Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 88351 | RS Umum Daerah Awet Muda Narmada | 5 | 2023 | - | 87.27% | 100% | 100% | 100% | 100% | 0% | 94.69% | 100% | 82.02% | 100% | 100% | 100% | 0 |
| 88352 | RS Bali Jimbaran | 5 | 2023 | - | 85% | 94% | 96.67% | 100% | 94.6% | 9.84% | 94.3% | 100% | 100% | 0% | 100% | 0% | 0 |
| 88353 | RS Melati | 5 | 2023 | - | 99.7% | 100% | 100% | 100% | 73.1% | 0% | 44.17% | 100% | 100% | 75% | 100% | 100% | 0 |
| 88354 | RS Murni Teguh Ciledug | 5 | 2023 | - | 97% | 100% | 99% | 100% | 97.95% | 0% | 62.67% | 100% | 99.5% | 77.14% | 99.52% | 100% | 0 |
| 88355 | RS Umum Daerah Patut Patuh Patju | 5 | 2023 | - | 96.85% | 99% | 100% | 84.21% | 87.21% | 0% | 100% | 100% | 91.27% | 98.18% | 100% | 100% | 0 |
| 88356 | RS EMC Tangerang | 5 | 2023 | - | 90.15% | 100% | 99.07% | 0% | 91.25% | 3.47% | 86.12% | 100% | 91.22% | 100% | 100% | 100% | 0 |
| 88357 | RS Insan Permata | 5 | 2023 | - | 87.68% | 90% | 99.94% | 100% | 79.8% | 3.95% | 36.08% | 100% | 98.44% | 91.76% | 100% | 100% | 0 |
| 88358 | RS Umum Daerah Tabanan | 5 | 2023 | - | 100% | 100% | 100% | 0% | 99.46% | 1.26% | 99.42% | 100% | 96.49% | 100% | 100% | 0% | 0 |
| 88359 | RS Umum Parama Sidhi | 5 | 2023 | - | 84.5% | 93% | 85.5% | 100% | 81% | 0% | 70% | 100% | 74% | 86% | 100% | 100% | 0 |
| 88360 | RS Umum Daerah Giri Emas | 5 | 2023 | - | 89.42% | 89% | 100% | 0% | 87.64% | 14.29% | 96.67% | 100% | 100% | 0% | 94.68% | 100% | 0 |
| 88361 | RS Medika BSD | 5 | 2023 | - | 87.5% | 95% | 100% | 0% | 76.57% | 1.75% | 57.39% | 100% | 76.23% | 0% | 100% | 100% | 0 |
| 88362 | RS Umum Dharma Kerti | 5 | 2023 | 01-01-1970 | 100% | 100% | 99.91% | 0% | 91.41% | 1.18% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 88363 | RS Ibu dan Anak Buah Hati Pamulang | 5 | 2023 | - | 82.5% | 100% | 99.14% | 63.64% | 86.6% | 4.76% | 75.43% | 100% | 97.07% | 98.98% | 100% | 93.55% | 0 |
| 88364 | RS umum Karya Dharma Husada | 5 | 2023 | - | 84% | 86% | 100% | 100% | 91.61% | 0% | 83.18% | 100% | 89.46% | 100% | 100% | 100% | 0 |
| 88365 | RS Umum Shanti Graha | 5 | 2023 | - | 94.86% | 100% | 100% | % | 93.22% | 0% | 100% | 100% | 86.99% | 95% | 100% | 100% | 0 |
| 88366 | RS Umum Balimed Negara | 5 | 2023 | - | 84% | 88% | 100% | 100% | 99.59% | 0% | 93.45% | 100% | 100% | 80% | 100% | 100% | 0 |
| 88367 | RS Umum Kertayasa | 5 | 2023 | - | 94.55% | 98% | 100% | 0% | 100% | 0% | 100% | 0% | 26.67% | 100% | 100% | 100% | 0 |
| 88368 | RS Ibu dan Anak Dhia | 5 | 2023 | - | 85.92% | 95% | 100% | 100% | 99.4% | 0% | 93.33% | 100% | 98.35% | 84.62% | 100% | 100% | 0 |
| 88369 | RS Umum Kertha Usadha | 5 | 2023 | - | 100% | 100% | 100% | 100% | 89.49% | 0.96% | 95.16% | 100% | 97.08% | 0% | 100% | 100% | 0 |
| 88370 | RS Khusus Jiwa Dharma Graha | 5 | 2023 | - | 97.84% | 95% | 100% | % | 82.14% | % | 88.96% | 0% | 100% | 85.71% | 100% | 100% | 0 |
| 88371 | RS Ibu dan Anak Vitalaya | 5 | 2023 | - | 85.08% | 79% | 100% | 100% | 77.78% | 2.74% | 78.98% | 100% | 100% | 62.5% | 100% | 100% | 0 |
| 88372 | RS Ibu dan Anak Bina Medika | 5 | 2023 | - | 91.28% | 100% | 100% | 100% | 73.51% | 2.13% | 65.38% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88373 | RS Hermina Serpong | 5 | 2023 | - | 95% | 100% | 100% | 0% | 90% | 0.62% | 93.33% | 100% | 96% | 60% | 100% | 100% | 0 |
| 88374 | RS Umum Daerah Wangaya | 5 | 2023 | - | 87.5% | 98% | 100% | 11.11% | 100% | 4.1% | 90.17% | 98.08% | 97.25% | 100% | 100% | 100% | 0 |
