Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 10251 | RS Islam Siti Khadijah | 11 | 2025 | 12-10-2025 | 98.21% | 100% | 100% | 0% | 92.31% | 0% | 100% | 100% | 100% | 98% | 100% | 100% | 0 |
| 10252 | RS Ibu dan Anak Rika Amelia | 11 | 2025 | 12-10-2025 | 87.5% | 100% | 100% | 92.5% | 100% | 2% | 87% | 100% | 86% | 86% | 100% | 100% | |
| 10253 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 11 | 2025 | 12-08-2025 | 87.26% | 100% | 100% | % | 96.14% | % | 96.91% | 100% | 100% | 98.88% | 100% | 0% | |
| 10254 | RS Siloam Sriwijaya Palembang | 11 | 2025 | 12-10-2025 | 92.14% | 100% | 100% | 0% | 61.2% | 1.03% | 74% | 100% | 100% | 85.37% | 100% | 100% | |
| 10255 | RS Bhayangkara M. Hasan Palembang | 11 | 2025 | 12-09-2025 | 94% | 94% | 99.78% | 100% | 98% | 0% | 95.57% | 100% | 99.83% | 100% | 99.44% | 100% | |
| 10256 | RS Umum Myria Palembang | 11 | 2025 | 12-09-2025 | 100% | 100% | 98.03% | 100% | 55.43% | 4.4% | 78.75% | 100% | 100% | 85.04% | 100% | 80% | 0 |
| 10257 | RS Umum Pusri Palembang | 11 | 2025 | 12-08-2025 | 86.81% | 100% | 100% | 100% | 84.48% | 1.06% | 88.33% | 100% | 98.33% | 82.98% | 100% | 100% | |
| 10258 | RS Umum Pertamina Palembang | 11 | 2025 | 12-04-2025 | 98.81% | 100% | 100% | 87.5% | 89% | 0% | 84.65% | 100% | 90.77% | 94.74% | 100% | 100% | |
| 10259 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 11 | 2025 | 12-01-2025 | 93% | 100% | 100% | 0% | 94.7% | 0% | 100% | 0% | 100% | 98.15% | 100% | 100% | |
| 10260 | RS Umum Daerah Kolonel Abundjani/Bangko | 11 | 2025 | 12-08-2025 | 98.7% | 98% | 99.35% | 0% | 93.84% | 2.76% | 99.58% | 100% | 98.1% | 0% | 85.43% | 100% | 8568 |
| 10261 | RS Raudhah | 11 | 2025 | 12-09-2025 | 98.4% | 97% | 100% | 100% | 94.04% | 0% | 86.5% | 100% | 92.34% | 91.43% | 100% | 100% | |
| 10262 | RS Merangin Medical Centre | 11 | 2025 | 12-10-2025 | 97.92% | 100% | 100% | 100% | 98.33% | 4% | 83.33% | 100% | 100% | 88.89% | 100% | 100% | |
| 10263 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 11 | 2025 | 12-08-2025 | 92.5% | 95% | 99.25% | 0% | 98.05% | 25.87% | 99.17% | 100% | 99.37% | 93.75% | 99.55% | 83.33% | 80.7 |
| 10264 | RS Langit Golden Medika | 11 | 2025 | 12-09-2025 | 95.5% | 100% | 100% | 100% | 98.62% | 1.18% | 100% | 100% | 97.86% | 100% | 100% | 100% | 0 |
| 10265 | RS Royal Prima | 11 | 2025 | 12-10-2025 | 90% | 96% | 100% | 100% | 87.21% | 3.91% | 84.02% | 100% | 96.17% | 100% | 100% | 100% | |
| 10266 | RS Mitra Medika Batang Hari | 11 | 2025 | 12-08-2025 | 75.36% | 90% | 100% | 100% | 98.99% | 0% | 25.05% | 100% | 100% | 88.89% | 99.35% | 0% | |
| 10267 | RS Umum Daerah Sungai Bahar | 11 | 2025 | 12-01-2025 | 99% | 95% | 96.36% | 33.33% | 95.36% | 0% | 100% | 100% | 100% | 88.89% | 98% | 100% | |
| 10268 | RS Umum Daerah Sungai Gelam | 11 | 2025 | 12-09-2025 | 97.44% | 97% | 100% | 0% | 75% | 0% | 100% | 100% | 96.77% | 100% | 100% | 100% | 0 |
| 10269 | RS Umum Daerah Suryah Khairuddin | 11 | 2025 | 12-10-2025 | 100% | 0% | 100% | 0% | 75% | 0% | 43.75% | 100% | 80% | 33.33% | 100% | 100% | |
| 10270 | RS Ibu dan Anak Bunda Noni | 11 | 2025 | 12-10-2025 | 98.5% | 100% | 100% | 0% | 94.2% | 0% | 96% | 0% | 100% | 0% | 100% | 0% | |
| 10271 | RS Umum Daerah H. Hanafie | 11 | 2025 | 12-10-2025 | 94.67% | 99% | 100% | 100% | 100% | 1.69% | 100% | 100% | 89.32% | 99.77% | 100% | 100% | |
| 10272 | RS Umum Permata Hati | 11 | 2025 | 12-10-2025 | 99.53% | 100% | 90.12% | 100% | 85.04% | 0% | 33.13% | 100% | 100% | 100% | 95.16% | 100% | |
| 10273 | RS Ibu dan Anak Moelia | 11 | 2025 | 12-08-2025 | 92.56% | 100% | 100% | 95.45% | 88.89% | 4% | 90.62% | 100% | 90.54% | 93.33% | 100% | 100% | |
| 10274 | RS Jabal Rahmah Medika | 11 | 2025 | 12-08-2025 | 96.92% | 100% | 100% | 100% | 91.45% | 0% | 80.01% | 100% | 100% | 85% | 100% | 100% | |
