Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 10301 | RS Umum Harapan Bunda | 4 | 2026 | 89.02% | 100% | 92.5% | 100% | 88.3% | 0% | 83.23% | 100% | 88.98% | 84.31% | 98.09% | 100% | 0 |
| 10302 | RS Khusus Daerah Duren Sawit | 4 | 2026 | 70.81% | 88% | 99.93% | 89.66% | 86.14% | 3.43% | 85.76% | 100% | 85.76% | 96.23% | 100% | 100% | 0 |
| 10303 | RS Umum Kartini | 4 | 2026 | 92.45% | 100% | 100% | 87.5% | 100% | 0% | 85.22% | 100% | 88.51% | 100% | 100% | 100% | 0 |
| 10304 | RS Umum Daerah Mursid Ibnu Syafiuddin | 4 | 2026 | 65.05% | 69% | 94.16% | 93.1% | 33.59% | 1.05% | 83.93% | 100% | 92.86% | 83.33% | 96.26% | 33.33% | 0 |
| 10305 | RS Umum Pertamina Balongan Indramayu | 4 | 2026 | 24% | 100% | 99.12% | 0% | 53.57% | 0% | 86.27% | 100% | 93.06% | 81.82% | 100% | 0% | 0 |
| 10306 | RS Ibu Anak Puri Adhya Paramita | 4 | 2026 | 92.15% | 99% | 98.99% | 100% | 96.02% | 0% | 96.68% | 100% | 100% | 100% | 100% | 100% | 0 |
| 10307 | Mayapada Hospital Kuningan | 4 | 2026 | 90.4% | 100% | 100% | 0% | 87.27% | 2.89% | 80% | 100% | 0% | 80% | 100% | 100% | 0 |
| 10308 | RS Umum MM Indramayu | 4 | 2026 | 84.98% | 100% | 100% | 100% | 98.7% | 5.26% | 99.58% | 100% | 91.74% | 100% | 100% | 100% | 0 |
| 10309 | RS Umum Az - Zahra | 4 | 2026 | 100% | 100% | 100% | 100% | 99.54% | 0% | 43.72% | 100% | 82.52% | 74.07% | 100% | 90.91% | 0 |
| 10310 | RS Umum Bhayangkara Indramayu | 4 | 2026 | 82.11% | 85% | 100% | 100% | 88.2% | 0% | 85.8% | 100% | 100% | 78.57% | 46.26% | 100% | 0 |
| 10311 | RS Umum Daerah Subang | 4 | 2026 | 91.55% | 92% | 100% | 100% | 79.61% | 1.58% | 93.25% | 99.87% | 99.99% | 0% | 100% | 100% | 0 |
| 10312 | RS Umum Pekerja | 4 | 2026 | 86.41% | 93% | 100% | 100% | 99.78% | 0.28% | 50.91% | 100% | 100% | 84.48% | 100% | 100% | 0 |
| 10313 | RS Umum Charis Medika | 4 | 2026 | 94% | 90% | 100% | 85.19% | 95.65% | 0% | 95.65% | 100% | 91.67% | 100% | 100% | 100% | 0 |
| 10314 | RS Khusus Ibu dan Anak Eka Grand Family | 4 | 2026 | 98.46% | 100% | 99.56% | 0% | 72.7% | 1.33% | 90.72% | 100% | 99.4% | 95.8% | 100% | 100% | 0 |
| 10315 | RS Orthopedi Siaga Raya | 4 | 2026 | 93.2% | 97% | 100% | % | 95.33% | 1.92% | 78.29% | 100% | 91.06% | 90.91% | 100% | 100% | 0 |
| 10316 | RS Umum Graha Hermine | 4 | 2026 | 95% | 100% | 100% | 100% | 94.84% | 0% | 86.73% | 100% | 98.31% | 88.52% | 100% | 100% | 0 |
| 10317 | RS Umum Firdaus | 4 | 2026 | 93.5% | 100% | 100% | 100% | 86.75% | 0% | 100% | 100% | 100% | 60% | 100% | 100% | 0 |
| 10318 | RS Umum Daerah Kemayoran | 4 | 2026 | 100% | 96% | 100% | 0% | 100% | 7% | 87% | 100% | 98% | 100% | 100% | 100% | 0 |
| 10319 | RS Umum Gading Pluit | 4 | 2026 | 99.83% | 100% | 99.18% | 0% | 91.62% | 0% | 72.23% | 100% | 93.21% | 80% | 100% | 100% | 0 |
| 10320 | RS Umum Santa Elisabeth Batam Kota | 4 | 2026 | 85.24% | 100% | 100% | 100% | 91.62% | 0% | 97.47% | 100% | 99.93% | 85.71% | 100% | 100% | 0 |
| 10321 | RS Umum Port Medical Center | 4 | 2026 | 90.93% | 100% | 100% | 0% | 100% | 0% | 54.07% | 100% | 100% | 0% | 100% | 100% | 0 |
| 10322 | RS Umum Daerah Cempaka Putih | 4 | 2026 | 86.05% | 100% | 100% | 0% | 97.91% | 0% | 82.83% | 100% | 98.93% | 98% | 100% | 100% | 0 |
| 10323 | RS Griya Medika | 4 | 2026 | 93.58% | 100% | 100% | 85.71% | 88.56% | 4.76% | 94.95% | 100% | 81.48% | 86.54% | 100% | 100% | 0 |
| 10324 | RS Umum Mitra Keluarga Kelapa Gading | 4 | 2026 | 97.55% | 100% | 100% | 100% | 87.12% | 0% | 95.48% | 100% | 100% | 0% | 100% | 100% | 0 |
| 10325 | RS Umum Agung | 4 | 2026 | 79.91% | 93% | 80.41% | 0% | 67.24% | 0% | 80.49% | 100% | 92.03% | 60.87% | 89.57% | 100% | 0 |
