Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 94101 | RS Umum Daerah Komodo | 7 | 2023 | - | 73.64% | 95% | 91.43% | 0% | 67.2% | 40.91% | 100% | 100% | 99.51% | 0% | 95.92% | 0% | 0 |
| 94102 | RS Bhayangkara | 7 | 2023 | - | 100% | 100% | 100% | 100% | 94.83% | 0.98% | 98.97% | 100% | 93.01% | 86.67% | 100% | 100% | 4780 |
| 94103 | RS Umum Waikabubak | 7 | 2023 | - | 86.33% | 89% | 98.82% | 100% | 82.93% | 2.3% | 100% | 93.18% | 98.71% | 83.33% | 99.18% | 100% | 0 |
| 94104 | RS Umum Daerah Ulin Banjarmasin | 7 | 2023 | - | 67.78% | 92% | 100% | 100% | 88.5% | 0% | 99.12% | 100% | 95.92% | 67.78% | 100% | 55.56% | 0 |
| 94105 | RS Umum Daerah Kuala Pembuang | 7 | 2023 | - | 81% | 100% | 100% | 100% | 92.97% | 0% | 100% | 100% | 81.08% | 84% | 100% | 100% | 0 |
| 94106 | RS Umum Daerah dr. A. Diponegoro Putussibau | 7 | 2023 | - | 85.46% | 93% | 100% | 33.33% | 96.88% | 63.22% | 81.12% | 100% | 97.7% | 100% | 100% | 0% | 0 |
| 94107 | RS Pratama Serawai | 7 | 2023 | - | 65% | 70% | 84% | 0% | 75% | 0% | 90% | 80% | 83.33% | 83.33% | 80% | 80% | 0 |
| 94108 | RS Siloam Labuan Bajo | 7 | 2023 | - | 91.54% | 99% | 100% | 100% | 88% | 7.97% | 93.55% | 100% | 93.33% | 81.82% | 100% | 80% | 0 |
| 94109 | RSD Idaman Kota Banjarbaru | 7 | 2023 | - | 94.06% | 100% | 100% | 0% | 83.57% | 2.65% | 93.3% | 100% | 99.49% | 100% | 93.38% | 100% | 0 |
| 94110 | RS Umum Daerah Kota Mataram | 7 | 2023 | - | 91% | 97% | 100% | 100% | 99.53% | 0% | 86.6% | 100% | 98.37% | 100% | 100% | 100% | 0 |
| 94111 | RS Umum Daerah Kerang | 7 | 2023 | - | 96.03% | 93% | 99.63% | 0% | 100% | 0% | 93.26% | 0% | 81.05% | 0% | 100% | 0% | 0 |
| 94112 | RS Umum Suaka Insan | 7 | 2023 | - | 96.51% | 100% | 97.87% | 100% | 99.47% | 0% | 80.32% | 100% | 82.15% | 100% | 97.12% | 0% | 0 |
| 94113 | RS Umum Daerah Naibonat | 7 | 2023 | - | 95.66% | 99% | 100% | 100% | 38.39% | 0% | 92.5% | 100% | 90.66% | 0% | 100% | 100% | 0 |
| 94114 | RS Ibu dan Anak Ibunda | 7 | 2023 | - | 96.21% | 98% | 98.87% | 100% | 92.65% | 100% | 91.73% | 100% | 95.65% | 0% | 95.1% | 0% | |
| 94115 | RS Umum Soe | 7 | 2023 | 10-09-2023 | 86.1% | 92% | 100% | 100% | 74.88% | 0% | 100% | 100% | 95.63% | 100% | 100% | 100% | 0 |
| 94116 | RS Umum Daerah Dayaku Raja | 7 | 2023 | - | 92.65% | 100% | 99.86% | 0% | 69.48% | 14.06% | 95.69% | 100% | 89.83% | 95.83% | 97.33% | 100% | 87.59 |
| 94117 | RS Umum Bajawa | 7 | 2023 | - | 84.5% | 95% | 99.63% | 100% | 73.27% | 15% | 97.45% | 100% | 99.37% | 87.5% | 100% | 71.43% | 0 |
