Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 92801 | RS Umum Juanda | 7 | 2023 | - | 93% | 98% | 99.22% | 100% | 82.03% | 0.26% | 84.38% | 91.41% | 79.69% | 79.07% | 94.53% | 54.55% | 0 |
| 92802 | RS Umum Al-Islam Bandung | 7 | 2023 | - | 99.56% | 99% | 99.71% | 0% | 90.62% | 1.79% | 72.13% | 81.95% | 99.31% | 90.12% | 100% | 100% | 0 |
| 92803 | RS Khusus Mata Cicendo | 7 | 2023 | 12-10-2024 | 97.71% | 100% | 100% | 0% | 83.05% | 1.23% | 99.68% | 100% | 95.63% | 100% | 100% | 100% | 0 |
| 92804 | RS Umum El-Syifa | 7 | 2023 | - | 92% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 92.75% | 100% | 100% | 100% | 0 |
| 92805 | RS Umum St. Elisabeth | 7 | 2023 | - | 88.63% | 100% | 97.62% | 100% | 65.57% | 7.21% | 78.86% | 100% | 81.12% | 0% | 100% | 87.5% | 0 |
| 92806 | RS Umum Kuningan Medical Center | 7 | 2023 | - | 77.59% | 96% | 100% | 100% | 100% | 17.5% | 100% | 100% | 95.12% | 57.14% | 99.32% | 100% | 82 |
| 92807 | RS Umum Daerah Bandung Kiwari | 7 | 2023 | - | 85.04% | 92% | 99.78% | 57.14% | 45.06% | 1.03% | 96.97% | 99.57% | 100% | 80.49% | 99.48% | 100% | 0 |
| 92808 | Siloam Hospitals Lippo Cikarang | 7 | 2023 | - | 90.53% | 100% | 100% | 100% | 80.1% | 18.4% | 68% | 98.95% | 94.05% | 93.33% | 100% | 100% | 0 |
| 92809 | RS Paru Dr. H. A. Rotinsulu | 7 | 2023 | - | 90.38% | 100% | 100% | 0% | 73.99% | 0% | 93.95% | 100% | 99.67% | 94.9% | 100% | 100% | 87.91 |
| 92810 | RS Umum Hermina Grand Wisata | 7 | 2023 | - | 92.03% | 99% | 100% | 100% | 91.67% | 0.84% | 91.83% | 100% | 99.48% | 85% | 100% | 100% | 0 |
| 92811 | RS Umum KMC Luragung | 7 | 2023 | - | 82.82% | 81% | 96.67% | 50% | 81.67% | 0% | 77.5% | 65% | 77.5% | 85.33% | 96% | 78% | 0 |
| 92812 | RS Umum Sentra Medika | 7 | 2023 | 11-02-2023 | 98.3% | 100% | 99.51% | 100% | 26.96% | 1.24% | 55.95% | 95.02% | 100% | 87% | 99.59% | 100% | 0 |
| 92813 | RSU Bhayangkara Tk. II Sartika Asih | 7 | 2023 | - | 84.62% | 94% | 100% | 100% | 82.98% | 3.94% | 97.61% | 100% | 99.3% | 0% | 100% | 100% | 0 |
| 92814 | Rumah Sakit Mitra Plumbon Cibitung | 7 | 2023 | - | 100% | 100% | 100% | 100% | 88.92% | 2.83% | 54.19% | 100% | 88.45% | 88.89% | 100% | 100% | 0 |
| 92815 | RS Umum Daerah Majalengka | 7 | 2023 | - | 97.15% | 100% | 100% | 0% | 56% | 0% | 79.5% | 93.15% | 91.44% | 96.38% | 100% | 100% | 0 |
| 92816 | RS Umum Pusat Dr. Hasan Sadikin | 7 | 2023 | - | 94.09% | 100% | 99.03% | 10% | 85.1% | 2.76% | 82.4% | 92.94% | 99.16% | 80% | 99.53% | 100% | 0 |
