Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 9851 | RS Ibu dan Anak Cempaka Putih Permata | 11 | 2025 | 12-10-2025 | 99.26% | 100% | 85.71% | 100% | 98.01% | 0% | 97.56% | 100% | 96.23% | 100% | 100% | 100% | |
| 9852 | RS Ibu dan Anak Kendangsari Merr | 11 | 2025 | 12-08-2025 | 97.99% | 97% | 100% | 0% | 84.55% | 0% | 85.16% | 100% | 98.42% | 100% | 100% | 100% | |
| 9853 | RS Umum Daerah Balaraja | 11 | 2025 | 12-10-2025 | 79.75% | 95% | 100% | 100% | 48.9% | 0.68% | 94.42% | 100% | 94.03% | 68.76% | 100% | 100% | 0 |
| 9854 | RS Umum Griya Husada Madiun | 11 | 2025 | 12-10-2025 | 98.94% | 99% | 95.38% | 0% | 69.97% | 0% | 41.99% | 100% | 98.81% | 100% | 100% | 100% | |
| 9855 | RS Ibu dan Anak Tiara | 11 | 2025 | 12-08-2025 | 82.81% | 76% | 91.18% | 100% | 79.19% | 13.33% | 66.72% | 100% | 100% | 94.44% | 96.63% | 93.33% | |
| 9856 | RS Ibu dan Anak Makiyah | 11 | 2025 | 12-04-2025 | 95% | 95% | 100% | 86.67% | 92.5% | 80% | 75% | 100% | 95% | 97% | 100% | 100% | 100 |
| 9857 | RS Ibu dan Anak Harapan Mulia | 11 | 2025 | 12-04-2025 | 90% | 98% | 100% | 33.33% | 76.03% | 0% | 83.47% | 100% | 100% | 100% | 100% | 100% | |
| 9858 | RS Tiara | 11 | 2025 | 12-08-2025 | 98.95% | 100% | 100% | 0% | 92.65% | 0% | 78.19% | 100% | 100% | 80.24% | 100% | 100% | |
| 9859 | RS Umum Daerah Pakuhaji | 11 | 2025 | 12-04-2025 | 94.86% | 95% | 100% | 75% | 97.75% | 1.75% | 98.33% | 82.56% | 87.7% | 95.89% | 100% | 100% | |
| 9860 | RS Umum Daerah dr. Mohamad Soewandhie | 11 | 2025 | 12-08-2025 | 98% | 100% | 100% | 100% | 98.12% | 0.74% | 87.2% | 100% | 100% | 100% | 100% | 100% | |
| 9861 | RS Universitas Airlangga | 11 | 2025 | 12-11-2025 | 100% | 100% | 100% | 100% | 60% | 2.22% | 100% | 100% | 100% | 0% | 100% | 100% | |
| 9862 | RS Umum Islam Siti Aisyah | 11 | 2025 | 12-10-2025 | 94.89% | 96% | 96.76% | 0% | 67.74% | 0% | 74.81% | 76.92% | 99.74% | 80.95% | 100% | 100% | |
| 9863 | RS Kartini | 11 | 2025 | 12-10-2025 | 88% | 89% | 99.99% | 81.88% | 81.08% | 0.35% | 95.08% | 100% | 100% | 89.28% | 100% | 100% | |
| 9864 | RS Ibu dan Anak Ilanur | 11 | 2025 | 12-08-2025 | 86% | 96% | 100% | 100% | 96.36% | 0% | 32.76% | 100% | 100% | 94.18% | 100% | 100% | 80.89 |
| 9865 | RS Umum Mitra Keluarga Surabaya | 11 | 2025 | 12-10-2025 | 99.7% | 100% | 100% | 0% | 96.51% | 9.95% | 98.56% | 100% | 100% | 100% | 100% | 100% | |
| 9866 | RS UniMedika Sepatan | 11 | 2025 | 12-08-2025 | 83.87% | 100% | 100% | 100% | 74.85% | 0% | 95.93% | 100% | 99.73% | 65.52% | 100% | 100% | |
| 9867 | RS Misi Lebak | 11 | 2025 | 12-08-2025 | 94.93% | 98% | 99.58% | 100% | 79.85% | 0% | 31.96% | 100% | 100% | 71.43% | 99.42% | 100% | |
