Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 89401 | RS Umum Mitra Keluarga Waru | 6 | 2023 | - | 98.4% | 100% | 100% | 0% | 82.81% | 5.05% | 94.61% | 100% | 100% | 100% | 100% | 100% | 92.91 |
| 89402 | RS Umum Muhamadiyah Sumberejo | 6 | 2023 | - | 96.75% | 92% | 100% | 73.68% | 70.35% | 0% | 59.82% | 100% | 94.41% | 89.47% | 100% | 100% | 0 |
| 89403 | RS Umum Assakinah Medika | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 108 |
| 89404 | RS Djatiroto | 6 | 2023 | - | 98.37% | 100% | 100% | 100% | 81% | 0% | 70.62% | 100% | 83.33% | 81.4% | 100% | 100% | 76.61 |
| 89405 | RS Prima Husada | 6 | 2023 | - | 85.92% | 91% | 99.95% | 100% | 80.71% | 0.66% | 61.41% | 99.22% | 100% | 53.66% | 99.77% | 100% | 98.42 |
| 89406 | RS Umum Fatimah Lamongan | 6 | 2023 | - | 94.54% | 100% | 99.46% | 100% | 100% | 0% | 91% | 100% | 81.26% | 95.45% | 100% | 100% | 85 |
| 89407 | RS Umum Muhammadiyah Lamongan | 6 | 2023 | - | 92.79% | 99% | 97.63% | 100% | 86.71% | 0% | 80.62% | 99.81% | 99.98% | 83.54% | 100% | 100% | 81.79 |
| 89408 | RS Umum Mitra Sehat Mandiri Sidoarjo | 6 | 2023 | - | 86.57% | 100% | 100% | 100% | 89.55% | 0% | 100% | 100% | 90% | 88% | 100% | 100% | 77.56 |
| 89409 | RS Umum Pindad | 6 | 2023 | - | 97.38% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 89410 | RS Umum Jasem | 6 | 2023 | - | 85.19% | 81% | 100% | 0% | 70.53% | 0% | 52.36% | 80% | 96.04% | 47.06% | 97.93% | 95.65% | 68.67 |
| 89411 | RS Gigi dan Mulut Universitas Jember | 6 | 2023 | - | 90.42% | 97% | 99.69% | 0% | 96.02% | 0% | 66.67% | 0% | 82.07% | 0% | 100% | 0% | 81.94 |
| 89412 | RS Mata Fatma | 6 | 2023 | - | 100% | 100% | 100% | 0% | 90.03% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 89413 | RS Sheila Medika | 6 | 2023 | - | 99% | 100% | 100% | 100% | 100% | 0% | 94.29% | 100% | 100% | 100% | 100% | 100% | 91 |
| 89414 | RS Muhammadiyah Tuban | 6 | 2023 | - | 95.59% | 96% | 100% | 0% | 32.61% | 0% | 84.69% | 100% | 98.55% | 50% | 100% | 0% | 0 |
| 89415 | RS Umum Dungus | 6 | 2023 | - | 89.72% | 100% | 100% | 0% | 80.69% | 0% | 96.07% | 100% | 100% | 86.15% | 100% | 100% | 90.77 |
| 89416 | RS Ibu dan Anak Fatimah Kraksaan | 6 | 2023 | - | 88% | 87% | 100% | 71.43% | 100% | 19.05% | 92.92% | 100% | 95.27% | 96.43% | 100% | 0% | 85 |
| 89417 | RS Daerah Balung Jember | 6 | 2023 | - | 90.2% | 92% | 93.45% | 72.73% | 80% | 2.78% | 89.31% | 100% | 100% | 75% | 100% | 100% | 82 |
| 89418 | RS Medika Mulia Tuban | 6 | 2023 | - | 100% | 100% | 100% | 100% | 99.31% | 0% | 81.01% | 100% | 99.41% | 96.75% | 100% | 100% | 99.57 |
| 89419 | RS Umum Daerah dr. Abdoer Rahem Situbondo | 6 | 2023 | - | 95.91% | 100% | 100% | 90.41% | 87.59% | 0% | 90% | 100% | 89.9% | 92.05% | 100% | 100% | 0 |
| 89420 | RS Umum Daerah Simpang Lima Gumul Kediri | 6 | 2023 | - | 73% | 100% | 100% | 100% | 100% | 0.68% | 99.64% | 100% | 95.15% | 0% | 100% | 0% | 86 |
| 89421 | RS Mitra Keluarga Pondok Tjandra | 6 | 2023 | - | 99.66% | 100% | 100% | 50% | 95.81% | 2.5% | 94.1% | 100% | 100% | 71.43% | 100% | 100% | 93.215 |
| 89422 | RS Angkatan Udara dr. Mohammad Moenir | 6 | 2023 | - | 74.67% | 84% | 97.1% | 100% | 98.4% | 6.25% | 100% | 100% | 100% | 100% | 100% | 0% | 86.02 |
| 89423 | RS Umum Daerah Ngimbang | 6 | 2023 | 01-09-2024 | 84.15% | 78% | 98.39% | 85.71% | 71.9% | 7.32% | 95.96% | 92.86% | 77.59% | 100% | 96.97% | 82.93% | |
| 89424 | RS Enggal Dangan | 6 | 2023 | - | 72.9% | 100% | 83.33% | 0% | 100% | 0% | 32% | 0% | 97.24% | 0% | 100% | 0% | 73.6 |
| 89425 | RS Pusura Candi | 6 | 2023 | - | 89.3% | 100% | 100% | 0% | 100% | 0% | 79.88% | 100% | 85.33% | 100% | 100% | 100% | 93.4 |