| 92817 | RS Umum Sentral Medika | 7 | 2023 | - | 98.04% | 100% | 100% | 38.89% | 25% | 23.08% | 69.85% | 100% | 100% | 100% | 11.98% | 100% | 0 |
| 92818 | RS Umum Daerah Cideres | 7 | 2023 | - | 85.21% | 94% | 94.44% | 100% | 12.36% | 15.22% | 89.89% | 98.83% | 99.37% | 83.33% | 100% | 100% | 0 |
| 92819 | RS Umum Daerah Al-Mulk | 7 | 2023 | - | 70.09% | 81% | 100% | 0% | 62.45% | 1.67% | 68.13% | 100% | 66.77% | 71.43% | 85.65% | 100% | 0 |
| 92820 | RS Paru Provinsi Jawa Barat | 7 | 2023 | - | 97.81% | 95% | 98.11% | 100% | 100% | 0% | 96.12% | 100% | 98.18% | 96.61% | 97.63% | 100% | 0 |
| 92821 | RS Umum Hermina Galaxy | 7 | 2023 | - | 92.4% | 100% | 100% | 100% | 76.92% | 0.57% | 86.54% | 100% | 100% | 87.8% | 72.73% | 90% | 0 |
| 92822 | RS Umum Kartika Kasih | 7 | 2023 | - | 81% | 100% | 96% | 100% | 78.61% | 17.82% | 90.16% | 100% | 99.84% | 50% | 100% | 100% | 0 |
| 92823 | RS Umum Rosela | 7 | 2023 | - | 93.5% | 89% | 87.92% | 100% | 65.62% | 2% | 76.32% | 100% | 92.67% | 33.33% | 85.29% | 83.33% | 0 |
| 92824 | RS Mitra Plumbon Majalengka | 7 | 2023 | - | 90.79% | 97% | 99.68% | 66.67% | 96.72% | 2.92% | 81.74% | 100% | 83.33% | 86.79% | 84.76% | 100% | 0 |
| 92825 | RS Umum Assyifa Sukabumi | 7 | 2023 | - | 96.5% | 99% | 99.5% | 100% | 82.4% | 3.2% | 87.33% | 100% | 98.11% | 83.33% | 98.67% | 100% | 0 |
| 92826 | RS Umum Mitra Keluarga Cikarang | 7 | 2023 | - | 97.73% | 100% | 100% | 0% | 96% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 92827 | RS Umum Daerah Sumedang | 7 | 2023 | - | 85.95% | 93% | 100% | 100% | 54.19% | 1.72% | 87.03% | 100% | 95.87% | 100% | 100% | 100% | 0 |
| 92828 | RS Umum Bhayangkara Setukpa Lemdikpol | 7 | 2023 | - | 97.5% | 95% | 100% | 100% | 96.2% | 0% | 81.7% | 100% | 94.78% | 80% | 100% | 86.67% | 0 |
| 92829 | RS Bedah Budi Kasih | 7 | 2023 | 11-10-2023 | 88% | 89% | 98% | % | 77.5% | 10% | 87.5% | 100% | 100% | 0% | 100% | 100% | 0 |
| 92830 | RS Umum Pindad | 7 | 2023 | - | 89.24% | 100% | 100% | 100% | 76.44% | 0% | 81.09% | 100% | 98.93% | 100% | 100% | 100% | 0 |
| 92831 | RS Umum Karya Medika II | 7 | 2023 | - | 80.65% | 100% | 100% | 100% | 100% | 7% | 65.75% | 100% | 92.17% | 90.91% | 100% | 100% | 0 |
| 92832 | RS Umum Advent Bandung | 7 | 2023 | - | 82.98% | 98% | 96.41% | 66.67% | 92.01% | 0.35% | 54.28% | 99.02% | 89.86% | 0% | 99.79% | 100% | 0 |
| 92833 | RS Umum Mitra Plumbon | 7 | 2023 | - | 100% | 100% | 99.97% | 0% | 96.69% | 2.96% | 75.16% | 100% | 79.29% | 78.57% | 100% | 100% | 0 |
