Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 100401 | RS Siloam Ambon | 1 | 2022 | - | 98.5% | 88% | 100% | 0% | 29.69% | 49.49% | 86.12% | 100% | 100% | 0% | 100% | 100% | 0 |
| 100402 | RS Umum Daerah Kota Kendari | 1 | 2022 | - | 95.69% | 94% | 95.19% | 93.33% | 31.07% | 2% | 99.14% | 99.18% | 100% | 98.09% | 99.52% | 100% | 97.45 |
| 100403 | RS Umum Daerah Ramela Muara Tami | 1 | 2022 | - | 49.61% | 0% | 41.77% | 0% | 72.32% | 0% | 100% | 100% | 0% | 0% | 0% | 0% | 0 |
| 100404 | RS Umum Anutapura Palu | 1 | 2022 | - | 87.03% | 85% | 92.04% | 85% | 100% | 2.22% | 100% | 100% | 99.71% | 0% | 100% | 100% | 0 |
| 100405 | RS Ibu dan Anak Chaterine Booth | 1 | 2022 | - | 91.87% | 100% | 96.24% | 100% | 70.67% | 0% | 94.07% | 100% | 100% | 100% | 92% | 100% | 91.2 |
| 100406 | RS Bahteramas Provinsi Sultra | 1 | 2022 | - | 89.32% | 93% | 0% | 75% | 100% | 0.88% | 98.38% | 100% | 98.97% | 0% | 100% | 0% | 81 |
| 100407 | RS Bhayangkara Kendari | 1 | 2022 | - | 97.43% | 100% | 100% | 100% | 81.2% | 4.62% | 93.57% | 100% | 98.2% | 82.5% | 100% | 87.5% | 81.4 |
| 100408 | RS Umum Daerah Tiakur | 1 | 2022 | - | 63% | 100% | 30% | 0% | 100% | 72.73% | 98.55% | 100% | 97.44% | 78.41% | 100% | 100% | 86.82 |
| 100409 | RS Umum Daerah Andi Makkasau Parepare | 1 | 2022 | - | 98.99% | 98% | 99.81% | 25% | 99.07% | 2.04% | 95.04% | 100% | 91.02% | 62.5% | 100% | 100% | 85 |
| 100410 | RS Umum Anugrah Pangkajene | 1 | 2022 | - | 82.5% | 93% | 85.71% | 80% | 83.33% | 1.92% | 78.24% | 100% | 77.5% | 78.57% | 91.89% | 91.43% | 80.01 |
| 100411 | RS Ibu dan Anak Sentosa | 1 | 2022 | - | 94.48% | 97% | 100% | 71.43% | 95.15% | 0% | 63.64% | 0% | 98.92% | 100% | 100% | 100% | 86.66 |
| 100412 | RS Umum Dr. M. Haulussy Ambon | 1 | 2022 | - | 87% | 95% | 95% | 82% | 100% | 1% | 85% | 100% | 95% | 80% | 100% | 85% | 80 |
| 100413 | RSGM PS. Pendidikan Dokter Gigi Fak. Kedokteran Un | 1 | 2022 | - | 50% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 100414 | RS TNI AU EL TARI | 1 | 2022 | - | 915% | 81% | 80% | 0% | 94% | 0% | 90% | 80% | 7833% | 8667% | 80% | 80% | 100 |
| 100415 | RS Umum Daerah Haji Makassar | 1 | 2022 | - | 65.5% | 90% | 91.6% | 88.89% | 100% | 1.67% | 99.05% | 100% | 99.49% | 76% | 100% | 100% | 0 |
| 100416 | RS Umum Daerah Undata Palu | 1 | 2022 | - | 89.25% | 83% | 94.71% | 0% | 2.68% | 0.53% | 99.66% | 96.77% | 100% | 0% | 98.14% | 0% | 79.09 |