| 89426 | RS Umum Islam Gondang Legi | 6 | 2023 | - | 97.72% | 99% | 100% | 0% | 78.15% | 0% | 63.49% | 100% | 96.78% | 100% | 100% | 100% | 92.86 |
| 89427 | RS Umum Wajak Husada | 6 | 2023 | - | 95.56% | 97% | 100% | 75% | 91.33% | 4.88% | 87.5% | 100% | 100% | 100% | 100% | 100% | 95 |
| 89428 | RS Umum Bhayangkara Tk. III Nganjuk | 6 | 2023 | - | 88% | 93% | 99.93% | 100% | 91.75% | 15.77% | 77.15% | 95.56% | 86.03% | 84.62% | 97.81% | 100% | 90 |
| 89429 | RS Islam Siti Hajar Sidoarjo | 6 | 2023 | - | 78.38% | 97% | 99.93% | 100% | 89.06% | 0% | 69.57% | 99.19% | 86.98% | 98.7% | 95.61% | 86.67% | 82.2 |
| 89430 | RS Umum Daerah Dr. Soegiri Lamongan | 6 | 2023 | 01-01-1970 | 91.59% | 91% | 91.31% | 100% | 90.72% | 0% | 88.07% | 100% | 85.47% | 84.02% | 99.97% | 100% | 89.4 |
| 89431 | RS Lawang Medika | 6 | 2023 | - | 85.1% | 98% | 100% | 100% | 85% | 0% | 65.26% | 100% | 99.63% | 100% | 100% | 100% | 83.47 |
| 89432 | RS Ibu dan Anak Jatimed | 6 | 2023 | - | 56% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 89433 | RS Arafah Anwar Medika Sukodono | 6 | 2023 | - | 83.08% | 100% | 100% | 50% | 91.67% | 2% | 76.45% | 100% | 93.81% | 66.67% | 100% | 100% | 96.26 |
| 89434 | RS Umum Aisyiyah Siti Fatimah | 6 | 2023 | - | 92.35% | 100% | 100% | 0% | 95.96% | 0% | 74.47% | 100% | 100% | 76.32% | 100% | 100% | 82.41 |
| 89435 | RS Ben Mari | 6 | 2023 | 11-09-2025 | 87.5% | 78% | 96.88% | 87.5% | 98.33% | 87.5% | 81.25% | 100% | 97.83% | 75% | 96.88% | 100% | 89.2 |
| 89436 | RS Daerah Kalisat Jember | 6 | 2023 | - | 92.36% | 98% | 91.55% | 100% | 82.51% | 0% | 84.66% | 86.84% | 84.91% | 68.09% | 99.07% | 100% | 86.01 |
| 89437 | RS Graha Husada | 6 | 2023 | - | 100% | 100% | 100% | 96.77% | 85.62% | 11.11% | 71.81% | 81.87% | 72.5% | 34.57% | 100% | 100% | 100 |
| 89438 | RS Umum Daerah R. Ali Manshur | 6 | 2023 | - | 83.62% | 86% | 85.87% | 100% | 56.89% | 12.5% | 91.56% | 100% | 82.15% | 98.15% | 96.32% | 100% | 81.125 |
| 89439 | RS Graha Sehat | 6 | 2023 | - | 58.75% | 78% | 100% | 62.96% | 48.64% | 3.92% | 58.71% | 100% | 89.33% | 0% | 100% | 100% | 77.92 |
| 89440 | RS Umum Daerah Waluyo Jati Kraksaan | 6 | 2023 | 11-01-2023 | 98.5% | 91% | 94.46% | 100% | 68.23% | 5.31% | 73.88% | 100% | 99.78% | 91.3% | 96.18% | 100% | 87.98 |
| 89441 | RS Umum Bunda | 6 | 2023 | - | 98.5% | 100% | 100% | 100% | 84.5% | 0% | 100% | 100% | 98.5% | 80.5% | 100% | 100% | 81.58 |
| 89442 | RS Islam Nashrul Ummah | 6 | 2023 | - | 91.55% | 91% | 100% | 100% | 96.62% | 0% | 96.45% | 100% | 91.13% | 82.61% | 100% | 92.31% | 97.65 |
| 89443 | RS Umum Universitas Muhammadiyah Malang | 6 | 2023 | - | 87.41% | 93% | 97.79% | 0% | 85.29% | 3.61% | 53.42% | 83.33% | 58.84% | 75% | 98.77% | 100% | 88 |
| 89444 | RS Islam Aisyiyah Nganjuk | 6 | 2023 | - | 94.67% | 96% | 99.92% | 94.12% | 55.17% | 0% | 82.43% | 100% | 99.8% | 94.92% | 100% | 100% | 76.7 |
| 89445 | RS Nahdlatul Ulama Babat | 6 | 2023 | - | 67.5% | 92% | 100% | 75% | 97.12% | 0% | 31.29% | 100% | 86.62% | 81.82% | 79.19% | 100% | 92.51 |
| 89446 | RS Ibu dan Anak Pondok Tjandra | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 30 |
| 89447 | RS Umum Salsabila Husada | 6 | 2023 | - | 94.5% | 94% | 99.21% | 0% | 100% | 0% | 0% | 0% | 80% | 0% | 100% | 0% | 78 |
| 89448 | RS Umum Daerah Besuki Kabupaten Situbondo | 6 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 83.47% | 0% | 0% | 0% | 0 |
| 89449 | RS Umum Aminah | 6 | 2023 | - | 86.5% | 98% | 100% | 0% | 93.15% | 0% | 88.51% | 100% | 100% | 89.74% | 100% | 100% | 83 |
| 89450 | RS Nahdlatul Ulama Tuban | 6 | 2023 | - | 92.24% | 95% | 100% | 100% | 100% | 0% | 80.26% | 100% | 100% | 0% | 100% | 100% | 95 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.