| 10275 | RS Umum Daerah Raden Mattaher Jambi | 11 | 2025 | 12-08-2025 | 93.69% | 99% | 95.59% | 66.67% | 40.12% | 3.09% | 81.67% | 91.3% | 97.77% | 81.91% | 99.57% | 100% | |
| 10276 | RS Tk. III 02.06.01 dr. Bratanata | 11 | 2025 | 12-05-2025 | 99.65% | 99% | 99.34% | 100% | 100% | 0% | 83.85% | 100% | 100% | 100% | 97.88% | 100% | |
| 10277 | RS Bhayangkara Jambi | 11 | 2025 | 01-02-2026 | 95.03% | 100% | 100% | 100% | 63.16% | 1.98% | 60.77% | 100% | 100% | 100% | 100% | 100% | |
| 10278 | RS Umum Santa Theresia | 11 | 2025 | 12-10-2025 | 89.57% | 89% | 100% | 0% | 82.53% | 1.09% | 92.13% | 100% | 92.41% | 84% | 100% | 100% | |
| 10279 | RS Jiwa Daerah Provinsi Jambi | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | % | 88.02% | % | 85.58% | 100% | 93% | 81% | 100% | 100% | |
| 10280 | RS Siloam Jambi | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | 100% | 59.62% | 0% | 72.21% | 100% | 97.24% | 60% | 100% | 100% | |
| 10281 | RS Umum Daerah Sultan Thaha Saifuddin | 11 | 2025 | 12-08-2025 | 96.33% | 97% | 100% | 100% | 64% | 0% | 100% | 100% | 98.12% | 0% | 88.75% | 100% | |
| 10282 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 11 | 2025 | 12-05-2025 | 97.5% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 10283 | RS Umum Awal Bros Pekanbaru | 11 | 2025 | 12-04-2025 | 98.35% | 100% | 100% | 0% | 78.53% | 6.31% | 88.51% | 100% | 95.05% | 98% | 100% | 100% | 97 |
| 10284 | RS Eria | 11 | 2025 | 12-09-2025 | 81% | 92% | 98.34% | 82.35% | 75.11% | 0% | 89.38% | 100% | 100% | 78.46% | 100% | 0% | |
| 10285 | RS Ibu dan Anak Andini | 11 | 2025 | 12-03-2025 | 90% | 100% | 100% | 100% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | |
| 10286 | RS Umum Lancang Kuning | 11 | 2025 | 12-10-2025 | 93% | 100% | 100% | 83.33% | 81.82% | 0% | 84% | 100% | 83.33% | 80% | 100% | 100% | |
| 10287 | RS Umum Pekanbaru Medical Center | 11 | 2025 | 12-09-2025 | 85% | 78% | 67.97% | 83.33% | 85.23% | 4.9% | 41.22% | 100% | 87.64% | 0% | 100% | 0% | |
| 10288 | RS Umum Sansani | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 10289 | RS Awal Bros A. Yani | 11 | 2025 | 12-10-2025 | 84.08% | 96% | 100% | 100% | 74.29% | 2.75% | 67.1% | 97.96% | 98.31% | 92% | 100% | 100% | |
| 10290 | RS Ibu dan Anak Annisa | 11 | 2025 | 12-07-2025 | 88% | 98% | 100% | 100% | 82.56% | 3.41% | 81.9% | 100% | 100% | 100% | 100% | 100% | |
| 10291 | RS Ibu dan Anak Zainab | 11 | 2025 | 12-10-2025 | 92.09% | 84% | 100% | 100% | 85.84% | 0% | 81.86% | 100% | 98.99% | 93.94% | 100% | 100% | |
| 10292 | RS Umum Daerah Mayjen H. A. Thalib | 11 | 2025 | 12-04-2025 | 89.38% | 100% | 45% | 50% | 76.01% | 6.53% | 100% | 100% | 76.19% | 76.35% | 70% | 0% | |
| 10293 | RS Khusus Mata Pekanbaru Eye Center | 11 | 2025 | 01-03-2026 | 97.34% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 97.05 |
| 10294 | RS Umum Universitas Riau | 11 | 2025 | 12-07-2025 | 92.5% | 97% | 100% | 0% | 100% | 0% | 65.44% | 100% | 88.79% | 100% | 100% | 0% | 88 |
| 10295 | RS Khusus Mata SMEC Pekanbaru | 11 | 2025 | 12-03-2025 | 99% | 100% | 100% | % | 100% | 0.78% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 10296 | RS Ibu Anak Budhi Mulia | 11 | 2025 | 12-10-2025 | 90.02% | 100% | 100% | 100% | 91.05% | 3.38% | 88% | 100% | 96.25% | 95.45% | 100% | 90% | 83 |
| 10297 | Aulia Hospital | 11 | 2025 | 12-04-2025 | 90.85% | 96% | 100% | 43.48% | 83.45% | 29.47% | 79.4% | 100% | 100% | 80.95% | 100% | 100% | |
| 10298 | RS Umum Prima Pekanbaru | 11 | 2025 | 12-10-2025 | 94.01% | 96% | 98.5% | 100% | 80.38% | 4.94% | 80.96% | 99.36% | 80.6% | 50% | 96.84% | 100% | |
| 10299 | RS Daerah Madani Kota Pekanbaru | 11 | 2025 | 12-05-2025 | 72.42% | 81% | 100% | 0% | 97.64% | 0% | 100% | 100% | 98.72% | 0% | 100% | 0% | |
| 10300 | RS Hermina Pekanbaru | 11 | 2025 | 12-09-2025 | 90.1% | 94% | 100% | 89.66% | 83.33% | 0.65% | 75.47% | 100% | 100% | 88.89% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.