Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 90201 | RS Umum Tadulako Palu | 6 | 2023 | - | 95.32% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 90202 | RS Umum Daerah Syehk Yusuf Gowa | 6 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 90203 | RS Pratama dr. Abdul Chalik Masulili | 6 | 2023 | - | 100% | 100% | 100% | % | 100% | % | 93.9% | 0% | 100% | 100% | 100% | 0% | 79.28 |
| 90204 | RS Umum Daerah Sayang Rakyat | 6 | 2023 | - | 79.91% | 93% | 99.39% | 100% | 83.28% | 0% | 94.92% | 100% | 100% | 87.11% | 98.41% | 100% | 0 |
| 90205 | RS Tonsea | 6 | 2023 | - | 100% | 91% | 100% | 11.11% | 88.05% | 3.39% | 55.59% | 100% | 93.3% | 100% | 100% | 100% | 77.23 |
| 90206 | RS Tk. II Dr. R. Hardjanto | 6 | 2023 | - | 92.59% | 97% | 100% | 100% | 86.44% | 0% | 94.63% | 100% | 81.79% | 94.55% | 100% | 100% | 83.19 |
| 90207 | RS Umum Daerah Lanto Daeng Pasewang | 6 | 2023 | - | 78.5% | 80% | 96.35% | 0% | 44.64% | 0.96% | 85.05% | 100% | 85.52% | 96.72% | 97.46% | 100% | 87.27 |
| 90208 | RS Umum Daerah Abdul Wahab Sjahranie | 6 | 2023 | 01-01-1970 | 76.29% | 94% | 98.6% | 50% | 9.61% | 1.2% | 78.02% | 71.74% | 100% | 0% | 99.29% | 100% | 76.77 |
| 90209 | RS Umum Liung Paduli | 6 | 2023 | - | 89.38% | 95% | 90.48% | 0% | 87.96% | % | 100% | 100% | 84.91% | 0% | 100% | 100% | 0 |
| 90210 | RS Hermina Samarinda | 6 | 2023 | - | 88.5% | 99% | 81.67% | 66.67% | 99.47% | 3.28% | 87.78% | 100% | 99.94% | 83.33% | 88% | 100% | 90.83 |
| 90211 | RS Umum Batara Siang | 6 | 2023 | - | 67.86% | 70% | 80% | 29.58% | 78.33% | 2.15% | 86.15% | 22.22% | 76.42% | 80% | 76% | 85% | 78.07 |
| 90212 | RS Umum Daerah Amurang | 6 | 2023 | - | 94% | 85% | 95% | 0% | 90% | 0% | 88.24% | 100% | 95% | 100% | 100% | 90% | 85 |
| 90213 | RS Maryam Citra Medika | 6 | 2023 | - | 99.72% | 96% | 99.84% | 0% | 100% | 0% | 99.23% | 100% | 100% | 78.26% | 100% | 100% | 90 |
| 90214 | RS Ibu dan Anak Yasira | 6 | 2023 | - | 100% | 100% | 100% | 84.62% | 72.76% | 19.51% | 100% | 100% | 67.86% | 62.86% | 100% | 100% | 0 |
| 90215 | RS Umum Daerah Luwuk | 6 | 2023 | - | 49.19% | 72% | 100% | 82.05% | 42.39% | 22.73% | 100% | 100% | 81.92% | 100% | 100% | 0% | 0 |
| 90216 | RS Umum Daerah Kolonodale | 6 | 2023 | - | 92.15% | 100% | 100% | 0% | 86% | 0% | 100% | 100% | 93.19% | 0% | 100% | 100% | 86 |
| 90217 | RS Siloam GMIM Sonder | 6 | 2023 | - | 89% | 86% | 92.11% | 0% | 83.44% | 22.45% | 82.65% | 100% | 87.27% | 74.42% | 100% | 100% | 100 |
