Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 10401 | RS Umum Daerah Cengkareng | 4 | 2026 | 98.37% | 98% | 100% | 100% | 80.26% | 6.1% | 84.59% | 99.85% | 98.43% | 83.33% | 100% | 100% | 0 |
| 10402 | RS EMC Grha Kedoya | 4 | 2026 | 93.52% | 98% | 100% | 0% | 81.08% | 5.43% | 81.44% | 100% | 99.85% | 95.65% | 100% | 100% | 0 |
| 10403 | RS Khusus THT Ciranjang | 4 | 2026 | 100% | 100% | 100% | 0% | 96% | 0% | 100% | 0% | 100% | 100% | 0% | 100% | 0 |
| 10404 | RS Umum Daerah Raja Ahmad Tabib | 4 | 2026 | 87.19% | 100% | 100% | 0% | 60.96% | 0% | 77.89% | 100% | 100% | 98.65% | 100% | 100% | 0 |
| 10405 | RS Sukmul Sisma Medika | 4 | 2026 | 85.78% | 100% | 100% | 100% | 70.37% | 0% | 44.79% | 100% | 100% | 100% | 99.33% | 100% | 0 |
| 10406 | RS Umum Hermina Kemayoran | 4 | 2026 | 91.89% | 100% | 100% | 82.61% | 97.47% | 0% | 81.82% | 100% | 96.42% | 80% | 100% | 100% | 0 |
| 10407 | RS Umum Mulyasari | 4 | 2026 | 86.08% | 100% | 100% | 100% | 81.85% | 0% | 70.53% | 100% | 100% | 100% | 93.49% | 100% | 0 |
| 10408 | RS Umum Daerah Kota Tanjung Pinang | 4 | 2026 | 90% | 88% | 100% | 100% | 84.08% | 1.05% | 88.14% | 100% | 92.67% | 100% | 100% | 100% | 0 |
| 10409 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 4 | 2026 | 94.46% | 100% | 100% | 0% | 68.74% | 1.15% | 97.42% | 100% | 91.94% | 100% | 100% | 100% | 0 |
| 10410 | RS Gigi Dan Mulut YARSI | 4 | 2026 | 88.9% | 98% | 95.31% | % | 90.56% | 22.22% | 80% | 100% | 91.03% | 69.37% | 100% | 91.89% | 0 |
| 10411 | Rumkital dr. Midiyato Suratani | 4 | 2026 | 82.5% | 72% | 93.53% | 80% | 82.87% | 1.33% | 88.13% | 100% | 68.43% | 80% | 100% | 100% | 0 |
| 10412 | RS Umum Pelabuhan Tanjung Priok | 4 | 2026 | 97.74% | 98% | 91.13% | 100% | 93.29% | 0% | 68.53% | 100% | 100% | 94.52% | 80.13% | 100% | 0 |
| 10413 | RS Umum MMC | 4 | 2026 | 97.5% | 100% | 99.74% | 0% | 84.79% | 10.09% | 45.82% | 77.21% | 100% | 0% | 100% | 100% | 0 |
| 10414 | RS Umum Akademik Atma Jaya | 4 | 2026 | 95.81% | 98% | 100% | 100% | 35.13% | 11.03% | 63.63% | 100% | 97.55% | 91.67% | 100% | 100% | 0 |
| 10415 | RS Umum Daerah Tarempa | 4 | 2026 | 78% | 75% | 100% | 0% | 100% | 0% | 100% | 50% | 100% | 100% | 80% | 0% | 0 |
| 10416 | RS Umum Daerah Koja | 4 | 2026 | 86% | 90% | 100% | 83.33% | 97.62% | 3.02% | 94.67% | 99.23% | 95.78% | 88.89% | 100% | 100% | 0 |
| 10417 | RS Umum Daerah Kepulauan Seribu | 4 | 2026 | 89% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 91.98% | 100% | 100% | 0% | 0 |
| 10418 | RS Umum Yarsi | 4 | 2026 | 97.48% | 94% | 100% | 100% | 82.72% | 1.7% | 96.66% | 100% | 99.39% | 100% | 100% | 100% | 0 |
| 10419 | RS Gigi dan Mulut FKG Universitas Trisakti | 4 | 2026 | 98.13% | 95% | 100% | % | 100% | % | 0% | 0% | 18.61% | 100% | 0% | 0% | 0 |
| 10420 | RS Keluarga Husada Batam | 4 | 2026 | 97.5% | 95% | 100% | 0% | 100% | 100% | 100% | 100% | 98% | 100% | 100% | 100% | 0 |
| 10421 | RS Umum Daerah Taman Sari | 4 | 2026 | 97.16% | 92% | 100% | 0% | 84.03% | 0% | 84.05% | 100% | 99.7% | 100% | 100% | 100% | 0 |
| 10422 | RS Bedah Siloam Asri | 4 | 2026 | 92.41% | 99% | 99.22% | 0% | 0% | 2.6% | 73.06% | 100% | 99.86% | 93.33% | 100% | 100% | 0 |
| 10423 | RS Ibu dan Anak Kasih Sayang Ibu | 4 | 2026 | 97.44% | 100% | 100% | 92.31% | 97.66% | 2.33% | 95.65% | 100% | 100% | 94.83% | 100% | 100% | 0 |
| 10424 | RS Umum Daerah Matraman | 4 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 91.82% | 100% | 100% | 100% | 0 |
| 10425 | RS Umum Sumber Waras | 4 | 2026 | 95.83% | 96% | 92.88% | % | 64.34% | 1.06% | 91.87% | 48.86% | 99.15% | 89.36% | 100% | 100% | 0 |
