Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 10201 | RS Umum Advent Bandar Lampung | 11 | 2025 | 12-08-2025 | 88.32% | 96% | 100% | 100% | 90.68% | 2.21% | 61.04% | 100% | 94.4% | 87.5% | 100% | 100% | |
| 10202 | RS Ibu dan Anak Kasih Sayang Ibu | 11 | 2025 | 12-09-2025 | 97.73% | 100% | 100% | 100% | 94.12% | 3.03% | 86.36% | 100% | 100% | 96.36% | 100% | 100% | |
| 10203 | RS Umum Prikasih | 11 | 2025 | 12-05-2025 | 90.64% | 100% | 99.83% | 75% | 46.62% | 40.86% | 82.37% | 100% | 99.25% | 100% | 99.12% | 100% | |
| 10204 | RS Hj. Bunda Halimah | 11 | 2025 | 12-04-2025 | 88% | 97% | 100% | 100% | 86.67% | 0% | 98.67% | 100% | 88.53% | 90.73% | 100% | 100% | |
| 10205 | RS Jasmine | 11 | 2025 | 12-05-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 10206 | RS Umum Daerah Kota Tanjung Pinang | 11 | 2025 | 01-01-1970 | 90% | 90% | 100% | 0% | 85.97% | 0% | 82.67% | 100% | 99.87% | 100% | 100% | 100% | 0 |
| 10207 | RS Umum Setia Mitra | 11 | 2025 | 12-09-2025 | 97% | 100% | 100% | 100% | 90.45% | 0% | 88% | 100% | 96.98% | 91.67% | 100% | 100% | |
| 10208 | RS Umum Medistra | 11 | 2025 | 12-09-2025 | 90% | 100% | 100% | 0% | 82.41% | 8.26% | 46.08% | 98.71% | 92.79% | 100% | 100% | 100% | |
| 10209 | RS Bedah Siloam Asri | 11 | 2025 | 12-10-2025 | 92.52% | 99% | 99.24% | 0% | 68.7% | 4.55% | 75.76% | 100% | 99.56% | 100% | 100% | 100% | 0 |
| 10210 | RS Umum AL Cilandak | 11 | 2025 | 12-08-2025 | 85% | 100% | 100% | 0% | 85.16% | 1.11% | 89.58% | 100% | 96.14% | 93.33% | 100% | 0% | |
| 10211 | RS Khusus Kanker MRCCC Siloam Semanggi | 11 | 2025 | 12-09-2025 | 100% | 94% | 99.82% | 0% | 56.65% | 1.17% | 58.25% | 100% | 100% | 82.05% | 100% | 90% | |
| 10212 | RS Umum Dr. Suyoto Pusrehab Kemhan | 11 | 2025 | 12-09-2025 | 81.12% | 88% | 100% | 0% | 62.63% | 32.45% | 47.71% | 100% | 95.6% | 93% | 99.88% | 100% | 84 |
| 10213 | RS Umum Kartini | 11 | 2025 | 12-04-2025 | 94% | 100% | 99.41% | 94.44% | 96.15% | 0% | 91.43% | 100% | 96.73% | 91.43% | 100% | 88.89% | |
| 10214 | RS Umum Tria Dipa | 11 | 2025 | 12-09-2025 | 85.65% | 99% | 100% | 100% | 80.95% | 16% | 51.28% | 100% | 100% | 75% | 100% | 100% | |
| 10215 | RS Khusus Ibu dan Anak Brawijaya | 11 | 2025 | 12-10-2025 | 85% | 100% | 100% | 0% | 97.85% | 0% | 69.26% | 100% | 99.63% | 80% | 100% | 100% | |
| 10216 | RS Ketergantungan Obat | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 0% | 89.3% | 0% | 100% | 100% | 96.12% | 85.29% | 100% | 100% | |
| 10217 | RS Gigi dan Mulut Univ. Prof. Moestopo | 11 | 2025 | 12-10-2025 | 92.5% | 93% | 100% | 0% | 80.29% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | |
| 10218 | RS Umum Daerah Raja Ahmad Tabib | 11 | 2025 | 12-10-2025 | 87.46% | 100% | 100% | 0% | 52.63% | 1.52% | 88.68% | 100% | 100% | 97.32% | 100% | 100% | 0 |
| 10219 | RS Umum Jakarta | 11 | 2025 | 12-10-2025 | 99.16% | 98% | 97.79% | 0% | 92.63% | 3.87% | 89.81% | 100% | 99.17% | 100% | 100% | 100% | |
| 10220 | RS Ibu dan Anak JWCC Asih | 11 | 2025 | 12-10-2025 | 97.96% | 99% | 100% | 0% | 96.55% | 0% | 87.5% | 100% | 0% | 100% | 97.06% | 100% | |
| 10221 | RS Umum Daerah Tarempa | 11 | 2025 | 12-10-2025 | 86% | 85% | 98% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 70.67% | 0% | 0 |
| 10222 | RS Umum MMC | 11 | 2025 | 12-08-2025 | 96% | 100% | 100% | 0% | 98.31% | 4.12% | 46.43% | 75.38% | 99.99% | 25% | 100% | 100% | |
| 10223 | RS Umum Agung | 11 | 2025 | 12-09-2025 | 81.25% | 93% | 87.94% | 0% | 76.82% | 8.04% | 84.05% | 100% | 94.98% | 73.85% | 89.86% | 100% | |
| 10224 | RS Umum Zahirah | 11 | 2025 | 12-08-2025 | 93% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 10225 | RS Umum Daerah Embung Fatimah Kota Batam | 11 | 2025 | 12-03-2025 | 66.79% | 60% | 100% | 0% | 100% | 6.9% | 88.23% | 100% | 87.46% | 0% | 100% | 100% | 90.03 |
