Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 93801 | RS Umum Batara Siang | 7 | 2023 | - | 67.86% | 70% | 79.17% | 32.29% | 89.17% | 2.24% | 92.63% | 66.04% | 95.99% | 80% | 78% | 86.67% | 0 |
| 93802 | RS Umum Daerah Poso | 7 | 2023 | - | 80.39% | 81% | 96.37% | 15% | 14.02% | 0% | 71.88% | 97.5% | 79.58% | 50% | 95.68% | 100% | 0 |
| 93803 | RS Umum Daerah Luwuk | 7 | 2023 | - | 70% | 97% | 100% | 51.61% | 50.96% | 22.76% | 100% | 100% | 83.33% | 100% | 100% | 100% | 0 |
| 93804 | RS Umum Sis Al Jufri Palu | 7 | 2023 | - | 94% | 99% | 100% | 100% | 46.72% | 0% | 99.03% | 100% | 65.75% | 0% | 100% | 65% | 0 |
| 93805 | RS Ibu dan Anak Nasana Pura | 7 | 2023 | - | 80.31% | 85% | 100% | 100% | 80% | 3.12% | 90% | 100% | 99.77% | 100% | 100% | 100% | 95 |
| 93806 | RS Umum Medika Sangatta | 7 | 2023 | - | 81.71% | 80% | 98.42% | 50% | 63.37% | 16.37% | 53.9% | 95.65% | 97.68% | 80.95% | 98.57% | 74.42% | 0 |
| 93807 | RS Ibu dan Anak Care She | 7 | 2023 | - | 87.88% | 100% | 100% | 94.12% | 100% | 0% | 100% | 100% | 99.13% | 83.33% | 100% | 100% | 0 |
| 93808 | RS Umum Daerah Syehk Yusuf Gowa | 7 | 2023 | - | 86.57% | 96% | 99.23% | 100% | 56% | 0% | 93.1% | 97.62% | 94.96% | 0% | 100% | 0% | 0 |
| 93809 | RS Samaritan Palu | 7 | 2023 | - | 82.31% | 100% | 97.5% | 100% | 95.68% | 0% | 69.5% | 100% | 85.1% | 100% | 100% | 100% | 86 |
| 93810 | RS Umum Tadulako Palu | 7 | 2023 | - | 99.1% | 96% | 98.21% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 93811 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 7 | 2023 | - | 92.89% | 80% | 98.27% | 100% | 77.65% | 0% | 84.4% | 100% | 90.26% | 100% | 88.06% | 84.21% | 0 |
| 93812 | RS Umum Daerah Buluye Napoae Moutong | 7 | 2023 | - | 98.54% | 100% | 100% | 0% | 71.43% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 93813 | RS Khusus Ibu dan Anak Zainab | 7 | 2023 | 12-06-2023 | 23.3% | 42% | 58.33% | % | 71.43% | % | 77.78% | 0% | 0% | 0% | 0% | 0% | |
| 93814 | RS Umum Daerah H.A. Sulthan Daeng Radja | 7 | 2023 | - | 92.4% | 96% | 100% | 100% | 0% | 5.83% | 76.7% | 100% | 100% | 100% | 100% | 100% | 0 |
| 93815 | RS Ibu dan Anak Yasira | 7 | 2023 | - | 100% | 100% | 100% | 53.85% | 72.67% | 85.37% | 100% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 93816 | RS Umum Daerah Sayang Rakyat | 7 | 2023 | - | 86.81% | 94% | 99.43% | 100% | 87.33% | 0% | 100% | 100% | 100% | 87.11% | 99.37% | 100% | 80.167 |
| 93817 | RS Maryam Citra Medika | 7 | 2023 | - | 96.96% | 92% | 100% | 0% | 100% | 15% | 99.74% | 100% | 100% | 77.78% | 100% | 100% | 0 |
| 93818 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 7 | 2023 | - | 74.55% | 98% | 99.61% | 100% | 75.57% | 1.15% | 99.22% | 100% | 99.85% | 95.45% | 100% | 100% | 0 |
| 93819 | RS Pupuk Kaltim Prima Sangata | 7 | 2023 | - | 95.65% | 100% | 90.96% | 100% | 98.39% | 0.87% | 79.06% | 100% | 89.25% | 83.33% | 100% | 100% | 0 |
| 93820 | RS Umum Daerah Lanto Daeng Pasewang | 7 | 2023 | - | 79.17% | 83% | 95.23% | 0% | 55.54% | 1.23% | 88.13% | 100% | 86.71% | 97.1% | 87.3% | 100% | 0 |
| 93821 | RS Umum Daerah H. Padjonga Dg. Ngalle Takalar | 7 | 2023 | - | 89% | 89% | 100% | 0% | 21.99% | 0.58% | 96.43% | 97.8% | 99.94% | 95.35% | 100% | 100% | 85 |
| 93822 | RS Ibu Anak Cahaya Sangatta | 7 | 2023 | - | 85.5% | 86% | 100% | 0% | 88.81% | 0% | 100% | 100% | 71.6% | 92% | 100% | 100% | 0 |
| 93823 | RS Umum Daerah Dr. Abdul Rivai | 7 | 2023 | - | 89.25% | 100% | 92.41% | 85.71% | 16.53% | 6.83% | 94.25% | 100% | 98.85% | 92.94% | 100% | 100% | 0 |
| 93824 | RS Umum Daerah Pratama Togean | 7 | 2023 | - | 89.5% | 87% | 0% | 0% | 87.5% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 93825 | RS Umum Daerah Tenriawaru Bone | 7 | 2023 | - | 85.25% | 86% | 100% | 0% | 33.7% | 21.3% | 86.15% | 99.36% | 87.06% | 0% | 100% | 100% | 0 |