| 10326 | RS Umum Annisa | 4 | 2026 | 84.05% | 99% | 100% | 100% | 90.05% | 3.51% | 92.8% | 83.91% | 73.91% | 80% | 100% | 100% | 0 |
| 10327 | RS Umum Camatha Sahidya | 4 | 2026 | 0% | 92% | 100% | 100% | 80.01% | 0% | 81.42% | 100% | 100% | 86.67% | 100% | 0% | 0 |
| 10328 | RS Khusus Ibu dan Anak Eka Family | 4 | 2026 | 99.68% | 100% | 100% | 0% | 97.79% | 0% | 95.16% | 100% | 100% | 0% | 100% | 100% | 0 |
| 10329 | RS Umum Daerah Johar Baru | 4 | 2026 | 92% | 94% | 100% | 0% | 78.15% | 3.17% | 51.05% | 100% | 86.34% | 0% | 100% | 100% | 0 |
| 10330 | RS Ibu dan Anak Frisdhy Angel | 4 | 2026 | 94% | 100% | 100% | 100% | 87.21% | 0% | 97.3% | 100% | 100% | 100% | 100% | 0% | 0 |
| 10331 | RS Umum Pantai Indah Kapuk | 4 | 2026 | 88.87% | 100% | 100% | 0% | 88.53% | 4.19% | 93.97% | 95.19% | 97.75% | 85.71% | 100% | 100% | 0 |
| 10332 | RS Umum Pluit | 4 | 2026 | 99.73% | 100% | 100% | 0% | 82.48% | 0% | 88.15% | 96.3% | 100% | 89.47% | 100% | 100% | 0 |
| 10333 | RS Umum Soedarsono Darmosoewito | 4 | 2026 | 100% | 100% | 100% | 0% | 91.5% | 0% | 90% | 100% | 89.88% | 100% | 100% | 0% | 0 |
| 10334 | RS Umum Prikasih | 4 | 2026 | 90.04% | 100% | 89.39% | 50% | 38.23% | 40.45% | 44.48% | 100% | 99.23% | 88% | 99.67% | 100% | 0 |
| 10335 | RS Umum Royal Progress | 4 | 2026 | 98% | 100% | 99.76% | 0% | 97.5% | 2.17% | 83.55% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 10336 | RS Umum Awal Bros Batam | 4 | 2026 | 94% | 100% | 100% | 100% | 92.51% | 2.82% | 85.69% | 100% | 97.2% | 100% | 100% | 100% | 0 |
| 10337 | RS Islam Jakarta Sukapura | 4 | 2026 | 87.13% | 100% | 100% | 0% | 99.67% | 0.85% | 89.63% | 100% | 87.23% | 96.74% | 100% | 100% | 0 |
| 10338 | RS Umum Daerah Tanah Abang | 4 | 2026 | 87.12% | 100% | 100% | 0% | 86.97% | 0% | 68.2% | 100% | 90.55% | 100% | 100% | 100% | 0 |
| 10339 | RS Umum Satya Negara | 4 | 2026 | 93.47% | 100% | 100% | 0% | 99.19% | 16.67% | 64.35% | 100% | 85.4% | 100% | 100% | 100% | 0 |
| 10340 | RS Umum Daerah Embung Fatimah Kota Batam | 4 | 2026 | 82.35% | 88% | 100% | 25% | 88.1% | 6.25% | 95.56% | 95% | 84.06% | 76% | 100% | 100% | 0 |
| 10341 | RS Umum Puri Medika | 4 | 2026 | 86.67% | 95% | 99.1% | 100% | 98.52% | 0% | 70.62% | 100% | 80.73% | 83.19% | 99.34% | 100% | 0 |
| 10342 | RS Umum Daerah Leuwiliang | 4 | 2026 | 65.49% | 81% | 99.15% | 50% | 87.21% | 3.53% | 96.72% | 100% | 99.92% | 77.39% | 99.67% | 100% | 0 |
| 10343 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 4 | 2026 | 80% | 100% | 100% | 100% | 92.84% | 0% | 98.1% | 100% | 80.49% | 100% | 88.06% | 100% | 0 |
| 10344 | RS Umum Zahirah | 4 | 2026 | 92.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 10345 | RS Umum Puri Cinere | 4 | 2026 | 100% | 100% | 100% | 0% | 87.21% | 11.46% | 89.8% | 94.03% | 100% | 12.5% | 100% | 100% | 0 |
| 10346 | RS Gigi dan Mulut FKG Univ. Indonesia | 4 | 2026 | 88.13% | 100% | 100% | 0% | 95.5% | 0% | 100% | 100% | 96.67% | 0% | 100% | 100% | 0 |
| 10347 | RS Umum Daerah Natuna | 4 | 2026 | 88.82% | 91% | 99.66% | 100% | 67% | 0% | 98.89% | 100% | 94.5% | 86.36% | 76.06% | 100% | 0 |
| 10348 | RS Umum Tugu Ibu | 4 | 2026 | 88.41% | 97% | 100% | 100% | 84.4% | 0% | 85.48% | 100% | 90.79% | 75% | 100% | 100% | 0 |
| 10349 | RS Umum Daerah Ciawi | 4 | 2026 | 74.56% | 86% | 100% | 40% | 71.8% | 2.35% | 86.16% | 90.62% | 93.57% | 51.67% | 100% | 100% | 0 |
| 10350 | RS Umum Daerah Palmatak | 4 | 2026 | 100% | 100% | 100% | 20% | 100% | 20% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.