| 9868 | RS Rumah Indonesia Sehat | 11 | 2025 | 12-05-2025 | 89.66% | 100% | 100% | 100% | 96.92% | 100% | 100% | 100% | 100% | 90% | 100% | 100% | 80 |
| 9869 | RS Bunda Sejati | 11 | 2025 | 12-09-2025 | 98.5% | 100% | 100% | 0% | 96.4% | 0% | 59.2% | 100% | 100% | 62% | 100% | 100% | |
| 9870 | RS Ibu dan Anak Pura Raharja | 11 | 2025 | 12-05-2025 | 97.95% | 100% | 100% | 100% | 100% | 2.07% | 91.91% | 100% | 96.12% | 98.25% | 100% | 100% | |
| 9871 | RS Ibu dan Anak Nur Ummi Numbi | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | 100% | 87.31% | 0% | 92.86% | 100% | 94.39% | 100% | 100% | 100% | 100 |
| 9872 | RS Umum Daerah Malingping | 11 | 2025 | 01-12-2026 | 94.69% | 100% | 98.01% | 100% | 45.13% | 1.87% | 86.05% | 100% | 95.6% | 100% | 100% | 100% | 0 |
| 9873 | RS Ciputra | 11 | 2025 | 12-10-2025 | 77.96% | 100% | 100% | 100% | 82.58% | 22% | 47.78% | 100% | 100% | 95.35% | 100% | 100% | 0 |
| 9874 | RS Manyar Medical Centre | 11 | 2025 | 12-09-2025 | 90% | 100% | 99.21% | 0% | 80.34% | 37.84% | 98.97% | 73.33% | 63.06% | 100% | 100% | 100% | 0 |
| 9875 | RSPAL dr. Ramelan | 11 | 2025 | 12-08-2025 | 94.57% | 100% | 100% | 0% | 80.24% | 8.43% | 65.33% | 99.17% | 99.67% | 96.43% | 100% | 100% | |
| 9876 | RS Gigi dan Mulut FKG Universitas Airlangga | 11 | 2025 | 12-09-2025 | 93.23% | 97% | 100% | 0% | 93.17% | 0% | 100% | 0% | 94.32% | 100% | 100% | 100% | |
| 9877 | RS Bethsaida | 11 | 2025 | 12-08-2025 | 86.57% | 100% | 100% | 0% | 97.69% | 3.51% | 93% | 100% | 100% | 94% | 100% | 97.56% | |
| 9878 | RS Umum Daerah Kota Madiun | 11 | 2025 | 12-05-2025 | 98.15% | 93% | 100% | 100% | 98.69% | 1.67% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 9879 | RS Qadr | 11 | 2025 | 12-08-2025 | 95.22% | 100% | 100% | 0% | 80.46% | 1.92% | 88.91% | 100% | 100% | 69.44% | 100% | 100% | |
| 9880 | RS Medika Lestari | 11 | 2025 | 12-05-2025 | 85.09% | 100% | 100% | 100% | 100% | 0% | 84.67% | 100% | 99.27% | 80% | 100% | 100% | |
| 9881 | RS Ibu dan Anak Assyifa | 11 | 2025 | 12-05-2025 | 92% | 100% | 89.47% | 100% | 79.09% | 0% | 44.35% | 100% | 98.2% | 76.52% | 100% | 100% | 98.5 |
| 9882 | RS Bhakti Rahayu | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | 100% | 74.32% | 0% | 74.22% | 100% | 99.69% | 86.67% | 88.11% | 100% | |
| 9883 | RS Ibu dan Anak Karunia Bunda | 11 | 2025 | 12-01-2025 | 96.49% | 92% | 98.95% | 100% | 93.8% | 4.55% | 85.71% | 100% | 88.45% | 86.67% | 100% | 100% | |
| 9884 | RS Umum BUN | 11 | 2025 | 12-02-2025 | 87.72% | 100% | 100% | 100% | 98.81% | 4.55% | 93.46% | 100% | 99% | 71.43% | 100% | 100% | |