| 10426 | RS Santa Elisabeth Sei Lekop | 4 | 2026 | 95.24% | 100% | 100% | 88.89% | 95% | 1.22% | 90% | 97.37% | 90% | 83% | 100% | 90% | 0 |
| 10427 | RS Umum Ciputra Hospital Citragarden City | 4 | 2026 | 89.12% | 96% | 100% | 0% | 80.16% | 0% | 28.86% | 100% | 100% | 90% | 100% | 100% | 0 |
| 10428 | RS Umum Mitra Keluarga Kalideres | 4 | 2026 | 100% | 100% | 100% | % | 99.49% | 1.02% | 81.18% | 100% | 100% | 0% | 100% | 100% | 0 |
| 10429 | RS Hj. Bunda Halimah Batam | 4 | 2026 | 91% | 95% | 100% | 100% | 88.5% | 0% | 88.46% | 100% | 87.35% | 90.34% | 100% | 100% | 0 |
| 10430 | RS Umum Pelni Petamburan | 4 | 2026 | 100% | 100% | 99.91% | 90% | 86.31% | 0.5% | 86.15% | 100% | 99.77% | 83.33% | 100% | 100% | 0 |
| 10431 | RS Umum Daerah Kalideres | 4 | 2026 | 99.34% | 100% | 100% | 100% | 80.02% | 4.76% | 80.61% | 100% | 99.91% | 80.45% | 84.76% | 100% | 0 |
| 10432 | RS Umum Pondok Indah | 4 | 2026 | 99.02% | 100% | 100% | 100% | 82.62% | 3.65% | 80.39% | 100% | 0% | 92.86% | 100% | 81.39% | 0 |
| 10433 | RS Bhayangkara Batam Polda Kepri | 4 | 2026 | 100% | 100% | 100% | 100% | 93.18% | 2.33% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 10434 | RS Bakti Timah Sungailiat | 4 | 2026 | 96.86% | 100% | 100% | 100% | 98.26% | 0% | 98.19% | 100% | 90.06% | 100% | 100% | 100% | 0 |
| 10435 | RS Umum YPK Mandiri | 4 | 2026 | 51% | 86% | 100% | 100% | 62.62% | 0% | 80.56% | 100% | 99.58% | 0% | 100% | 0% | 0 |
| 10436 | RS Umum Daerah Sekarwangi | 4 | 2026 | 82.5% | 95% | 100% | 100% | 37.74% | 2.68% | 94.34% | 100% | 88.06% | 80% | 92.44% | 100% | 0 |
| 10437 | RS Kemang Medical Care | 4 | 2026 | 85.52% | 100% | 100% | 0% | 90.84% | 0% | 64.38% | 100% | 0% | 0% | 100% | 100% | 0 |
| 10438 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 4 | 2026 | 71.74% | 85% | 100% | 100% | 78.8% | 7.14% | 83.81% | 100% | 94.97% | 0% | 99.49% | 100% | 0 |
| 10439 | RS Pena 98 | 4 | 2026 | 85.5% | 92% | 97% | 100% | 98.14% | 5.6% | 85.61% | 98.67% | 96.66% | 96.4% | 97.12% | 60% | 0 |
| 10440 | RS Eka Hospital | 4 | 2026 | 88.93% | 99% | 100% | 0% | 91.13% | 3.76% | 88.29% | 100% | 100% | 97.95% | 100% | 91.23% | 0 |
| 10441 | RS Umum Daerah DR. Eko Maulana Ali | 4 | 2026 | 99% | 98% | 98% | 0% | 97% | 0% | 98% | 88.89% | 98% | 67% | 0% | 0% | 0 |
| 10442 | RS Khusus Ibu Anak Bunda Jakarta | 4 | 2026 | 94% | 99% | 100% | 0% | 94.44% | 0% | 79.83% | 100% | 99.47% | 0% | 99.49% | 100% | 0 |
| 10443 | RS Universitas Indonesia | 4 | 2026 | 75.44% | 98% | 99.86% | 100% | 80.15% | 4.91% | 83.49% | 100% | 93.13% | 92.86% | 99.64% | 100% | 0 |
| 10444 | RS Umum Daerah Sjafrie Rachman Puding Besar | 4 | 2026 | 80.33% | 94% | 100% | 0% | 94.42% | 0% | 100% | 0% | 86.67% | 86.36% | 100% | 0% | 0 |
| 10445 | Bogor Senior Hospital | 4 | 2026 | 96.73% | 97% | 100% | 71.43% | 84.13% | 0% | 62.6% | 100% | 89.19% | 66.67% | 100% | 100% | 0 |
| 10446 | RS Umum Andhika | 4 | 2026 | 95.75% | 100% | 100% | 0% | 52.77% | 4.12% | 41.99% | 99.15% | 99.4% | 100% | 100% | 100% | 0 |
| 10447 | RS Harapan Sehati | 4 | 2026 | 97.04% | 98% | 98.51% | 100% | 96.19% | 11.67% | 89.94% | 100% | 100% | 73.33% | 97.21% | 75% | 0 |
| 10448 | RS Umum Daerah dr. H. Marsidi Judono | 4 | 2026 | 81% | 89% | 100% | 5.26% | 79.23% | 1.59% | 98.93% | 100% | 99.25% | 80% | 99.64% | 100% | 0 |
| 10449 | RS Umum Murni Teguh Sudirman Jakarta | 4 | 2026 | 97.94% | 100% | 100% | 0% | 88.72% | 5.79% | 55.14% | 100% | 81.95% | 100% | 92.94% | 90.91% | 0 |
| 10450 | RS Umum Siloam Hospitals Bogor | 4 | 2026 | 97.57% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.