Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 89151 | RS Universitas Hasanuddin | 5 | 2023 | - | 98.38% | 91% | 100% | 50% | 73.08% | 0% | 42.19% | 100% | 92.59% | 84.21% | 100% | 100% | 0 |
| 89152 | RS Multazam | 5 | 2023 | - | 96.76% | 91% | 100% | 100% | 89.09% | 0.32% | 94.05% | 100% | 90% | 65% | 100% | 100% | 0 |
| 89153 | RS Umum Aliyah III | 5 | 2023 | - | 96.97% | 95% | 93.33% | 90.91% | 93.22% | 5% | 95.37% | 96.88% | 99.52% | 96.97% | 92.64% | 86.67% | 0 |
| 89154 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 5 | 2023 | - | 96.56% | 100% | 100% | 100% | 100% | 0% | 95.74% | 100% | 85.43% | 100% | 0% | 0% | 0 |
| 89155 | RS Umum Pusat Dr. Johannes Leimena Ambon | 5 | 2023 | - | 98% | 100% | 100% | 80% | 81.7% | 0% | 83.75% | 100% | 93.7% | 90.62% | 100% | 100% | 0 |
| 89156 | RS Umum Daerah Labuha | 5 | 2023 | - | 99.39% | 98% | 97.57% | 28.57% | 64.52% | 2.63% | 100% | 95.6% | 84.58% | 0% | 93.98% | 100% | 0 |
| 89157 | RS PKU Muhammadiyah Mamajang | 5 | 2023 | - | 97.5% | 87% | 97% | 100% | 88% | 0% | 72.63% | 100% | 98.33% | 63.16% | 100% | 100% | 0 |
| 89158 | RS Umum Daerah DR. Ir. Iwan Bokings Kab. Boalemo | 5 | 2023 | - | 100% | 95% | 97.94% | 100% | 100% | 0% | 100% | 89.19% | 99.73% | 0% | 100% | 60.53% | 0 |
| 89159 | RS Umum Daerah Hajjah Andi Depu | 5 | 2023 | - | 86.57% | 85% | 98.96% | 100% | 67.79% | 0% | 98.9% | 98.22% | 95.31% | 66.67% | 100% | 85.14% | 0 |
| 89160 | RS Umum Pratama Type D Kab. Maybrat | 5 | 2023 | - | 60% | 71% | 50% | 0% | 66.67% | 0% | 57.14% | 0% | 100% | 0% | 100% | 100% | 0 |
| 89161 | RS Umum Aliyah II | 5 | 2023 | - | 98.48% | 98% | 97.83% | 92% | 94.32% | 5.45% | 96.82% | 96.61% | 99.68% | 94.44% | 97.56% | 86.67% | 0 |
| 89162 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 5 | 2023 | - | 89.53% | 96% | 100% | 0% | 93.72% | 2.94% | 83.2% | 100% | 95.73% | 100% | 100% | 100% | 0 |
| 89163 | RS Ibu dan Anak Ananda | 5 | 2023 | - | 100% | 100% | 100% | 100% | 84% | 0.5% | 87.5% | 100% | 97.5% | 99.5% | 100% | 99.5% | 0 |
| 89164 | RS Khusus Daerah Ibu dan Anak Siti Fatimah | 5 | 2023 | - | 95.31% | 100% | 100% | 80.43% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 89165 | RS Umum Daerah Mulia | 5 | 2023 | 12-04-2023 | 97.2% | 95% | 80% | 100% | 76.92% | 0% | 88.89% | 100% | 100% | 0% | 77.5% | 100% | 0 |
| 89166 | RS Ibu dan Anak Siti Khadidjah | 5 | 2023 | - | 92.04% | 90% | 100% | 100% | 96.22% | 0% | 99.65% | 100% | 99.7% | 100% | 100% | 100% | 0 |
| 89167 | RS Umum Daerah Kota Kendari | 5 | 2023 | - | 99.35% | 82% | 98.25% | 85.42% | 33.6% | 0% | 95% | 100% | 100% | 99.12% | 100% | 100% | 0 |
| 89168 | RS Hermina Kendari | 5 | 2023 | - | 91.03% | 96% | 100% | 47.06% | 51.67% | 3.45% | 94.81% | 100% | 100% | 100% | 100% | 100% | 0 |
| 89169 | RS Umum Daerah Boven Digoel | 5 | 2023 | - | 52.98% | 68% | 78.53% | 50% | 68.53% | 0% | 89.29% | 14.67% | 76.8% | 77.27% | 45.24% | 0% | 0 |
| 89170 | RS Umum Daerah dr. Zainal Umar Sidiki | 5 | 2023 | - | 0% | 0% | 100% | 0% | 100% | 0% | 94.75% | 100% | 100% | 0% | 100% | 0% | 0 |
| 89171 | RS Umum Dharma Ibu Ternate | 5 | 2023 | - | 95.21% | 100% | 100% | 0% | 95.7% | 9.09% | 79.17% | 100% | 94.5% | 80% | 100% | 75% | 0 |
| 89172 | RS Umum Bahagia | 5 | 2023 | 01-01-1970 | 93.5% | 99% | 100% | 66.67% | 91% | 23.81% | 89% | 100% | 94% | 88% | 100% | 85% | 0 |
| 89173 | RS Umum Daerah Tani dan Nelayan | 5 | 2023 | - | 88.65% | 88% | 95.46% | 100% | 67.82% | 0% | 92.07% | 100% | 67.27% | 100% | 92.08% | 100% | 0 |
| 89174 | RS Umum Daerah Daya Kota Makassar | 5 | 2023 | - | 86.56% | 91% | 94.64% | 100% | 70.3% | 0% | 87.78% | 46.51% | 100% | 25% | 80.09% | 100% | 0 |