| 100417 | RS Tk. II Prof. dr. J. A. Latumeten | 1 | 2022 | - | 74% | 100% | 96% | 80% | 80% | 0% | 80% | 100% | 80% | 80% | 100% | 80% | 0 |
| 100418 | RS Umum Daerah Toto Kabila | 1 | 2022 | - | 92.5% | 100% | 96.88% | 100% | 100% | 0.35% | 95.86% | 100% | 0% | 90.48% | 100% | 90% | 85 |
| 100419 | RS Umum Daerah Lasinrang Pinrang | 1 | 2022 | - | 89.09% | 87% | 98.42% | 100% | 83.08% | 22.66% | 98.57% | 100% | 76.26% | 0% | 0% | 100% | 0 |
| 100420 | RS Fatima Pare-Pare | 1 | 2022 | - | 85.5% | 92% | 99.32% | 0% | 18.23% | 0% | 68.11% | 98.85% | 100% | 0% | 97.35% | 100% | 86.36 |
| 100421 | RS Umum Daerah Boliyohuto | 1 | 2022 | - | 62.27% | 100% | 82.05% | 0% | 80% | 0% | 42.86% | 100% | 85.07% | 0% | 100% | 100% | 75 |
| 100422 | RS Islam Asshobirin | 1 | 2022 | - | 375% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 65 |
| 100423 | RS Umum Daerah Arifin Numang | 1 | 2022 | - | 46.5% | 56% | 98.67% | 46.15% | 64.96% | 0% | 77.08% | 100% | 88.16% | 62.5% | 98.03% | 90.91% | 0 |
| 100424 | bukan RS | 1 | 2022 | - | 8622% | 79% | 100% | 100% | 9249% | 0% | 8716% | 100% | 9267% | 8571% | 100% | 100% | 9267 |
| 100425 | RS Siloam Hospital Buton | 1 | 2022 | - | 87.19% | 100% | 100% | 0% | 100% | 1.52% | 72.62% | 100% | 100% | 88.89% | 100% | 100% | 86 |
| 100426 | RS Umum Daerah Kota Tidore Kepulauan | 1 | 2022 | - | 0% | 0% | 100% | 0% | 0% | 0% | 93.54% | 0% | 95.61% | 0% | 0% | 0% | 0 |
| 100427 | RS Umum Daerah dr. Hasri Ainun Habibie | 1 | 2022 | - | 82.17% | 97% | 94.02% | 100% | 100% | 100% | 99.6% | 100% | 100% | 98.41% | 99.11% | 100% | 0 |
| 100428 | RS Umum St. Madyang | 1 | 2022 | - | 77.16% | 77% | 91.04% | 100% | 83.84% | 0% | 86.04% | 100% | 100% | 65.6% | 100% | 100% | 87.2 |
| 100429 | RS Grestelina | 1 | 2022 | - | 0% | 0% | 77.39% | 0% | 0% | 0.73% | 54.29% | 100% | 92.91% | 0% | 93.54% | 0% | 0 |
| 100430 | RS Dian Harapan | 1 | 2022 | - | 78% | 100% | 97.19% | 100% | 50.41% | 39.47% | 85.07% | 92.94% | 81.3% | 78.26% | 100% | 0% | 97 |
| 100431 | RS Umum Daerah Tobelo | 1 | 2022 | - | 92.5% | 82% | 97.29% | 33.33% | 83.35% | 0% | 96.04% | 95.33% | 85.62% | 75% | 90.24% | 0% | 84.69 |
| 100432 | RS Umum Inco Sorowako | 1 | 2022 | - | 85% | 90% | 100% | 87.5% | 95.67% | 0% | 95.17% | 100% | 100% | 0% | 96.67% | 90.27% | 91 |
| 100433 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 1 | 2022 | - | 100% | 100% | 100% | 100% | 60% | 2.6% | 85.27% | 100% | 87.72% | 86% | 100% | 0% | 93.61 |