| 94118 | RS Umum Daerah KH. Mansyur | 7 | 2023 | - | 68% | 85% | 92.86% | 0% | 68.44% | 0% | 85.71% | 100% | 80.3% | 0% | 100% | 0% | 0 |
| 94119 | RS Umum Daerah Lewoleba | 7 | 2023 | 01-01-1970 | 81.25% | 90% | 100% | 61.54% | 45.68% | 6.3% | 100% | 100% | 87.5% | 100% | 100% | 100% | 0 |
| 94120 | RS Ibu dan Anak Permata Hati | 7 | 2023 | - | 91.5% | 93% | 100% | 96.67% | 95% | 96% | 91.01% | 100% | 97.58% | 100% | 100% | 96.67% | 0 |
| 94121 | RS Siloam Palangka Raya | 7 | 2023 | - | 98.55% | 100% | 95.98% | 100% | 94.14% | 0% | 72.41% | 100% | 98.98% | 88.89% | 100% | 100% | 0 |
| 94122 | RS Umum Daerah Sultan Suriansyah Banjarmasin | 7 | 2023 | - | 98.92% | 96% | 100% | 100% | 37.5% | 1.59% | 90.55% | 100% | 94.05% | 75.68% | 100% | 100% | 0 |
| 94123 | RS Umum Mola | 7 | 2023 | - | 92.5% | 100% | 100% | % | 98.57% | % | 100% | 100% | 98.57% | 100% | 100% | 100% | |
| 94124 | RS Umum Daerah Brigjed H. Hasan Basry Kandangan | 7 | 2023 | - | 97.07% | 96% | 98.66% | 100% | 79.77% | 3.26% | 96.1% | 100% | 94% | 91.43% | 98.03% | 100% | 0 |
| 94125 | RS Umum Citra Husada Nanga Pinoh | 7 | 2023 | - | 87.5% | 75% | 100% | 87.5% | 90% | 10% | 93.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 94126 | RS Ibu dan Anak Anugrah | 7 | 2023 | - | 88.5% | 99% | 87.5% | 100% | 100% | 3.3% | 85.71% | 81.82% | 90.45% | 83.33% | 86.79% | 80% | 6 |
| 94127 | RS Bhayangkara Tk. III Banjarmasin | 7 | 2023 | - | 100% | 100% | 100% | 100% | 85.23% | 0% | 87.17% | 100% | 99.23% | 81.08% | 100% | 100% | 0 |
| 94128 | RS Umum Bethesda Serukam | 7 | 2023 | - | 88.33% | 92% | 100% | 0% | 93.2% | 0% | 30.69% | 100% | 86.98% | 100% | 100% | 100% | 0 |
| 94129 | RS Umum Daerah Drs. Jacobus Luna, M.Si | 7 | 2023 | - | 100% | 90% | 100% | 100% | 85.71% | 0% | 84.57% | 100% | 90.44% | 100% | 100% | 100% | 0 |
| 94130 | RS Umum Daerah H. Boejasin Pelaihari | 7 | 2023 | - | 82.22% | 90% | 99.03% | 100% | 71.43% | 100% | 98.53% | 100% | 94.23% | 27.27% | 94.47% | 100% | 0 |
| 94131 | RS Ibu dan Anak Annisa | 7 | 2023 | - | 88.57% | 85% | 100% | 20% | 55.43% | 0% | 66.91% | 0% | 99.83% | 100% | 100% | 100% | 0 |
| 94132 | RS Karitas Weetabula | 7 | 2023 | - | 93.09% | 100% | 100% | 100% | 24.49% | 1.27% | 100% | 100% | 97.89% | 100% | 100% | 100% | 0 |
| 94133 | RS Umum Daerah Pratama Sendawar | 7 | 2023 | - | 50.65% | 99% | 69.59% | 0% | 96.67% | 0% | 0% | 100% | 41.56% | 0% | 0% | 0% | 0 |