| 92834 | RS Primaya Karawang | 7 | 2023 | - | 88.19% | 96% | 100% | 88.89% | 93.26% | 0.9% | 95.55% | 100% | 96.07% | 75% | 96.8% | 100% | 0 |
| 92835 | RS Umum Santo Borromeus | 7 | 2023 | - | 69.45% | 91% | 99.74% | 0% | 99.48% | 0.87% | 93.89% | 100% | 87.42% | 100% | 99.38% | 100% | 0 |
| 92836 | RS Umum Santo Yusup | 7 | 2023 | - | 78.5% | 78% | 96.09% | 0% | 94% | 0% | 68.92% | 99.35% | 98.61% | 75% | 100% | 100% | 0 |
| 92837 | RS Umum Sumber Waras | 7 | 2023 | - | 87.25% | 100% | 99.52% | 100% | 94.4% | 0% | 88.14% | 100% | 86.21% | 95.74% | 100% | 100% | 0 |
| 92838 | RS Umum Khalishah | 7 | 2023 | - | 90% | 96% | 100% | 12.5% | 78.18% | 1.51% | 67.75% | 63.64% | 46.79% | 66.67% | 100% | 100% | 0 |
| 92839 | RS Hermina Karawang | 7 | 2023 | - | 92.8% | 99% | 96% | 89% | 64% | 2.7% | 89% | 100% | 100% | 75% | 98% | 100% | 98 |
| 92840 | RS Umum Immanuel Bandung | 7 | 2023 | - | 90.73% | 93% | 100% | % | 95% | 0.53% | 64.7% | 100% | 86.96% | 77.78% | 100% | 100% | 0 |
| 92841 | RS Amanda Cikarang Selatan | 7 | 2023 | - | 81.18% | 100% | 96.75% | 100% | 7.56% | 0% | 85.71% | 100% | 99.99% | 94.74% | 100% | 100% | 0 |
| 92842 | RS Umum Permata Cirebon | 7 | 2023 | - | 80.77% | 100% | 100% | 0% | 59.5% | 1.74% | 93.62% | 100% | 97.04% | 100% | 100% | 83.33% | 0 |
| 92843 | RSAU dr. M. Salamun | 7 | 2023 | 02-05-2024 | 87.47% | 99% | 100% | 100% | 86.09% | 0% | 96.74% | 98.65% | 86% | 91.63% | 100% | 100% | 0 |
| 92844 | RS Umum Amanda Mitra Keluarga | 7 | 2023 | - | 91.49% | 98% | 99.66% | 100% | 75.3% | 0% | 87.12% | 100% | 100% | 0% | 100% | 100% | |
| 92845 | RS Umum Dokter Adam Talib | 7 | 2023 | - | 100% | 100% | 100% | 0% | 94.29% | 0% | 96.92% | 0% | 100% | 100% | 100% | 0% | 0 |
| 92846 | RS Umum Harapan Keluarga Jababeka | 7 | 2023 | - | 100% | 100% | 100% | 100% | 77.48% | 100% | 100% | 100% | 100% | 100% | 96.94% | 100% | 0 |
| 92847 | RS Ibu dan Anak Aisyah Qurrataain | 7 | 2023 | - | 50% | 50% | 35% | 10% | 75% | 10% | 30% | 15% | 75% | 0% | 25% | 25% | 0 |
| 92848 | RS Umum Tiara | 7 | 2023 | - | 87.54% | 95% | 95.93% | 94.44% | 87.11% | 2.42% | 84.41% | 100% | 83.92% | 91.2% | 92.45% | 100% | 0 |
| 92849 | RS Umum Kharisma | 7 | 2023 | - | 89.88% | 100% | 90% | 90% | 93.33% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 92850 | RS Umum Saraswati | 7 | 2023 | - | 92.86% | 99% | 98.33% | % | 79.1% | 0% | 52.77% | 100% | 87.2% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.