| 100434 | RS Woodward | 1 | 2022 | - | 87.82% | 93% | 100% | 100% | 88.03% | 1.96% | 92.51% | 100% | 100% | 90% | 100% | 93.33% | 0 |
| 100435 | RS Stella Maris | 1 | 2022 | - | 86.28% | 91% | 100% | 100% | 85.9% | 0% | 100% | 95.59% | 98.9% | 100% | 100% | 100% | 93.26 |
| 100436 | RS Hermina Kendari | 1 | 2022 | - | 89% | 95% | 100% | 100% | 61.64% | 0% | 96.3% | 100% | 100% | 100% | 100% | 100% | 80 |
| 100437 | RS Umum Karel Sadsuitubun | 1 | 2022 | - | 82.22% | 100% | 95.16% | 0% | 95.46% | 0% | 80.62% | 0% | 99.88% | 80.56% | 84.52% | 0% | 0 |
| 100438 | RS Provita Jayapura | 1 | 2022 | - | 86.5% | 87% | 100% | 100% | 0% | 0.73% | 89.47% | 100% | 99.91% | 100% | 100% | 100% | 20 |
| 100439 | RS Umum Daerah Lamaddukkelleng Kabupaten Wajo | 1 | 2022 | - | 76.35% | 98% | 91.9% | 95% | 77.59% | 10.71% | 79.93% | 100% | 79.08% | 100% | 100% | 100% | 0 |
| 100440 | RS Umum Daerah Massenrempulu Enrekang | 1 | 2022 | - | 92.65% | 97% | 100% | 100% | 100% | 0% | 100% | 100% | 94.43% | 0% | 100% | 0% | 0 |
| 100441 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 1 | 2022 | - | 86.96% | 95% | 97.67% | 0% | 94.12% | 0% | 92.7% | 100% | 83.2% | 95.54% | 0% | 0% | 99.98 |
| 100442 | RS Krakatau Medika | 1 | 2022 | - | 90% | 100% | 100% | 87% | 81% | 0% | 78% | 100% | 96% | 78% | 18% | 15% | 0 |
| 100443 | RS Helsa Ciputat | 1 | 2022 | - | 86.5% | 100% | 100% | 0% | 97.14% | 0% | 100% | 100% | 87% | 100% | 100% | 0% | 0 |
| 100444 | RS Umum Surya Husadha | 1 | 2022 | - | 93.68% | 97% | 100% | 100% | 85% | 0% | 77.55% | 100% | 94.29% | 87.06% | 91.43% | 100% | 79 |
| 100445 | RS Premier Bintaro | 1 | 2022 | - | 94.95% | 99% | 99.69% | 0% | 99.75% | 8.76% | 70% | 97.56% | 94.47% | 0% | 100% | 93.75% | 84.71 |
| 100446 | RS Mitra Husada | 1 | 2022 | - | 92.06% | 100% | 100% | 83.33% | 90% | 86.96% | 84.76% | 98.7% | 88.89% | 83.33% | 100% | 100% | 87.1 |
| 100447 | RS Sari Asih Ciputat | 1 | 2022 | - | 71.5% | 67% | 96.19% | 80% | 80.18% | 0.86% | 77.6% | 100% | 88.89% | 77.06% | 99.56% | 100% | 96.8 |
| 100448 | RS Umum Bali Royal | 1 | 2022 | - | 90% | 100% | 100% | 100% | 95.99% | 0% | 87.5% | 100% | 100% | 83.33% | 100% | 100% | 77.38 |
| 100449 | RS Umum Daerah Waingapu | 1 | 2022 | - | 0% | 29% | 100% | 0% | 90.88% | 0% | 100% | 88% | 88.45% | 0% | 100% | 100% | 79.85 |
| 100450 | RS Lotim Medical Center | 1 | 2022 | - | 88.14% | 98% | 83.33% | 100% | 100% | 2.38% | 76.32% | 100% | 95.36% | 87.5% | 100% | 100% | 85.6 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.