| 94134 | RS Umum Kasih Bunda Jaya Nanga Pinoh | 7 | 2023 | - | 96.19% | 100% | 100% | 100% | 85.71% | 4.76% | 100% | 100% | 83.33% | 84.16% | 100% | 100% | 0 |
| 94135 | Siloam Hospitals Mataram | 7 | 2023 | - | 91.69% | 100% | 100% | 0% | 62.66% | 1.28% | 85.18% | 100% | 100% | 80% | 100% | 100% | 0 |
| 94136 | RS Permata Hati | 7 | 2023 | - | 80.6% | 97% | 100% | 0% | 86.96% | 0% | 86.76% | 100% | 12.32% | 0% | 100% | 100% | 0 |
| 94137 | RS Khusus Gigi dan Mulut Gusti Hasan Aman | 7 | 2023 | - | 89.98% | 88% | 98.3% | % | 90.9% | % | 100% | 0% | 96.42% | 68.89% | 0% | 0% | 0 |
| 94138 | RS Umum Daerah Sultan Muhammad Jamaludin I | 7 | 2023 | - | 87.27% | 91% | 98.25% | 100% | 22.64% | 3.12% | 100% | 100% | 100% | 0% | 98.03% | 100% | 0 |
| 94139 | RS Tk. IV 09.07.04 Atambua | 7 | 2023 | - | 75% | 100% | 100% | 0% | 100% | 0% | 50% | 0% | 95.5% | 100% | 100% | 90% | 0 |
| 94140 | RS Umum Penyangga Perbatasan Betun | 7 | 2023 | - | 84.12% | 97% | 92.08% | 77.78% | 52.14% | 0% | 87.71% | 100% | 87% | 50% | 76.97% | 100% | 0 |
| 94141 | RS Ibu dan Anak Wempe Singkawang | 7 | 2023 | - | 92.5% | 100% | 100% | 88.89% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 94142 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 7 | 2023 | - | 67.51% | 100% | 100% | 100% | 55.56% | 0% | 91.67% | 100% | 48.88% | 100% | 100% | 100% | 0 |
| 94143 | RS Daerah Kalabahi | 7 | 2023 | 02-06-2024 | 87.5% | 100% | 98.22% | 80% | 100% | 7.69% | 87.44% | 94.74% | 95.92% | 83.33% | 100% | 100% | 0 |
| 94144 | RS Umum Dr TC Hillers Maumere | 7 | 2023 | - | 70% | 95% | 100% | 0% | 0% | 3% | 100% | 100% | 0% | 0% | 100% | 0% | 0 |
| 94145 | RS Angkatan Udara dr. Mohammad Sutomo | 7 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 94146 | RS Mata Nusa Tenggara Barat | 7 | 2023 | - | 91% | 93% | 98.01% | 0% | 90.62% | 0% | 100% | 100% | 91.67% | 100% | 100% | 100% | 0 |
| 94147 | RS Umum Daerah Pemangkat | 7 | 2023 | - | 95.9% | 98% | 100% | 100% | 7.08% | 0.94% | 90.86% | 100% | 94.31% | 84.78% | 100% | 0% | 82.73 |
| 94148 | RS Umum Handayati | 7 | 2023 | - | 86% | 100% | 100% | 78.26% | 100% | 100% | 100% | 100% | 82.07% | 100% | 100% | 100% | 80 |
| 94149 | RS Umum Daerah Teluk Keramat | 7 | 2023 | - | 73.02% | 88% | 100% | 0% | 100% | 0% | 34.38% | 100% | 100% | 0% | 100% | 100% | 0 |
| 94150 | RS Umum Daerah Aji Muhammad Parikesit | 7 | 2023 | - | 66.17% | 94% | 99.79% | 100% | 57.72% | 1.19% | 74.38% | 99.58% | 99.94% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.