| 88375 | RS Mitra Keluarga Bintaro | 5 | 2023 | - | 97.67% | 97% | 100% | 0% | 99.17% | 13.04% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88376 | RS Umum Daerah Tangguwisia | 5 | 2023 | - | 78% | 100% | 100% | 0% | 81.62% | 0% | 100% | 100% | 98.18% | 75% | 100% | 100% | 0 |
| 88377 | RS Umum Daerah Kab. Buleleng | 5 | 2023 | - | 88.19% | 100% | 100% | 100% | 91.57% | 0.57% | 96.62% | 100% | 96.81% | 100% | 100% | 100% | 0 |
| 88378 | RS Premier Bintaro | 5 | 2023 | - | 92.1% | 100% | 99.82% | 100% | 90% | 10.31% | 72.27% | 98.59% | 93.48% | 14.29% | 100% | 100% | 0 |
| 88379 | RS Umum Bunda | 5 | 2023 | - | 95.83% | 100% | 98.81% | 100% | 98.75% | 0% | 98.99% | 100% | 85.31% | 82.35% | 100% | 100% | 0 |
| 88380 | RS Cinta Kasih | 5 | 2023 | - | 76.56% | 81% | 100% | 100% | 56.95% | 0% | 77.84% | 100% | 100% | 74.19% | 99.35% | 100% | 0 |
| 88381 | RS Helsa Ciputat | 5 | 2023 | 01-01-1970 | 93% | 100% | 100% | % | 97.2% | 0% | 72.73% | 100% | 87.5% | 100% | 100% | 100% | 0 |
| 88382 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 5 | 2023 | - | 87.56% | 100% | 100% | 100% | 96.3% | 5.96% | 95.14% | 91.78% | 97.87% | 80% | 100% | 100% | 0 |
| 88383 | RS Umum Daerah Pondok Aren | 5 | 2023 | - | 78% | 100% | 100% | % | 0% | % | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 88384 | RS Umum Daerah Negara | 5 | 2023 | - | 89% | 91% | 100% | 83.33% | 85.38% | 13.16% | 99.47% | 100% | 100% | 87.42% | 100% | 0% | 0 |
| 88385 | RS TK. II Udayana | 5 | 2023 | - | 99.67% | 100% | 98.76% | 84% | 71.61% | 0.87% | 97.73% | 100% | 94.42% | 80% | 100% | 100% | 0 |
| 88386 | RS Balimed Buleleng | 5 | 2023 | - | 99.64% | 100% | 100% | 0% | 100% | 0% | 96.4% | 100% | 99.91% | 94.59% | 100% | 100% | 0 |
| 88387 | RS Umum Daerah Serpong Utara | 5 | 2023 | - | 99.6% | 99% | 100% | 100% | 100% | 0% | 93.6% | 100% | 99.94% | 100% | 100% | 100% | 0 |
| 88388 | RS Umum Jayapura | 5 | 2023 | - | 74.24% | 40% | 58.07% | 0% | 5.88% | 0% | 56.42% | 18.18% | 88.27% | 97.48% | 0% | 100% | 0 |
| 88389 | RS Mutiara Aini | 5 | 2023 | - | 94.76% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 89.29% | 100% | 100% | 0 |
| 88390 | RS Umum Daerah Ramela Muara Tami | 5 | 2023 | - | 71.6% | 87% | 100% | % | 87.13% | 0% | 100% | 98.18% | 99.48% | 0% | 100% | 100% | 0 |
| 88391 | RS Murni Teguh Pematang Siantar | 5 | 2023 | - | 84.8% | 88% | 100% | 0% | 97.73% | 0% | 60% | 100% | 53.44% | 0% | 100% | 100% | 0 |
| 88392 | RS Umum Awal Bros Bagan Batu | 5 | 2023 | - | 63.16% | 80% | 100% | 0% | 100% | 100% | 92.86% | 100% | 0% | 100% | 100% | 100% | 0 |
| 88393 | RS Ibu dan Anak SamMarie Wijaya | 5 | 2023 | - | 0% | 0% | 0% | % | 0% | 20% | 61.9% | 0% | 0% | 0% | 100% | 0% | 0 |
| 88394 | RS Umum Daerah Yowari Sentani | 5 | 2023 | - | 83.45% | 97% | 97.37% | 33.33% | 34.88% | 94.59% | 86.67% | 100% | 90.72% | 80% | 88.89% | 100% | 0 |
| 88395 | RS Awal Bros Botania | 5 | 2023 | - | 80.5% | 92% | 100% | 100% | 75.17% | 100% | 96.2% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88396 | RS Dian Harapan | 5 | 2023 | 01-01-1970 | 90.55% | 96% | 99.89% | 100% | 64.94% | 20.26% | 86.58% | 100% | 97.67% | 56.62% | 99.65% | 100% | 83 |
| 88397 | tidak ditemukan | 5 | 2023 | - | 815% | 81% | 100% | 9444% | 100% | 0% | 8339% | 8824% | 100% | 8611% | 100% | 100% | 0 |
| 88398 | RS Umum Daerah Pratama Waghete | 5 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 88399 | RS Umum Bidadari Batubara | 5 | 2023 | - | 78.5% | 94% | 80.77% | 83.33% | 100% | 0% | 85.04% | 100% | 80.42% | 77.78% | 57.77% | 100% | 0 |
| 88400 | RS Umum Abepura | 5 | 2023 | - | 93.5% | 97% | 99.08% | 75% | 31.18% | 41.18% | 84.63% | 100% | 93.99% | 0% | 98.27% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.