| 89175 | RS Umum Bioklinik | 5 | 2023 | - | 89.5% | 92% | 93.75% | % | 100% | % | 80.66% | 100% | 0% | 100% | 100% | 100% | 0 |
| 89176 | RS Umum Mitra Manakarra | 5 | 2023 | - | 89% | 85% | 95.1% | 80.77% | 75.63% | 13.22% | 50% | 79.35% | 85.1% | 26.17% | 90.74% | 82.93% | 0 |
| 89177 | RSUP Dr. Wahidin Sudirohusodo | 5 | 2023 | - | 75.43% | 97% | 100% | 25% | 94.17% | 5.8% | 52.17% | 100% | 93.56% | 100% | 100% | 100% | 0 |
| 89178 | RS Islam | 5 | 2023 | - | 86.27% | 100% | 100% | 0% | 74% | 4.08% | 86.98% | 100% | 98.29% | 88.46% | 100% | 100% | 0 |
| 89179 | RS Umum Daerah Boliyohuto | 5 | 2023 | - | 83.66% | 100% | 88.46% | 0% | 57.14% | 0% | 37.14% | 100% | 98.51% | 60% | 100% | 100% | 0 |
| 89180 | RS Bersalin Elim Makassar | 5 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 100% | 100% | 0 |
| 89181 | RS Grestelina | 5 | 2023 | - | 85% | 82% | 96.42% | 0% | 96.35% | 0% | 54% | 100% | 0% | 0% | 39.02% | 100% | 0 |
| 89182 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 5 | 2023 | - | 87.66% | 100% | 100% | 100% | 70% | 1.76% | 99.53% | 100% | 78.82% | 100% | 100% | 100% | 0 |
| 89183 | RS Ibu dan Anak Sentosa | 5 | 2023 | 11-10-2023 | 95.18% | 100% | 100% | 100% | 95.25% | 0% | 94.61% | 0% | 99.8% | 100% | 100% | 100% | 0 |
| 89184 | RS Umum Tiara Sentosa | 5 | 2023 | - | 97.93% | 98% | 100% | 100% | 100% | 4.08% | 94.02% | 100% | 91.55% | 100% | 100% | 100% | 0 |
| 89185 | RS Umum Fatimah Lamongan | 5 | 2023 | - | 94.58% | 100% | 100% | 100% | 100% | 0% | 83.46% | 100% | 81.74% | 96.67% | 100% | 100% | 0 |
| 89186 | RS Umum Pindad | 5 | 2023 | - | 97.38% | 97% | 93.15% | 66.67% | 81.81% | 0% | 55.39% | 100% | 79.95% | 0% | 55.12% | 100% | 0 |
| 89187 | RS Nahdlatul Ulama Tuban | 5 | 2023 | - | 90.24% | 95% | 100% | 100% | 100% | 0% | 76.1% | 100% | 100% | 0% | 100% | 100% | 0 |
| 89188 | RS Ben Mari | 5 | 2023 | 11-09-2025 | 87.5% | 74% | 98.05% | 96.88% | 96.43% | 87.5% | 79.88% | 100% | 100% | 72.41% | 98.77% | 84.62% | 0 |
| 89189 | RS Al-Rohmah Banyuwangi | 5 | 2023 | - | 98% | 99% | 100% | 100% | 98.86% | 0% | 91.82% | 100% | 91.3% | 67.65% | 100% | 90% | 0 |
| 89190 | RS Ibu dan Anak Fatma | 5 | 2023 | - | 87.07% | 100% | 100% | 88% | 84.66% | 0% | 93.62% | 100% | 99.99% | 90% | 100% | 100% | 0 |
| 89191 | RS Umum Islam Madinah Kasembon | 5 | 2023 | - | 84% | 76% | 100% | 0% | 86.79% | 17.74% | 76.28% | 100% | 93.58% | 33.33% | 100% | 100% | 0 |
| 89192 | RS Sheila Medika | 5 | 2023 | - | 94.5% | 100% | 100% | 100% | 96.67% | 0% | 97.14% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 89193 | RS Umum Daerah Dr. Soegiri Lamongan | 5 | 2023 | 01-01-1970 | 91.58% | 91% | 91.3% | 100% | 90.71% | 0% | 88.06% | 100% | 85.46% | 83.91% | 99.95% | 100% | 0 |
| 89194 | RS Dharma Husada | 5 | 2023 | - | 95% | 100% | 100% | 0% | 85.94% | 1.85% | 81.25% | 100% | 82.03% | 81.25% | 100% | 100% | 0 |
| 89195 | RS Umum Abdhi Famili | 5 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 89196 | RS Bedah Hasta Husada | 5 | 2023 | - | 85% | 88% | 99.01% | 100% | 78.12% | 0% | 64.88% | 94.74% | 86.27% | 0% | 100% | 100% | 0 |
| 89197 | RS Muhammadiyah Tuban | 5 | 2023 | - | 95.17% | 97% | 100% | 0% | 35.72% | 0% | 80.4% | 93.33% | 98.45% | 0% | 100% | 100% | 0 |
| 89198 | RS Pusura Candi | 5 | 2023 | - | 90.77% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 85.16% | 100% | 100% | 0% | 0 |
| 89199 | RS Bhayangkara Bondowoso | 5 | 2023 | - | 94.58% | 100% | 100% | 100% | 93.91% | 0% | 95.22% | 100% | 98.26% | 88.89% | 100% | 91.57% | 0 |
| 89200 | RS Umum Daerah Besuki Kabupaten Situbondo | 5 | 2023 | - | 0% | 0% | 0% | 0% | 91.77% | 0% | 0% | 0% | 80.99% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.