| 90218 | RS Umum Dirgahayu | 6 | 2023 | - | 82.76% | 94% | 99.48% | 0% | 86.5% | 2.27% | 93.46% | 100% | 99.1% | 96.43% | 99.42% | 100% | 86.52 |
| 90219 | RS Umum Aisyiyah St. Khadijah | 6 | 2023 | - | 75.82% | 95% | 98.28% | 100% | 30.12% | 9.09% | 84.27% | 100% | 85.17% | 0% | 99.04% | 83.33% | 0 |
| 90220 | RS Umum Daerah Poso | 6 | 2023 | - | 80% | 81% | 90.29% | 8.57% | 22.24% | 0% | 80.36% | 94.23% | 76.89% | 0% | 93.7% | 100% | 82.7 |
| 90221 | RS Mata Provinsi Kalimantan Timur | 6 | 2023 | - | 85.28% | 100% | 72.49% | % | 0% | 0% | 100% | 100% | 95% | 100% | 100% | 100% | |
| 90222 | RS Umum Daerah Andi Djemma Masamba | 6 | 2023 | - | 64.3% | 83% | 96.61% | 68.42% | 66.09% | 0% | 73.46% | 100% | 99.29% | 92.51% | 94.94% | 0% | 84.1 |
| 90223 | RS Hikmah Sejahtera Sukamaju | 6 | 2023 | - | 84% | 85% | 95% | 85% | 84% | 2% | 80% | 100% | 92% | 80% | 90% | 80% | 76 |
| 90224 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 6 | 2023 | - | 66.98% | 93% | 100% | 57.14% | 48.08% | 0% | 83.88% | 100% | 100% | 75.5% | 100% | 100% | 79.15 |
| 90225 | RS Budi Setia | 6 | 2023 | - | 86% | 86% | 92% | % | 75% | % | 96.33% | 100% | 90% | 84% | 90% | 100% | |
| 90226 | RS Kinapit | 6 | 2023 | - | 95% | 100% | 100% | 100% | 99.04% | 25% | 98.96% | 100% | 99.71% | 100% | 100% | 80% | 80 |
| 90227 | RS Pupuk Kaltim Prima Sangata | 6 | 2023 | - | 94.26% | 100% | 100% | 100% | 97.45% | 0.93% | 72.07% | 0% | 87.93% | 85.71% | 100% | 100% | 73.41 |
| 90228 | RS Bergerak Kab.Kep.Talaud | 6 | 2023 | - | 97.1% | 100% | 94.44% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 78 |
| 90229 | RS Samaritan Palu | 6 | 2023 | - | 85.53% | 100% | 96.14% | 100% | 97.33% | 0% | 81.06% | 100% | 84.75% | 100% | 100% | 100% | 85.3 |
| 90230 | RS Bethesda GMIM Tomohon | 6 | 2023 | - | 84.75% | 93% | 93.67% | 0% | 0% | 0% | 91.05% | 100% | 83.36% | 0% | 95.6% | 0% | 0 |
| 90231 | RS Umum Hikmah Masamba | 6 | 2023 | - | 86.46% | 100% | 100% | 100% | 80.6% | 1.12% | 79.75% | 100% | 94.4% | 96.55% | 100% | 0% | 81.9 |
| 90232 | RS Umum Manado Medical Center | 6 | 2023 | - | 93.5% | 100% | 100% | 93.75% | 94.4% | 2.7% | 92.54% | 100% | 93.44% | 91.58% | 100% | 100% | 91 |
| 90233 | RS Umum Daerah Batara Guru | 6 | 2023 | - | 91.34% | 73% | 93.4% | 63.64% | 48.03% | 18.84% | 77.4% | 100% | 87.03% | 100% | 96.59% | 84.71% | 80.24 |
| 90234 | RS Umum Daerah Dr. Abdul Rivai | 6 | 2023 | - | 88.73% | 100% | 96.69% | 81.82% | 19.12% | 4.6% | 90.48% | 100% | 99.67% | 85% | 100% | 100% | 79.22 |
