% | 0 |
| 86055 | RS Umum Vita Insani | 4 | 2023 | - | 83.53% | 98% | 99.49% | 53.66% | 100% | 4.85% | 89.93% | 99.62% | 83.52% | 0% | 97.6% | 100% | 0 |
| 86056 | RS Umum Bunda Mulia | 4 | 2023 | - | 87.5% | 100% | 100% | 66.67% | 80.6% | 4.17% | 82.26% | 100% | 93.55% | 82.26% | 100% | 0% | 0 |
| 86057 | RS Umum Melati | 4 | 2023 | - | 95.04% | 92% | 100% | 0% | 94.19% | 0% | 88.35% | 100% | 96.89% | 94.48% | 100% | 100% | 0 |
| 86058 | RS Sri Pamela Torgamba | 4 | 2023 | - | 77.92% | 98% | 100% | % | 76.95% | 0% | 91.86% | 90.57% | 66.45% | 100% | 100% | 100% | 0 |
| 86059 | RS Umum Mitra Medika Premiere | 4 | 2023 | - | 100% | 100% | 87.09% | 0% | 84.65% | 0% | 90.24% | 100% | 99.95% | 63.54% | 100% | 100% | 0 |
| 86060 | RS Umum Daerah Pidie Jaya | 4 | 2023 | - | 87.38% | 97% | 97.86% | 100% | 73.3% | 0% | 96.34% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 86061 | RS Umum HKBP Balige | 4 | 2023 | - | 87.79% | 91% | 100% | 82.69% | 80.78% | 14.29% | 94.93% | 67.31% | 96.39% | 85.76% | 93.81% | 85.71% | 0 |
| 86062 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 4 | 2023 | 01-01-1970 | 74.56% | 84% | 94.18% | 41.67% | 81.59% | 0% | 92.98% | 100% | 96.43% | 0% | 0% | 100% | 0 |
| 86063 | RS Umum Nuraini | 4 | 2023 | - | 97.6% | 100% | 100% | 88.24% | 100% | 3.7% | 86.37% | 85.42% | 90.98% | 86.14% | 100% | 100% | 0 |
| 86064 | RS Umum Ibnu Sina | 4 | 2023 | - | 93.5% | 100% | 98% | 0% | 82% | 9.52% | 90.67% | 100% | 92% | 100% | 90% | 96% | 0 |
| 86065 | RS Arun Lhokseumawe | 4 | 2023 | - | 84% | 88% | 100% | 100% | 50% | 1.67% | 57.47% | 100% | 85.92% | 0% | 66.67% | 100% | 0 |
| 86066 | RS Metta Medika | 4 | 2023 | - | 100% | 100% | 100% | 87.5% | 99.63% | 3.45% | 88.44% | 100% | 100% | 96.15% | 100% | 80% | 0 |
| 86067 | RS Umum Daerah Meuraxa | 4 | 2023 | - | 84.07% | 95% | 100% | 0% | 94.49% | 0% | 95.42% | 90.38% | 82.27% | 92.86% | 100% | 100% | 0 |
| 86068 | RS Umum Daerah Kembangan | 4 | 2023 | - | 93.84% | 100% | 100% | 100% | 79.49% | 0% | 98.53% | 100% | 96.47% | 100% | 100% | 100% | 0 |
| 86069 | RS Umum Daerah Koja | 4 | 2023 | - | 83.5% | 88% | 100% | 90.91% | 100% | 1.21% | 100% | 100% | 94.48% | 87.88% | 95.77% | 100% | 0 |
| 86070 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 4 | 2023 | - | 96.87% | 95% | 100% | 100% | 95.55% | 0% | 100% | 100% | 99.93% | 73.58% | 99.01% | 100% | 0 |
| 86071 | RS Umum Betha Medika | 4 | 2023 | - | 78.33% | 99% | 99.7% | 98.41% | 82.25% | 0% | 63.06% | 100% | 98.31% | 82.08% | 98.9% | 100% | 0 |
| 86072 | RS Umum Akademik Atma Jaya | 4 | 2023 | - | 81.71% | 100% | 100% | 100% | 67.47% | 19.18% | 73.24% | 100% | 95.9% | 100% | 100% | 75% | 0 |
| 86073 | RS Medina | 4 | 2023 | - | 84% | 83% | 100% | 33.33% | 100% | 25% | 100% | 100% | 93.33% | 0% | 100% | 100% | 0 |
| 86074 | RS Umum Sentra Medika Cibinong | 4 | 2023 | - | 88.1% | 95% | 100% | 100% | 49.43% | 14.68% | 42.89% | 100% | 97.82% | 88.06% | 100% | 100% | 0 |
| 86075 | RS Umum dr Abdul Radjak Cengkareng | 4 | 2023 | - | 95.08% | 100% | 100% | 100% | 98.5% | 0% | 79.41% | 100% | 83.28% | 100% | 100% | 100% | 0 |
| 86076 | RS Sentosa | 4 | 2023 | - | 100% | 100% | 100% | 0% | 73.02% | 6.31% | 76.83% | 100% | 99.82% | 41.67% | 100% | 100% | 0 |
| 86077 | RS Ukrida | 4 | 2023 | - | 93.5% | 98% | 99.8% | 0% | 88.89% | 2.63% | 84.06% | 94.12% | 90.94% | 81.82% | 98.84% | 100% | 0 |