| 9885 | RS Umum Daerah Kabupaten Tangerang | 11 | 2025 | 12-03-2025 | 87.5% | 92% | 96% | 100% | 79.5% | 3.5% | 88.5% | 100% | 83.5% | 67.5% | 99.5% | 100% | |
| 9886 | RS Hermina Periuk Tangerang | 11 | 2025 | 12-04-2025 | 91% | 99% | 100% | 100% | 80.95% | 4.95% | 82.14% | 100% | 99.99% | 85.71% | 100% | 100% | |
| 9887 | RS Umum Hermina Bitung | 11 | 2025 | 12-09-2025 | 85.63% | 93% | 100% | 86.96% | 93.69% | 3.83% | 81.94% | 100% | 95.12% | 83.33% | 100% | 100% | 0 |
| 9888 | RS Gotong Royong | 11 | 2025 | 12-04-2025 | 89% | 100% | 93.33% | 100% | 87.08% | 3.88% | 60.89% | 94.38% | 93.32% | 100% | 77.42% | 100% | 0 |
| 9889 | RS William Booth Surabaya | 11 | 2025 | 12-04-2025 | 95.26% | 98% | 100% | 100% | 62.44% | 0% | 75.2% | 100% | 100% | 0% | 100% | 100% | 0 |
| 9890 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 11 | 2025 | 12-09-2025 | 93.03% | 93% | 100% | 100% | 87.29% | 0% | 94.34% | 100% | 100% | 63.64% | 95.87% | 100% | |
| 9891 | RS Mitra Keluarga Kenjeran | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | 0% | 80.21% | 4.29% | 98.38% | 100% | 100% | 100% | 100% | 100% | |
| 9892 | RS Umum Tk. III Brawijaya | 11 | 2025 | 12-04-2025 | 97% | 95% | 100% | 100% | 96.75% | 0% | 97.67% | 100% | 98% | 97.86% | 100% | 100% | |
| 9893 | RS An-Nisa | 11 | 2025 | 12-09-2025 | 91.99% | 100% | 98.79% | 33.33% | 28.82% | 2.73% | 53.48% | 97.68% | 98.44% | 90.4% | 96.96% | 100% | 98.65 |
| 9894 | RS Mata Undaan | 11 | 2025 | 12-08-2025 | 91.58% | 100% | 100% | % | 100% | 0% | 100% | 100% | 99.97% | 90.21% | 100% | 100% | |
| 9895 | RS Ibu dan Anak Pusura Tegalsari | 11 | 2025 | 12-09-2025 | 97.56% | 95% | 100% | 0% | 100% | 0% | 82.35% | 0% | 92.11% | 0% | 100% | 50% | |
| 9896 | RS Sari Asih Ciledug | 11 | 2025 | 12-09-2025 | 91.78% | 100% | 99.86% | 100% | 94.18% | 0% | 89.58% | 100% | 98.13% | 76% | 99.88% | 100% | |
| 9897 | RS Bhayangkara Hasta Brata Batu | 11 | 2025 | 12-04-2025 | 95.84% | 99% | 100% | 100% | 98.54% | 0% | 100% | 100% | 98.3% | 98.66% | 100% | 100% | 99.53 |
| 9898 | RS Umum Adi Husada Kapasari | 11 | 2025 | 12-10-2025 | 94.94% | 98% | 99.92% | % | 73.89% | 0% | 94.48% | 100% | 99.92% | 85.46% | 100% | 100% | |
| 9899 | RS Mitra Husada | 11 | 2025 | 12-08-2025 | 91.33% | 97% | 95% | 100% | 81% | 2.5% | 70% | 100% | 88.33% | 76% | 93.67% | 85% | |
| 9900 | RS EMC Tangerang | 11 | 2025 | 12-10-2025 | 93.31% | 97% | 99.75% | 0% | 100% | 7.35% | 92.14% | 100% | 98.59% | 93.94% | 99.18% | 100% | 99 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.