| 93826 | RS Umum Daerah Ampana | 7 | 2023 | - | 77.46% | 72% | 97.16% | 69.23% | 77.65% | 0% | 95.29% | 100% | 96.97% | 80% | 99.26% | 0% | 81.16 |
| 93827 | RS Umum Daerah Tora Belo | 7 | 2023 | - | 91.35% | 96% | 100% | 100% | 82.32% | 4% | 99.29% | 100% | 95.37% | 94% | 100% | 100% | 0 |
| 93828 | RS Umum Daerah Undata Palu | 7 | 2023 | - | 90.06% | 90% | 87.72% | 0% | 39.18% | 0.65% | 98.09% | 100% | 100% | 92.31% | 98.68% | 100% | 0 |
| 93829 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 7 | 2023 | - | 90.74% | 98% | 100% | 100% | 77.14% | 1.09% | 80% | 100% | 98.31% | 89.09% | 100% | 100% | 0 |
| 93830 | RS Pelita Kasih | 7 | 2023 | - | 100% | 99% | 100% | 0% | 100% | 0% | 54.89% | 100% | 100% | 0% | 100% | 100% | 0 |
| 93831 | RS Umum Daerah Kabupaten Sinjai | 7 | 2023 | - | 92.88% | 95% | 99.43% | 84.62% | 56.13% | 4.17% | 85.32% | 100% | 100% | 88.02% | 98.46% | 100% | 0 |
| 93832 | RS Bhayangkara Palu | 7 | 2023 | - | 98.6% | 100% | 96.63% | 100% | 97.5% | 0% | 100% | 100% | 99.26% | 60% | 100% | 100% | 80 |
| 93833 | RS Woodward | 7 | 2023 | - | 85.33% | 95% | 100% | 100% | 76.63% | 5.78% | 99.64% | 100% | 100% | 73.08% | 100% | 92.86% | 94 |
| 93834 | RS Santa Teresa Marampa Rantepao | 7 | 2023 | - | 92.71% | 100% | 100% | 0% | 73.68% | 0% | 59.07% | 100% | 75.49% | 100% | 100% | 100% | 0 |
| 93835 | RS Umum Daerah Madani Palu | 7 | 2023 | - | 86.34% | 99% | 100% | 100% | 67% | 2.08% | 99.29% | 100% | 90.29% | 79.1% | 100% | 100% | 0 |
| 93836 | RS Umum Daerah Sangkulirang | 7 | 2023 | - | 66.5% | 74% | 100% | 90% | 64.82% | 0% | 93.18% | 70% | 88.28% | 100% | 67.86% | 100% | 0 |
| 93837 | RS Umum Yapika | 7 | 2023 | - | 77.5% | 87% | 89% | 100% | 78.77% | 0.68% | 46.05% | 100% | 66.4% | 58% | 100% | 100% | 0 |
| 93838 | RS Budi Agung Palu | 7 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 90% | 100% | 95.56% | 86.67% | 100% | 100% | 90 |
| 93839 | RS Ibu dan Anak Tinatapura | 7 | 2023 | - | 90% | 100% | 100% | 90% | 94% | 0% | 90% | 100% | 88.89% | 90% | 100% | 0% | 0 |
| 93840 | RS Ibu Anak Asy Syifa | 7 | 2023 | - | 100% | 100% | 100% | 100% | 75.18% | 0% | 66.67% | 100% | 100% | 0% | 12.9% | 0% | 0 |
| 93841 | RS Umum Thalia Irham | 7 | 2023 | - | 89.92% | 85% | 99.06% | 0% | 65.1% | 1.75% | 64.21% | 100% | 100% | 98.94% | 100% | 100% | 0 |
| 93842 | RS Umum Anutapura Palu | 7 | 2023 | - | 86.89% | 100% | 100% | 60% | 81.83% | 6.09% | 98.12% | 100% | 81.17% | 100% | 50% | 100% | 0 |
| 93843 | RS Ibu dan Anak Kirana Manado | 7 | 2023 | - | 100% | 100% | 100% | 0% | 80.33% | 100% | 95.59% | 100% | 80.65% | 100% | 100% | 100% | 0 |
| 93844 | RS Medika Utama Manggar | 7 | 2023 | - | 100% | 100% | 100% | 0% | 87.78% | 4.17% | 59.3% | 100% | 92.94% | 91.35% | 100% | 100% | |
| 93845 | RS Islam Sitti Maryam | 7 | 2023 | - | 96.47% | 91% | 86.24% | 0% | 72.73% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 93846 | RS Advent Manado | 7 | 2023 | - | 99.15% | 97% | 99.22% | 0% | 26.43% | 0% | 94.08% | 100% | 100% | 80% | 87.88% | 87.5% | 0 |
| 93847 | RS Umum Daerah Beriman | 7 | 2023 | - | 88.5% | 98% | 100% | 10% | 88.02% | 0% | 97.01% | 100% | 99.38% | 98.81% | 100% | 100% | 0 |
| 93848 | RS Umum Dirgahayu | 7 | 2023 | - | 85.41% | 89% | 98.21% | 0% | 81.75% | 2.74% | 92.02% | 100% | 98.84% | 68.97% | 99% | 100% | 0 |
| 93849 | RS Bhayangkara Manado | 7 | 2023 | - | 99.3% | 100% | 100% | 100% | 95.75% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 93850 | RS Umum Noongan | 7 | 2023 | - | 91.67% | 84% | 91.17% | 0% | 83.21% | 0% | 94.28% | 100% | 95.42% | 94.67% | 99.6% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.