| 86078 | RS Umum Daerah Kalideres | 4 | 2023 | - | 91.63% | 100% | 100% | 100% | 72.57% | 1.32% | 82.58% | 100% | 99.92% | 68.24% | 100% | 100% | 0 |
| 86079 | RS Umum Hermina Sukabumi | 4 | 2023 | - | 95.53% | 99% | 100% | 87.1% | 77.52% | 2.62% | 76.49% | 100% | 100% | 80% | 100% | 100% | 0 |
| 86080 | RS Gigi dan Mulut Maranatha | 4 | 2023 | - | 90% | 94% | 100% | 0% | 93.1% | 0% | 100% | 0% | 97.6% | 0% | 100% | 100% | 0 |
| 86081 | RS Khusus Ibu dan Anak Aries | 4 | 2023 | - | 7.5% | 8% | 60% | 0% | 90% | 0% | 84.21% | 0% | 85% | 0% | 0% | 85% | 0 |
| 86082 | RS Gigi dan Mulut FKG Universitas Trisakti | 4 | 2023 | - | 100% | 100% | 100% | % | 90% | % | 0% | 0% | 80% | 100% | 0% | 100% | 0 |
| 86083 | RS Umum Daerah Singaparna Medika Citrautama | 4 | 2023 | - | 89.55% | 93% | 99.82% | 0% | 63.04% | 32.81% | 63.32% | 93.5% | 99.67% | 97.14% | 95.82% | 100% | 0 |
| 86084 | RS Umum Daerah Taman Sari | 4 | 2023 | - | 95.19% | 98% | 100% | 0% | 54.76% | 0% | 94.57% | 100% | 98.82% | 0% | 100% | 100% | 0 |
| 86085 | RS Umum Daerah Cileungsi | 4 | 2023 | - | 70.17% | 70% | 97.25% | 73.17% | 99.88% | 1.62% | 84.53% | 100% | 95.52% | 90% | 100% | 100% | 0 |
| 86086 | RS Umum Daerah Matraman | 4 | 2023 | - | 95% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 87.4% | 100% | 100% | 100% | 0 |
| 86087 | RS Umum Ciputra Hospital Citragarden City | 4 | 2023 | - | 91.35% | 93% | 100% | 0% | 87.6% | 2.74% | 50.54% | 100% | 99.06% | 84.38% | 100% | 100% | 0 |
| 86088 | RS Umum Islam Hj. Siti Muniroh | 4 | 2023 | - | 100% | 100% | 86.67% | 0% | 100% | 100% | 100% | 82.19% | 98.1% | 0% | 0% | 100% | 0 |
| 86089 | RS Khusus Mata Jakarta Eye Center Kedoya | 4 | 2023 | - | 95.1% | 100% | 99.56% | 0% | 89.76% | 2.55% | 91.92% | 100% | 0% | 0% | 100% | 87.5% | 0 |
| 86090 | RS Universitas Indonesia | 4 | 2023 | 01-01-1970 | 50.78% | 100% | 100% | 100% | 37.43% | 17.3% | 88.28% | 100% | 81.85% | 97.18% | 100% | 100% | 0 |
| 86091 | RS Ibu dan Anak Family | 4 | 2023 | - | 85.17% | 95% | 100% | 0% | 84.41% | 100% | 84.64% | 100% | 99.76% | 0% | 100% | 100% | 0 |
| 86092 | RS Umum Daerah Sekarwangi | 4 | 2023 | - | 0% | 0% | 100% | 77.78% | 100% | 0% | 92.36% | 100% | 81.99% | 0% | 79.48% | 100% | 0 |
| 86093 | RS Umum Puri Medika | 4 | 2023 | - | 93.5% | 80% | 98.67% | 100% | 97.2% | 0% | 77% | 100% | 86.67% | 98% | 100% | 100% | 0 |
| 86094 | RS Umum Bunda Margonda | 4 | 2023 | - | 82.75% | 87% | 99.87% | 100% | 94.55% | 0% | 58.03% | 100% | 99.5% | 70.41% | 97.39% | 100% | 0 |
| 86095 | RS Umum Mitra Keluarga Kelapa Gading | 4 | 2023 | - | 93.75% | 92% | 100% | 0% | 52.8% | 0% | 90.68% | 100% | 99.99% | 0% | 100% | 100% | 0 |
| 86096 | RS Umum Daerah Pameungpeuk Prov. Jabar | 4 | 2023 | - | 91% | 92% | 97.94% | 100% | 83.51% | 0.83% | 96.05% | 98.33% | 78.43% | 95.24% | 97.94% | 100% | |
| 86097 | RS Ibu dan Anak Ibnu Sina | 4 | 2023 | - | 85.5% | 85% | 85.96% | 100% | 72.38% | 0% | 67.24% | 0% | 83.82% | 75% | 100% | 58.82% | 0 |
| 86098 | RS Umum Port Medical Center | 4 | 2023 | - | 91.17% | 97% | 100% | 100% | 100% | 0% | 48.85% | 100% | 99.42% | 100% | 100% | 100% | 0 |
| 86099 | RS Umum Gading Pluit | 4 | 2023 | - | 98.73% | 100% | 100% | 0% | 95.59% | 0% | 55.36% | 100% | 100% | 0% | 100% | 100% | 0 |
| 86100 | RS Umum Firdaus | 4 | 2023 | - | 99% | 100% | 83% | 100% | 92.92% | 3.33% | 70% | 100% | 81.2% | 85% | 98.8% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.