| 90235 | RS Umum Daerah Tenriawaru Bone | 6 | 2023 | - | 85.02% | 86% | 100% | 0% | 35.39% | 25.49% | 89.26% | 100% | 87.95% | 0% | 100% | 100% | 83.86 |
| 90236 | RS Islam Bontang | 6 | 2023 | - | 94.5% | 100% | 100% | 100% | 82.33% | 0% | 72.4% | 100% | 96% | 87.5% | 100% | 100% | 87 |
| 90237 | RS Umum Siloam Hospital Manado | 6 | 2023 | - | 88.92% | 99% | 100% | 0% | 61.66% | 11.55% | 68.23% | 100% | 99.73% | 100% | 100% | 100% | 92 |
| 90238 | RS Umum Daerah Ampana | 6 | 2023 | - | 85.14% | 71% | 96.59% | 100% | 75.3% | 0% | 95.29% | 100% | 100% | 0% | 96.92% | 100% | 81.16 |
| 90239 | RS Gunung Maria | 6 | 2023 | - | 81.5% | 100% | 100% | 0% | 0% | 0% | 97.5% | 0% | 98.9% | 0% | 100% | 100% | 0 |
| 90240 | RS TNI AU Lanud Sam Ratulangi | 6 | 2023 | - | 65% | 99% | 99% | 0% | 100% | 0% | 86.96% | 100% | 100% | 100% | 100% | 100% | 80 |
| 90241 | RS Umum Daerah Latemmamala Soppeng | 6 | 2023 | - | 86.22% | 90% | 95.15% | 88.57% | 48.12% | 1.26% | 77.03% | 89.52% | 98.58% | 95.24% | 98.65% | 100% | 81.49 |
| 90242 | RS Hikmah Citra medika Sengkang | 6 | 2023 | - | 94% | 95% | 92.56% | 100% | 97.12% | 0% | 98.6% | 100% | 52.94% | 100% | 100% | 88.89% | 0 |
| 90243 | RS Bhayangkara Manado | 6 | 2023 | - | 99.42% | 100% | 100% | 0% | 95.71% | 4.17% | 99.9% | 100% | 100% | 100% | 100% | 100% | 89.92 |
| 90244 | RS Umum Haji Darjad | 6 | 2023 | - | 90% | 100% | 100% | 0% | 100% | 0% | 90.91% | 100% | 97.83% | 100% | 100% | 0% | |
| 90245 | RS Ibu dan Anak Kirana Manado | 6 | 2023 | - | 100% | 100% | 100% | 0% | 81.97% | 0% | 73.17% | 100% | 81.97% | 100% | 100% | 100% | 90 |
| 90246 | RS Umum Daerah Tora Belo | 6 | 2023 | - | 97.09% | 96% | 100% | 90.91% | 75.29% | 4.35% | 96.61% | 100% | 97.22% | 88% | 100% | 0% | 83.51 |
| 90247 | RS Samarinda Medika Citra | 6 | 2023 | - | 99.44% | 100% | 100% | 70% | 84.7% | 17% | 94.5% | 100% | 100% | 100% | 99.38% | 90.62% | 87.59 |
| 90248 | RS Umum Daerah Pendau Tambu Kab Donggala | 6 | 2023 | - | 87.76% | 77% | 100% | 0% | 100% | 0% | 100% | 100% | 98.35% | 100% | 100% | 100% | 78 |
| 90249 | RS Umum Inco Sorowako | 6 | 2023 | - | 96.67% | 96% | 100% | 100% | 97.67% | 0% | 94.22% | 100% | 100% | 100% | 100% | 100% | 95.96 |
| 90250 | RS Umum Daerah Beriman | 6 | 2023 | - | 87.66% | 100% | 100% | 5% | 90.21% | 0% | 95.5% | 100% | 99.24% | 97.22% | 99.89% | 100% | 82.1 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.