Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 96501 | RS Umum Daerah Padang Sidempuan | 8 | 2023 | - | 78.57% | 90% | 71.43% | 50% | 65.16% | 0% | 91.67% | 100% | 100% | 79.49% | 85% | 100% | 0 |
| 96502 | RS Umum Full Bethesda | 8 | 2023 | - | 90.5% | 75% | 100% | 100% | 83.33% | 14.29% | 82% | 100% | 100% | 88.89% | 92.67% | 90.91% | 0 |
| 96503 | RS Umum Daerah Rantau Prapat | 8 | 2023 | - | 90.99% | 95% | 100% | 100% | 99.16% | 3.16% | 96.42% | 100% | 97.83% | 0% | 100% | 100% | 0 |
| 96504 | RS Columbia Asia Medan | 8 | 2023 | - | 99.57% | 100% | 100% | 0% | 73.88% | 1.03% | 61.32% | 100% | 0% | 100% | 99.03% | 100% | 0 |
| 96505 | RS Umum Avicenna | 8 | 2023 | - | 84.69% | 91% | 100% | 100% | 22% | 4% | 84% | 100% | 95.26% | 91.49% | 95.65% | 100% | 0 |
| 96506 | RSAU Dr. Abdul Malik | 8 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 95.04% | 100% | 100% | 0% | 0 |
| 96507 | RS Umum Islam Malahayati | 8 | 2023 | - | 88.85% | 98% | 96.1% | 100% | 100% | 1.69% | 68.96% | 88.89% | 84.38% | 92.34% | 100% | 80% | 0 |
| 96508 | RS Umum Elpi Al Azis | 8 | 2023 | 12-07-2023 | 83.13% | 93% | 95.7% | 0% | 88.29% | 0% | 85.5% | 100% | 77.42% | 91.11% | 87.5% | 100% | 0 |
| 96509 | RS Umum Pertamedika Ummi Rosnati | 8 | 2023 | - | 94.14% | 100% | 100% | 100% | 90% | 1.08% | 82.12% | 100% | 92.46% | 96.97% | 100% | 100% | 0 |
| 96510 | RS Umum Artha Medica | 8 | 2023 | - | 82.72% | 84% | 100% | 81.98% | 81.93% | 3.45% | 81.54% | 100% | 100% | 92.45% | 100% | 100% | 0 |
| 96511 | RS Umum Kusta Lau Simomo | 8 | 2023 | - | 85% | 74% | 78.26% | 0% | 96.23% | 0% | 96.67% | 100% | 91.36% | 80% | 50% | 0% | 0 |
| 96512 | RS Ibu dan Anak Maharani | 8 | 2023 | - | 95.1% | 98% | 100% | 82.61% | 93.17% | 0% | 100% | 96.67% | 100% | 90% | 96.88% | 100% | 0 |
| 96513 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 8 | 2023 | 01-01-1970 | 81.03% | 96% | 94.61% | 34.78% | 74.8% | 3.39% | 88.22% | 100% | 97.23% | 0% | 80.26% | 100% | 0 |
| 96514 | RS Ibu dan Anak Pramaliesa | 8 | 2023 | - | 43.5% | 96% | 80% | 60% | 89% | 79% | 81% | 100% | 100% | 90% | 100% | 82% | 0 |
| 96515 | RS Pendidikan Universitas Syiah Kuala | 8 | 2023 | - | 90.49% | 89% | 100% | 0% | 58.61% | 0% | 75.83% | 100% | 100% | 0% | 100% | 100% | 0 |
| 96516 | RS Umum Daerah Bangun Purba | 8 | 2023 | - | 80% | 80% | 77.5% | % | 88.11% | % | 98.21% | 88% | 92.88% | 95.58% | 86.61% | 80% | 0 |
| 96517 | RS Khusus Paru Sumatera Utara | 8 | 2023 | 01-01-1970 | 75.49% | 88% | 87.5% | 0% | 89.06% | 0% | 100% | 75% | 98.22% | 100% | 100% | 71.43% | 0 |
| 96518 | RS Umum Daerah Sidikalang | 8 | 2023 | - | 94.29% | 98% | 89.19% | 83.33% | 68.35% | 3.85% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96519 | RS Umum Daerah Tanjung Pura | 8 | 2023 | 10-09-2023 | 89% | 86% | 100% | 6.25% | 100% | 2.86% | 0% | 90% | 97% | 0% | 100% | 100% | 0 |
| 96520 | RS Umum PTP II Tg Selamat | 8 | 2023 | - | 80% | 80% | 100% | 0% | 76.67% | 0% | 90% | 100% | 80% | 100% | 86.67% | 90% | 0 |
| 96521 | RS Umum Eshmun | 8 | 2023 | - | 91% | 100% | 100% | 0% | 92.88% | 17.96% | 48.23% | 100% | 100% | 86.05% | 100% | 100% | 0 |
| 96522 | RS Umum Stella Maris | 8 | 2023 | - | 87.29% | 81% | 84.38% | 0% | 100% | 0% | 83.14% | 100% | 99.29% | 88.89% | 100% | 100% | 0 |
| 96523 | RS Umum Daerah Tuan Rondahaim | 8 | 2023 | - | 90.4% | 85% | 84.42% | % | 80.42% | % | 93.88% | 80% | 93.92% | 80% | 87.5% | 83.33% | 0 |
| 96524 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 8 | 2023 | - | 80% | 96% | 92.63% | 100% | 79% | 0% | 76.67% | 100% | 96.67% | 90.32% | 93.79% | 100% | 0 |
| 96525 | RS Umum Pertamina Pangkalan Brandan | 8 | 2023 | - | 100% | 100% | 100% | 100% | 68.28% | 3.95% | 79.21% | 65.19% | 97.27% | 92.77% | 100% | 100% | 0 |