| 10226 | RS Umum Jakarta Medical Center (JMC) | 11 | 2025 | 12-06-2025 | 95% | 92% | 95.31% | 16.67% | 94.53% | 1.27% | 94.53% | 95.56% | 94.32% | 94.25% | 93.75% | 80% | |
| 10227 | RS Orthopedi Siaga Raya | 11 | 2025 | 12-09-2025 | 86.5% | 90% | 100% | % | 98.65% | 0% | 64.29% | 100% | 93% | 90.91% | 100% | 100% | |
| 10228 | RS Khusus Bedah THT Yayasan Yurino | 11 | 2025 | 12-06-2025 | 100% | 100% | 100% | 0% | 92.31% | 0% | 100% | 0% | 96.15% | 100% | 100% | 100% | |
| 10229 | RS Umum Tebet | 11 | 2025 | 12-09-2025 | 88% | 100% | 100% | 0% | 85.75% | 2.08% | 85.95% | 100% | 87.7% | 86.07% | 100% | 100% | |
| 10230 | RS Umum Pusat Pertamina | 11 | 2025 | 12-09-2025 | 90.76% | 100% | 100% | 100% | 66.17% | 0% | 56.54% | 100% | 91.68% | 100% | 100% | 100% | |
| 10231 | RS Jiwa Dharmawangsa | 11 | 2025 | 12-10-2025 | 91.9% | 100% | 95.89% | 0% | 73.02% | 0% | 78.72% | 0% | 96.92% | 80% | 100% | 80% | 60 |
| 10232 | RSUP Fatmawati | 11 | 2025 | 12-10-2025 | 79.01% | 92% | 100% | 100% | 84.95% | 0.63% | 86.91% | 100% | 98.05% | 100% | 99.92% | 100% | 83.2 |
| 10233 | RS Umum Daerah Kepulauan Seribu | 11 | 2025 | 12-01-2025 | 96.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 92.01% | 100% | 100% | 0% | |
| 10234 | RS Umum Pondok Indah | 11 | 2025 | 12-10-2025 | 98.19% | 100% | 100% | 0% | 82.04% | 4.85% | 81.74% | 100% | 0% | 93.75% | 100% | 97.11% | |
| 10235 | Rumkital dr. Midiyato Suratani | 11 | 2025 | 11-11-2025 | 88% | 82% | 100% | 100% | 80.03% | 1.52% | 85% | 100% | 1.41% | 80% | 100% | 100% | 0 |
| 10236 | RS Bakti Timah Sungailiat | 11 | 2025 | 12-03-2025 | 99.06% | 100% | 100% | 100% | 96.03% | 0% | 99.47% | 100% | 88.68% | 100% | 100% | 100% | |
| 10237 | RS Umum YK Madira Palembang | 11 | 2025 | 12-10-2025 | 93.5% | 100% | 100% | 100% | 100% | 0% | 98% | 100% | 100% | 100% | 100% | 100% | |
| 10238 | Charitas Hospital Kenten | 11 | 2025 | 12-09-2025 | 99.53% | 100% | 99.44% | 100% | 94.72% | 2.7% | 62.81% | 100% | 96.7% | 100% | 100% | 100% | |
| 10239 | RS Umum Sriwijaya | 11 | 2025 | 12-04-2025 | 83.5% | 100% | 100% | 100% | 90.38% | 0% | 84.38% | 100% | 89.4% | 90% | 100% | 100% | |
| 10240 | RS Umum Charitas Hospital Palembang | 11 | 2025 | 12-08-2025 | 94.87% | 100% | 100% | 100% | 80.71% | 0.87% | 53.47% | 100% | 95.21% | 95.74% | 100% | 100% | 0 |
| 10241 | RS Umum dr. AK. Gani Kota Palembang | 11 | 2025 | 12-08-2025 | 91.11% | 100% | 100% | 100% | 68.14% | 1.56% | 82.01% | 100% | 95.66% | 100% | 100% | 100% | |
| 10242 | RS Umum Bunda Palembang | 11 | 2025 | 12-05-2025 | 95% | 97% | 99% | 95% | 94% | 15% | 97% | 97% | 95% | 90% | 99% | 100% | |
| 10243 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 11 | 2025 | 12-05-2025 | 92.28% | 100% | 100% | 0% | 78.93% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 10244 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 11 | 2025 | 12-10-2025 | 87% | 86% | 99.96% | 50% | 86.23% | 0.37% | 85.35% | 100% | 98% | 86.96% | 99.43% | 100% | |
| 10245 | RS Umum Pusat Dr. Rivai Abdullah | 11 | 2025 | 12-09-2025 | 91.25% | 100% | 100% | 0% | 90.1% | 0% | 87.05% | 100% | 100% | 100% | 100% | 100% | |
| 10246 | RS Ibu dan Anak Trinanda Palembang | 11 | 2025 | 12-01-2025 | 88.25% | 81% | 86.47% | 100% | 86.77% | 0% | 88.68% | 0% | 0% | 90.58% | 0% | 0% | |
| 10247 | RS Umum Daerah Palembang Bari | 11 | 2025 | 12-05-2025 | 85.38% | 100% | 100% | 100% | 92.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 10248 | RS Hermina Palembang | 11 | 2025 | 12-09-2025 | 94% | 100% | 100% | 100% | 90% | 0.64% | 96.49% | 100% | 100% | 93.9% | 100% | 100% | |
| 10249 | RS Pelabuhan Palembang | 11 | 2025 | 12-08-2025 | 90% | 100% | 99.22% | 100% | 85.16% | 0% | 72.42% | 100% | 98.44% | 91.56% | 100% | 100% | |
| 10250 | RS Umum Graha Mandiri | 11 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.