| 96526 | RS Umum Bunda Mulia | 8 | 2023 | - | 88.69% | 100% | 100% | 40% | 81.58% | 2.82% | 84.03% | 100% | 82.59% | 77.78% | 100% | 0% | 0 |
| 96527 | RS Umum Hermina Medan | 8 | 2023 | - | 97.36% | 99% | 99.67% | 47.62% | 29.3% | 4.71% | 85.53% | 100% | 100% | 100% | 97.7% | 100% | 0 |
| 96528 | RS Bhayangkara Banda Aceh | 8 | 2023 | 12-08-2023 | 86.5% | 95% | 94.94% | 100% | 86.96% | 9.68% | 80.23% | 100% | 83.33% | 76.67% | 95.12% | 83.82% | 0 |
| 96529 | RS Umum Permata Madina Panyabungan | 8 | 2023 | - | 94.37% | 96% | 98.43% | 97.3% | 65.89% | 2.21% | 91.81% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96530 | RS Umum Putri Bidadari | 8 | 2023 | - | 97.1% | 100% | 100% | 22.64% | 79.17% | 0.91% | 93.53% | 100% | 97.61% | 94.59% | 97.61% | 100% | 0 |
| 96531 | RS Khusus Mata Prima Vision | 8 | 2023 | - | 88.5% | 100% | 100% | 83.33% | 80% | 33.33% | 83.33% | 100% | 90% | 100% | 100% | 100% | 0 |
| 96532 | RS Ibu dan Anak Propinsi NAD | 8 | 2023 | - | 99.85% | 100% | 100% | 100% | 100% | 100% | 99.42% | 100% | 90% | 100% | 100% | 0% | 0 |
| 96533 | RS Umum Mahkota Bidadari | 8 | 2023 | - | 97.67% | 100% | 94.51% | 100% | 96.67% | 0% | 98.67% | 100% | 89.42% | 97.5% | 100% | 100% | 0 |
| 96534 | RS Umum Daerah Cut Nyak Dhien | 8 | 2023 | - | 77% | 97% | 0% | 50% | 79.64% | 0% | 85.6% | 100% | 100% | 96.72% | 0% | 100% | 0 |
| 96535 | RS Umum Daerah Perdagangan | 8 | 2023 | - | 97.81% | 99% | 100% | 0% | 28.78% | 0% | 91.3% | 100% | 96.31% | 91.67% | 100% | 100% | 0 |
| 96536 | RS Tk. IV 01.07.02 Binjai | 8 | 2023 | - | 91.5% | 91% | 100% | 95.92% | 100% | 0% | 64.09% | 100% | 100% | 76% | 100% | 100% | 0 |
| 96537 | RS Umum Dr. Gerhard L. Tobing | 8 | 2023 | - | 10.5% | 0% | 0% | % | 0% | % | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 96538 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 8 | 2023 | - | 81.5% | 95% | 100% | 0% | 95% | 0% | 95% | 100% | 99.97% | 80% | 100% | 100% | 0 |
| 96539 | RS Umum Sembiring Deli Tua | 8 | 2023 | - | 99.44% | 100% | 98.83% | 0% | 74.97% | 11.64% | 74.96% | 100% | 99.84% | 74.59% | 100% | 96% | 0 |
| 96540 | RS Tk. IV Lhokseumawe Aceh Utara | 8 | 2023 | - | 85.58% | 91% | 97.78% | 85% | 80.72% | 4.5% | 93.13% | 100% | 92.55% | 91.18% | 100% | 100% | 0 |
| 96541 | RS Umum Sari Mutiara Lubuk Pakam | 8 | 2023 | - | 95% | 97% | 100% | 90.91% | 88.81% | 2.63% | 88.91% | 100% | 96.53% | 91.67% | 100% | 85% | 0 |
| 96542 | RS Bangkatan PTPN II | 8 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 96543 | RS Jiwa Bina Karsa Medan | 8 | 2023 | - | 99% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 94.57% | 96% | 100% | 100% | 0 |
| 96544 | RS Umum Sinar Husni | 8 | 2023 | - | 89% | 91% | 98.38% | 100% | 87.73% | 3.7% | 89.58% | 100% | 100% | 95.69% | 100% | 100% | 0 |
| 96545 | RS Umum Daerah Drs. H. Amri Tambunan | 8 | 2023 | - | 93.5% | 100% | 100% | 0% | 96.32% | 2.03% | 78.03% | 80.08% | 100% | 69.23% | 100% | 100% | 0 |
| 96546 | RS Umum Rahmad Hidayah | 8 | 2023 | - | 90% | 95% | 94.74% | 95.79% | 94.74% | 87.5% | 98% | 94.74% | 90% | 90% | 90% | 97% | 0 |
| 96547 | RS Umum Patar Asih | 8 | 2023 | - | 93.5% | 90% | 100% | 100% | 100% | 4.67% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96548 | RS Ibu dan Anak Stella Maris | 8 | 2023 | - | 82.27% | 74% | 100% | 0% | 100% | 1.88% | 98.85% | 100% | 99.98% | 94.89% | 100% | 0% | 0 |
| 96549 | RS Umum Daerah dr. Zubir Mahmud | 8 | 2023 | - | 90% | 100% | 93.1% | 100% | 83.26% | 0% | 94.19% | 100% | 100% | 0% | 97.62% | 0% | 0 |
| 96550 | RS Umum Royal Prima Marelan | 8 | 2023 | - | 97.5% | 88% | 99.09% | 100% | 100% | 0% | 98.57% | 100% | 100% | 98.75% | 98.75% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.